Recent Why SERVPRO Posts

What to Do About Bad Odors

10/29/2021 (Permalink)

An odor is comprised of tiny gas particles that are measured in microns. For comparison, the diameter of a human hair is measured at about 100 microns. Little odor particles (bubbles of gas) are about 4 microns in size. That is tiny and helps to explain how odor travels so easily through the air, and why certain odor particles that have settled on objects can be so invasive and difficult to remove.

Consumers have many deodorizing products to select from (too many). The majority of deodorizers are nothing more than masking agents (cover ups for unpleasant odors). Masking products can do a nice job of hiding unpleasant odors while these unpleasant smelling odors dissipate. Unfortunately, many odors linger and will outlast the masking agent. These “bad or strong” odors are usually from wet and oily sources such as: cooking oils, grease, urine, vomit, tobacco smoke, skunk spray, soot residues and others. Attempting to cover up these odors simply won’t produce lasting or satisfactory results. Success in eliminating strong odors requires thorough cleaning of the contaminated surfaces using special cleaning agents designed to tackle each specific source… the stink just won’t go away until the odor source is removed or neutralized. Some odors can last for years.

This is where the science of cleaning and deodorizing comes into play. Experts such as the technicians at SERVPRO of Texarkana understand the PH and chemical makeup of odor sources. They’re trained and even certified in correct odor removal procedures including how to apply effective professional cleaning agents that are not available to the consumer.

If your home, office or commercial facility has a difficult odor problem, we can help. Please call SERVPRO of Texarkana at 903-832-4400 to make it "Like it never even happened."

Roof Damages Can Allow Flooding In Your Residence

10/5/2021 (Permalink)

Taking care of your home means taking the time and the effort to ensure that all of its components are working up to their expectations. Neglecting processes like roof inspections on an annual or semi-annual basis can leave you unaware when storms have caused substantial damages to the support system for your roof or individual shingles. One point of weakness can be all that is necessary to allow water to flow into your home from runoff or torrential rainfall.

Flood damages in your home can spread quickly to the point of being out of control. Especially when the flood waters enter through an area like the attic, they can widen out to affect multiple rooms simultaneously as gravity pulls the water towards the lower levels of your house. Combating these effects requires experienced technicians with specialized training in water restoration like you find with our SERVPRO team.

From the moment that our highly trained crew arrives at your house, we get to work quickly on assessing the point of entry for the damage your home has sustained. If the damage is not substantial in this area, we can board or tarp over this point of entry until the appropriate measures can get taken to reconstruct this damage to your roof.

The focus of our SERVPRO technicians following that step is to mitigate your loss by removing at-risk items as quickly as possible from all of the affected areas. This step is known as packing out, and it involves taking these items to a safe location for evaluation and focused restoration where required. Meanwhile, the restoration to your home has begun, and these removed items get returned following the successful restoration of the damage to your house.

As you can see, our professional restoration team goes to great lengths to navigate you through the often stressful experience of combating flood damages. If you have an emergency like this that you face in your home, you can always count on our SERVPRO of Texarkana water damage technicians to respond quickly and work efficiently to bring your home back to the way it should be. Give us a call 24/7 at (903) 832-4400.

Why Our Professionals Are The Most Qualified

9/13/2021 (Permalink)

Leaking or burst pipes can leave you with a massive restoration bill if you do not take the right steps. Part of taking the right steps is a swift response because leaving standing water in your property for long leads to further deterioration. As an IICRC certified restorer we are conversant with ASD, Applied Structural Drying, so we use the most suitable approaches to remove water from your Property.

The amount of water damage into your property may determine what steps to take for efficient water removal. Water that covers most of the rooms can take days to remove, and dry all affected areas thus requiring the occupants to move out. Our SERVPRO technicians rely on high capacity resources such as truck-mounted water extractors to quicken the restoration process reducing the time people spend away from their properties.

Water spills can soil your property necessitating through cleanup. Some likely sources of such soiling include food remains and detergents if the leak originates from an appliance such as a dishwasher, and dyes from non-colorfast fabrics. Failure to clean the properly can lead to serious problems in future including stains and bad odor. Our SERVPRO technicians combine the use of tools and professional cleaning agents to clean affected areas to sanitary levels. For example, the heating capability in our water extractors helps ease the cleanup process.

After removing all standing water, there is a need to dry any excess moisture left in materials. Drying can take a long time because it works through evaporation. Our SERVPRO team takes different approaches to expedite evaporation. One option is to run air movers in the wet areas increasing the evaporation rate. We also use plastic sheets to create smaller sections in large rooms which help reduce the volume of air that runs through dehumidifiers for moisture extraction.

Working with a professional restorer helps you control the outcome . Call SERVPRO of Texarkana (903) 832-4400 to help restore your property. We’re Faster To Any Size Disaster.

How Our Experts Will Restore Your Home After A Fire

9/9/2021 (Permalink)

Smoke can often be one of the most troublesome effects to overcome after disaster impacts your residence. From small localized events to widespread structural damages, smoke can penetrate far beyond the source of the flames to affect many areas and items within the property. One of the focuses of the rigorous training our technicians undergo to obtain their IICRC certifications for Fire and Smoke Restoration is identifying the type of smoke that has impacted the property and the appropriate measures to take to remove the harmful and noxious effects.

Overcoming the fire damage in your home might be more complicated and intricate than many homeowners realize. Our SERVPRO professionals get equipped with the latest equipment to provide efficient and effective service in removing harsh odors and residues from the premises following widespread smoke damages. This leading equipment can make our franchise a wise choice for those looking to reduce restoration costs without jeopardizing the quality of the completed product.

One of the tools at our disposal to help contend with the harsh environment that our technicians often get exposed to when entering a fire damaged home for the first time is our hydroxyl generators. These machines can help clean an environment from not only harsh odors, but also germs, pollutants, lingering smoke, and other needs for sanitation. Best of all, these small machines can safely get used around pets and humans.

Thermal foggers are another piece of equipment vital to odor removal when our SERVPRO technicians are on site. These machines release a dense chemical compound safe for use on soft materials and open areas that neutralizes odor molecules on contact to eliminate the noxious scent permanently from your home.

Cleaning and air quality are primary concerns for professional restorers like ours when it comes to setting your home back to its original condition following a fire incident. With a wide array of resources and highly-trained technicians available 24/7, SERVPRO of Texarkana is a wise choice for anyone contending with fire damages to their property. Give us a call anytime you need us at (903) 832-4400.

4th of July Safety Tips

7/1/2021 (Permalink)

4th of July in Texarkana is always one of the cities favorite times. From the fireworks booming and celebrating in parking lots and pools as the night sky is lit up. Gathering with family and friends gather around for food, festivities, and fun. It can be easy to just get lost in all the fun going on but this can be one of the most dangerous times of the year with things such as fireworks, sparklers, bonfires, and BBQ's becoming possible fire damage. 

SERVPRO of Texarkana has some reminders and safety tips to ensure this 4th is the best and safest it can be!  

If you are choosing to build a bonfire this weekend make sure that you are using only dry material and make sure that all debris is at least 10 feet away.  When you are finished ensure that you extinguish the fire, pour water on all embers until the hissing sounds stop. Always keep a fire extinguisher close by when having bonfires or grills going so you can keep any fire damage from spreading in the case of an emergency. While most kids love playing with fireworks, it is important to never toss or throw the fireworks at anyone. If dealing with fireworks, please consider the following safety tips and suggestions.

  • Wear protective eye and hand gear
  • Never carry fireworks in your pockets
  • Always have a bucket of water nearby
  • Keep unused fireworks in a closed box
  • Make sure all spectators are 25 to 40 feet away

If you do have fire damage know that SERVPRO of Texarkana is a call and ready throughout the entire Holiday weekend! We have the equipment, expertise, and experience to restore your fire and/or smoke damage.  We will ensure the highest care to get you back to celebrating the Freedom we have so graciously been given. 

24 Hour Emergency Water Damage Service

5/6/2021 (Permalink)

SERVPRO of Texarkana is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help: Call Today - 903-832-4400

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Texarkana has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Electrical Fire Prevention

4/30/2021 (Permalink)

Electrical fires are one of the leading causes of house and business fires in the United States.  

You may lessen your chances of an electrical fire with a few simple steps:

  1. Closely examine electrical equipment and their cords.  
  2. Change out cords that are old, rotting, or becoming frayed.  These are hazardous!
  3. Hire a licensed electrician to survey your home or business.  She or he will check your outlets and any wires that could lead to fire.  

Older Building are Especially at Risk

If your home or commercial business is older, it is crucial that you take the steps listed above.  Wires and outlets may have been damaged since last time your property was inspected.

We strive to keep you informed in hopes that this type of emergency never occurs.  If it does occur and you need assistance, SERVPRO of Texarkana is here 24/7 to answer your calls, and have our trained professionals help in your time of need. You can reach us by dialing 903-832-4400. 

Expect The Unexpected

4/26/2021 (Permalink)

Imagine waking up one morning and going through your normal routine.  Everything is panning out to be a great day as you have had a great start to your morning.  As you stretch out in your favorite chair and go to sip your freshly brewed coffee, your phone rings.  Now who could that be!? It’s none other than the commercial building owner at your business. He’s called to inform you that a pipe has just burst! And your entire livelihood is covered in water!  

What should you do?

Here to help is SERVPRO of Texarkana.  We understand that disasters can happen at any time, and we are faster to any disaster.

Here are a few steps to help guide you through a stressful situation like this:

  1. Gather your insurance information.
    • You would be surprised to find out how many businesses do not know their own policy details.  In disastrous times such as these it is very important to have your insurance information readily on hand.
  2. Keep Calm & Call SERVPRO of Texarkana

At SERVPRO of Texarkana we strive to fully restore any size damage to your property in a professional and prompt manner.  We understand that every hour cleaning is lost revenue and productivity. Give us a call when emergencies arise and we’ll make it “Like it never even happened.” 903-832-4400.

Storm In Sight

4/14/2021 (Permalink)

Spring showers can lead to severe storms and the flooding of your home. We’re here to help mitigate the resulting water damage to keep your shelter sturdy and safe. If a storm tears through, SERVPRO of Texarkana is here to get your home or commercial business back in working order. SERVPRO of Texarkana can handle any size disaster. If you have any questions or concerns, let us know by calling 903-832-4400. Don't hesitate to call us when disaster strikes. We are always here to help at SERVPRO of Texarkana!

SERVPRO of Texarkana specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Plumbing Leak in the Attic

3/29/2021 (Permalink)

This homeowner had water damage from the attic caused by a plumbing leak. The ceiling collapsed, there were three rooms affected with carpet and laminate flooring. Our trained technicians were on site quickly, accessed the damages, removed wet carpet pad, lifted the carpet for drying, removed the wet laminate flooring, and then set the drying equipment to dry the wet materials to complete the job.

Contact us immediately if you have a water loss.

SERVPRO of Texarkana is locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost. Do Not hesitate to call our team for help, this is what we do and specialize in. 

SERVPRO of Texarkana is well equipped to respond to an emergency of this magnitude. We have trained and certified technicians to handle all the aspects of your loss. If you have water damage to your home or business call us (903)832-4400. We are always here to help 24/7/365.

Why SERVPRO of Texarkana

3/5/2021 (Permalink)

A couple holding a miniature house SERVPRO of Texarkana is Here To Help when disaster strikes.

In a crisis, you usually only get one shot at doing things right. Things are moving fast and happening suddenly and the choices we make can’t be second-guessed while the catastrophe is in full swing. That being said, choosing your cleanup and restoration company is something that you only want to do once so feel free to ask SERVPRO of Texarkana a few questions before you hire us! Consider these:

  • First—Am I going to have to worry about a job half done? When you leave, will I have to hire someone else to finish the job? The answer is no because we want you to have enough confidence to tell your friends/ business associates about us.  We want you to be satisfied so we promise to be thorough. 
  • Second—If you run into difficulty, do you have the resources to push through and get it done? At SERVPRO of Texarkana, we absolutely do. Because we’re nationwide, we have access to the know-how, the materials, and the technology of over 1,700 franchises across the USA. 
  • Third—When you leave, will you have done the best job you know how to do? The answer to that is yes. The main reason? Because we care.

So if you’re wondering who to call in the heat of the moment, let us be your choice. We won’t let you down. By the time we are done, the damage will look "Like it never even happened."

Smells Like Clean Spirit

3/3/2021 (Permalink)

When you are considering cleaning services to be performed on your  Cleaning services that SERVPRO provides includes: air ducts and HVAC, biohazard, carpets, upholstery, ceilings, walls, floors, drapes, blinds, odor removal, sewage, trauma, homicides, vandalism, and graffiti. We provide our cleaning services to both residential and commercial properties. The cleaning services that SERVPRO offers to residential properties will provide you with a safe, clean, and comfortable living environment that will have you saying it’s “Like it never even happened.” We know that many types of businesses have their own janitorial staff, examples being schools and hotels. SERVPRO wants you to know that if a cleaning job emerges that is too large for your janitorial staff can handle we will answer the call. We have a 24/7/365 response team, and our technicians are highly trained in the restoration, remediation, and mitigation processes. Call SERVPRO of Texarkana, TX at 903-832-4400 to set up your cleaning appointment. 

Professional Disaster Restoration

2/23/2021 (Permalink)

According to the IICRC (Institute of Inspection Cleaning and Restoration Certification) there are a couple of reasons to choose a professional over doing it yourself. Below are a few reasons:

  • The process of fire and water restoration is very involved when it is performed properly.
  • With quick reaction time and the appropriate skill set, a technician can help to prevent further damage and repair that which has already been done
  • The process and equipment used during fire and water restoration will vary from case to case, since different materials require their own unique care. 
  • For fire damage, general cleaning is done to remove ash and soot from ceiling to floor. 
  • The quick remediation of the problem is important for more than repairs, it is also a health consideration
  • Choose a company for fire and water restoration with the appropriate licenses and proof that they have the proper insurance.
  • Whether the work to be done is in a commercial or residential location, technicians with experience and certification should perform the damage recovery.
 

Do you need a commercial or residential demolition?

2/9/2021 (Permalink)

Here at SERVPRO, no job is too big or too small. We do any water, fire or mold job and whatever else comes along with it. If it requires a little extra work, we are happy to get the job done! Our SERVPRO team offers demolition work if needed to your mitigation or fire job. Many of our customers don’t know that we offer these services.

After demolition is done, we also offer post construction work and final cleaning. Once the floors are down and the drywall is up, it’s time to remove the debris and dirt to lay carpet, paint and decorate. SERVPRO Franchise Professionals can provide the debris removal services to prepare the building for interior design.

During the construction phase, a building can trap moisture. Excessive moisture could result in mold growth. If you think one of your projects mat have a moisture issue, rely on SERVPRO Franchise Professionals to provide the help you need eliminating moisture and preventing the potential for mold growth.

Drying Chambers

1/12/2021 (Permalink)

An effective drying chamber will completely contain a water loss affected area within minutes. The containment can be accomplished practically anywhere in the structure.

Once the poly sheeting used for containment is placed along with the drying equipment, the drying process begins. The Drying Chamber restricted any moisture to transfer into and out of the water loss affected area. This will also stop secondary damage at the beginning of the job, and later enhance the dry-down by preventing moist air from migrating into your drying chamber. We minimize the area that we need to dry. By staying focused on just the affected area. Each step in the drying process is important, and the first step – creating a drying chamber.

If you have a water loss call SERVPRO of Texarkana immediately to mitigate the loss and dry the materials. 903-832-4400.

Expertise Beyond Fire and Water

12/23/2020 (Permalink)

We are well known for our expertise in cleaning up after some of the most extensive water, fire and mold damage. We have helped several owners through many emergencies. The technicians at SERVPRO of Texarkana are also trained in odor control, construction clean up and content cleaning. 

Odor control: Tobacco, pets and years of buildup can be challenging odors to combat. The right cleaning solutions, equipment and expertise can bring a pleasant smell back to your home or business. 

Construction clean up: when your remodeling project leaves dust everywhere, we can help. We specialize in fine particle cleaning. When your traditional cleaning methods are not working it may be time to call in the pros. 

Content clean up: We all have items in our house we consider priceless. Your heirlooms or household items in need of specialized cleaning or items you thought could never be cleaned could be renewed with proper care.  

Let us help. Give us a call here at SERVPRO of Texarkana. 903-832-4400

We are IICRC Certified

12/17/2020 (Permalink)

The IICRC, or Institute of Inspection Cleaning and Restoration, is the most trusted independent name in the restoration industry. They have developed industry-accepted standards, language, and terminology that enables the industry to communicate more effectively and make sure the correct procedures are being followed. SERVPRO of Texarkana has taken special classes and exams as part of our IICRC certification. This certification helps you rest assured that your damages and losses are being handled by some of the industry’s most dedicated professionals.

No matter the size of the loss, we always complete every single job to meet the IICRC’s lofty standards. Your job will be completed to the highest standards in the industry. When you are trying to protect your home or business from water damage or fire damage, you need to be sure that every step has been completed correctly. Call us today at 903-832-4400 to see how our expert technicians can make any damage look “Like it never even happened.”

Undetected Water Damage in Your Home

12/3/2020 (Permalink)

Water doesn’t have to burst from pipes or come from a bad flood to be a problem in your home. Sometimes, undetected water damage can cause the biggest headache. There are five tells that there’s water damage going undetected in your home.

  1. Stains on walls and ceilings. – Nobody purposefully looks up at their ceiling. However, it is important to thoroughly check the ceilings in your home for stains. There might be a bath tub or shower leak from one floor to the next, or your ceiling could be leaking into the attic. 
  2. Musty or unpleasant smells – Do you smell something musty, or even earthy, in your home? Hidden water can cause mold to grow, and a nasty smell is a good signal that something is wrong.
  3. Peeling paint – Not only can water stain your walls, but it can also cause the paint to lift. If you see your paint starting to peel, quickly find the source of the problem, or call a professional to fix it.
  4. Visual Mold Growth – Just like with ceilings, we don’t exactly pay attention to the corners of our homes, but often these small hidden areas can tell us about potentially harmful leaks or spills. Check to see if there are any discolored or fuzzy looking spots in isolated corners or hidden areas.
  5. Flooring Effects – When allowed to flow, water naturally seeks the lowest level. This is why rivers flow downstream. Water can seep under your flooring and collect – damaging your sub-floors. Check for and warping or deformation to make sure there is no water hiding beneath the floorboards. When this happens, it is important to act as quickly as possible, so we can restore your flooring to good as new.

If you suspect you have water damage, call SERVPRO of Texarkana now! We are open 24 hours a day, 7 days a week. 903-832-4400.

Commercial Property Water Loss and Extraction

11/25/2020 (Permalink)

Water is the single most long-term destructive substance in the indoor environment. It can dissolve or weaken building materials, damage floors and ceilings, and can also cause microbial growth if you don’t fix water damage quickly and professionally.

The faster the water is extracted the less damage to the building structure and contents.

The first thing to do if you are dealing with water damage at your place of business is to remove the water immediately. The faster the water is extracted the less damage to the building structure and contents. In situations, this is not enough. Standing water from carpet, flooring and walls can cause permanent damage if not taken care of in a timely manner

Extracting water in commercial buildings or properties, is a very important part of any large water loss. Fire sprinklers, used to stop fire from spreading, can leave you with wet and soggy office spaces. 

Water extraction is used to assist in the prevention of microbial growth from expanding and growing. Extraction of water is also needed to keep floors from buckling. The dehumidifiers and air movers will be placed by the technicians in the necessary areas of the building.

A SERVPRO manager will walk the property with the owner/manager and adjuster explaining the process and to answer any questions they may have about removal of property, items and demo.

Randy Sams' Outreach Shelter

11/4/2020 (Permalink)

A local shelter's logo We are happy to help out our community!

"The Randy Sams' staff and board of directors would like to take this opportunity to thank and spotlight SERVPRO of Texarkana for generously conducting quarterly courtesy cleanings at our shelter for the past couple of years, including during this year’s Covid pandemic. SERVPRO does quality work and they care about a bigger purpose in what they do- improving the overall health of our community. They have caring staff who are thorough in what they do, and it’s SERVPRO and places like them who help to keep Randy Sams' a safe place for those in need seeking our services. As previously posted, they also gave goodie bags to our residents at Christmas time last year. Thank you so much SERVPRO or Texarkana for all you have done for the good of our residents and Texarkana community! If you need any of the services they provide, you can reach them at their Facebook page for more info, or call them at 903-832-4400."

SERVPRO of Texarkana Provides 24 Hour Service

10/26/2020 (Permalink)

SERVPRO of Texarkana provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in or near Delaware. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Technicians
  • A Trusted Leader in the Remediation Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 903-832-4400

Residential Services

Whether your Texarkana home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. 

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Reconstruction on Your Texarkana Home

9/4/2020 (Permalink)

SERVPRO of Texarkana offers complete build back. If your home is affected by water damage or a fire, we can help you make it as good as new. If you are just wanting to update your house, we can do that too. We have samples of different types of flooring we can bring to your house for you to choose from. We will keep you involved with every step of the way. All the decisions will be for you to make. Here at SERVPRO of Texarkana we have a team just for reconstruction. What comes up doesn't exactly mean that's what has to go back down. Let's be honest, if your home is damaged by water or a fire.. it's devastating. One way to look at it is that now you get a chance to spruce the place up a little. Give our office a call for any questions you might have. (903) 832-4400. 

How Does an Ozone Generator Remove Odors?

9/2/2020 (Permalink)

First off, you may be wondering, “What is an ozone generator?” An ozone generator is an industrial machine that produces ozone. So now you’re probably asking yourself, “What is ozone?” Many of us may remember learning about the ozone layer in school. The ozone layer is a layer in the Earth’s stratosphere that has trace amounts of ozone.

Up in the stratosphere, the ozone protects us by absorbing most of the ultraviolet radiation that reaches the Earth from the sun. While that might sound great, ozone in high concentrations is actually very toxic to humans.

What is Ozone?

Ozone is a colorless, highly reactive, toxic gas with powerful oxidizing properties. It is comprised of three atoms of oxygen rather than the two atoms of oxygen that we breathe. Ozone is naturally occurring as well as man-made. An ozone generator is a man-made way of creating ozone.

So why would we want to create ozone if it is toxic to humans? Because ozone is very good at removing particles in the air that cause odor. It is the ultimate air purifier which is why it is used by industrial clean up companies like SERVPRO of Texarkana.

How Does Ozone Remove Odors? 

Ozone removes the smell and odors by reacting and destroying the offensive smelling particulates, molecules, and bacteria. The ozone chemically reacts with them breaking them down into molecules and particulates and bacteria that don’t smell.

When Should Ozone Be Used?

An ozone generator is recommended for professional-use only, due to the dangers of high concentrations of ozone. Ozone generators and ozone are used to remove odors that seem impossible to remove. They can be used to remove the smell of cigarette smoke from a home that has been heavily smoked in.

They can also be used to remove the smoke odors from homes and businesses that have experienced a fire. Ozone is highly effective at removing odors due to the fact that it can penetrate anything that oxygen and smoke can penetrate. This can include fabric sofas and carpets in a home that has experienced smoke damage.

Due to the toxicity of the ozone gas, ozone generators are only used in spaces that are unoccupied and sealed. This means that if they are used in a home or business, they space usually needs to be evacuated while the ozone generator is in use. That is why it is highly recommended that you rely on professionals who are trained on how to safely operate an ozone generator.

Struggling to Get Rid of Strong Odors in Your Home or Business?

If you have strong odors that you have been battling for months and even years to get rid of, call the professionals at SERVPRO of Texarkana to get rid of them. They’ll be able to determine the best actions to take including whether an ozone generator is needed.

The experts at SERVPRO of Texarkana have helped remediate the odors from fires, flooding, mold damage and other sources for years. They have all the tools and experience to handle any disaster and any smell. Call SERVPRO of Texarkana today 903-832-4400. 

Signs your roof is leaking

8/7/2020 (Permalink)

We are professionals for maintence cleaning Our technicians are professionally trained for water restoration. If you have a leaking roof, give us a call.

Your Residential Roof May Leaking, Look For The Six Signs

Six Signs That Your Roof Is Leaking

As many plumbing experts know, leaking roofs can cause a plethora of unwanted problems such as water damage in your home. If these problems pop up, they can adversely affect your emotional and economic equilibrium. For this reason, it's good to be able to detect signs of a leaky roof early. In so doing, you can attain the professional assistance necessary to correct the problem and prevent structural damage to your property. With that idea in mind, consider whether you're experiencing any of the following six signs of a leaky roof:

 1. A Loss of Granules

 The granules of your roof's shingles can grow loose as a result of aging and ongoing exposure due to water damage. When your shingles start to lose their granules, the roof is subjected to faster deterioration. 

 2. Buckling Shingles

 The shingles of your roof can start to buckle as a result of hot air coming from your attic. This hot air is an indication of poor ventilation and can lead to a build-up of moisture.

 3. Mold And Mildew Growth

 If you notice mold growing inside your home or on the roof, the growth could have been caused by a leaky roof. This is the case because a leaky roof will create the excess water and moist environment that mold likes to thrive in.

 4. Roof Rot 

 Another sign of a leaky roof is roof rot. Roof rot is a term that refers to the process of your roof deteriorating rapidly. When this rapid deterioration transpires, your property can become increasingly susceptible to water damage because of potential leaks.

 5. Damaged Skylights

 Damaged skylights can cause your rainwater to leak into the home and cause water damage. 

 6. Damaged Flashing

 When your flashing is improperly sealed or damaged against your roof, it can make it much simpler for excess water to start seeping into your home.

 If you find that your property has been subjected to a leaky roof, you need to address and resolve the issue immediately. The best course of action is to contact a team of trained, IICRC-certified water damage remediation specialists. The team to trust is SERVPRO. All of our technicians will offer you the goal-oriented, detail-centered care necessary to restore your property with lightning speed

Locally Owned Company with National Resources

As a locally owned and operated business, SERVPRO of Texarkana is strategically located to respond quickly to your flood and water emergency event. Call us today! (903) 832-4400  

From Carpets to Catastrophes, SERVPRO fits your Commercial needs

8/5/2020 (Permalink)

When you need it done right and done fast, call SERVPRO for all your commercial cleaning needs.

Did you know when you hire SERVPRO professionals for maintenance cleaning, you get around-the-clock restoration services built with you in mind? Quality cleaning and quick response – that’s the SERVPRO way.

Can’t figure out how to get the job done? Call SERVPRO of Texarkana at 909-832-4400 for all your emergency restoration needs. Because when you experience a fire, water or mold damage in your facility, you need fast response and the expertise to get the job done right, ensuring your business can get back into operation as quickly as possible.

Through it all, you expect the most reliable information and the very best service at a fair price. We are committed to providing fire and water cleanup and restoration services to reduce business interruptions and recovery costs.

Selling your home? Let us help!

8/3/2020 (Permalink)

Being able to present your home in a way that attracts buyers and results in increased market value SERVPRO of Texarkana (903) 832-4400.

Selling your home? We can help you get your interior up to par before you place it on market! You’ll be able to present your home in a way that attracts buyers and results in increased market value.

Here are some of the ways our team can clean your home:

Duct and HVAC System Cleaning
Air ducts can circulate odors and contaminants like mold and irritating dust throughout a home. We use a Portable Ventilation and Air Duct Cleaning System to examine duct work and make a clean sweep, removing years of dust and grime.

  • Allergens and pet dander are reduced
  • Offensive odors are eliminated
  • Operating conditions and efficiency are improved

General Cleaning

  • Carpets, Upholstery, Drapes, and Blinds
  • Ceilings, walls, and hard floors
  • Deodorization

Carpets and Upholstery Cleaning

  • Bonnet Cleaning: A less aggressive method for short piled carpets.
  • Hot Water Extraction: A deeper cleaning method for all carpet types.
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry.
  • Dry Cleaning: When color-fastness is an issue.

Restoring your Commercial Property?

7/30/2020 (Permalink)

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Texarkana 

SERVPRO of Texarkana specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

How to tell if something is dry...

7/22/2020 (Permalink)

You cannot use your hands to adequately determine if something is dry because skin has a moisture content of 25 percent. Dry wood for example, has a moisture content of about 10 percent. If you feel wood that has moisture content of 20 percent, your skin tells your brain the wood is dry because it is drier than your skin. In actuality it is twice as wet as it should be. Just because it feels dry to you it might be saturated with water and not drying it properly could cause even more damage.

The Franchise Professionals here at SERVPRO of Texarkana is equipped with the right equipment to help ensure a structure and contents are quickly and thoroughly dried after water damage.

When Water Damage Happens, Call SERVPRO for Service

7/16/2020 (Permalink)

If you are grappling with the aftermath of residential water damage, you want the problems resolved as quickly as possible. Keep handy the name and number of a local cleanup and restoration company like SERVPRO. Our job is to provide state-of-the-art service to our customers that are in need of expert water damage restoration. And we do so with rates that won't break your budget. 
What You Can Expect From a Water Damage Restoration Service 

When you contact us to assess the character of your problem, we will respond by sending a team of friendly, knowledgeable service technicians and leaders to your home. We will make a full inspection and assessment of your property, making sure to note where all of the damage and future potential trouble spots lie. We find the source of the water intrusion, if not visible, for repair. We must identify the water to determine if it is contaminated (such as Black Water from a sewage backup or groundwater intrusion), to use a correct and safe extraction method. Once we have completed this initial diagnosis, we provide you with a full estimate of the cost involved.  We will even help you with the insurance claims process.

How We Deal With Water Damage 
Once water damage has taken its toll, engage the path to a solution as soon as possible. This means hiring a professional cleanup and restoration service to drain all of the unwanted water out of the building. We have truck-mounted pumps and portable extractors to quickly dispatch water. Our Applied Structural Drying Technicians (ASD) can dry out your home with the additional aid of air movers and dehumidifiers, both desiccant and refrigerant. Our trained WRT-Water Damage Restoration Technicians, adhere to the cleaning standards of the IICRC. We ensure, by testing with moisture meters, infrared cameras, and hygrometers, that the affected areas are dry. 

Contact Your Local Residential Water Damage Service

SERVPRO of Texarkana is here to be your one-stop water damage cleanup and restoration authority. For all fire, mold, and water issue, we are fully equipped and qualified to address and solve them quickly. We are locally owned and operated and can be contacted at any time of the day or night. (903) 832-4400

Water Damage Restoration Service

7/14/2020 (Permalink)

If you are looking for professionals who have the knowledge and expertise to restore your home and property after it has suffered water damage, then you call SERVPRO of Texarkana.

The water damage restoration professionals of SERVPRO of Texarkana service businesses and homes that have suffered water damage.

If you’ve had a pipe burst or a leaky roof or a toilet or tub that has overflowed, call SERVPRO of Texarkana to clean up the mess and restore your home as if nothing ever happened.

We are here to make any devastating situation a little more bearable. We will do all the heavy lifting, so you just sit back and let us handle this hard time for you and your family. We are here to make your life easier. 

Selling your home? Let us help!

7/6/2020 (Permalink)

Being able to present your home in a way that attracts buyers and results in increased market value SERVPRO of Texarkana (903) 832-4400

Selling your home? We can help you get your interior up to par before you place it on market! You’ll be able to present your home in a way that attracts buyers and results in increased market value.

Here are some of the ways our team can clean your home:

Duct and HVAC System Cleaning
Air ducts can circulate odors and contaminants like mold and irritating dust throughout a home. We use a Portable Ventilation and Air Duct Cleaning System to examine duct work and make a clean sweep, removing years of dust and grime.

  • Allergens and pet dander are reduced
  • Offensive odors are eliminated
  • Operating conditions and efficiency are improved

General Cleaning

  • Carpets, Upholstery, Drapes, and Blinds
  • Ceilings, walls, and hard floors
  • Deodorization

Carpets and Upholstery Cleaning

  • Bonnet Cleaning: A less aggressive method for short piled carpets.
  • Hot Water Extraction: A deeper cleaning method for all carpet types.
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry.
  • Dry Cleaning: When color-fastness is an issue.

Cleaning Kitchen Cabinets after Fire Damage

6/30/2020 (Permalink)

A Fire In Your  Home Can Lead To a Variety Of Problems You Will Face

If your home suffers a kitchen fire, you are not alone. Research confirms that approximately 44 percent of home fires begin in the kitchen. An accidental bump of a pan or drips of grease or oil over the side can raise a ball of fire. Cotton towels or potholders too near a gas flame or touching an electric burner can be the ignition. Food neglected or forgotten, desirable browning turning to blackening in a saute pan or oven, are other risks that can transform your cheerful kitchen into a sooty, smelly mess. 

A Special Type of Residue

The soot created is particularly challenging for restorers. The visible surfaces of your wooden kitchen cabinets can be covered entirely in the protein-based soot, which is dehydrated residues of meats, oils and grease, and other foods. Although the coating appears nearly transparent, it is a significant issue, challenging to remove because it clings tenaciously, almost becoming one with the cabinets. The smell is pungent and distasteful, persistently present until removal of all the residue.

Wooden Cabinet Cleaning Steps

SERVPRO follows the restoration industry’s best practices when resolving fire damage to kitchen cabinets. Our crew trains to the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) specifications, an international standards-setting organization. Our technicians might use all or some of the following strategies.

Soot Removal Techniques -- Prepping for Cleaning

  • Remove loose debris with a vacuum, holding the tool slightly above surfaces to prevent forcing particles into the wood.
  • Use a dry chemical sponge to remove embedded soot, taking care not to grind residues into wood fibers.
  • Wipe all wood surfaces with a clean towel or cloth dampened with a proprietary cleaning or prepping solution selected after pretesting.
  • Consider the use of 0000-grade steel wool to dislodge the varnish-like protein-based residue, always working in the direction of the wood grain.

Cleaning Techniques

  • Use fine-grit sandpaper to reduce charring and remove burn and soot stains.
  • Wipe with a tack cloth after sanding.
  • Apply SERVPRO’s cream wood restoration polish and permit a brief dwell time to loosen soiling.
  • Work the polish into the cabinets, following the wood grain. We monitor and undesired damage to the surface as we work, adding additional cream to cushion if needed.
  • Remove excess cream polish with a clean, soft towel. Buff to return to the pre-existing finish.

Trust SERVPRO of Texarkana to assess and plan appropriately when a kitchen fire damages wooden cabinets. As soon as the scene is cleared for cleaning, call us at (903) 832-4400 for an evaluation and implementation of a proven recovery agenda.

Covid-19 Cleaning Service

6/29/2020 (Permalink)

SERVPRO of Texarkana is all about cleaning, and the coronavirus has them doing it at an even deeper level.

The company's primary mission is cleaning and disinfecting real estate, home, business and other places, like churches, said owner Melissa Burkett.

"We are about biological sanitation and decontamination," she said. "When COVID came up, that turned into a natural extension of what we do anyway. We follow CDC (Centers for Disease Control) guidelines and generally have three levels of cleaning. Our precautionary cleanings take about 30 minutes, and are idea for, say, a business, church or the like reopening again to the public. This is a good preemptive measure."

SERVPRO offers deeper cleanings, too, that can vary in time taken to apply, depending mainly on the size of the property being decontaminated.

"Our approach involves a decontaminating fog, combined with hand decontamination of all hard and frequently touched surfaces," she said.

Most often, SERVPRO is called to do precautionary treatments.

"We can deal with a wide variety of contaminants, not just COVID," she said. "As an example, Randy Sams (Outreach Shelter) is a regular client. We go through on a regular basis and make sure flu is not a problem there, but this also works against a variety of other biological nastiness."

She says her company provides the service free to them as a community service.

Burkett opened her business because after accompanying her husband, a retired Navy veteran, to Texarkana she decided she wanted to try something different.

She previously had a title holding business and dabbled in restoring real estate.

"But when we got here just after the '08 market downturn, considering it was real estate-based, coming into a new market under those conditions, trying to get a new business in those fields under those conditions just did not work," she said. "So while investigating other possibilities, I helped a friend in another town get a SERVPRO business going. When they managed to both pay me back and get out of debt in five years, I decided I had found my business."

(SERVPRO is located at 830 Redwater Road in Wake Village. Visit them on Facebook or online at SERVPROtexarkana.com. Phone: 903-832-4400.)

Fallen Tree

6/2/2020 (Permalink)

 tarp on a roof Let the professionals help you. 903-832-4400.

If it's fire damage, water damage, mold remediation etc. SERVPRO of Texarkana has you covered. We specialize in many different things. After this storm that hit, a huge tree fell and a branch went through this house. SERVPRO of Texarkana was quick to respond. The tree was removed and the house was tarped up before any water damage could happen. 

The Difference Between Mitigation and Restoration

8/30/2019 (Permalink)

Water mitigation in Texarkana, AR.

During a storm, your building may suffer some damage. When this happens, it can be good to know the difference between mitigation and restoration before hiring a flood cleanup company.

Understanding what mitigation and restoration are and how the processes pertain to the cleanup and repair of your building is important. Here are some differences between the two:

  1. Mitigation comes first: If your building has been harmed during a storm, one of the first things you should do is make sure it will not sustain any further damage. During mitigation, a flood cleanup company can provide services, such as removing water and boarding up windows, to keep water from spreading and increasing the problems with your building.
  2. Mitigation is usually finished quickly: With mitigation, the company does not usually make any repairs to your building. The job here is simply to prevent any further harm. Because of this, the mitigation process is done as quickly as possible so that restoration can begin, as the restoration company can only start repairing your building after mitigation has finished.
  3. Restoration can be lengthy: Repairs are done during the restoration process, so it can often take much longer than mitigation. Depending on the extent of damage during the storm, the restoration process can take months to complete.

Mitigation vs. Restoration: Which Do You Need?

If your building has suffered damage during a storm, you may be wondering which of these services you need. The answer is that you will likely need both. Having mitigation done before you begin repairs can save a lot of work and trouble in the long run. If you begin repairs without mitigation first, you may end up needing to do more fixes than you would have otherwise. 

Mitigation and restoration are services that go well together since they each offer something that the other does not. When you are searching for a flood cleanup company you should call SERVPRO of Texarkana, we offer both mitigation and restoration services. When you call us, you can feel confident that your property will be properly dried and restored.

Available 24/7  365 days

903-832-4400

How a Quick Response Can Benefit a Restoration

7/24/2019 (Permalink)

Drying an extensive water loss in a local home

When water damage strikes a residential or commercial property in the Texarkana, TX area, a lot of damage can occur over a 24 hour time period. A water damage restoration service company needs to have the ability to move quickly in order to prevent the worst. A quick response time can benefit a restoration in a number of ways.

Water Damage Grows Worse Over Time

Water damage has the ability to grow worse the longer it's left to sit. Some of the problems that could arise include the following:

  • Staining from bleeding carpet, furniture
  • Tarnishing in metal objects
  • Warping in books and other paper goods
  • Swollen drywall
  • Warping in wood floors, sub-floors, and door-frames
  • Potential mold problems
  • Peeling paint

Quick Cleanup Can Prevent Further Problems

The quicker you can begin the drying and cleanup process, the fewer problems you may have. Fortunately, SERVPRO of Texarkana offers a 24 hour fast response time that can get a professional to your property to begin the assessment and plan for repairs before the damage becomes too great. In many cases that use of a dehumidifier may be incorporated to dry the property, and sanitation measures may be taken to prevent mold.

SERVPRO Can Get There Quickly

So much can happen over the course of a 24 hour time frame because the longer water sits, the more damage it can cause. Fortunately, cleaning it up quickly can help prevent many types of long-term problems.

Because the response line is open 24/7 and 365 days, you can reach a SERVPRO of Texarkana representative at any time. This allows us to mobilize quickly and help make it "Like it never even happened."

(903)832-4400

IICRC Certification: What It Is and Why It Matters for Your Restoration

6/30/2019 (Permalink)

Continuing Education Class

IICRC Certification

The Institute of Inspection Cleaning and Restoration Certification is a nonprofit organization that has been setting the bar for restoration industry standards for years. The IICRC is a globally recognized certification and one that proves that your restoration contractor is capable of doing the job.

1. Proven Knowledge

In order to obtain a restoration and mitigation certificate, technicians must prove knowledge of standard practices and procedures. They cannot receive certification without first attending and completing approved coursework through an approved school and instructor. 

2. Required Training

The IICRC also requires training in the latest restoration technologies and techniques through a certified firm. The field of mitigation and restoration is a highly specialized field, and you should make sure that everyone involved in your project is a trained and specialized technician working under a certified firm. Ensuring that everyone is qualified means that you can rest assured that your residence is in good hands under the supervision of a team that has met some of the highest standards in the industry.

3. Continuous Renewals

Becoming a certified disaster restoration specialist in the Ark-La-Tex area is not a one and done kind of process. Both firms and agents must maintain their certifications through continuing education and practice. Every certificate has an expiration, and just because someone was once certified and capable does not mean that they still are. Standards of care change frequently as advances in technology and techniques evolve, and it is essential that you hire a firm that is capable of performing at the standards of today, not yesterday.

The IICRC takes great pride in their certified technicians and firms, and you should too. These individuals and companies have proven their knowledge and ability, and because of that, they have earned the respect of an industry standard setter. Therefore, the next time you are faced with a disaster and the impending work of a restoration, seek out only those professionals and companies that proudly proclaim their certifications.

Choose SERVPRO of Texarkana to Speed Up Your Restoration Process

6/25/2019 (Permalink)

Ready to Help 24/7

For a business owner, a fire or water damage can be disastrous. It not only results in property and inventory loss, but oftentimes it also means a temporary loss of business. When you're depending on that business for your own livelihood and/or that of your employees, you don't have months to spare enduring a long drawn out restoration process. 

In the aftermath of a disaster, quick response time can help minimize property damage as well as inventory or content loss. Here are some tips to help you be prepared for a disaster and expedite the restoration process. 

1) Download the SERVPRO READY Plan App.

The SERVPRO Ready Plan mobile application provides home and business owners with a quick and convenient way to call in SERVPRO professionals when disaster strikes. The Ready Plan app is a free emergency preparedness tool offered by SERVPRO and it can be downloaded on any Smartphone. 

For more information on the SERVPRO READY Plan mobile app and how it can help you be more prepared, contact the Restoration Professionals of SERVPRO of Texarkana at 903-832-4400. Don't wait for a disaster to happen to download this app, do it today!

2) Call SERVPRO of Texarkana (903)832-4400

Our highly trained professionals have the knowledge, equipment, products and the latest technology to get your property restored and have you back in business in the shortest time possible. They will be on scene within hours to assess and begin working to get your business back to normal. The sooner a SERVPRO professional is on the scene, the sooner your restoration process can begin. 

3) Call your insurance agent and start documenting damage and inventory.

Without risking your safety, try and take photos and document any areas or items that may have been affected in the disaster. This will help both the SERVPRO professionals - so they know what to target - and your insurance agent - so they can start preparing the claim. 

With help from SERVPRO of Texarkana your business can be back up and running quickly. If you experience water or fire damage, mold, or any other kind of disaster call us anytime on our 24-hour emergency phone line 903-832-4400

Floating Carpets and Other Magic SERVPRO of Texarkana Uses to Dry Water Damaged Carpets

6/24/2019 (Permalink)

Water can ruin carpeting and requires fast extraction and drying.

Whenever water loss incidents occur within your home, many areas and items become immediately at risk. Carpeting is a magnet for dust, debris, and dirt already, and when exposed to pooling water, can also quickly become saturated to the subflooring material. Even with conventional drying methods, homeowners often cannot keep up with the exposure and saturation becomes too deep to dry out without professional assistance. Our team can help.

For water removal needs in your home, time is of the essence to get the process started as quickly as possible. The longer that exposure occurs, the more damage that can result. Our SERVPRO team can respond quickly to an emergency like this with extraction equipment and drying tools that can preserve and protect affected materials that did not become too badly saturated or distorted by the water.

Floating carpets is one way that our SERVPRO team can use to recover damp carpeting in your home. We pull up the edges of the carpets from the walls and allow our air movers to blow underneath it. This machine forces heated air into both the subflooring and the carpets when positioned between them, which can help to dry out exposed areas quickly.

While there might be many areas of your home that get affected by a water loss incident, you should rely on the team that can help you restore your property entirely. Give the SERVPRO of Texarkana rapid response team a call anytime 24/7 at (903)832-4400.

Keeping Your HVAC System Healthy

5/31/2019 (Permalink)

A blocked HVAC drain pipe can go un-noticed for an extended period of time resulting in significant and expensive water damage to your home

With the weather turning hot, many of you will be turning on your air-conditioners. Before you do, you should check your HVAC drain line to be sure it is clear of debris and will drain properly – otherwise you may find yourself in need of SERVPRO of Texarkana’s Water Damage Restoration Services.

Here are even more do-it-yourself tips you need to know to keep your HVAC system healthy:

  • Check and replace your air filters often.

The most important thing you can do at home is inspect your air filter. Dirty air filters make your HVAC system less efficient and cause undue strain on its working parts.

Set a reminder each month to check your air filter and replace it if it is dirty or clogged. While the general rule is to change your filter every 30 to 90 days, it may need to be replaced more often if you have pets or open your windows often.

Another thing to consider is purchasing a new high-efficiency pleated air filter. The folds in these filters trap more small particles than traditional filters, keeping your system clean and your family healthy.

  • Keep your AC and heating systems free of debris.

If you have an outdoor unit, it is important to keep the system free of debris. Check your unit every week or so for leaves, pollen, dirt, sticks or other debris. Clear the debris from the top and sides of the system using gloves and, if necessary, a hose. This allows for maximum airflow to the fan and increases your unit’s efficiency and lifespan.

In order to ensure the cleanest system possible, try to remove anything that blocks air flow to the system, leaving about two feet of space around the unit.

  • Clean your registers

Try to keep your registers and ducts clean of dust and debris. Be sure to wipe down your registers as often as possible to keep dust and debris out of your system.

  • Give your humidifier a vacation.

In order to give your system a rest in the summer, turn off your furnace humidifier’s water supply. When the cooler months approach, replace the water panel (also know as humidifier pad), set the relative humidity between 35 and 45 percent, and turn the water supply to the furnace humidifier back on.

  • Listen for unusual noises.

One more passive things you can do is to keep an ear open for odd noises when your system is running. Often times, noises in your system are created by register blockages, debris in the vents, or loose bolts on the furnace or registers.

Keep in mind that your HVAC system is exactly that — a system. As it works, it will make noise. Hearing the motor running or humming, as wells as the fans blowing or air moving through the vents, is totally normal. However, unnatural sounds like rattling, hissing or clanking, or the sounds becoming loud enough to be disruptive, can be signs of problems; and you should consider calling a professional HVAC technician to take a look before the system goes out.

  • Use fans to give your system a break.

Another passive way to keep your system healthy is to use fans when possible to give your system a break.

On hot summer days, use ceiling fans and portable fans to circulate air through the house and help your HVAC system bring the temperature in your home down quicker.

On cooler days, instead of programming your thermostat, open your windows and turn on your fans to circulate the cool air into the house and keep temperatures comfortable.

Giving your system a break when you can will lengthen the life of equipment and save you money on your energy bills.

SERVPRO of Texarkana available 24/7

(903)832-4400

Follow Us on FaceBook

5/1/2019 (Permalink)

Have you visited our Facebook page? If not, you should drop a follow at our page!

SERVPRO of Texarkana's Facebook is a great and easy way to keep up to date with all of our events, reviews of our service from real customers, and is a great way to reach out to us.

If you're still deciding on whether or not we're the best choice for your situation, put your mind at ease by checking out our reviews. All of the reviews on our FaceBook page are by actual customers just like you!

We are also heavily involved with our community so by liking and following our page you can see which events we will attend! We have give-a-ways, games and prizes quite frequently and it's always a great time. 

Feel free to get in touch with us on FaceBook by messaging us and by leaving a comment or review!

April Showers Bring May Flowers

4/22/2019 (Permalink)

April showers help to bring us the most vibrant May flowers and we are so happy with this change of season.

However, when April showers are more like torrential, relentless downpours we could face water damage causing costly repairs. Flooding generally occurs in the springtime as the result of heavy rains that cannot be adequately absorbed by the still thawing earth. Particularly formidable are the flash floods resulting from thunderstorms, swiftly melting snow and ice jams in creeks. Consider if more than one of these circumstances happens at the same time, you have the potential for a catastrophe with flooding waters and raging mudslides.

Homeowners you can take some simple precautions to secure your property and keep your possessions safe.

ElevateKeep your furnace, water heater, electrical panels above predicted water levels to protect yourself from costly home replacements.

Install check valvesThese valves close to prevent the backward flow of liquid and prevent water from backing up into the drains in your home.

Build barriers: Use sandbags to create flood walls to prevent or reduce flow of water into your home.

Waterproof the basementUse a waterproofing compound to seal the walls of your basement.

Clean: Clean gutters, drains and downspouts for proper water flow.

Purchase flood insurance: Most standard homeowners' and business insurance policies unfortunately do no cover flood damage. In the event of a flood, you would be responsible for covering the full cost of repairs and replacing items damaged.

SERVPRO of Texarkana provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

903-832-4400

National Window Safety Week

4/3/2019 (Permalink)

The first full week in April is National Window Safety Week

Each year, the Window Safety Task Force of the National Safety Council takes the first full week in April to educate on the importance of practicing window safety year-round. National Window Safety Week is designed to increase awareness on helping to prevent window falls and the proper use of windows for emergency escape purposes.

Every year, about eight children under the age of five die from falling out a window. And over 3,300 are injured seriously enough to need to visit the hospital.

HOW TO OBSERVE

  • When young children are around, keep windows closed and locked.
  • When opening a window for ventilation, use those located out of a child’s reach. For example, the upper sash of a double-hung window.
  • Avoid placing furniture near windows to prevent young children from climbing.
  • Don’t allow children to jump on beds or other furniture to help reduce potential falls.
  • Don’t rely on insect screens to prevent a window fall. Insect screens are designed to keep bugs out, not to keep children in the home.
  • Supervise children to keep child’s play away from windows, balconies or patio doors.
  • Keep play in the center of a room, if possible, Install code-compliant devices designed to limit how far a window will open or window guards (with quick-release mechanisms in case of fire) to help prevent a fall.
  • Teach children how to safely use a window to escape during an emergency, such as a fire.

For more information you can read more on the National Safety Council website.

Texarkana, TX Spring Weather

3/27/2019 (Permalink)

Tornado damage to a home in Hope, AR

Quick Response plus High Standards

equals SERVPRO

Spring is here and we all know what that means here in North East Texas: Thunderstorms, high winds, hail, lightning strikes and possible tornadoes.

When these types of weather events happen, it means possible property destruction and loss for many residents in Texarkana and surrounding communities. This can be very devastating to you as the homeowner and your family. Following a severe storm which may include: high winds, damaging hail and lightning, these can cause major damage to your home both structurally and with the exterior. It is very important to have the damage inspected. SERVPRO is here to help you during this time.

By choosing SERVPRO of Texarkana you will receive local support with personal care for your situation. Here at SERVPRO we are ready for whatever happens.
 
We use state of the art equipment that will clean your home and help ease you and your family’s peace of mind. SERVPRO technicians are qualified and highly trained with Institute of Inspection Cleaning and Restoration Certification (IICRC) . We work side by side with your insurance company, insuring that communication about the handling of your home is done to your satisfaction and in a timely manner. We work hard to make it “Like It never even happened.” Your satisfaction is our goal.

*Call SERVPRO of Texarkana (903)832-4400 to schedule an inspection with our trained and qualified technicians.

SERVPRO of Texarkana is here to help area commercial and residential property owners with all of their emergency fire and water restoration needs

3/22/2019 (Permalink)

SERVPRO of Texarkana serving the Four States Area for more than 10 years

Our number one goal is returning damaged areas and items to preloss condition, doing all we can to make it “Like it never even happened.” Every SERVPRO of Texarkana Professional is dedicated to restoring both the property and the lives of the customers being helped. Like it was never dirty, like it never overflowed, like it never caught fire, like it never spilled, like it never smoldered–whatever the case, with SERVPRO our goal is to make it “Like it never even happened.”

What is the SERVPRO difference?

More locations means faster response. A SERVPRO Franchise Professional can usually be on-site within four hours to help protect the structure, business and personal property.

We have earned the trust of the insurance industry by serving thousands of their policy holders and clients with respect and integrity. The more we restore the less that needs to be replaced. This helps our clients save millions of dollars each year. That helps lower your insurance rates too!

In our business, you need us fast! The sooner we arrive, the better the chance we can reduce damage and save money. Franchise Professionals are available 24 hours a day, seven days a week, 365 days a year.

A trained, uniformed and equipped SERVPRO of Texarkana Professional will walk you through the job process and then work quickly to restore your property to preloss condition whenever possible.

You Can Trust SERVPRO of Texarkana!

SERVPRO Franchise Professionals Put Property Owners Back in Control.  Call us at (903) 832-4400 today for all of your water damage restoration, fire damage restoration, bio-hazard restoration needs.

When Storms or Floods Hit Texarkana, SERVPRO is Ready!

3/20/2019 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flooding damage in the Texarkana area.

SERVPRO of Texarkana specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit the Four States Area, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (903)2-4400

Most water damage occurs from the water you don't see. SERVPRO of Texarkana is ready to help!

3/18/2019 (Permalink)

Utilizing advanced technology SERVPRO of Texarkana can perform the water remediation needed to alleviate damage to your home.

Oftentimes homeowners will try to remove water themselves, but with any leak it's the water you don't see that causes the most damage. Your home should be your place of rest.  But when water begins leaking- even small leaks in areas you can't see- your home could quickly become a source of stress.  The possibility of harmful mold, rot and unseen damage may affect the value of your home and the health of your loved ones. There are several areas of the home that can be affected by a small water leak that you cannot see. These areas include the sheathing, wall studs, drywall, insulation, interior area, carpet, baseboard, carpet padding, bottom wall plate, sub-floor, floor joist, sill plate, and even foundation. 

SERVPRO of Texarkana professionals understand how disruptive water damages can be for your entire family and will help ensure the water is identified, regardless of where it hides. That's why we offer 24-hour emergency responses by trained, uniformed restoration professionals.  With top-of-the-line equipment and time-tested cleanup and restoration techniques. SERVPRO of Texarkana professionals have the expertise to help make your house feel like home again.

After all, when it comes to your home and your family, even small disasters can feel like huge problems. So if water damage occurs in your home, just call SERVPRO of Texarkana 903-832-4400. We are ready to help. 

The Science of Drying

3/14/2019 (Permalink)

Wood Floor Drying Mat

Did you know there is actually a science behind the process of drying? Having the knowledge of psychrometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, your local SERVPRO of Texarkana Professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. If your business suffers a water damage, our technicians will: 
• Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.
• Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
• Speed up Mother Nature by using professional drying equipment.

What exactly does it mean to help “speed up Mother Nature”? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture 
will naturally move to drier air at the surface of the material–but only if the air is, indeed, drier.  The only problem is, nature takes too long and secondary damages may occur while the building is drying out.

At SERVPRO of Texarkana, we have the tools and equipment to help Mother Nature along, including equipment to help dry hardwood floors (seen in the photo), tough-to-reach spaces inside walls, and much more. We also use state-of-the-art monitoring equipment, and a proven scientific process to help speed the drying of your home or business.

The bottom line? Your local SERVPRO of Texarkana technicians have the training and equipment  to help make water damage “Like it never even happened."

Taking Control of the Flames

2/28/2019 (Permalink)

Kitchen fire causes damage in this El Dorado, AR home

A backdraft of emotions often sweeps over homeowners after a fire ravages a home. Fear, uncertainty, stress and doubt about the future of their property can overwhelm a homeowner long after the flames have been extinguished and the smoke has cleared.

So after the first wave of heroes have rescued the property, let your friendly neighbors from SERVPRO of Texarkana help you restore it. With our highly trained professional technicians and cutting-edge technology, along with our open communication, we strive to restore not only the home, but the customer's peace of mind.

So, before you risk doing further damage by attempting to clean up the property yourself, call your friends at SERVPRO of Texarkana. Available 24/7- (903)832-4400 

We Offer a Wide Variety of Services

2/26/2019 (Permalink)

Storm team helping out after tornadoes in Moore OK

SERVPRO of Texarkana encompasses an area that includes the cities of Texarkana, New Boston, Redwater, Hooks, Wake Village, DeKalb Maud and the surrounding communities. We offer many different services to handle any problems that might arise on your property!

  • Water Damage: Water damage is a common problem in homes and businesses, so we know exactly how to deal with it. From burst pipes to rain water and flooding, our team has seen it all! A fast response is critical to preventing further damage, so we pride ourselves on our ability to respond rapidly to water disasters. We use specialized equipment to extract the water and dry out the property.
  • Fire Damage: Fires can be devastating, and they often leave homes and offices covered in a thick layer of soot. In addition to the soot and smoke, water damage is also common due to firefighting efforts. We know how stressful and traumatizing dealing with the aftermath of a fire is, so we are here to guide you through every step and give you peace of mind. We can remove soot from surfaces and get rid of the lingering smell of smoke. We can also use our Esporta machine to restore textiles and fabric such as your favorite shirts or your child’s favorite stuffed animal so that you can get your life back to normal as quickly as possible.
  • Mold Remediation: Mold growth inside a home or office can be hazardous to those living or working inside of the building if it is left untreated.  Our technicians have been specially trained to get rid of mold and keep it from returning; we even have formulas that have been specifically created to treat the problem.
  • Biohazard Cleanup: Substances such as blood, bile, urine, and other similar fluids can be extremely dangerous to clean up on your own, especially if you are not wearing the proper protective equipment. The technicians at SERVPRO of Texarkana have the proper protective equipment and training to handle anything from crime scenes to kitchen accidents. Biohazard materials also need to be disposed of according to EPA and OSHA standards, or there is a risk f exposing others to harmful substances. Stay on the safe side and let us handle the mess for you.

Catastrophic Events: Hurricanes, tornadoes, winter storms, wildfires, and other large disasters cause millions of dollars in damage, and they are often too much for the SERVPROs in the local area to handle. SERVPRO of Texarkana is a certified Large Loss Team, so we are part of a group that is able to travel to affected areas and assist communities in recovering and rebuilding after a large event. We are "Here to help no matter where your disaster occurs."

Severe Storm Threat

2/19/2019 (Permalink)

Weekend Storm Forecast

With severe storms in the forecast for this weekend, here are some things you should know to be better prepared. 

All thunderstorms are dangerous and produce lightning. On average lightning kills 51 people and injures hundreds more in the US each year. Dangers associated with thunderstorms include strong winds, flash flooding, hail, and even tornadoes.


To prepare for a thunderstorm:

  • Secure outdoor items.
  • Postpone or cancel outdoor activities.
  • Go inside - if you can't reach a building, get in a hard-top vehicle.
  • Secure doors and windows. Close blinds, curtains, or shutters.
  • Unplug electronics.

When a thunderstorm occurs:

  • Remember this phrase: "When Thunder Roars, Go Indoors". Go inside during thunderstorms.
  • Listen to a battery-operated radio such as a NOAA Weather Radio for updates and information.
  • Unplug electronics and appliances to prevent damage from lightning-caused power surges.
  • Water conducts electricity. Water-based activities and chores should be avoided during a thunderstorm.
  • Windows, porches, and doorways can be dangerous in storms - stay inside.
  • If you can't get inside, try to avoid natural lightning rods - like a large tree in an open field, and try not to be the tallest thing on a hill, open field, or beach.
  • Try not to touch metal - including your car - metal conducts electricity.
  • Stay in your car if you're driving. Pull over and turn on your hazard lights until heavy rain ends.

 After the storm passes:

  • Never drive through a flooded roadway. Turn around, don't drown!
  • Stay away from storm-damaged areas.
  • Listen to a NOAA Weather Radio or local radio and television stations for updated information or instructions.
  • Help people who may require special assistance, such as infants, children and the elderly or those with access or functional needs.
  • Stay away from downed power lines and report them immediately.
  • Keep a close eye on your pets to keep them safe.

The professionals at SERVPRO of Texarkana are highly trained and certified. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge they need to help with any water or fire loss.

SERVPRO of Texarkana 903-832-4400

We are here to help 24/7!

Avoid Scams After a Storm

2/18/2019 (Permalink)

Storm Damage

When your dealing with a natural disaster such as a storm, tornado, or hurricane, you can be sure that scammers will be around the corner. If the community has been affected the con-artist come to call. Most of us trust people willing to step in for the cause. We believe in our fellow man. Typically, they will offer to do work for a certain price, ask for a portion of the payment up front-in cash and then they use an excuse to leave and disappear forever. Here are some tips to avoid scams in a storm situation.

  • Go local.
  • Always get the proposal in writing
  • Never pay more than one-third of the cost up front.
  • Never let someone force you to make a quick decision.
  • Don't pay in cash.
  • Do not fall for the first offer that comes along
  • Ask around to family and friends for a trusted company.

Scammers have no shame in taking from those in distress. A disaster can cause a lot of stress and make you scramble for help as soon as possible. Take your time and avoid being scammed.

Why Choose SERVPRO For Your Cleaning Needs?

2/5/2019 (Permalink)

Duct Cleaning

Many people do not realize this, but SERVPRO also offers a wide variety of cleaning services. From pet stains to graffiti, SERVPRO of Texarkana can help you restore your home or business with expertise.

Some of the cleaning services offered are:

Air Ducts and HVAC Cleaning – One of our most popular cleaning services is a thorough cleaning of heating, ventilation and air conditioning unit. This can help greatly with indoor air quality, as well as energy efficiency.

 Odor Removal– For odors that come from both inside and outside the house, SERVPRO can help eliminate odors in your home or business. Some common sources of odors can be cigarette smoke, mold, skunk spray, and biohazard. 

Commercial Cleaning Services – When you need cleaning services that go beyond the scope of your regular janitorial staff, you can rely on us to make your workspace look its very best.

Vandalism and Graffiti Cleanup - Our technicians can act quickly to address vandalism and graffiti to your house or commercial building. We can remove spray paint, as well as clean driveways, sidewalks, metals, woods, plastic and masonry.

If you find yourself in need of one of these cleaning services, call SERVPRO of Texarkana at 903-832-4400.

Why SERVPRO For Your Commercial Property?

2/4/2019 (Permalink)

A frozen pipe burst in this large Texarkana church pre-school - SERVPRO of Texarkana helped to get the facility back in business in short order

Did you know that sprinkler pipes are required in most commercial properties? 

Most of the pipes in commercial properties tend to break and cause severe water damage due to freezing temperatures.

If pipes freeze and break the damage in commercial properties or buildings can be very extensive and costly.  Water damage will need to be mitigated by SERVPRO of Texarkana quickly and efficiently in order to get the property back up and running and decrease the loss in business time.

The water from a damaged pipe can travel from the top floors in a high rise all the way down to the lower level causing damage on every floor of the building and affecting the materials in between the floors.  If SERVPRO of Texarkana is contacted quickly we can mitigate the loss and make it "Like it never even happened."

Call SERVPRO of Texarkana today at 903-832-4400

Our Highly Trained Restoration Specialists Can Restore Your Texarkana Home

2/4/2019 (Permalink)

SERVPRO of Texarkana is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

 SERVPRO of Texarkana specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet the SERVPRO of Texarkana Team

Company Profile

Smoke and Soot Cleanup

2/4/2019 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Texarkana will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call SERVPRO of Texarkana Today 

903-832-4400

SERVPRO Can Help Fight the Flu

2/4/2019 (Permalink)

It's the time of year when we may experience localized influenza outbreaks at homes, businesses and schools. Luckily, SERVPRO® of Texarkana uses OSHA-approved cleaning agents to clean and remove odors and/or contaminants on your property.

Some commercial applications would be in food preparation areas, day cares and nurseries, hotels and restaurants, schools and fitness gyms and kennels and barns. 

  
If your home, business or school experiences an influenza outbreak this season, call SERVPRO® of Texarkana to safely disinfect the area and help fight the flu!  

903-832-4400

Washing Machine Maintenance

2/4/2019 (Permalink)

Washing machines are our best friends! They take all the hard work out of doing laundry and allow us to sit and relax while we watch Sunday football, however did you know that washing machines failures are one of the most common was your home can flood? It’s true! While there are many different ways water from a washing machine can cause damage, the main reason is the water supply hose.

To keep from experiencing unexpected water damage in your home, you should be sure to do routine inspections of your supply lines. If the line is loose, tighten it up a bit. Look for any worn tubing or cracks and any worn hoses should be replaced. A good rule of thumb is to replace your supply line every five years, even if you don’t see any visible sign of wear. Try and upgrade to a braided steel one, as they’ll last longer and can hold up to more.

If you’re going to be away from your home from any length of time, you should shut off the valve to make sure nothing can happen by accident while you’re away.

If you have had any water damaged caused by an appliance, give SERVPRO of Texarkana a call today! 903-832-4400

How To Tell If Your Floor Has Water Damage

2/4/2019 (Permalink)

No floor is safe from water damage. Water can seep down to the sub floor or even seep up from a slab leak. It’s pretty easy to tell whether or floor has had any water damage, and with these tips, you’ll be able to spot it fairly quickly. Each floor type has a different set of signs of water damage, so familiarize yourself with all of the signs to prevent unpleasant surprises.

Carpet shows discoloration and an odor from mold or mildew.

Tile which has discoloration could mean it has water damage. Another trick is to tap on the tiles with a coin. If you hear an empty or hollow sound it means the tiles are loose and that it could be water damage.

Hardwood flooring has four main signs that water damage has occurred. The first sign is buckling which means the floor planks have completely removed themselves from the floor under them. Next, are dark spots – which could just be a part of the wood’s natural pattern, but if it’s a fairly new spot it is most likely mold or mildew. Third, is bulging which is when the wood planks bubble upwards and create sort of a crown shape. Lastly, is cupping. With cupping, the planks will have dips in the center and raised edges.

Laminate flooring usually sports swelling around the edges. Warping also occurs when the planks aren’t flat and are cupping or bulging. Discoloration could mean mold or mildew.

Linoleum flooring that is showing discoloration could mean that there is water damage.

If you suspect your floor has had water damage, call SERVPRO of Texarkana at 3-832-4400.