Recent Posts

Common Causes for House Fires

5/25/2020 (Permalink)

Common Causes of House Fires

There are several causes for house fires. Listed below you will see some of those causes.

 Cooking Equipment

Pots and pans can overheat and cause a fire very easily if the person cooking gets distracted and leaves cooking unattended. Always stay in the room, or ask someone to watch your food, when cooking on hotplates.

 Heating

Keep portable heaters at least one meter away from anything that could easily catch fire such as furniture, curtains, laundry, clothes and even yourself. If you have a furnace, get it inspected once a year to make sure it is working to safety standards.

 Smoking in bedrooms

A cigarette that is not put out properly can cause a flame, as the butt may stay lit for a few hours. If it meets any flammable materials such as furniture, it can burst into flames.

 Electrical Equipment

An electrical appliance, such as a toaster can start a fire if it is faulty or has a frayed cord. A power point that is overloaded with double adapter plugs can cause a fire from overuse of electricity.

 Candles

Candles look and smell pretty but if left unattended they can cause a room to easily burst into flames. Keep candles away from any obviously flammable items such as books and tissue boxes. Always blow a candle out before leaving a room.

 Faulty Wiring

Homes with inadequate wiring can cause fires from electrical hazards. Some signs to see if you have bad wiring are:

1) Lights dim if you use another appliance.

2) For an appliance to work, you must disconnect.

3) Fuses blow or trip the circuit frequently.

Have a licensed electrician come and inspect your house or contact your landlord if you have any of the above occurrences.

 Lighting

Lamp shades and light fittings can build up heat if they are very close to light globes.

Here at SERVPRO of Texarkana, no matter the type of fire loss or residue left, our highly trained professionals understand the behavior of smoke and the cleanup processes to best utilize during fire restoration services. We are ready for whatever happens 24 hours a day, seven days a week. Call 903-832-4400.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/23/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Texarkana today at  903-832-4400 for your Certified: SERVPRO Cleaned consultation.

We Can Clean Up Your Hotel Rooms

5/21/2020 (Permalink)

If you run a hotel in the Texarkana area then you know how important it is to provide the cleanest rooms possible to your patrons. Your business runs on a solid first impression and customer approval.  When your guests enter into one of your rooms for the first time, it’s imperative that it looks clean and smells great.  This encourages people to come back time and time again plus promotes outstanding reviews.  Allowing SERVPRO of Texarkana to deodorize your rooms helps create the amazing first impression you want them to experience.

We Identify Odors

Hotels and many commercial buildings do not always have the ability to open windows and let in clean fresh air. This is one reason SERVPRO Texarkana has special deodorization techniques.  We have a highly trained staff that knows how to identify and eliminate stubborn odors. 

We Handle Odors

The techniques we use to handle odors are specifically designed to restore your rooms to a desirable state. Unwanted smells can be trapped in upholstery, carpets, draperies and even hard surfaces.  Using fragrance or air fresheners is not the answer to an odor problem.  There have been state of the art advances in proprietary cleaning that has changed the way deodorization works.

The professionals here at SERVPRO of Texarkana are ready to take your hotel to the next level of clean. We would be honored to work with you to even schedule routine cleanings to prevent offensive odors from becoming excessive in any room.

SERVPRO of Texarkana is here to help!

Our phones are answered 24 hours a day/ 7 days a week.

Give us a call! 903-832-4400

Call the Experts

5/19/2020 (Permalink)

Listing the percautions of biohazard substances Biological and chemical contaminants can pose serious health consequences

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Texarkana is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean, safe homes and offices. call our office 903-832-4400.

Quick Fire Facts

5/15/2020 (Permalink)

Understanding how fires start and what you can do to quickly put them out is important to keeping you and your family safe. Check out these quick facts and stats to get a better understanding of how to avoid having fire damage in your home.

  • About 50% of home fires are started by cooking accidents. Be sure you keep a fire extinguisher close at hand whenever you are working in the kitchen.
  • Just above 15% of residential fires are caused by electrical malfunctions or issues with the heating system in the home. This is why it is extremely important to have your appliances checked often and keep up with their maintenance year-round.
  • California, Texas, and Georgia lead the nation in fire deaths in 2016. Make sure you have a plan in place, so your family knows exactly what to do if a fire breaks out at home.

Being prepared plays a huge part of avoiding injury and death during a fire. Make a plan and be sure that everyone in the building is familiar with it so that if a fire breaks out, everyone knows exactly what to do.

If you have fire damage in your home, give us a call at 903-832-4400, and we will make it “Like it never even happened.”

Water Categories

5/13/2020 (Permalink)

When we deal with water extractions in your homes, you may hear things like “category three” water cleanup, but what do the different categories mean? There are three different categories and each category describes a level of contamination within the water.

Category 1 or “clear water” is water that comes from a clean source such as a disconnected line from an appliance, a water supply line that has broken, or a tub that has overflown. With exposure to other materials, Category 1 water can quickly deteriorate to a Category 2.  

Category 2 or “grey water” is water that has come from a source such as overflowed drains from washing machines, dishwashers, or shower and sink, or aquariums. Category 2 water has contaminants that can make you uncomfortable or sick. Much like Category 1, Category 2 water can quickly turn into Category 3.

Category 3 or “black water” is the worst classification of water loss that you can have.  Category 3 water is incredibly contaminated water, and contains pathogens, toxins, and other harmful things. This type of water can cause severe illness, or even death, when someone is exposed to it. This type of water’s source can include ground water, toilet over flow with feces, flooding from rivers or streams, and sewer backup.

If you have a water loss, don’t wait! Call SERVPRO of Texarkana we answer our phones 24/7! 3.832.4400.

What To Do When Storm Damage Occurs

5/11/2020 (Permalink)

We know what to do DURING a storm, but what do we do after the storm? Here are some helpful tips to get yourself back on track after a storm hits.

  1. You and your family’s safety is the number one goal. Watch out for safety hazards such as broken glass, and exposed nails. If dealing with flood waters be sure to wear protective clothing including boots, gloves, eye protection and masks as flood waters can carry sewage, bacteria, and other dangers. Stay away from downed powerlines. Be sure to use a flashlight instead of a candle when inspecting your home at night.
  2. When it’s safe to do so, document your damage. This will help when filing your insurance claim. Be sure to take photos and videos of your entire property – from multiple angles. Take photos of both the exterior and interior.
  3. If you have flooding, water extraction is the most important step to restoring your home. By choosing SERVPRO of Texarkana you can be sure that the water extraction will be handled quickly and professionally. Our professionals can evaluate your belongings to see if they can be cleaned and restored.

SERVPRO of Texarkana takes storm clean up seriously. We will make sure you are back on your feet in no time. Give us a call, 24/7 at 903.832.4400!

Thunderstorm Preparedness

5/7/2020 (Permalink)

Thunderstorm Preparedness

All thunderstorms are dangerous and produce lightning. On average lightning kills 51 people and injures hundreds more in the US each year. Dangers associated with thunderstorms include strong winds, flash flooding, hail, and even tornadoes.


To prepare for a thunderstorm:

  • Trim or remove tree limbs near your home. Remove any dead or rotting trees.
  • Secure outdoor items.
  • Postpone or cancel outdoor activities.
  • Go inside - if you can't reach a building, get in a hard-top vehicle.
  • Secure doors and windows. Close blinds, curtains, or shutters.
  • Unplug electronics.

When a thunderstorm occurs:

  • Remember this phrase: "When Thunder Roars, Go Indoors". Go inside during thunderstorms.
  • Listen to a battery-operated radio such as a NOAA Weather Radio for updates and information.
  • Unplug electronics and appliances to prevent damage from lightning-caused power surges.
  • Water conducts electricity. Water-based activities and chores should be avoided during a thunderstorm.
  • Windows, porches, and doorways can be dangerous in storms - stay inside.
  • If you can't get inside, try to avoid natural lightning rods - like a large tree in an open field, and try not to be the tallest thing on a hill, open field, or beach.
  • Try not to touch metal - including your car - metal conducts electricity.
  • Stay in your car if you're driving. Pull over and turn on your hazard lights until heavy rain ends.

 After the storm passes:

  • Never drive through a flooded roadway. Turn around, don't drown!
  • Stay away from storm-damaged areas.
  • Listen to a NOAA Weather Radio or local radio and television stations for updated information or instructions.
  • Help people who may require special assistance, such as infants, children and the elderly or those with access or functional needs.
  • Stay away from downed power lines and report them immediately.
  • Keep a close eye on your pets to keep them safe.

The professionals at SERVPRO of Texarkana are highly trained and certified. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge they need to help with any water or fire loss.

903-832-4400

We are here to help 24/7!

Preventing Mold in Your Bathroom

5/5/2020 (Permalink)

Mold Prevention in Bathroom

Mold in bathrooms is a common problem in almost every home. Excessive moisture and provides the perfect conditions for consistent mold growth. Constantly re-caulking, to keep a growth problem under control, can be time consuming and expensive. The best defense against mold is to prevent it from occurring in the first place. Here are a few tricks to help you stop mold growth in your bathroom:

  • Turn on the ventilation fan while you shower and leave it on for 15 minutes after. If you don’t have a fan open or a window use a dehumidifier. Check ventilation fan for dust and debris, clean as needed.
  • Leave shower curtain and/or door open to allow air flow dry out the shower/bathtub.
  • Use a squeegee after a bath or shower to remove some of the excess moisture.
  • Keeping items inside of the bath/shower can hide mold growth as well as collecting water to promote it. Childs bath toys are particularly notorious for growing mold, so be sure to dry them as much as possible and clean them regularly.
  • Fix leaky faucets and shower heads.
  • Use a shower curtain that can be put in the washing machine. There are also many mold-resistant liners available.
  • Check for any other signs of mold in the bathroom under the sink, behind the toilet, etc.

If you are experiencing mold in your bathroom, regardless of how often you clean, please call 903-832-4400 to schedule an appointment!

Helping to make it “Like it never even happened.”

What is air duct cleaning and why should we have it done?

5/4/2020 (Permalink)

Duct cleaning generally refers to the cleaning of various heating and cooling system components of forced air systems, including the supply and return air ducts and registers, grilles and diffusers, heat exchangers heating and cooling coils, condensate drain pans (drip pans), fan motor and fan housing, and the air handling unit housing.

If not properly installed, maintained and operated, these components may become contaminated with particles of dust, pollen or other debris. If moisture is present, the potential for microbiological growth (e.g., mold) is increased and spores from such growth may be released into the air of your commercial business. Some of these contaminants may cause allergic reactions or other symptoms in people if they are exposed to them.

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

For more information on air duct cleaning, call us at SERVPRO today, (903) 832-4400