Recent Posts

AFTER A DISASTER - WE CAN GET YOU BACK IN BUSINESS FASTER

7/6/2018 (Permalink)

Commercial AFTER A DISASTER - WE CAN GET YOU BACK IN BUSINESS FASTER Air scrubbers being set up at Holiday Inn, the fire was quickly extinguished but not before smoke and soot spread throughout the floor.

For a business owner, a fire or water damage can be disastrous. It not only results in property and inventory loss, but oftentimes it also means a temporary loss of business. When you're depending on that business for your own livelihood and/or that of your employees, you don't have months to spare during a long drawn out restoration process. 

In the aftermath of a disaster, quick response time can help minimize property damage as well as inventory or content loss. Here are some tips to help you be prepared for both a disaster and a quick turn around in the restoration process. 

1) Download the SERVPRO READY Plan App.

The SERVPRO Ready Plan mobile application provides home and business owners with a quick and convenient way to call in SERVPRO professionals when disaster strikes. The Ready Plan app is a free emergency preparedness tool offered by SERVPRO and  it can be downloaded on any smartphone. 

For more information on the SERVPRO READY Plan mobile app and how it can help you be more prepared, contact the Restoration Professionals SERVPRO of Texarkana at 903-832-4400. Don't wait for a disaster to happen to download this app, do it today!

2) Call SERVPRO of Texarkana (903)832-4400

Our highly trained professionals have the knowledge, equipment, products and the latest technology to get your property restored and have you back in business in the shortest time possible. They will be on scene within hours to assess and begin working to get your business back to normal. The sooner a SERVPRO professional is on the scene, the sooner your restoration process can begin. 

3) Call your insurance agent and start documenting damage and inventory.

Without risking your safety, try and take photos and document any areas or items that may have been affected in the disaster. This will help both the SERVPRO professionals - so they know what to target - and your insurance agent - so they can start preparing the claim. 

With help from SERVPRO of Texarkana your business can be back up and running quickly. If you experience a water or fire damage, mold, or any other kind of disaster call us anytime on our 24-hour emergency phone line 903-832-4400. 

TORNADO KNOWLEDGE

7/2/2018 (Permalink)

Storm Damage TORNADO KNOWLEDGE Destruction caused by Tornado in Moore, OK

Since Northeast Texas is located in "Tornado Alley" - an area of North America prone to tornadoes includes the states of Texas, Oklahoma, Kansas, Nebraska, and South Dakota - many of us that live here are used to dealing with the threats that tornadoes provide, but is our knowledge really up to scratch?

Since we are currently in the middle of tornado season, mid-March through June (although tornadoes can occur at anytime of the year), check out these tips to see if you know everything you need to know about staying safe during a tornado. 

  • You should NOT open windows during a tornado. It is a common myth that it equalizes the pressure in your house; however, it does not do anything other than cause you to spend precious time outside of your shelter area. Doors should also not be opened, as it makes it easier for dangerous debris to fly into the house. 

Always pick an interior room, on a ground floor, and without windows as a shelter. If it is an option try to be in a room close to the north or northwest side of your home as tornadoes

PREVENTING MOLD - CONTROLLING HUMIDITY, TEMPERATURE AND VENTILATION

6/29/2018 (Permalink)

Mold Remediation PREVENTING MOLD - CONTROLLING HUMIDITY, TEMPERATURE AND VENTILATION Mold growing inside the wall cavities resulting from a water loss that the owners thought they handled themselves, until the smell started.

The key to preventing and stopping indoor mold growth is to control excessive moisture and condensation. Keeping susceptible areas in the home clean and dry is critical. In general, mold will not grow indoors without water, dampness or excessive moisture.

Three main factors contribute to condensation of water on building surfaces:

  • Relative Humidity: Condensation occurs when the air is saturated with water and it cannot hold any more moisture. For example, steam generated from bathroom showers or from cooking can fill up the air with moisture, which will then condense into drops of water on cooler surfaces, such as mirrors and windows. Where possible, localized sources of humidity, such as clothes dryers, should be directly vented to the outdoors. To lower indoor humidity during warm, humid weather, air conditioners should be used.
  • Temperature: Warm air holds more moisture than cold air. Condensation occurs when warm humid air comes into contact with a cold surface and the moisture condenses into water. This can often be seen on single-pane windows, where water condenses and then runs down, causing the wood frames and sills to rot and the wall under the windows to blister.
  • Poor Ventilation: Indoor humidity can build up if there is not enough ventilation and exchange of indoor and outdoor air. Where there is little or no air movement, such as behind dressers and cabinets, surfaces can remain cooler than surrounding areas, which can lead to increased condensation and mold growth. It is recommended that the area is ventilated and the occupants use exhaust fans (vented to the outdoors) to remove moisture from high-humidity areas, particularly in bathrooms, kitchens, and laundry areas. Furniture should be moved slightly away from walls so that air can freely pass behind it. Air should be allowed to circulate between rooms and regularly ventilate to remove humid air. Fans should be used as needed. 
  • In the case of floods or leaking pipes, any standing water should be promptly removed and water-damaged materials should either be dried out and cleaned, or removed and replaced. Porous materials that are wet for more than 48 hours are likely to produce mold growth and should be discarded. In instances where the water damage is extensive, it is recommended that you call SERVPRO of Texarkana at 903-832-4400, so that we may assist you in preventing mold growth after a water damage,or to remove the mold if it is already an issue. SERVPRO of Texarkana is a licensed mold remediation contractor in the State of Texas.
  • Other things that can be done are to clean and repair gutters regularly, make sure the ground slopes down and away from the home’s foundation and keep air conditioner drip pans and drain lines clean. In addition, in air conditioned buildings in hot and humid climates, vinyl wall coverings on the interior sides of exterior walls should not be used, as these materials can trap moisture, resulting in mold growth underneath them.

HAIL DAMAGE

6/28/2018 (Permalink)

Storm Damage HAIL DAMAGE Hail can cause significant damage to your home's roof.

Hail is a common occurrence around Northeast Texas during storm season each year. Hail was the number one cause of homeowners insurance losses in Texas during the period from 1999-2011, at $10.4 billion. Knowing more about hail can help you be better prepared for the next time a storm hits - here are some interesting hail facts and tips:

  • According to the National Oceanic and Atmospheric Association (NOAA) hail is responsible for over $1 billion dollars of property and crop damage each year.
  • Hail can vary in size from pea-sized to pieces larger than grapefruits. While pea size hail is not particularly dangerous, it can cause roof damage over time that may eventually lead to a water damage. 
  • Hail comes from a specific type of thunderstorm cloud called a cumulonimbus. 
  • Hailstorms rarely last longer than 15 minutes, and typically last an average of 6 minutes.
  • Meteorologists consider hail that has a diameter of 3/4 an inch or greater capable of causing significant damage to buildings and humans.

EMERGENCY SUPPLY KIT and EMERGENCY READY PROFILE

6/28/2018 (Permalink)

Commercial EMERGENCY SUPPLY KIT and EMERGENCY READY PROFILE Contact SERVPRO of Texarkana to get your ERP today at no cost to your business. 903-832-4400 ask for Chris or Carri

Severe weather can happen anytime, anywhere. In Northeast Texas we are particularly prone to experiencing severe weather throughout every season. 

Approximately 98% of all disasters declared emergent by the president are weather-related, leading to around 500 deaths per year and nearly $15 billion in damage. Preparing an emergency supply kit can help keep you and your family safe if you're ever caught in an severe storm situation. 

Build an Emergency Supply Kit

  • Water (1 gallon per person per day)
  • Food (non-perishable 3-day supply)
  • Manual can opener
  • Battery operated radio, preferably a NOAA Weather Radio
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Clothing
  • Dust masks or bandanas
  • Plastic sheeting, garbage bags and duct tape
  • Wrench or pliers to turn off utilities
  • Hygiene items
  • Important documents; copies of insurance policies, identification and bank account information
  • Cash
  • Fire extinguisher
  • Matches in a waterproof container
  • Contact SERVPRO of Texarkana for more readiness tips and tools, including SERVPRO’s Emergency READY Profile (ERP). Having an ERP in place for your facility can help minimize business interruption in the event of a disaster. Contact SERVPRO of Texarkana at 903-832-4400 and ask for Chis or Carri – they can get you set you up with an emergency disaster plan that will help you get back in business sooner.

Celebrate Safely with a Recipe for Safety

6/22/2018 (Permalink)

Each holiday season, families gather to celebrate by preparing delicious feasts, but if you don’t practice safe cooking habits, your holiday could become hazardous very quickly. According to the National Fire Protection Association, cooking fires are the number one cause of home fires and home injuries. The leading cause of fires in the kitchen is unattended cooking. It’s important to be alert to prevent cooking fires.

  • Be alert! If you are sleepy or have consumed alcohol don’t use the stove or stovetop.
  • Stay in the kitchen while you are frying, grilling, boiling, or broiling food.
  • If you are simmering, baking or roasting food, check it regularly, remain in the kitchen while food is cooking, and use a timer to remind you that you are cooking.
  • Keep anything that can catch fire – oven mitts, wooden utensils, food packaging, towels or curtains – away from the stovetop.

If you have a cooking fire, consider the following safety protocols to help keep you and your family safe.

  • Just get out! When you leave, close the door behind you to help contain the fire.
  • Call 911 or the local emergency number after you leave.
  • For an oven fire turn off the heat and keep the door closed.
  • If you try to fight the fire, be sure others are getting out and you have a clear way out.
  • Keep a lid nearby when you are cooking to smother small grease fires. Smother the fire by sliding the lid over the pan and turn off the stove-top. Leave the pan covered until it is completely cooled.

SERVPRO of Texarkana Professionals wish you a safe a happy holiday season.  Call us at 903-832-4400 for prompt and expert service.

Fire Classifications and Extinguishers

6/22/2018 (Permalink)

Every family should have a fire escape plan, working smoke alarms, and at least one fire extinguisher on each level of their home. A fire with a stable supply of fuel, oxygen, and heat can double in size within 60 seconds; therefore, quick action is key to preventing catastrophic damage. Fires, and their extinguishers, are categorized into 5 different classes based on fuel types. An ABC fire extinguisher is typically what most people stock within their homes as it is versatile – it can extinguish 3 out of the 5 fire groups; however, many household fires result from Class K type situations, which require their own specific extinguisher. Read the following information to learn more about these fire groups and the methods to extinguish them.

Fire Classes

Class A - Typical sources of these fires include trash, fabric, paper, wood, and plastics. Class A fires are the most common, and they will burn as long as heat, oxygen, and fuel are available. Water is a good extinguisher for these fires because it reduces heat. Water based and foam extinguishers can also be used.

Class B - Fires with fuel bases of flammable gases or liquids, not including those used/produced in the kitchen (see Class K). Some examples of Class B fuels include gasoline, propane, butane, kerosene, alcohol, solvents, and paints. These fires are typically difficult to extinguish, and they produce thick smoke. Water can spread a liquid fuel source, so it is best to extinguish these fires by smothering the flames with a foam extinguisher.

Class C - Fires that originate from electrical equipment. More common in industries that use large electrically sourced machinery, but can occur in homes with faulty wiring, overloaded outlets, etc. The first step to extinguishing these types is to turn off the electricity source. Water should not be used to control electrical fires, neither should foam extinguishers, instead use carbon dioxide and dry powder extinguishers (ABC).

Class D – Fuels for combustible metal fires include titanium, aluminum, magnesium, and potassium. They typically occur in laboratory settings, but can sometimes happen in various business industries. The intensity of a metal fire may be increased using water or foam; so many times fire fighters will allow these fires to burn themselves out.

Class K – Two out of five household fires begin in the kitchen. Their fuel types include vegetable and animal fats, grease, and cooking oil. They can be extremely difficult to extinguish because of the high temperatures in which they burn at. Water will not extinguish these fires, it may even increase their severity by spreading the flames. Class K fires require their own personal extinguisher (K) that contains a wet chemical formula to cool off high temperatures and prevent re-ignition.

Use Caution with Extinguishers

During a fire the immediate concern should be for yourself and your family members. Before you attempt to extinguish a fire make sure the fire department is being called and that everyone in your home is aware of the situation. Only use an extinguisher while a fire is small and manageable. Never try to extinguish a fire if you are unsure on how to use an extinguisher correctly, there will be no time for reading instructions. If you have any amount of doubt regarding extinguishing a fire, don’t do it. Leave it to the fire fighters and get yourself to safety.

If you experience a fire in your home, SERVPRO of Texarkana is here to help. Our professionals will quickly assess the impact of the flames, smoke, and moisture to create a personalized restoration plan for your home. If you have a fire damage, don’t hesitate to call SERVPRO of Texarkana for 24-hour emergency services at 903-832-4400.

Speed Up Your Restoration Process

6/22/2018 (Permalink)

For a business owner, a fire or water damage can be disastrous. It not only results in property and inventory loss, but oftentimes it also means a temporary loss of business. When you're depending on that business for your own livelihood and/or that of your employees, you don't have months to spare enduring a long drawn out restoration process. 

In the aftermath of a disaster, quick response time can help minimize property damage as well as inventory or content loss. Here are some tips to help you be prepared for a disaster and expedite the restoration process. 

1) Download the SERVPRO READY Plan App.

The SERVPRO Ready Plan mobile application provides home and business owners with a quick and convenient way to call in SERVPRO professionals when disaster strikes. The Ready Plan app is a free emergency preparedness tool offered by SERVPRO and it can be downloaded on any Smartphone. 

For more information on the SERVPRO READY Plan mobile app and how it can help you be more prepared, contact the Restoration Professionals of SERVPRO of Texarkana at 903-832-4400. Don't wait for a disaster to happen to download this app, do it today!

2) Call SERVPRO of Texarkana (903)832-4400

Our highly trained professionals have the knowledge, equipment, products and the latest technology to get your property restored and have you back in business in the shortest time possible. They will be on scene within hours to assess and begin working to get your business back to normal. The sooner a SERVPRO professional is on the scene, the sooner your restoration process can begin. 

3) Call your insurance agent and start documenting damage and inventory.

Without risking your safety, try and take photos and document any areas or items that may have been affected in the disaster. This will help both the SERVPRO professionals - so they know what to target - and your insurance agent - so they can start preparing the claim. 

With help from SERVPRO of Texarkana your business can be back up and running quickly. If you experience water or fire damage, mold, or any other kind of disaster call us anytime on our 24-hour emergency phone line 903-832-4400.

Flooding Can Happen Anywhere

6/22/2018 (Permalink)

Water Damage Flooding Can Happen Anywhere Call the cleanup team that is faster to any size disaster.

According to the National Weather Service (NOAA), "Approximately 75% of all Presidential disaster declarations are associated with flooding." NOAA lists the most common flood hazards in the United States are:

  • Flash Flooding
  • River Flooding
  • Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems
  • Burn Scars/Debris Flows (Caused by Wildfires)
  • Ice/Debris Jams
  • Snowmelt
  • Dry Wash (Caused by heavy rainfall in dry areas)
  • Dam Breaks/Levee Failure

Just because you haven't experienced a flood doesn't mean you won't in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3.5 billion in annual losses in the US, and commercial flood claims average more than $75,000 (NFIP).

When catastrophic water damage happens to you, the Professionals at SERVPRO of Texarkana can help! They can help you prepare ahead of time with an Emergency Ready Profile (ERP), or respond to any size disaster to begin cleanup and restoration to get you back in business as soon as possible. 

SERVPRO of Texarkana Professionals are ready to help make it "Like it never even happened." call us anytime on our 24-hour emergency phone line 903-832-4400

Mold Remediation Steps

6/22/2018 (Permalink)

When there's a water intrusion, like a roof leak or a broken water line, mold can quickly become a problem in your home or business. Mold can affect your health and can also cause significant damage to your property. Fortunately, SERVPRO of Texarkana professionals have the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different, requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a "typical" mold removal process. 

Step 1 - Call SERVPRO of Texarkana

The mold cleanup and restoration process begins when you call us, SERVPRO of Texarkana, at 903-832-4400. One of our representatives will ask a series of questions to help determine the necessary equipment, resources and personnel needed.

Step 2 - Inspection & Damage Assessment

Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold grows best in dark, moist areas with a food source (drywall, wood, etc.), so the areas that promote growth in homes are often out of sight. 

Step 3 - Mold Containment

Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Step 4 - Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO of Texarkana technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Step 5 - Removing Mold & Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth. 

Step 6 - Cleaning Contents & Belongings

SERVPRO of Texarkana cleans your furniture, decorative items, curtains and any other items affected by mold. We use a variety of cleaning techniques to clean and sanitize your belongings. We are also able to remove odors and deodorize using fogging equipment. 

Step 7 - Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. 

SERVPRO of Texarkana Professionals understand mold growth, and have the training and equipment to remediate mold in your home or business. Call us now if you suspect mold growth in your home at 903-832-4400