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Faster to any disaster!

10/19/2017 (Permalink)

Structural Cleaning

After a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning. Your experienced local SERVPRO® of Texarkana Professional will pretest to determine the extent of damage, then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found in your insured’s structure.

Contents Cleaning

All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. SERVPRO® of Texarkana Professionals can provide wet or dry cleaning services. Additionally, all the other restorable contents will be cleaned and deodorized to preloss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, and much more. Finally, SERVPRO® of Texarkana Professionals can provide an inventory list of all “to be claimed” items for your insured.

Deodorization

SERVPRO® of Texarkana Professionals provide specialized services that rid your insured’s home or place of business of offensive odors left by fire or smoke damage. SERVPRO® of Texarkana Professionals do not merely cover up lingering odors with a fragrance; they seek out the sources of the odor and remove them.

Drying

8/9/2017 (Permalink)

Did you know there is actually a science behind the process of drying? Having the knowledge of psychrometrics is essential to restoring a water-damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, your local SERVPRO® Franchise Professionals are trained in the science of drying and follow strict industryapproved standards to help lower the chances of any secondary damages. If your business suffers a water damage, your local SERVPRO® Franchise Professional will:

  •  Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly.  
  • Speed up Mother Nature by using professional drying equipment.

What exactly does it mean to help “speed up Mother Nature”? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material–but only if the air is, indeed, drier. The only problem is, nature often takes too long and secondary damages may occur while the building is drying out. Your local SERVPRO® Franchise Professionals have the tools and equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more.

Your local SERVPRO® Franchise Professionals also use state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business. It’s not only the equipment, but the technology too. SERVPRO® has developed DryBook™, a proprietary tool that provides real-time documentation and updates on the drying process and helps ensure industry drying requirements are met. With DryBook™ Mobile, you have the ability to know exactly where your property is in the drying process.

The bottom line? Your local SERVPRO® Franchise Professionals have the training and equipment to help make water damage “Like it never even happened.”

Air Ducts and HVAC Cleaning

4/12/2017 (Permalink)

Air Ducts and HVAC Cleaning

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

SERVPRO of Texarkana Professionals routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

For more information on HVAC and air duct cleaning, call us today, (903) 832-4400

"Like it never even happened." 

Destroy Odors with DEODORIZATION

4/5/2017 (Permalink)

Even a small fire can cause odors for years to come if the affected areas are not properly cleaned and deodorized. Fire, smoke and soot damage in your home or business can create unpleasant and potentially permanent problems. As various materials burn, the smoke produced travels throughout the structure, leaving odorous residues and deposits on surfaces and in hard-to-reach places. Unless fast, professional action is taken, these residues and deposits can cause permanent damage to contents and may result in resurfacing odors. With technicians certified by the Institute of Inspection, Cleaning and Restoration (IICRC), SERVPRO® Franchise Professionals provide specialized services that can rid your home or business of offensive odors left by fire or smoke damage. SERVPRO® Franchise Professionals do not cover up lingering odors with a fragrance; they seek out and remove the sources of the odor. Once the source is found, SERVPRO’s own proprietary line of cleaning products is used to treat and prevent the odor from returning. Any restorable item in affected areas will also be professionally cleaned and deodorized, including furniture, draperies and upholstery, electronics, art, flooring, walls, ceilings, HVAC air ducts, and more.

Ask your Texarkana SERVPRO Professional to explain the various deodorization methods available and which will work best for you. If you or a customer suffer a fire damage or some other accident and require deodorization services, contact us at Texarkana SERVPRO. Whether it’s fire, water, or mold damage, or just a stubborn odor that refuses to go away, we’ll help make it “Like it never even happened.” 

Do You Have Dirty Ducts?

4/5/2017 (Permalink)

Improve your indoor air quality with duct cleaning

Did you know your ventilation system is often the biggest culprit in poor indoor air quality? Inspecting the ductwork in your facility or home should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your building or home. A routine part of your local SERVPRO of Texarkana Professional’s service is inspecting the heating, ventilation, and air conditioning unit (HVAC). Keeping the HVAC and ductwork clean can potentially extend the life-span of the equipment by allowing it to operate at peak condition, which may help save you money. Duct cleaning may not always be necessary. SERVPRO of Texarkana Professionals will inspect your HVAC system and ductwork and make recommendations about the best way to address any indoor air quality concerns. This inspection can help save you money and provide peace of mind on the health of your HVAC system and ductwork. In some circumstances, such as after a fire, smoke, or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. In these cases, your SERVPRO of Texarkana Professional can often restore the HVAC system and ductwork to pre-damage condition. If you have a fuel-burning furnace, stove, or fireplace, the U.S. Environmental Protection Agency (EPA) recommends they be inspected for proper functioning and be serviced before each heating season to protect against carbon monoxide poisoning. The SERVPRO® Duct Cleaning System is proven and cost-efficient. Unlike the majority of duct cleaning services, your SERVPRO of Texarkana Professional uses a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing years of dust and grime.

The process begins by using patented equipment, including a roto-scraper, which automatically adapts to the duct’s shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins. Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container. Air is filtered through a HEPA filtration system, removing 99.97 percent of the particles in the airstream. HEPA filters capture debris and keep the indoor environment clean. As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns. Filters will either be cleaned or replaced to remove odor and dirt. For more information on duct cleaning, or to schedule an appointment, contact your local SERVPRO of Texarkana Professionals today at 903-832-4400

Esporta Wash System

3/3/2017 (Permalink)

Cleaning Esporta Wash System Sue is working with our Esporta Wash System.

Have you ever wondered how we get your things restored back to their previous state? Take a look at what all our Esporta machine can do!


The Esporta Wash System is capable of cleaning soot, sewage, water damage and bio-contamination.


The Esporta can wash many items which include clothing, bedding, outerwear, pillows, and stuffed animals. It includes leather items such as shoes, boots, belts, purses, and jackets. Plus, the full range of sports equipment, helmets, rollerblades & ski boots. Even ceramic collector dolls can be held stationary for cleaning.


The Esporta Wash System utilizes hydraulic action to force both organic and inorganic contaminants out of the objects to be cleaned. The force applied can be compared to the force of waves crashing against the sand on a beach.


This system is specially designed, scientifically tested and patented. It can’t be found anywhere else.


Due to this technology, the Esporta iS4000 restores 90% of soft contents damaged by odor, soot, grime, mold, and mildew.


Other traditional washing machines work on a basic principle of using the mechanical energy of an agitator, paddle, or tumbling action to wash. This inefficient method predates the Second World War.


We have the latest technology and machines to help your home or business look “Like it never even happened.”


 


 


"An unparalleled soft contents recovery system." Esporta. N.p., n.d. Web. 01 Mar. 2017.

Veterans Council Chili Cook Off

3/3/2017 (Permalink)

Community Veterans Council Chili Cook Off Some of our team with our trophy for our House Fire Chili!

18th Annual Veterans Council Chili Cook Off


In early February, we had the pleasure of attending the 18th annual Veteran Council Chili cook off that was held at Texarkana Community College. This was our second year to participate in this event. Last year we were awarded 1st place in the chili cook off. This year we ended up placing 3rd.  We were very honored to still be ranked for our House Fire Chili.  We are so happy we got to be a part of this event and love celebrating our Veterans. Everyone did a fantastic job and the chili was wonderful!


What’s the money used for?


Funds from the event went to be used to purchase a new van to transport local veterans to the VA medical center in Shreveport, LA. and to the local VA clinic in Texarkana. The funds were also used to assist local veterans and their families. We love being able to support our local veterans. Thanks to everyone who came out and tried our chili! Come see us next year and try our great House Fire Chili.

SERVPRO of Texarkana Smoke and Soot Cleanup

2/16/2017 (Permalink)

 


Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  


Smoke and soot facts:



  • Hot smoke migrates to cooler areas and upper levels of a structure.

  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.

  • The type of smoke may greatly affect the restoration process.


Different Types of Smoke


There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Texarkana will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:


Wet Smoke – Plastic and Rubber



  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.


Dry Smoke – Paper and Wood



  • Fast burning, high temperatures, heat rises therefore smoke rises.


Protein Fire Residue – Produced by evaporation of material rather than from a fire



  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 


Our Fire Damage Restoration Services


Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.


Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 903-832-4400


 

Texarkana 24 Hour Emergency Water Damage Service

2/2/2017 (Permalink)

SERVPRO of Texarkana is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.


We Answer the Phone Ready to Help
Call Today – 903-832-4400


We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Texarkana has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.


What to Expect


When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.


Our SERVPRO Representative will ask several questions:



  • Your name and contact information

  • Your insurance information (if applicable)

  • The street address of the water-damaged home or business

  • When did the flooding or water damage occur?

  • What caused the water damage (if known)?

  • Is there electricity available (on-site)?


About SERVPRO of Texarkana


SERVPRO of [[Franchise Name]] specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Does Your Texarkana Home Have A Mold Problem?

2/2/2017 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

 

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 903-832-4400