If you have a fire or water emergency, please call us now at (903) 832-4400

To have the optimal experience while using this site, you will need to update your browser. You may want to try one of the following alternatives:

Fire & Water - Cleanup & Restoration

Archived Blog Posts

Clean Air in Commercial Buildings

10/25/2021 (Permalink)

What You Can Do to Improve the Indoor Air in Your Office:

  • Do not block air vents or grilles.

  • Comply with the office and building smoking policy.

  • Water and maintain office plants properly.

  • Dispose of garbage promptly and properly.

  • Store food properly.

  • Avoid bringing products into the building that could release harmful or bothersome odors or contaminants.

  • Notify your building or facility manager immediately if you suspect an indoor air quality problem.

    If You Manage an Office:

  • Maintain a good working relationship with building management on indoor environmental issues.

  • Place office furniture and equipment with air circulation, temperature control, and pollutant removal functions of the heating, ventilating, and air conditioning (HVAC) system in mind.

  • Coordinate with building management in instances when responsibility for design, operation, and maintenance of the ventilation system is shared.

  • Establish an effective smoking policy that protects nonsmokers from involuntary exposure to secondhand smoke.

  • Avoid procedures and products that can cause indoor air quality problems.

  • Integrate indoor air quality concerns into your purchasing decisions.

  • Work with the building manager to ensure use of only necessary and appropriate pest

    control practices, and non-chemical methods where possible.

  • Work with building management and the contractor before you remodel or renovate to identify ways of keeping building occupant exposure to pollutants to a minimum and to ensure that the air distribution system is not disrupted.

  • Encourage building management to develop a preventive indoor air quality management program following guidance issued by EPA and the National Institute for Occupational Safety and Health (NIOSH).                  

    These tips came from an EPA booklet available free from the EPA website. It is titled,"An office Occupant's guide to Indoor Air Quality." 

    At SERVPRO, we're pleased to share this information with you.

Don't Ignore Mold

10/21/2021 (Permalink)

There are companies that can remediate mold in your home if and when you get infested. Molds are part of nature and exist in home environments. Mold spores can circulate through your HVAC duct work, enter your home on your clothes or the fur of your dog. 

Mold, when it is present impacts people is various ways, especially allergic individuals to allergens, pollens and the mycotoxins which are produced by mold colonies. Others only feel uncomfortable and tired a good portion of the time. Mold proliferation can occur if the initial problem isn't tackled quickly. 

The difficulty of most people is that they cannot see where these fungi are growing. You can sense it by the smell under many conditions. It has an earthy, musty smell and occasionally people only think it is a wet smell. That is part of the problem as a water leak is often the source of moisture that allows for mold growth. Water can come in through the basement or crawlspace walls or from a leaking pipe just about anywhere in the home. 

These fungi can become attached to any surface, often behind walls, above ceilings and within subfloors. They can become entangled in the pile of your carpet and in any room such as the kitchen and bathroom where moisture is present. Health effects can result from the infiltration of mold and mold spores as they travel from one room to another in the air conditioner or heating system. If you smell this odor, the best thing to do is to call a mold remediation firm like SERVPRO, to inspect for mold infestations, and if found, to recommend professional mold remediation. Mold, as any legitimate company will verify, cannot be totally removed and killed from your property. Returning your interior to acceptable levels for health and safety, while cleaning and restoring any damaged items or building materials, are the goals. Of course, the sources of moisture must be discovered and fixed to reduce the likelihood of a reoccurrence. 

SERVPRO has the specialized equipment that can locate where mold is colonizing. The trained, insured technicians from SERVPRO have the experience to know where to look and how to remediate the mold growths. The process for cleaning this mold consists of containment barriers (an example is poly sheeting) and negative pressure systems that keep the contaminated areas separated from unaffected areas of the house until the cleaning and sanitizing is complete. The cleaning is conducted by following the standards set forth by the IICRC. SERVPRO has specially developed cleaning agents for restoring mold damaged items from staining and advanced growth. 

While this cleaning is going on, dehumidifiers are set up to help remove excess moisture (target RH in the house is 45%)  that, if the levels are left too high, can continue to allow this mold growth. Air scrubbers are employed to purge the air of most mold spores and foggers help to sanitize and deodorize the affected areas. 

When you have that sense that an earthy, musty odor is coming from the basement, the attic or even from inside of the wall, call SERVPRO of Texarkana at (903) 832-4400 to get us on the job to remedy mold damage to your East Bay home or property.

Why Fire Damage Keeps Your Family Out

10/19/2021 (Permalink)

House fires have many different causes, and one of these causes includes children sneaking off to play with matches or lighters out of curiosity.

Children playing with fire-causing materials are not the only source of fire damage of course. However, keeping lighters, matches, and other items in safe locations is one way to prevent some fires. Children who visit your home can be a source of these items, so keeping an eye on children playing with your own son or daughter can also decrease any risk. After a fire starts in a home, the cause is often determined by the fire department simply as a matter of their standard operations.

Once a house fire has been put out, SERVPRO can begin the restoration work needed to get the displaced family back home and able to renew their regular routines. Without this work, families are often not allowed to live in the home, and even obtaining basic items from the house can be cautioned against attempting. Structural damage, air quality, and other possible risks can pose ongoing hazards to those who are inside.

Fire causes many different problems in a home, including areas that never saw any actual fire or flames.
- Smoke travels steadily but quickly, and can completely fill a house entirely, leaving behind ashes, soot, and odors everywhere. Stirring up these remnants of the fire can aggravate breathing problems in some individuals, inducing asthma attacks.
- Charring and partial burning can leave structures looking as if there was little damage to them when the opposite is true, leaving them ready to topple over or crash down with only a little bit of additional weight.
- Electrical power is often disconnected to a home, and with boarded-up windows, even daytime ventures inside can be dark and hazardous.
- Water is to be expected after a fire has been extinguished, but it is often present in the form of higher humidity and moisture-laden materials and possessions. This can add to any structural damage of floors already sustained.

SERVPRO technicians make assessments of the entire home based on their IICRC training and extensive experience. These evaluations give them the information to not only protect themselves from existing hazards but also help determine the quickest way to restore your home to livable standards again.

SERVPRO of Texarkana can restore your home from all of these problems that come with fire damage. We are local and can be reached at 903-832-4400 at any hour, day or night, every day of the year.

The Furry of Fire

10/15/2021 (Permalink)

Restoring your property to its previous condition may seem like an impossible feat to tackle as you look at the disaster. However, with a fire restoration company such as SERVPRO of Texarkana helping you, our knowledge and experience can help get your building looking its best and back into operational condition... "Like it never even happened."

Fire and smoke damage can be caused by a number of reasons. One of the most prominent smoke and fire source begins with faulty electrical wiring. Since people can forget to turn off an electric appliance, or create sparks when using electrical powered tools, human error is also high on the list as a common factor in fires. The damage caused by smoke and soot can lead to significant loss (sometimes greater damage than was caused by the fire flames). That’s why it’s critical to find a trusted restoration company such as SERVPRO of Texarkana. From immediately after the fire through the recovery process, you’ll feel comforted knowing that they’ll work diligently to clean and restore your property to its pre-fire state.

Your One-Stop Shop for Smoke and Fire Restoration
We recognize the physical and emotional stress that comes with commercial fire damage.  Our team of experts empathizes with the property owners, company owners and employees who are in the midst of a crisis, and we will guide you every step of the way. From structural repairs and content restoration to soot cleaning and odor control, you can count on our services. We are a licensed contractor with a host of licensed sub-contractors who help us solve fire damage problems.

One of our sub-contractor specialists can help repair and restoration office equipment and even heavy manufacturing equipment.

We are one of the leading fire damage restoration cleaning facilities in this area. We have a large in-house smoke cleaning and deodorizing facility. We take pride in our work. 

We SERVPRO of Texarkana and are ready to help you where ever you need us. Just call: 903-832-4400

Flooded Office

10/13/2021 (Permalink)

There is never a good time to experience a property disaster.

Providing emergency property damage services for commercial establishments is one of the main services we provide at SERVPRO of Texarkana.

Water damage/flooding events are the most common disaster at offices and other commercial properties. Fire is second, followed by autos crashing into structures, falling trees, vandalism and others.

There are many restoration companies that are prepared to dry a wet building, only a few companies are equipped to help keep a company open or return them quickly to operation. It’s the business interruption solution services that can make the most difference to business survival. Insurance can pay to restore the business and in some cases even cover lost revenue. However, if a building remains closed so long that customers go elsewhere, then the “damage” is really more devastating than the structural repair.

SERVPRO of Texarkana understands how to dry a wet structure. We can also help with electronics, office equipment, manufacturing equipment and the other parts of a business that might be impacted. Our team can set up electrical power generators and lighting. We will place storage pods and tents at a job site along with security so that temporary workstations can be set up.

If you experience a serious disaster at you office or facility call us at 903-832-4400.

Board Up Service

10/11/2021 (Permalink)

There are so many ways that a structure can be damaged and could require emergency board up services of windows and doors, or large gaps in walls... Wind damage, falling trees and falling tree limbs, vehicles crashing into buildings are common causes. Vandalism and robbery accounts for many window board up jobs too.

The heat from fires can blow out window glass, and in some situations, fire fighters may intentionally break out specific windows to pump water into a structure to extinguish the fire.

At SERVPRO of Texarkana, we have performed emergency board up services for each of the potential sources discussed. Our trained and experienced technicians stand ready, with an inventory of board-up supplies to respond when and where we are needed. This is just another way we help our community. If you need our services, we are just a phone call away! 903-832-4400.

Roof Damages Can Allow Flooding In Your Residence

10/5/2021 (Permalink)

Taking care of your home means taking the time and the effort to ensure that all of its components are working up to their expectations. Neglecting processes like roof inspections on an annual or semi-annual basis can leave you unaware when storms have caused substantial damages to the support system for your roof or individual shingles. One point of weakness can be all that is necessary to allow water to flow into your home from runoff or torrential rainfall.

Flood damages in your home can spread quickly to the point of being out of control. Especially when the flood waters enter through an area like the attic, they can widen out to affect multiple rooms simultaneously as gravity pulls the water towards the lower levels of your house. Combating these effects requires experienced technicians with specialized training in water restoration like you find with our SERVPRO team.

From the moment that our highly trained crew arrives at your house, we get to work quickly on assessing the point of entry for the damage your home has sustained. If the damage is not substantial in this area, we can board or tarp over this point of entry until the appropriate measures can get taken to reconstruct this damage to your roof.

The focus of our SERVPRO technicians following that step is to mitigate your loss by removing at-risk items as quickly as possible from all of the affected areas. This step is known as packing out, and it involves taking these items to a safe location for evaluation and focused restoration where required. Meanwhile, the restoration to your home has begun, and these removed items get returned following the successful restoration of the damage to your house.

As you can see, our professional restoration team goes to great lengths to navigate you through the often stressful experience of combating flood damages. If you have an emergency like this that you face in your home, you can always count on our SERVPRO of Texarkana water damage technicians to respond quickly and work efficiently to bring your home back to the way it should be. Give us a call 24/7 at (903) 832-4400.

Understanding Effects of Flood Damage in Your Property Helps Improve Restoration

10/1/2021 (Permalink)

It is possible to save your waterlogged property if you take the right steps. The level of success also depends on how fast the restoration process starts, so you should start immediately if there is a chance. However, your efforts might focus on the wrong actions if you do not understand the effects floods have on various sections of your property. Knowing which areas can be problematic is essential even when you hire a professional to help with the restoration because it builds your confidence in the work they do.

During incidences of flood damage certain areas are likely to be more affected. The level of damage depends on the material used in the specific area and the general position of the area in relation to the movement of water. For example, the areas closer to the floor may end up submerged for extended periods, so the damage might be more extensive even if the water originates from the roof. Our SERVPRO technicians try to extract any standing water immediately so that the mitigation process starts reducing the period of exposure.

Materials like drywall weaken when exposed to water. Insulation too readily absorbs water if the fiber or foam used is absorbent. The situation is different for insulation made of closed-cell foam because it does not absorb water quickly. Before tearing down everything in the affected areas, our SERVPRO team inspects the entire property to establish salvageable materials. Retaining such materials can help reduce the costs of restoring your property.

You might be worried that the floodwaters would damage the wooden frame of the structure compromising its integrity. Luckily, the solid lumber used in the frames withstands flooding unless left sitting in the water for weeks. The wood might swell a bit after soaking up some water, but it eventually dries regaining its shape and structural integrity. Fast extraction of the water in the affected areas is essential to guarantee this and prevent problems like mold. Our SERVPRO team brings the necessary water extraction tools, air movers, and dehumidifiers to help dry any affected areas fast enough.

Call SERVPRO of Texarkana if your property floods. We're Faster To Any Size Disaster offering advice and the necessary assistance to restore your property to its preloss state.

Mold issue? Need Tips?

9/29/2021 (Permalink)

It is worth noting that the best advice about mold is to prevent it from growing in the first place. Fix plumbing leaks and other water problems as soon as possible before mold has a chance to develop. Control indoor humidity by opening windows and operating fans after showering. Keep indoor humidity below 60%.

Many people believe that bleach is a cure all when it comes to mold cleanup. It’s not. When you see mold on a hard surface such as ceramic tile use detergentand water and a scrub brush or sponge to remove it. Note: do not use bleach. When the cleanup is done, dry the area completely. Avoid exposing yourself or others to mold during the cleaning process. Wear rubber gloves and a disposable paper filter mask (available at hardware stores.) An N-95 rated mask is recommended because it filters out fine dust and mold spores.

Please note that mold may cause staining and cosmetic damage. It might not be possible to clean an item so that its original appearance is restored. This is especially true concerning soft goods. That’s why, absorbent or porous materials, such as ceiling tiles and carpet, may have to be thrown away if they become moldy. Mold can grow on or fill in the empty spaces and crevices of porous materials, so the mold may be difficult or impossible to remove completely. Any traces of mold will grow again if moisture/humidity is present.


It is tempting to paint or caulk over top of moldy surfaces. Don’t! Always clean up the mold and dry the surfaces before painting. Paint applied over moldy surfaces will almost always peel.

Need more ideas about self-do it mold cleaning… the EPA website provides plenty of helpful advice concerning mold cleanup. The site also informs its’ readers that experts should be consulted when visible mold has affected 10 square feet or more of interior surface.

If you’re unsure about how to clean an item, or if the contaminated item is expensive or of sentimental value, contact SERVPRO of Texarkana. We are specialists in mold cleanup and we work with furniture repair, restoration, painting, art conservation experts. We also perform HVAC cleaning, carpet cleaning, and odor control and other specialty cleaning work. Should you need our services, or wish to talk about mold, call us today at 903-832-4400... SERVPRO of Texarkana is at your service.

Three Basic Carpet Cleaning Methods...

9/27/2021 (Permalink)

SERVPRO of Texarkana provides carpet cleaning services for residential and commercial clients. Both owners of the company have a long history of performing carpet cleaning. Both owners learned carpet cleaning from their fathers.

There are three primary carpet cleaning methods available to consumers on the Peninsula. 1 - Shampoo. 2 - Steam (Hot Water Extraction) 3 - Low Moisture Cleaning.

Which method is best? Service providers and consumers debate this issue. Let’s review the three methods of carpet cleaning to see if one is better than the other.

Shampoo method is the original carpet cleaning system. It employs an electric powered rotary brush to apply cleaning detergents with a brushing action. Shampooing does an excellent job of cleaning but leaves detergent residue on the carpet fibers. Shampoo cleaners say this residue and the suspended soil particles will turn into tiny crystals that can be vacuumed away.

Steam – Hot Water Extraction is designed to apply cleaning agents to attack soils and then the residues are flushed away using a hot water rinse that is removed with a “wet” vacuum machine (an extractor). This system will do an outstanding job of cleaning carpeting that is very soiled. However, it has the potential of leaving carpets damp.

Low Moisture Cleaning is a category that includes “dry cleaning”, “bonnet cleaning” and “encapsulation.” Basically all low moisture cleaning is based upon a delivery system in which the cleaning agents (and a minimal amount of water) are applied to the top surface of the carpeting using soft brushes, swirling cotton pads and the like. The cleaning agents (especially encapsulation) are designed to grab onto soils, dissolve them and turn the residue into crystal that can be vacuumed away. This may sound a lot like what happens with shampoo detergents, but the chemistry is far more advanced and works better.

SERVPRO of Texarkana can perform each type of cleaning. However, our preferred method is called “show case”. We use a shampoo machine to gently scrub the carpet and loosen deep down soils and then we use steam (hot water extraction) to flush everything away. Our certified technicians spend extra effort in the vacuuming phase to leave as little moisture as possible in the carpet. We believe this provides the best combination of cleaning systems.

Our customer service department would be pleased to talk with you about your carpet cleaning needs…. 903-832-4400

What to Do About Bad Odors

9/20/2021 (Permalink)

An odor is comprised of tiny gas particles that are measured in microns. For comparison, the diameter of a human hair is measured at about 100 microns. Little odor particles (bubbles of gas) are about 4 microns in size. That is tiny and helps to explain how odor travels so easily through the air, and why certain odor particles that have settled on objects can be so invasive and difficult to remove.

Consumers have many deodorizing products to select from (too many). The majority of deodorizers are nothing more than masking agents (cover ups for unpleasant odors). Masking products can do a nice job of hiding unpleasant odors while these unpleasant smelling odors dissipate. Unfortunately, many odors linger and will outlast the masking agent. These “bad or strong” odors are usually from wet and oily sources such as: cooking oils, grease, urine, vomit, tobacco smoke, skunk spray, soot residues and others. Attempting to cover up these odors simply won’t produce lasting or satisfactory results. Success in eliminating strong odors requires thorough cleaning of the contaminated surfaces using special cleaning agents designed to tackle each specific source… the stink just won’t go away until the odor source is removed or neutralized. Some odors can last for years.

This is where the science of cleaning and deodorizing comes into play. Experts such as the technicians at SERVPRO of Texarkana understands the PH and chemical makeup of odor sources. They’re trained and even certified in correct odor removal procedures including how to apply effective professional cleaning agents that are not available to the consumer.

If your home, office or commercial facility has a difficult odor problem, we can help. Please call SERVPRO of Texarkana at 903-832-4400 to make it "Like it never even happened." 

The Reality of Flood Damages To Your Home

9/20/2021 (Permalink)

While you might not always think of your home as being susceptible to flooding, this unfortunate occurrence happens more often than area residents might realize. Typically, this traumatic disaster occurs in conjunction with storm damage from the heavy systems that pass through the area and offer both torrential rains as well as powerful winds that can knock down weaker trees, their limbs, or remove siding and shingles from your roof.
 
Once your home has gotten damaged by a storm moving through the area, you now have a vulnerable point of access for the rainwater to create flood damages in your residence. While there might not be a way that you can entirely avoid this possibility, there are ways that you can help to prevent irreparable damages and your insurance claim to the lowest that it can be: call professional restoration services, like what our SERVPRO team provides, immediately.
 
Our goal is to respond to your disaster as quickly as possible, and giving us the opportunity to address your flood damages as they happen can help us to get the job done more quickly, and you to have less time to worry about the damages in your home. If the flooding is still occurring when our team arrives at your home, our SERVPRO professionals work quickly to seal up the vulnerable points to prevent further water damage so that the restoration process can get underway.
 
Extraction is always a critical component to restoring flood damages to your home, and depending on the severity of the present water, could require portable pumps and wet-vacs, or even a pump truck from our fleet. Once the water has gotten successfully pulled from the affected area, then drying efforts can begin. This may take days, depending on the depth of the water, temperature, humidity, and structural conditions of the house.

While there are many different ways that your home might find itself at the mercy of flood damages, you do not have to face these effects on your own. You can always count on the dependability and professionalism of SERVPRO of Texarkana. Our team can work quickly to prevent irreparable damage to your home and restore it back to the way it used. whenever possible. Give us a call anytime at (903) 832-4400.

Coronavirus Wildfire

9/15/2021 (Permalink)

COVID-19 has brought about many changes in our lives lately. From social distancing to shelter-in-place orders, most of us have been affected. One thing that doesn’t change, however, is that accidents and potential problems may still occur. With everyone at home many people are cooking more and more. In turn, this can lead to more chances for cooking fires to occur. The number 1 cause of fire in the US is cooking.

We at SERVPRO of Texarkana want you to know that we are still here to help you, even during these difficult times. Fire at one’s property is a difficult thing to go through, but we can be the ones to help you get your home or business back to normal. We specialize in debris cleanup, soot removal, content cleaning, pack outs of salvageable materials and reconstruction. We can get you back into your property.

Please give us a call at 903-832-4400. We can help you get your property back to looking "Like it never even happened."

Why Our Professionals Are The Most Qualified

9/13/2021 (Permalink)

Leaking or burst pipes can leave you with a massive restoration bill if you do not take the right steps. Part of taking the right steps is a swift response because leaving standing water in your property for long leads to further deterioration. As an IICRC certified restorer we are conversant with ASD, Applied Structural Drying, so we use the most suitable approaches to remove water from your Property.

The amount of water damage into your property may determine what steps to take for efficient water removal. Water that covers most of the rooms can take days to remove, and dry all affected areas thus requiring the occupants to move out. Our SERVPRO technicians rely on high capacity resources such as truck-mounted water extractors to quicken the restoration process reducing the time people spend away from their properties.

Water spills can soil your property necessitating through cleanup. Some likely sources of such soiling include food remains and detergents if the leak originates from an appliance such as a dishwasher, and dyes from non-colorfast fabrics. Failure to clean the properly can lead to serious problems in future including stains and bad odor. Our SERVPRO technicians combine the use of tools and professional cleaning agents to clean affected areas to sanitary levels. For example, the heating capability in our water extractors helps ease the cleanup process.

After removing all standing water, there is a need to dry any excess moisture left in materials. Drying can take a long time because it works through evaporation. Our SERVPRO team takes different approaches to expedite evaporation. One option is to run air movers in the wet areas increasing the evaporation rate. We also use plastic sheets to create smaller sections in large rooms which help reduce the volume of air that runs through dehumidifiers for moisture extraction.

Working with a professional restorer helps you control the outcome . Call SERVPRO of Texarkana (903) 832-4400 to help restore your property. We’re Faster To Any Size Disaster.

How Our Experts Will Restore Your Home After A Fire

9/9/2021 (Permalink)

Smoke can often be one of the most troublesome effects to overcome after disaster impacts your residence. From small localized events to widespread structural damages, smoke can penetrate far beyond the source of the flames to affect many areas and items within the property. One of the focuses of the rigorous training our technicians undergo to obtain their IICRC certifications for Fire and Smoke Restoration is identifying the type of smoke that has impacted the property and the appropriate measures to take to remove the harmful and noxious effects.

Overcoming the fire damage in your home might be more complicated and intricate than many homeowners realize. Our SERVPRO professionals get equipped with the latest equipment to provide efficient and effective service in removing harsh odors and residues from the premises following widespread smoke damages. This leading equipment can make our franchise a wise choice for those looking to reduce restoration costs without jeopardizing the quality of the completed product.

One of the tools at our disposal to help contend with the harsh environment that our technicians often get exposed to when entering a fire damaged home for the first time is our hydroxyl generators. These machines can help clean an environment from not only harsh odors, but also germs, pollutants, lingering smoke, and other needs for sanitation. Best of all, these small machines can safely get used around pets and humans.

Thermal foggers are another piece of equipment vital to odor removal when our SERVPRO technicians are on site. These machines release a dense chemical compound safe for use on soft materials and open areas that neutralizes odor molecules on contact to eliminate the noxious scent permanently from your home.

Cleaning and air quality are primary concerns for professional restorers like ours when it comes to setting your home back to its original condition following a fire incident. With a wide array of resources and highly-trained technicians available 24/7, SERVPRO of Texarkana is a wise choice for anyone contending with fire damages to their property. Give us a call anytime you need us at (903) 832-4400.

When Water Threatens To Damage Your Wood Floors In Your Home

9/7/2021 (Permalink)

Every type of disaster that can affect your home can adversely and substantially threaten the construction materials and structural elements of the property. When it comes to water loss incidents, all these same components remain at risk for as long as the situation is poorly maintained and not professionally cleaned up. Our 24-hour rapid response team can help you.

From leaking and faulty appliances to leaks and breaks through indoor plumbing, your home has numerous potential sources for water damage throughout it's life. Whenever your property gets threatened by this kind of damage, you need to protect the structural components of your house by employing professional restorers like our SERVPRO technicians to extract and dry the damage.

Within just a couple of days after a water incident in your home, the saturation and moisture can warp and bloat wood flooring. Once this process has started, it is nearly impossible to salvage. For this reason, it is recommended to procure trained professionals like our team to mitigate the situation immediately after it happens. With our rapid response team, we can arrive quickly to begin extraction work and get drying efforts started to prevent this irreparable damage.

In addition to the distortion of the wood flooring, this same material could become a seat for mold growth. A few days past the water loss incident without professional restoration and your home is likely affected by microbial and mold growth throughout the impacted area. Our SERVPRO water restoration specialists and remediation experts can work in conjunction to eliminate the dampness and to prevent mold growth through the application of our antimicrobial spray solutions.

Whenever a water damage incident occurs in your home, many homeowners become misled into believing they have taken care of the cleanup sufficiently while moisture and dampness persist out of sight. Elements like wood flooring and other susceptible materials can become irreparably damaged and require removal without the appropriate professional intervention. Give our SERVPRO of Texarkana team a call whenever you need us at (903) 832-4400

How Professional Equipment Help To Make Water Cleanup Easier

9/3/2021 (Permalink)

Water cleanup demands the use of appropriate products and equipment to make the job easier and things cleaner. Since we are talking about specialized equipment, it is the role of the technicians to operate the equipment correctly. There are also specific directions that we follow when applying the cleaning products when attending to such situation. All incidents are not the same, so, we select the equipment to use depending on the situation we are facing.

To determine if the structure is dry or not during water clean up in your home, we use detection devices. In this step, we use moisture sensors, moisture meters, and thermo-hygrometers. Thermo-hygrometers help us to measure the temperature and the relative humidity of the site. The role of moisture sensors is to determine whether there is moisture in materials during the initial stages of the inspection. On the other hand, moisture meters are helpful when we need to determine the exact moisture content in materials.

When our SERVPRO technicians are drying your property using space heaters, fans, and air movers, moisture escapes from wet materials and surfaces into the air. As the air absorbs the moisture, it reaches a saturation point where it cannot absorb any additional water vapor. If condensation takes place, then some additional damage is likely to occur. We perform dehumidification to remove the water vapor from the air using dehumidifiers and in the process speed up drying.

We also have appropriate tools to disengage the pad and carpet, separate seams and reinstall the carpet, seams, and pad. The use of safety equipment is equally important since it helps our SERVPRO technicians to avoid injury. For instance, we use gloves, boots, eye protection, and overalls. Our work usually follows the state and local regulations.

SERVPRO of Texarkana provides 24-hour commercial and residential restoration services. Call us at (903) 832-4400 to work with an experienced service provider with proven services in the restoration industry.

Remediating Flood Damage

9/1/2021 (Permalink)

Extreme weather in our area can often lead to flooding in homes. When a disaster like this strikes, the restoration service you hire needs to respond quickly and with the right equipment to not only remove water but to also begin returning your home to pre-damage condition as quickly as possible.

Remediating flood damage often starts with a source of power. If needed, SERVPRO work crews bring in a generator to provide electricity to our equipment and to also restore lights inside the home so they can work despite any further inclement weather.

Now, our technicians remove flood water from inside the home using pumps and extraction wands. If the sewer system is available, they pump the water directly into the nearest drain. If not, restoration teams can pump the water into the street to eventually drain and evaporate. If the water is contaminated and the sewer is still overwhelmed by the flood, team members pump the water into a tank truck for removal to the nearest water treatment plant.

Next, a SERVPRO inspector examines the home to determine what can be restored or requires disposal. Since carpets can absorb an incredible amount of water and remain restorable, he starts with those. Even a short time exposed to water can ruin a carpet pad, however; so the inspector has the team lift the carpet and throw out the pad. It is cheaper to replace one than spend the labor hours needed to attempt to dry and clean it. When the carpet is flooded from an outside source like a storm, however, it is also contaminated past the point of safely restoring it, and the inspector recommends throwing it out as well.

Before replacing the pad and laying the carpet back in place, teams use air movers to push warm, dry air over the surface of the floor to dry it and exhaust fans to pull any damp air out of the room and off the floor. These same devices also help dry the carpet before the teams tack it back to the floor.

After carpets, drywall paneling is probably more affected by flooding than anything else. The inspector examines each panel carefully for damage, removing the floor trim and drilling holes into the section behind them to check and allow water to drain if needed. If the panels have not absorbed too much water, technicians use air movers to force warm air across the surface gently and can attach a hose to direct the air into the wall space to carefully dry both sides.

The goal for SERVPRO of Texarkana is to return every home to what it was before the flood. If you are still dealing with the effects from the last storm, call us today at (903) 832-4400 to set up an inspection and receive a free estimate. We are here for you.

What Smoke Damage Affects in Your Home After a Fire

8/30/2021 (Permalink)

One of the biggest problems that homeowners face after a fire in their home (regardless of size and severity) is a lingering odor that is challenging to remove. Professional restoration techniques are usually very effective in breaking apart this noxious odor and leaving no scent behind, but better understanding the nature of this effect from the fire is important.

Regardless of how fire damages occurred in your home, you work quickly to hire the right professional restoration team to take care of the problem and get your home back to the way it used to be. Our SERVPRO team of technicians can help you to overcome all of the obstacles in bringing your home back to preloss conditions, including the deodorization of affected areas and items.

Open areas can often harbor much of this persistent smoke damage and harsh odor following a fire in your home. SERVPRO technicians work to break apart these odor molecules using various pieces of equipment, ultimately leaving no odor behind at all.

Another problem area for the smoke damage to seep into is the carpeting of your home. Since the carpets act as a natural magnet for dirt and debris, this same magnetism helps them to store these odors inside the fibers and into the base of the material. Premier carpet cleaning and deep cleansing approaches by our technicians help to remove the soot and smoke damages.

Another problem area to trap smoke odors is furniture and fabrics in the affected areas. Upholstery and drapes can hold on to this harsh odor long after the fire has gotten extinguished and require specific deodorization techniques to relinquish it.

Understanding the effects of a fire in your home can help you to understand better the processes required to remove them and restore the area they have affected. Choosing the right professional restoration company can help you to overcome these obstacles and get left with high-quality restorative work. Rely on our SERVPRO of Texarkana experienced technicians to respond quickly and clean up the mess and restore the damages your home has experienced. Give us a call today at (903)832-4400.

Commercial Mold Damage Experts Discuss Air Quality

8/26/2021 (Permalink)

If a slow water leak ever develops at your thrift store, microbial growth can take place. A fungus grows inside any building that is exposed to excessive moisture in places that were not designed to handle getting wet. When water leaks from a pipe or appliance slowly it can go unnoticed for a long time.
 
Fungi need elevated moisture levels, an organic food source such as wood, and temperatures between 68 and 86 degrees Fahrenheit to form. When working on a commercial mold damage projects, controlling your store's indoor environment helps control microbial growth. Once a fungus develops it produces microscopic spores that can circulate to other sectors of the building, creating more problems.
 
Most structures have microbes in places like attics and air ducts. If the relative humidity inside is higher than 60%, these inactive microbes can start to grow structures called hyphae. If spores inside air ducts have the ideal conditions, they can grow hyphae that spread across surfaces and lets off more microbes throughout the ventilation system.
 
The spores can spread all over your shop or large commercial building finding other moist areas to create more issues. Since mold can cause health effects with some people, if it grows inside the ventilation system, air quality becomes a serious concern. Any time a mold is found at a property, our SERVPRO technicians take measures to prevent microbes from spreading throughout the structure jeopardizing the quality of air your employees and customers breathe.
 
When microbes get activated inside air ducts, there are a few ways the problem can be mitigated. If the affected portion of the ducting can be accessed, then the contamination gets removed by scrubbing or using a vacuum with a HEPA filter. If the contaminated portion is not easy to get to or cannot be found, then antimicrobial chemicals get sprayed into the ducts with a sprayer or ULV fogging machine.
 
If the ventilation system is contaminated, it can spread pungent odors through your thrift shop. Clothes are porous materials that can store malodor particles. If products and contents inside your shop produce mildew-like odors, then we can deodorize them with ULV foggers or ozone systems.
 
We know that keeping your store smelling clean is essential for your business. We take special care when working to restore your company's assets. If you need help after damage occurs at your business, call SERVPRO of Texarkana at (903) 832-4400 any day of the week.

Effects of Water Damage

8/24/2021 (Permalink)

Causes of Water Damage

There are many causes of water damage.  Leaky dishwashers, clogged toilets, broken pipes, broken dishwasher hoses, overflowing washing machines, leaky roofs, plumbing leaks, and foundation cracks are just some of the possible causes of water damage in homes and businesses. Natural causes also can cause water damage floods, heavy snow, and heavy rain are other possible causes of this type of damage and can lead to having water in basements.

We understand...

SERVPRO understands every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

What is Mold?

8/20/2021 (Permalink)

Mold Is Everywhere! You can easily spot the most visible type of mold, called mildew, which begins as tiny black spots that often grows into larger colonies.

Mold growth requires moisture. The sources of moisture could be Washing, cooking, air humidifiers, condensation or leaks from plumbing or from the outside. Poor ventilation contributes to higher humidity levels and leads to condensation, which also allows mold growth.

If you have a mold problem in your home or business, consider the following facts:

  • Significant mold growth can occur in 48-72 hours.
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems.
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Texarkana for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

What you can do until help arrives

In as little as 48 hours, mold can quickly become a problem in your home or business when there’s a water intrusion, like a roof leak or leaking water line. Mold can cause health effects and can also cause significant damage to your property. SERVPRO of Texarkana has the training, protective gear, and specialized equipment necessary to handle your mold problem.

Do's and Don't of Water Damage

8/18/2021 (Permalink)

THE DO’S OF WATER DAMAGE

  • Remove as much excess water as possible by mopping and blotting
  • Wipe excess water damage from wood furniture after removal of lamps and table top items.
  • Remove and prop wet upholstery and pillow cushions for even drying
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Turn air conditioning on for maximum drying (in summer)
  • Remove Oriental rugs or other colored rugs from wet wall-to-wall carpeting
  • Remove valuable paintings and art objects to a safe, dry place
  • Open and place luggage, in sunlight to dry, if possible
  • Gather loose items, toys, etc. from floors

THE DON’TS OF WATER DAMAGE

  • Leave wet fabrics in place; dry as soon as possible. Hang furs and leather goods to dry separately at room temperature
  • Leave books, magazines or other colored items on wet carpets or floors
  • Use a standard vacuum to remove water
  • Use TVs or other major appliances while standing on wet carpets or floors, especially not on wet concrete floors
  • Turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging from retained water

We sincerely hope these experiences never happen to you but if they do we are standing by to help, 24 hours a day/7 days a week, and can be reached at 903-832-4400..

Are Your Walls Wet? How Can You Tell?

8/16/2021 (Permalink)

Are Your Walls Wet? How Can You Tell?

SERVPRO uses the right equipment to identify affected materials. SERVPRO will check for the source of moisture in your home or business.

SERVPRO uses the right equipment to identify affected materials. SERVPRO will check for the source of moisture in your home or business. 

Gypsum, aka “drywall,” is a very popular material for use in the construction of homes and offices. The material is noted for its strong fire-resistant qualities. However, drywall is also known to be incredibly susceptible to being damaged by moisture compared to many other building materials.

This is, in part, because drywall is extremely porous, readily absorbing moisture and retaining it. If the moisture content (%MC) of drywall exceeds even 1%, then the drywall can be considered “moisture-compromised” and in need of either drying or removal depending on whether or not mold has begun to grow.

Even greenboard, the “water-resistant” drywall, will be damaged by moisture if it gets past the green, water-resistant paper covering that gives greenboard its name. The majority of greenboard’s water resistance comes from the paper covering, not the drywall itself.

Because of how susceptible drywall is to becoming damaged by even minute amounts of moisture, it’s important to be able to accurately assess the amount of water present in drywall.

When looking for a moisture meter to use for testing drywall, some considerations include:

  • Whether or not the meter has a gypsum scale.
  • The range at which the meter detects moisture—the meter should be able to accurately detect very small amounts of moisture.
  • Length of the pins.
  • Additional scales for other materials—most professionals have to work with more than just drywall, so having a moisture meter with the ability to test other materials using different reading scales is a must.

How fire loss effects people and families

8/12/2021 (Permalink)

Residential fires can cause a significant amount of stress. Not only do people lose their homes, they lose things that mean a lot to them. Our homes provide us with shelter, comfort, and all around security. The things in our homes are usually completely lost or somewhat affected. This causes emotional distress and a hand full of other feelings. Children are also filled with a sense of loss. When parents or caregivers are under stress the whole family becomes overwhelmed. Some fires also cause physical injury and even death. You can become permanently disabled. This may mean you are not able to work at all. There are several stages of recovering from a major loss. Find a good support system. Family, friends, and neighbors. You can also be a great support for someone experiencing a loss. Fires can be small but not all fire calls are. Eventually you pick up the pieces and try to move forward. Always remember that a house is a home and losing it and the things you need can be very hard. Healing takes time.

Thunderstorm Preparedness

8/10/2021 (Permalink)

Thunderstorms are beautiful, but they can also be dangerous.  They can cause severe damage to your home and property. Thunderstorms include lightning and can:

  • Include winds over 50 MPH
  • Create hail
  • Cause flash floods
  • Cause tornadoes

In most places, a thunderstorm can happen at any time of the year and at any time of the day.

SERVPRO of Texarkana knows you cannot prevent a thunderstorm, but you can prepare:

  • Know the risk for thunderstorms in your area
  • Sign up for your community’s warning system 
  • Cut down or trim trees that may fall on your home or office
  • Install surge protectors, lightning rods, or a lightning protection system

SERVPRO of Texarkana repeats the warning, “When thunder roars, go indoors”.  You don’t have to wait for the thunder. If there is a thunderstorm warning, go inside. Once there:

  • Unplug appliances
  • Do not use landline phones in office or home
  • Pay attention to alerts and warnings

If you can’t get inside a building:

  • If you are swimming or in a boat, get to land immediately.  Find shelter
  • If you are in a car, don’t touch anything metal
  • “Turn around. Don’t Drown. '' Avoid flooded roads. 6 inches of moving water can knock you down. One foot of moving water can sweep away your car. 

A lightning strike during a thunderstorm can leave a wake of destruction in its path. This can range from minor electrical issues to fire damage. Lightning is also a major cause of injury or death from weather-related dangers.  Most people survive being hit by lightning, but they often have long-term problems. 

SERVPRO of Texarkana is independently owned and operated. 

Safety Tips when using Candles

8/6/2021 (Permalink)

Although fires from candles happen more often around the holidays, many people use candles all year round. SERVPRO of Texarkana wants you to be safe from fire and smoke damage. It is important to be careful any time you have an open flame in your Texarkana home. 

Fire Prevention is the best way to fight against fire damage or injuries.

SERVPRO of Texarkana  offers these Tips for Fire Prevention from Candles:

  • Do not let children near candles
  • Keep trees and other plants away from candles
  • Make sure candles are not near window curtains or blinds that could catch fire
  • Keep lit candles in safe candle holders
  • Do not leave children alone in a room with lit candles
  • Do not light candles in the bedroom. You might fall asleep. One-third of all candle fires start in the bedroom. 
  • If the power goes out, use flashlights instead of candles
  • If someone in the home uses oxygen, do not use candles
  • Fire damage from candles happens 35 times a day in the U.S.
  • Keep candles at least 12 inches away from anything that can catch fire
  • Put out candles when leaving the room or going to bed

A little caution goes a long way to protect you and your loved ones. If you have to deal with damage caused by smoke or fire from a candle in your San Diego home, your friends at SERVPRO of Texarkana are just a phone call away. 

SERVPRO of Texarkana is independently owned and operated

Staying Healthy Around Standing Water

8/4/2021 (Permalink)

Staying Healthy Around Standing Water:

Standing water of any kind can be a powerful source of disease. Floods can be worse due to the amount of water involved. Even small puddles can pose a risk. 

Different kinds of debris can be found in floodwater such as dead animals, rotted plants, and sewage, to name a few. If you have water damage inside your home, watch for debris in the home as well to include rotted food and electrical problems. 

Viruses and bacteria can cause illnesses. To reduce your chances of catching something, SERVPRO of Texarkana suggests:

  • Washing dirty clothes and towels in hot water. Use bleach if possible
  • Remember that you can shake hands with an infected person and get infected. 
  • Do not allow children to play in the flood water
  • Wash children’s hands before meals
  • Disinfect toys before letting children play with them
  • Use bleach or other disinfectants on hard surfaces
  • Keep your hands washed

Cuts and rashes can become infected. Protect yourself and others:

  • Avoid floodwaters if you have an open rash or a cut
  • Clean cuts or rashes. Cover them with a waterproof bandage
  • Clean cuts with soap and clean water
  • If a cut becomes red, swollen, or is oozing, get medical attention

Toilet Leaks Can Seem Small but Create A Big Mess

8/2/2021 (Permalink)

A leak from a toilet may seem like a little issue; more of a headache then an actual issue, but even a small amount of water can call a big mess. Many people may see just the water on the floor around the base of the toilet and think that just mopping up the mess will take care of the problem, but damage can be much more excessive then is visible.

It is not uncommon for toilets to malfunction and leak or have a wax ring fail and cause water damage, but it makes it no less annoying and frustrating when it happens to you, in your home. SERVPRO of Texarkana has been helping with water damages from toilet leaks and pipe breaks for many years and our trained and experienced crews of technicians are ready 24/7, 365 to respond and help you when disaster strikes.  We are ready to help you.

Servicing your Smoke Alarm

7/29/2021 (Permalink)

We’ve all heard the low, quiet, annoying beeping sound from inside the house that feels like it never beeps when you are standing next to it. Yes, you know what we are talking about, the smoke alarm. Did you know that the beeping sound is a reminder to change the batteries and perform a quick service to ensure it is working properly? The question is, do you know how to service your smoke alarms? We found some tips from NFPA (National Fire Protection Association) about how to maintain your smoke alarms. 

  1. Smoke alarms should be maintained according to the manufacturer’s instructions.
  2. Test smoke alarms at least once a month using the test button.
  3. Make sure everyone in the home understands the sound of the smoke alarm and knows how to respond.
  4. Follow manufacturer’s instructions for cleaning to keep smoke alarms working well. The instructions are included in the package or can be found on the internet.
  5. Smoke alarms with non-replaceable 10-year batteries are designed to remain effective for up to 10 years. If the alarm chirps, warning that the battery is low, replace the entire smoke alarm right away.
  6. Smoke alarms with any other type of battery need a new battery at least once a year. If that alarm chirps, warning the battery is low, replace the battery right away.
  7. When replacing a battery, follow the manufacturer’s list of batteries on the back of the alarm or manufacturer’s instructions. The manufacturer’s instructions are specific to the batteries (brand and model) that must be used. The smoke alarm may not work properly if a different kind of battery is used.

In the case of a fire emergency in your home or commercial business, SERVPRO of Texarkana has the specific damage restoration training, personnel, and equipment and can quickly restore your home. Why should you trust us? Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property as an IICRC-Certified Firmed. SERVPRO of Texarkana is also an A+ rated business by the BBB. Call SERVPRO of Texarkana at 903.832.4400.

The SERVPRO Advantage

7/27/2021 (Permalink)

Since its founding in 1967 SERVPRO has expanded to over 1,700 locations across the United States and Canada. Since then SERVPRO has also greatly expanded the array of services we offer. Since those services range from carpet cleaning and deodorization to large scale disaster recovery and with SERVPRO’s 1,700+ locations our collective knowledge and experience are one of the greatest assets SERVPRO has and we know how to use it. SERVPRO locations provide all kinds of support to each other ranging from equipment to people-power and technical advice. Sometimes we might run into an issue that we have not encountered before or possibly elements to a job that prevents our normal methods for jobs. This is when we have been able to rely on the knowledge base which our corporate office and other SERVPRO’s have accumulated. It does not matter what emergency you are facing. From Water Mitigation, Fire Restoration, or Mold Remediation. SERVPRO has the team and backing to handle it all. We are known for taking care of big problems and disasters, but we also are adept at helping people with issues you normally may not know the solution too. If you have an emergency which makes you think “I don’t even know who does this”, try giving us a call.

Why Should you Board-Up?

7/23/2021 (Permalink)

If you have experienced a fire, there are several reasons why you might want to board up structural damage or windows. Aside from the safety side of choosing to board-up your damage property, it can also prevent additional losses due to looting and make the fire cleanup process quicker. SERVPRO of Texarkana offers full-service restoration specialists who can also assist in board-up services.

In a commercial setting, there may still be viable stock on the premises. If products that appear viable remain in the building, you should consider boarding up. These items may require assessment and cleaning and may not be fit for sale, but having them properly processed rather than stolen can be helpful for insurance purposes.

Protect electronics and other valuables. Depending on the extent of the fire damage, you may be able to restore some electronics or other valuable property to working condition.

Keep out the elements. If the structure of your property has sustained extensive damage, you should try to keep the elements out to prevent additional damage. Exposure to additional water, wind, or sunlight can compound the damage caused by smoke residue and soot.

Limit soot damage. It is generally a good idea to reduce foot traffic on the scene of a recent fire. When soot gets embedded into carpeting or upholstery, it can be much more difficult to restore these materials to a pre-fire condition.

How to Prevent Fire Damage from Grills

7/21/2021 (Permalink)

We all know what that means, it is time to fire up those grills! We all love the smells of freshly grilled hamburgers and hotdogs but if you aren’t careful, that smell you are experiencing could be the smell of fire damage! SERVPRO of Birmingham has seen fire damage and smoke damage caused by the early celebrations of springtime. Did you know that according to the National Fire Protection Association, gas grills cause more home fires than charcoal grills? According to the Hearth, Patio & Barbecue Association, 64% of households own a gas grill, 44% own a charcoal grill and 9% own an electric grill. A good grill master knows that being unaware of grill safety can be a factor for seasonal fires. Below are some tips we got from our friends at Nationwide to ensure your grill season is a safe one! Grill Safety Tips:

  • Grill away from any structure.
  • Make sure your grill is stable.
  • Keep your grill clean.
  • Check for propane leaks.
  • If the flame goes out, wait five minutes before relighting.
  • Keep an eye on what is going on around the grill.
  • Be cautious when using a charcoal starter fluid.
  • Don't wear loose clothing or clothing that can dangle.
  • Be prepared to put out a fire.

If your property is affected by fire damage or smoke damage, call the trusted professionals at SERVPRO of Texarkana at 903.832.4400.

Got Mold?

7/19/2021 (Permalink)

Mold can be in your home and you may not even realize it. Whether you see the affected areas or not, here are a few things you can do! First, if you see visible mold, do not mess with it. When mold is disturbed, it can release microscopic mold spores. When this happens mold can circulate inside your home using your HVAC system and any fans you have on. This makes it so the affected areas grow and become larger. Check out what to do and not do.

What Should You Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and ALL fans.
  • Contact SERVPRO of Texarkana for mold remediation services.

What Should You Not Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold

SERVPRO of Texarkana specializes in mold remediation. We use specialized equipment and techniques to properly clean and resolve your mold problem quickly and safely. The safety and health of you and your family are our biggest concern. If you have mold in your home or business, give SERVPRO of Texarkana a call at 903.832.4400. 

Flood Water Facts

7/15/2021 (Permalink)

During this time of year, we see a lot of rain in the Texarkana area. Across the United States though, flooding is one of the most commonly widespread weather-related disasters. Whether your home or business is near a coastline, along city streets, in the mountains, near a river or even in the desert, there is always potential for flood damage. Though you may have never experienced a flood in the past, there’s no level of security to assure that you will not in the future. Did you know that 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities?  According to the American Red Cross (ARC), floods cause more damage in the U.S. every year than any other weather-related disaster.  The ARC offers the following safety tips:

Stay away from floodwaters

If you approach a flowing stream where water is above your ankles, stop, turn around, and go another way.  Six inches of swiftly moving water can sweep you off of your feet.

Driving on a flooded road

Turn around and go another way.  If you are caught on a flooded road and water is rising rapidly around you, get out of the car quickly and move to higher ground.  Most cars can be swept away by less than two feet of moving water.

Keep children out of the water

They are curious and often lack judgment about running water or contaminated water.

Always be prepared and ready. Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. SERVPRO of Birmingham is prepared to handle any size disaster. The sooner work begins, the sooner your home or business can return “Like it never even happened.” Call us at 903-832-4400. 

What to do until help arrives:

7/13/2021 (Permalink)

A fire can leave behind soot, smoke damage and a host of other problems. Ceilings, walls, woodwork, carpeting, and floors will often need a thorough professional cleaning. If your home or business suffers a fire, it is important to take the appropriate steps to prevent further damage until your local SERVPRO of Birmingham South arrives. The following tips may help reduce damage and increase chances of a successful restoration.

DO:

-Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.

-Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork. n Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas.

-If electricity is off, empty freezer/ refrigerator completely and prop doors open to help prevent odor.

-Wipe soot from chrome kitchen/ bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant.

-If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.

-Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

Power Outages

7/9/2021 (Permalink)

Extended power outages may impact the whole community and the economy. A power outage is when the electrical power goes out unexpectedly. A power outage may:

  • Disrupt communications, water, and transportation.

  • Close retail businesses, grocery stores, gas stations, ATMs, banks, and other services.

  • Cause food spoilage and water contamination.

  • Prevent use of medical devices.

PROTECT YOURSELF DURING A POWER OUTAGE:

  • Keep freezers and refrigerators closed.

  • Only use generators outdoors and away from windows.

  • Do not use a gas stove to heat your home.

  • Disconnect appliances and electronics to avoid damage from electrical surges.

  • Have alternate plans for refrigerating medicines or using power-dependent medical devices.

  • If safe, go to an alternate location for heat or cooling.

  • Check on neighbors.

HOW TO STAY SAFE WHEN A POWER OUTAGE THREATENS: 

Prepare NOW

  • Take an inventory of the items you need that rely on electricity.
  • Talk to your medical provider about a power outage plan for medical devices powered by electricity and refrigerated medicines. Find out how long medication can be stored at higher temperatures and get specific guidance for any medications that are critical for life.
  • Plan for batteries and other alternatives to meet your needs when the power goes out.
  • Sign up for local alerts and warning systems. Monitor weather reports.
  • Install carbon monoxide detectors with battery backup in central locations on every level of your home.
  • Determine whether your home phone will work in a power outage and how long battery backup will last.
  • Review the supplies that are available in case of a power outage. Have flashlights with extra batteries for every household member. Have enough nonperishable food and water.
  • Use a thermometer in the refrigerator and freezer so that you can know the temperature when the power is restored. Throw out food if the temperature is 40 degrees or higher.
  • Keep mobile phones and other electric equipment charged and gas tanks full.

Smoke Webs

7/7/2021 (Permalink)

Did you know?

Residues (such as burning plastics or the soot from furnace disorders) form long chains of ionized smoke particles that assemble in corners or at junctions of walls and ceilings which are called smoke webs!

The picture is from a fire damage that our large loss division assisted with out of state. The building had 35,000 square feet that was affected, it took our team a few weeks to completely clean the facility. 

Does your business have a plan? Check out these tips:

Protect your people : Your employees are your most important business asset. These tips can help prevent them from being injured in a fire.

  • Fire Plans: Make sure your employees know what to do if there's a fire, including calling 911 immediately. Conduct a fire drill at least once a year to keep employees aware of your workplace fire safety protocol. 
  • Evacuation Plan: In larger buildings, post a fire evacuation plan in several spots around the workplace. Never include elevators in an evacuation plan; always use the stairs. 
  • First Aid: In case of fire injuries, your employees should be familiar with the location of the first-aid kit, which should be kept where possible hazards can occur most-such as in the kitchen.

Why You Should Recycle

7/5/2021 (Permalink)

US Waste

Americans throw away 25,000,000 plastic beverage bottles every hour.

The United States of America is the #1 trash-producing country in the world at 1,609 pounds per person per year. This means that 5% of the world's people generate 40% of the world's waste.

Americans toss out enough aluminum every 3 months to rebuild our entire commercial air fleet.

The average American uses seven trees a year in paper, wood, and other products made from trees. This amounts to about 2 billion trees per year.

Every month, we throw out enough glass bottles and jars to fill up a giant skyscraper.

Manufacturers produce more than 15 million tons of expanded polystyrene (aka, StyrofoamTM) each year, but we recycle less than 1% of it.

According to the EPA, yard trimmings and food residuals together constitute 24% of the U.S. municipal solid waste stream.

The highest point in Hamilton County, Ohio (near Cincinnati) is "Mount Rumpke." It is actually a mountain of trash at the Rumpke sanitary landfill towering 1045 ft. above sea level.

The US population discards each year 16 billion diapers, 1.6 billion pens, 2 billion razor blades, and 220 million car tires each year.

4th of July Safety Tips

7/1/2021 (Permalink)

4th of July in Texarkana is always one of the cities favorite times. From the fireworks booming and celebrating in parking lots and pools as the night sky is lit up. Gathering with family and friends gather around for food, festivities, and fun. It can be easy to just get lost in all the fun going on but this can be one of the most dangerous times of the year with things such as fireworks, sparklers, bonfires, and BBQ's becoming possible fire damage. 

SERVPRO of Texarkana has some reminders and safety tips to ensure this 4th is the best and safest it can be!  

If you are choosing to build a bonfire this weekend make sure that you are using only dry material and make sure that all debris is at least 10 feet away.  When you are finished ensure that you extinguish the fire, pour water on all embers until the hissing sounds stop. Always keep a fire extinguisher close by when having bonfires or grills going so you can keep any fire damage from spreading in the case of an emergency. While most kids love playing with fireworks, it is important to never toss or throw the fireworks at anyone. If dealing with fireworks, please consider the following safety tips and suggestions.

  • Wear protective eye and hand gear
  • Never carry fireworks in your pockets
  • Always have a bucket of water nearby
  • Keep unused fireworks in a closed box
  • Make sure all spectators are 25 to 40 feet away

If you do have fire damage know that SERVPRO of Texarkana is a call and ready throughout the entire Holiday weekend! We have the equipment, expertise, and experience to restore your fire and/or smoke damage.  We will ensure the highest care to get you back to celebrating the Freedom we have so graciously been given. 

Recycling & Energy

6/29/2021 (Permalink)

Recycling aluminum requires 95% less energy than making aluminum from raw materials, and produces 95% less air pollution and 97% less water pollution.

Only 10% of the 140.3 million cell phones retired in 2007 were recycled. If we recycled all of the cell phones retired each year, we would save enough energy to power 18,500 homes for a year.

Recycling one million laptops saves enough energy to power 3,657 American homes in a year.

Recycling paper takes 60% less energy than making paper form raw materials.

Recycling plastic saves twice as much energy as burning it in an incinerator.

Recycling plastic takes 88% less energy than making plastic from raw materials.

Over a ton of natural resources are conserved for every ton of glass recycled, including 1,300 pounds of sand, 410 pounds of soda ash, 380 pounds of limestone, and 160 pounds of feldspar. Source: Keep America Beautiful

The energy saved from recycling one glass bottle can run a 100-watt light bulb for four hours. It also causes 20% less air pollution and 50% less water pollution than when a new bottle is made from raw materials.

What's the difference?

6/25/2021 (Permalink)

Lately there has been flooding all over the United States: if you are unfamiliar with the difference between a flash flood warning, flood warning, and flood advisory; then read below! 

What is the difference between a Flood Watch and a Flood Warning issued by the National Weather Service?

  • Flash Flood Warning: Take Action! A Flash Flood Warning is issued when a flash flood is imminent or occurring. If you are in a flood prone area move immediately to high ground. A flash flood is a sudden violent flood that can take from minutes to hours to develop. It is even possible to experience a flash flood in areas not immediately receiving rain.

  • Flood Warning: Take Action! A Flood Warning is issued when the hazardous weather event is imminent or already happening. A Flood Warning is issued when flooding is imminent or occurring.

  • Flood Watch: Be Prepared: A Flood Watch is issued when conditions are favorable for a specific hazardous weather event to occur. A Flood Watch is issued when conditions are favorable for flooding. It does not mean flooding will occur, but it is possible.

  • Flood Advisory: Be Aware: An Flood Advisory is issued when a specific weather event that is forecast to occur may become a nuisance. A Flood Advisory is issued when flooding is not expected to be bad enough to issue a warning. However, it may cause significant inconvenience, and if caution is not exercised, it could lead to situations that may threaten life and/or property.

What to do AFTER a water damage

6/23/2021 (Permalink)

Understanding what type of water you are dealing with is critical. 

Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. Gray water is slightly contaminated water; clean water becomes gray water when it is left untreated. Black water is highly contaminated and filled with fungi, bacteria, and chemicals. Black water is usually caused by sewage damage, flooding or any type of natural disaster. Black water should ALWAYS be handled by a trained professional.

Make sure you...

-Shut off the water source if possible or contact someone to do it

-Turn off circuit breakers if safe from potential electrical shock. DO NOT enter rooms with standing water.

-Remove excess water by mopping and blotting. Wipe excess water from wood furniture after removing tabletop items. Place aluminum foil or wood blocks between furniture legs and wet carpet.

-Remove and prop up wet upholstery cushions.

-Move any paintings, art, computers, documents, and other items of value to a safe place.

-Do not leave any books, newspapers, or magazines on wet carpet.

-Do not use your household vacuum cleaner since there is potential for electrical shock. 

-Do not turn on ceiling fixtures if the ceiling is wet, and do not enter the room if the ceiling is sagging.

Managing Mold

6/21/2021 (Permalink)

When there is water in your home, mold can quickly become an issue. It can cause health effects and damage to your property. SERVPRO of Texarkana has the training, protective gear, and specialized equipment to handle your mold problem. 

Call SERVPRO of Texarkana

The mold cleanup and restoration process begins when you call us. One of our employees will ask a series of questions to help determine the necessary equipment, resources, and personnel needed. 

Assessment 

Your property will be carefully inspected for signs of mold using various technologies to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden from plain view. 

Containment

Different containment procedures will be placed to prevent the spread of mold, like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. 

Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO of Texarkana technicians use powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress. 

Removing 

The process of mold remediation depends on the amount of mold growth and the type of surface it's on. Anti-fungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new ones from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary.

Cleaning  

SERVPRO of Texarkana cleans your furniture, decorative items, curtains, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and sanitize your belongings. 

Restoration

Depending on the level of mold damage, some building materials may have to be removed. Restoration may involve minor repairs  or major repairs such as reconstruction. 

Spring Cleaning Tips!

6/17/2021 (Permalink)

Spring has arrived and we want you to keep your home or business in good condition all year long! We want you to prevent mold, water leaks, and even fires! 

In the meantime, here are some helpful tips about Spring-Cleaning for your OFFICE:

-Divide your workspace into zones: Determine how you want and need to use the space and set up zones for your daily functions. You may require a workspace for your computer, a library area for your research, a storage area for supplies and a filing area for your archives. This will provide a foundation for a more efficient use of space.

-Keep only what you need at arm's length: Boxes of pens, stacks of papers and old coffee cups need to go. Rid your desk of visual clutter by paring down the items on top to the essentials only. Supplies, paperwork and personal items should be kept in the zones you've established for them.

-Create a daily paper system: Consider creating hanging files or baskets labeled "to read," "to do," and "to file." Establish set days for each, so that you don't get behind or feel the overwhelming need to do everything at once.

-Sort your catch-all drawer: Use drawer dividers to give everything a place, like compartments for paperclips and rubber bands. Go through the drawer every six weeks and clear out anything that is out of place or isn't being used.

-Eliminate digital clutter: Digital clutter can be just as stressful as physical clutter. Organize digital files and your email inbox just as you would paper files- with a system of logical and clearly labeled folders. Also, keep the icons on your desktop to a bare minimum, and trade in sticky notes on your monitor for calendar reminders.

-Disinfect regularly: Prevent the buildup of dust, dirt, food stains and fingerprints. Wipe down your desk, phone, keyboard and monitor once a week with disinfecting wipes. 

How to help prevent mold

6/15/2021 (Permalink)

1. Identify problem areas in your home and correct them. Preventing mold from growing or spreading might be as simple as ripping up carpet in a damp basement, installing mold-resistant products, or repairing damaged gutters.

2. Dry wet areas immediately. Mold can't grow without moisture, so tackle wet areas right away. 

3. Prevent moisture with proper ventilation. Make sure an activity as simple as cooking dinner, taking a shower, or doing a load of laundry doesn't invite mold by providing proper ventilation in your bathroom, kitchen, laundry room, and any other high-moisture area. 

4. Equip your home with mold-resistant products. Building a new home or renovating an old one? Use mold-resistant products like mold-resistant drywall or mold-resistant Sheetrock, and mold inhibitors for paints. 

5. Monitor humidity indoors. The EPA recommends keeping indoor humidity between 30 and 60 percent. You can measure humidity with a moisture meter purchased from your local hardware store. 

6. Direct water away from your home. If the ground around your home isn't sufficiently sloped away from the foundation, water may collect there and seep into your crawlspace or basement.

7. Clean or repair roof gutters.  Have your roof gutters cleaned regularly and inspected for damage. Repair them as necessary, and keep an eye out for water stains after storms that may indicate a leak.

8. Improve air flow in your home. Without good air flow in your home, that excess moisture may appear on your walls, windows and floors. To increase circulation, open doors between rooms, move furniture away from walls, and open doors to closets that may be colder than the rooms they’re in. Let fresh air in to reduce moisture and keep mold at bay.

9. Keep mold off household plants. They're beautiful and help keep your indoor air clean — and mold loves them. The moist soil in indoor plants is a perfect breeding ground for mold, which may then spread to other areas of your house.

Call us if you have any signs of mold, we have trained professionals to handle the infestation. 903-832-4400. 

Help Prevent Heat Related Fires

6/11/2021 (Permalink)

It’s going to get cold again here soon…

Besides using the fireplace to stay warm some people use alternative sources such as portable space heaters, and wood burning stoves. Heating equipment is the cause for many residential fires annually, causing deaths, injury and property damage. Here are some tips to help you reduce the risk of a heating-related fire:

-Keep flammable items at least three feet away from heating equipment

-Have a qualified professional install stationary space heating equipment, water heaters, or central heating equipment according to the local codes and manufacturers instructions

-Remember to turn portable heaters off when leaving the room or going to bed

-Plug space heaters directly into outlets, never into an extension cord or power strip.

-Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters

-Install and maintain carbon monoxide and smoke alarms inside your home and business.

-Test alarms monthly

-Have heating equipment and chimneys cleaned and inspected every year by a qualified professional

-Make sure fireplaces have a screen to help prevent sparks

-Make sure ashes are cool before putting them in a metal container

For more information on safety tips call your local fire department.

Content Restoration after Fire Damage

6/9/2021 (Permalink)

CONTENTS RESTORATION

From furniture to antiques to artwork and appliances, we'll treat your treasures with the care they deserve. While some items can be cleaned on-site, in many cases we'll need to inventory, pack out and transport the contents of your property to our state-of-the-art facility to ensure the best care possible.

Key Issues

  • Contents may need to be cleaned off-site
  • Contents inventory
  • Determine replacement and restoration
  • Pack
  • Ozone treatment
  • Cleaning
  • Odor removal
  • Secure
  • Return

Contents Inventory

  • We arrive on-site and inventory all of your personal belongings.
  • We carefully pack all salvable items to transport to our secure warehouse and cleaning facility.
  • Unsalvageable contents are inventoried and discarded.

Contents Valuation

We have trained professionals to help you establish replacement values versus restoration costs. We are also available for pricing of non-salvable inventory items.

Restoration

  • Thorough cleaning
  • Proper handling of all electronics
  • Photographs and artwork
  • Fabrics
  • Clothes
  • Memorabilia
  • Antiques
  • Soft goods
  • Dry Cleaning
  • Appliances
  • Surfaces
  • Odor Removal

Mold Prevention

6/7/2021 (Permalink)

Moisture and Mold Prevention and Control Tips:

Moisture control is the key to mold control, so when water leaks or spills occur indoors, ACT QUICKLY.  If wet or damp materials or areas are dried within 24 to 48 hours after a leak or spill happens, in most cases, mold will not grow.  

Clean and repair roof gutters regularly.  

Make sure the ground slopes away from the building's foundation so that water does not enter or collect around the foundation.  

Keep air-conditioning drip pans clean and the drain lines unobstructed and flowing properly.

Keep indoor humidity low.  If possible, keep indoor humidity below 60% relative humidity (ideally, between 30% to 50%).  Relative humidity can be measured with a moisture or humidity meter, which is a small, inexpensive instrument (from $10 to $50) that is available at many hardware stores.  

If you see condensation or moisture collecting on windows, walls or pipes, ACT QUICKLY to dry the wet surface and reduce the moisture/water source.  Condensation can be a sign of high humidity

Fire Safety Tips

6/3/2021 (Permalink)

Tips For Fire Safety:

  1. Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas.

  2. Test smoke alarms every month. If they’re not working, change the batteries.

  3. Talk with all family members about a fire escape plan and practice the plan twice a year.

  4. If a fire occurs in your home, GET OUT, STAY OUT and CALL FOR HELP. Never go back inside for anything or anyone.

Here are some tips on WHAT TO DO AFTER A FIRE:

  1. Call 9-1-1. Give first aid where needed; cool and cover burns to reduce the chance of further injury or infection.


  2. Let friends and family know you’re safe.


  3. People and animals that are seriously injured or burned should be transported to professional medical or veterinary help immediately.


  4. Stay out of fire-damaged homes until local fire authorities say it is safe to re-enter.

Water Damage? What to do

6/1/2021 (Permalink)

If you have a water damage from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, here are some things to do before SERVPRO arrives.

  • Shut off the source of the water.

  • Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.

  • Remove as much excess water as possible by mopping and blotting

  • Wipe excess water from wood furniture after removing lamps and tabletop items

  • Remove and prop up wet upholstery cushions for even drying

  • Place aluminum foil or wood blocks between furniture legs and wet carpeting

  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

  • Use wooden clothespins to keep furniture skirting off damp floors

  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors

Tornado Need to Know

5/28/2021 (Permalink)

Tornadoes are known to cause widespread damage throughout the United States, especially in the Southern Plains and SouthEast. But how much do we truly know about these destructive entities that tear through our homes and businesses?

Here are a couple of quick facts about tornadoes:

  • The average tornado travels Southwest to Northeast but have been known to move in any direction.

  • Tornadoes are most likely to occur between 3pm and 9pm but can occur at any time.

  • Dr. T. Theodore Fujita devised the F0-F5 Scale for tornadoes in 1971.

  • In 2006 the National Weather Service unveiled the Enhanced Fujita Scale (EF Scale).

  • A tornado normally appears transparent until it picks dust and mud from the ground.

  • The USA averages around 1,200 tornadoes every year, more than any other country.

  • In the southern hemisphere tornadoes usually rotate in a clockwise direction. In the northern hemisphere tornadoes usually rotate in a counterclockwise direction.

Signs of Danger

  • Dark, green tinted sky

  • Large hail

  • Low-lying rotating cloud

  • Loud roar similar to a freight train

We encourage everyone to be weather aware. Have a family plan in the event of a tornado warning. Know where your safe areas are wherever you are.

Boyz-n-the-Flood

5/26/2021 (Permalink)

Vs. Other Water Losses

Flood damage Texarkana considered a Category 3 water loss, meaning it is grossly contaminated.  The water carries solid debris and bacteria that can cause diseases. Floods can be very dangerous, but even if the flooding is not life-threatening, bacteria and viruses being carried in the water can cause serious health risks.

How To Mitigate

Safety is a priority in flooding situations.  Live electrical wires are a serious, life-threatening hazard.  Like any water damage, standing water must be removed and the structure dried, but with added protections and cautions.  Porous materials sometimes cannot be cleaned and disinfected to required standards post-flood. Carpeting and padding must be removed and discarded.  Drywall needs to have flood-cuts done to remove any hidden water. Flood-cuts can potentially save the remaining wall and prevent microbial growth from starting to spread.  Any water-soaked insulation must be discarded too. If the debris contains chemicals, sewage, or other potentially harmful materials, we might need to contain the solids and dispose of them according to local hazardous waste rules. 

Count On Us!

SERVPRO of Texarkana has all the resources to take care of your needs during disasters like flooding.  We have more than enough equipment to handle any size job or any amount of jobs. We are also professionally trained in the SERVPRO system and have IICRC certified team members ready to assist 24/7.  Contact SERVPRO of Texarkana 903-832-4400.

Toilet Leaks Can Seem Small but Create A Big Mess

5/24/2021 (Permalink)

A leak from a toilet may seem like a little issue; more of a headache then an actual issue, but even a small amount of water can call a big mess. Many people may see just the water on the floor around the base of the toilet and think that just mopping up the mess will take care of the problem, but damage can be much more excessive then is visible.

It is not uncommon for toilets to malfunction and leak or have a wax ring fail and cause water damage, but it makes it no less annoying and frustrating when it happens to you, in your home. SERVPRO of Texarkana has been helping with water damages from toilet leaks and pipe breaks for many years and our trained and experienced crews of technicians are ready 24/7, 365 to respond and help you when disaster strikes.  We are ready to help you.

Crawlspace Water Remediation

5/20/2021 (Permalink)

Water leaks can wreck havoc in a home or business. This crawlspace was damaged from a leak so the SERVPRO of Texarkana team entered into the space in order to clean out the wet material.  After the material was removed, the remaining wet beams needed to be dried. The team immediately jumped into action in order to ensure the wooden beams in the crawlspace were dried correctly and efficiently. The owner was very grateful that the SERVPRO of Texarkana's team responded quickly to her emergency. The professionalism this team showed during this job was incomparable to other remediation companies that the owner has dealt with in the past.  Our team is efficient, knowledgeable, professional and prepared to clean up your disaster in order to make it "Like it never even happened."  Give us the chance to serve you during your time of need.  Call us at 903-832-4400

SERVPRO of Texarkana specializes in disaster restoration, cleanup and repair services, helping to remediate damage, making it “Like it never even happened,” for both commercial and residential customers.

About SERVPRO®

Founded in 1967, the SERVPRO® Franchise System is a leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO® System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

Give Soot The Boot

5/18/2021 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Texarkana will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today – 903-832-4400.

Preventing Microbial Growth: 2

5/14/2021 (Permalink)

In our previous blog, we began learning about how to prevent microbial growth.  Here are some more tips on how to prevent microbial growth in your home.

4.  When you are building or repairing a home, use products that are microbial growth resistant.  This can help protect your home in the future.

5.  Monitor the humidity within your home.  Keeping an eye on the indoor humidity can help prevent moisture.

6. Increase the circulation in your home.  Open windows and doors to let in fresh air which will help reduce moisture. 

8.  Keep an eye on your indoor plants and make sure there is no mold growing on them.

When you notice a microbial growth issue in your home, be sure to call SERVPRO of Texarkana at 903-832-4400.  We can do a visual inspection for you then guide you on mitigating an issue, if one is found.  SERVPRO of Jackson is always here to help!

Preventing Microbial Growth

5/12/2021 (Permalink)

A common occurrence in older homes is microbial growth.  Often times, people do not realize they have a growth issue until it gets out of hand.  Before microbial growth takes over your home, let SERVPRO of Texarkana help guide you with some easy tip to help your home be microbial growth resistant.

1.  Identify problem areas in your home such as condensation on a window or a damp area in your home.   

2.  Next, you must fix that problem area! Remove material that doesn't dry.  Call SERVPRO of Texarkana to help you figure out where moisture is after any water loss occurs.

3. Make sure your home is properly ventilated.  Vent appliances to the outside and when you are showering or bathing, don't forget to turn on the bathroom vent in order to help remove moisture in the air.  

In our next blog, we will tackle some more tips on how to help your home stay free of microbial growth.  And remember, when you are concerned about a microbial growth issue, call SERVPRO of Texarkana today to schedule a visual inspection at 903-832-4400.  We are always here to help! 

Smoke and Soot

5/10/2021 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Texarkana will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today –903-832-4400

24 Hour Emergency Water Damage Service

5/6/2021 (Permalink)

SERVPRO of Texarkana is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help: Call Today - 903-832-4400

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Texarkana has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Fire? Let Us Clean Up For You

5/4/2021 (Permalink)

SERVPRO of Texarkana, is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

Electrical Fire Prevention

4/30/2021 (Permalink)

Electrical fires are one of the leading causes of house and business fires in the United States.  

You may lessen your chances of an electrical fire with a few simple steps:

  1. Closely examine electrical equipment and their cords.  
  2. Change out cords that are old, rotting, or becoming frayed.  These are hazardous!
  3. Hire a licensed electrician to survey your home or business.  She or he will check your outlets and any wires that could lead to fire.  

Older Building are Especially at Risk

If your home or commercial business is older, it is crucial that you take the steps listed above.  Wires and outlets may have been damaged since last time your property was inspected.

We strive to keep you informed in hopes that this type of emergency never occurs.  If it does occur and you need assistance, SERVPRO of Texarkana is here 24/7 to answer your calls, and have our trained professionals help in your time of need. You can reach us by dialing 903-832-4400. 

Pet Safety, in case of Fire

4/28/2021 (Permalink)

An Evacuation Plan That Leaves Time For Pets

Fires can happen to anyone anywhere!  When an unexpected fire emergency occurs, it is beneficial to have a plan in place!  Everyone, including pets needs to be evacuated and to know where to meet. Make sure your meeting place is a safe distance from the home to avoid smoke inhalation.  While the main focus is to get your family out as quickly as possible, having an evacuation plan and practicing it can give you time to get your pets out too. Here are a few steps to take to ensure everyone, even your pets safety: 

Practice Makes Perfect

Don’t be caught confused about what steps to take in case of fire.  In the heat of the moment, it is almost impossible to think of everything you need to do.  This is why practicing the actual plan is important. This will help you to leave time to pick up your pets and take them to the designated meeting spot. 

Where do Your Pets Go?

Take note of the places your pets go when they are scared.  Does your dog hide behind the sofa when a thunderstorm strikes?  Does your cat hide in the laundry room when something startles her?  When a fire starts, you do not want to spend a lot of time looking for your animals.  Create a checklist of areas to look in case of an emergency. Keep your list on the fridge or pinned to a bulletin board for easy access.  Being prepared with this checklist can help get you and your pets out as quickly as possible. 

Keep Leashes by the Exit

Sometimes when animals are frightened they will run away.  When you are evacuating, it is important to keep your pets on a leash so that as firetrucks and other first responders approach, everyone is safe.  You will be able to find your leashes more easily if they are kept by your main exit on a hook. Then you can guide your pet to safety.

Expect The Unexpected

4/26/2021 (Permalink)

Imagine waking up one morning and going through your normal routine.  Everything is panning out to be a great day as you have had a great start to your morning.  As you stretch out in your favorite chair and go to sip your freshly brewed coffee, your phone rings.  Now who could that be!? It’s none other than the commercial building owner at your business. He’s called to inform you that a pipe has just burst! And your entire livelihood is covered in water!  

What should you do?

Here to help is SERVPRO of Texarkana.  We understand that disasters can happen at any time, and we are faster to any disaster.

Here are a few steps to help guide you through a stressful situation like this:

  1. Gather your insurance information.
    • You would be surprised to find out how many businesses do not know their own policy details.  In disastrous times such as these it is very important to have your insurance information readily on hand.
  2. Keep Calm & Call SERVPRO of Texarkana

At SERVPRO of Texarkana we strive to fully restore any size damage to your property in a professional and prompt manner.  We understand that every hour cleaning is lost revenue and productivity. Give us a call when emergencies arise and we’ll make it “Like it never even happened.” 903-832-4400.

Dashing Through Your Ducts

4/22/2021 (Permalink)

Duct cleaning generally refers to the cleaning of various heating and cooling system components of forced air systems, including the supply and return air ducts and registers, grilles and diffusers, heat exchangers heating and cooling coils, condensate drain pans (drip pans), fan motor and fan housing, and the air handling unit housing.

If not properly installed, maintained and operated, these components may become contaminated with particles of dust, pollen or other debris. If moisture is present, the potential for microbiological growth (e.g., mold) is increased and spores from such growth may be released into the air of your commercial business. Some of these contaminants may cause health effects in people if they are exposed to them.

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

Attention Business Owners: 3 Facts You Need To Know

4/20/2021 (Permalink)

Your commercial building can be affected by flooding from several sources. Water damage can include warped flooring and moldy drywall, but one of the more immediate issues caused by flooding is the influx of contaminated water. If your business has recently been damaged by flooding, it can be helpful to understand how this type of water can cause long-term damage and what you can do to mitigate it. 

  1. It Can Contain Dangerous Chemicals 

Environmental experts often call contaminated water that stems from flooding Category 3. This means the water did not come from a sterile source and may contain a variety of hazardous components, including harsh sewer and lawn chemicals that entered the water during flooding. These chemicals can make the water dangerous to touch, so calling in a flood damage and cleanup service is the safest way to have it removed. 

  1. It May Make You Sick 

Category 3 water damage can be dangerous in more than one way. For example, standing black water can grow microbes that may cause a variety of health effects. Urine and feces may also be present, even if they are not immediately visible, so it is wise to avoid this type of water completely and wait for professional cleanup services to arrive. 

  1. Acting Quickly Can Be Essential 

Because contaminated water can become more dangerous the longer it sits, it is a good idea to call in a cleanup crew right away. This can be important even if you believe the worst of the damage has already been done. Having the water removed may reduce the chances of long-term issues with your building’s affected floors and walls and prevent mold growth, which can be difficult to treat once it takes hold. 

Cat 3 water damage can harm your  commercial building in several ways. However, when you know its dangers and how to combat it, you may be able to prevent the worst of the destruction.

If your commercial building has experienced a water emergency call SERVPRO of Texarkana  903-832-4400. 

Water Is For Faucets, Not For Floors

4/16/2021 (Permalink)

This picture depicts a water damage scene in which our SERVPRO of Texarkana's team was called out to after water leaked into the bedroom. The carpet was saturated upon arrival so the team jumped into action.  When this happens, the carpet must be dried out and in this case, the wall needed to be dried also. After the moisture readings were complete, the team pulled the carpet back from the wall and begin to set up the drying equipment. In this scenario, the carpet is dried with different equipment that the SERVPRO  team brings with the to the site.  As you can see in this picture, the carpet is lifted as the equipment sends air under it. This helps the carpet dry more quickly and efficiently. The wall is being dried with the equipment also. This customer was very pleased with the results from our work and was surprised that we were able to work so quickly to get this job finished for them.

Storm In Sight

4/14/2021 (Permalink)

Spring showers can lead to severe storms and the flooding of your home. We’re here to help mitigate the resulting water damage to keep your shelter sturdy and safe. If a storm tears through, SERVPRO of Texarkana is here to get your home or commercial business back in working order. SERVPRO of Texarkana can handle any size disaster. If you have any questions or concerns, let us know by calling 903-832-4400. Don't hesitate to call us when disaster strikes. We are always here to help at SERVPRO of Texarkana!

SERVPRO of Texarkana specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

The Grossest Profit

4/12/2021 (Permalink)

Toilets overflow with sewage from time to time due to a sewage backup, and commercial properties are just as vulnerable as a home, apartment complex, condominium, ext. That means if the main sewer line to your office building gets clogged, then your entire office will be grossly contaminated with sewage water.

If you are a business owner and have to close your office for any period of time this could be detrimental to your business. In moments like this, it is important to remember to think calmly and act quickly. Contacting your property owner is usually a priority. Next to that you need to contact SERVPRO of Texarkana to handle this type of emergency. SERVPRO of Texarkana's team is highly trained to mitigate and restore any size property loss. Also, SERVPRO operates 24/7. Isn't it relieving to know you have a SERVPRO in your community who can respond to an emergency like this? Call us today at 903-832-4400.

How To Prevent A Water Damage

4/8/2021 (Permalink)

No matter what time of year it is, if you’re going to be away from your home for an extended amount of time – even just overnight – it’s a smart idea to turn off your water until you return home. Why? Because it doesn’t take very much water to cause a whole lot of damage! If your pipes freeze and burst while you’re gone, or if a washer hose ruptures or a supply line leaks, major water damage can occur! There are a few things you can do before heading out of town to give you peace of mind when it comes to the state of your home’s water.

Shut off the Main Water Valve

Your safest bet is to turn off the main water valve. Make sure the adults in your home know where the main shutoff valve is and know how to turn it on and off. (Knowing this will also come in handy if you’re at home during an emergency, so the water can quickly be shut off!) Locate the main water valve near your water meter usually located in the basement, near the front of the house, attached to the outside of the home’s exterior, or in an underground box in the yard.

There are two types of main shutoff valves. You’ll probably find what’s called a “gate valve” if you’re in an older home. Turn the rounded handles a certain number of times to open or close the valve. The “ball valve” is more common today. Turn the lever-like handle 90 degrees to turn the water on or off. If this valve crosses the pipes, it’s closed; if it’s parallel to them, it’s open.

Test shutting off the valve ahead of time by locating the main shutoff valve, turning it off, and running a faucet. If no water comes out, you’ve successfully turned off your home’s water supply!

Turn off Individual Water Valves

But what if you’re leaving during the summer and you can’t turn off your entire water supply because you have automatic sprinklers? If this is the case, you can simply turn off individual water valves to the water sources with the highest damage risk. These sources include the dishwasher, washing machine, and ice-maker. Individual shutoff valves tend to be located directly on the supply lines leading to most appliances, including toilets and faucets. Usually, this will be a small rounded handle that you’ll turn clockwise. Doing this will turn off the water to that source. (Take note that the ice-maker shutoff valve may be under the sink or in the basement!)

If you’ll be shutting off individual water supplies, it’s a good idea to kill two birds with one stone and check your supply lines themselves. They can become weak over time, resulting in leaks, cracks, or bulging. If you notice these or other forms of corrosion, you may want to repair or replace them before leaving.

Turn off Water Supply to Outdoor Faucets

If you’re leaving during the colder seasons, it’s a good idea to also shut off the water to your outdoor faucets as well. Their shutoff valve will most likely be located inside your house. Shut it off before you head out the door. Once you’ve shut off the valve, turn on the exterior faucet to drain any excess water. And remember to detach the hoses, too!

How To Recover After A Fire

4/6/2021 (Permalink)

After a fire, making sure all of your valuables and personal belongings are clean of all smoke and soot is your top priority, therefore it is our top priority.

This is no easy task:

First, we start with inventorying your content and separating the salvageable from the non-salvageable. Second, we carefully pack up the salvageable content from the home to take it to our secured warehouse, where we start the cleaning process. Next, we unpack the items, clean them, and repack them into new, fresh boxes. Now that the contents have been individually cleaned and re-boxed, they can be put into our Ozone room where our ozone generator is able to take any additional smoke smell out of the material. Finally, we will bring your items back "Like it never even happened."

If you are in need of fire restoration, give us a call at 903-832-4400

Local Commercial Apartment Fire

4/2/2021 (Permalink)

Cleaning takes a lot of knowledge, experience and manpower to do the job right. Our crews are properly trained and certified in all these areas and are ready 24/7.

This apartment fire started in the kitchen on the stove affecting the entire apartment. SERVPRO of Texarkana was called to access the damages and restore the property. Our teams cleaned the structure, and deodorized the apartment. 

Choose SERVPRO of Texarkana, the Professional Company that specializes in fire, water, mold and storm damage restoration. We are Here to Help and ready to respond to your needs if any of these conditions arise in Rankin County.

SERVPRO of Texarkana is available 24 hours a day, 7 days a week & 365 days a year (including holidays) for fire board-up and other emergencies. Our team makes sure your situation is handled correctly and professionally to minimize discomfort, inconvenience, and unnecessary additional costs.

 Call us 903-832-4400

Overflowing Toilet

3/31/2021 (Permalink)

SERVPRO of Texarkana responded quickly to a residential water loss caused from a toilet overflow in the hall bathroom. The water migrated through the hallway, living room and kitchen, affecting the laminate wood flooring in all the rooms. After SERVPRO removed the wet laminate wood flooring, we started the drying process with drying equipment to the concrete sub floor completing the job.

Let us restore your water damage property to its preloss condition. We are always here to help! 903-832-4400.

We provide quality water restoration services to your home and business. No matter what the cause or how large the project we have got you covered. No job is too small or too big for us at SERVPRO of Texarkana. Don't wait; call us to care for your needs.

Plumbing Leak in the Attic

3/29/2021 (Permalink)

This homeowner had water damage from the attic caused by a plumbing leak. The ceiling collapsed, there were three rooms affected with carpet and laminate flooring. Our trained technicians were on site quickly, accessed the damages, removed wet carpet pad, lifted the carpet for drying, removed the wet laminate flooring, and then set the drying equipment to dry the wet materials to complete the job.

Contact us immediately if you have a water loss.

SERVPRO of Texarkana is locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost. Do Not hesitate to call our team for help, this is what we do and specialize in. 

SERVPRO of Texarkana is well equipped to respond to an emergency of this magnitude. We have trained and certified technicians to handle all the aspects of your loss. If you have water damage to your home or business call us (903)832-4400. We are always here to help 24/7/365.

Clogged Drain on the Roof of Your Property

3/25/2021 (Permalink)

Clogged drain on the roof of this business caused water to leak down from the roof thru the ceiling tiles affecting several offices with water damage. SERVPRO of Texarkana was called to the job site to access the damages and start the mitigation process. Our crews extracted the standing water, removed the wet materials and began the drying process using air movers and dehumidifiers to complete the job.

Our crews are highly trained and certified. Restoring Commercial Properties, whether we are dealing with a small water clean up or a large one, no job is too big for us at SERVPRO of Texarkana.

Choose SERVPRO of Texarkana, the Professional Company that specializes in fire, water, mold and storm damage restoration. We are Here to Help and ready to respond to your needs if any of these conditions arise. Call us 903-832-4400.

The Impact Of Smoking In Your Home

3/23/2021 (Permalink)

It is common knowledge that smoking has negative consequences on your health, but it can also be dangerous to your home.

Fire Danger

Smoking is the leading cause of death in home fires.  Fires caused by smoking is most common in bedrooms and living rooms where flammable items such as carpet, blankets, and furniture are exposed.

Resale Value

Homes occupied by someone who smokes regularly are much more difficult to sell.  On average, house value decreases by nearly 29%. The smell left behind by cigarettes can get trapped in cupboards, vents, and even the ceiling.

While exceedingly difficult, it is possible to reduce and potentially get rid of the smell of smoke in your home.  Thoroughly cleaning the walls and ceilings, followed by a deep cleaning of the carpet and floors is the first step.  It may also be necessary to professionally clean the air ducts to prevent the smell from continuing to circulate throughout your home.

3 Types of Foundations: Pros and Cons

3/19/2021 (Permalink)

The foundation of a structure is the load bearing portion, typically built below ground.  This portion serves 3 purposes.

  1. Support the structure
  2. Keep out groundwater
  3. Function as a barrier to water and soil vapor

But, when deciding on the foundation of your home, it’s important to know the pros and cons of each option.

  • Slab Foundations:

These are the most cost efficient as well as the most common of the choices.  The process is simple, the slab starts with concrete footing poured 24 inches below projected finish grade.  Then concrete blocks are placed on top of the footers, internal piping is placed, then rock filler is added, and four inches of concrete poured on top.

The advantages of a slab foundation are that they are low maintenance and the least expensive option.  The disadvantages are that there is a higher potential for expensive repairs because plumbing is placed below the slab.  This means if there is a problem, the concrete would have to be broken to reach the issues at hand.  Another disadvantage is that a slab foundation has minimal protection from storms and bad weather. 

  • Crawlspace Foundations:

Homes with crawlspace foundations are raised a few feet off the ground.  As with slab foundations, footing is placed, and concrete blocks are placed the create the support for the walls. 

The advantages of a crawlspace foundation are the easy access for repairs to plumbing, electrical, piping, and ductwork.  A second advantage is warmer floors.  Because the floor is elevated and the underlying space is conditioned, the floors tend to be much warmer than a concrete slab. The disadvantages are that crawlspaces are prone to moisture.  It is important to keep an eye on your crawlspace to ensure you have proper insulation and ventilation.  Even with cutting edge vapor barriers there can still be potential for mold and fungi to grow due to increased moisture.  A second disadvantage is there is, like with slab foundations, little to no protection from storm and weather. 

  • Basement Foundations:

A basement is an eight-foot hole that ends in a concrete slab.  In the past, basements were built with cinder blocks, but they were prone to structural failures and leaks over time.  Nowadays, basements are built with poured concrete walls, which have improved the structural integrity on the foundation over time.

The advantages of a basement foundation are the extended square footage, easy access for repairs, and storm protection.  Having the additional space at a much lower cost per square foot than other parts of the house can create extra living space or entertainment.  As with crawlspace foundations, there is easy access for repairs.  However, unlike slab and crawlspace foundations, there is protection from storms and weather for you and the residents of the home.  The disadvantages of a basement foundation are increased costs.  Because of the added materials, labor, and square footage, the costs on installation are the most time consuming and expensive.  Another disadvantage is lack of natural light.  Because the foundation is underground, there are no possible options for windows, unless you create a walkout. 

Ultimately, the decision on which foundation you choose is personal preference.  There is no foundation type that “holds up” better than another.  However, if you do experience flooding or mold issues in your Texarkana home, give SERVPRO of Texarkana a call at 903-832-4400.

Did a Kitchen Fire Leave a Foul Odor in Your Home?

3/17/2021 (Permalink)

A small mistake can have significant consequences for your home. Even something as small as forgetting to turn off your stove when leaving your house can result in you returning to flames in your kitchen. After extinguishing the fires, you may find that smoke and soot residue has permeated into kitchen surfaces. Without professional assistance, residues from fire smoke can be tough to remove. 

SERVPRO Institute of Inspection, Cleaning and Restoration Certification (IICRC) certified technicians have experience in fire damage clean up and assist you in cleaning your home. Once we arrive, our techs can begin removing any damaged structural components and debris. Fires leave soot and smoke residue that can fill your house with pungent, unpleasant odors. We use vacuums to suck up any loose odor particles in your home; however, odor particles often penetrate deep into surfaces, forcing us to use deodorizers. We can apply deodorizers in all affected areas of your home to remove smells caused by any remaining particles. Our techs can carefully spray deodorizers in a pattern resembling how odors initially spread through your home, ensuring that the deodorizers penetrate areas containing the remaining odor particles. 

Fires often leave a smelly oily residue which can resist cleaning. SERVPRO fire and smoke damage technicians can spray down cooking surfaces with cleaning agents that weaken the bond between the residue and the kitchen surface, allowing us to wash it off. More permeable surfaces such as table cloths and curtains can absorb more residue and can be more resistant to cleaning, requiring more careful and focused cleaning. 

Fires are difficult to recover from, and can often have long-lasting odors that cannot be mitigated with every day cleaning products. Residues can bond too tightly to surfaces, and odors can penetrate deep inside your home. For professional and effective fire damage mitigation, call SERVPRO of Texarkana at 903-832-4400. We are available 24/7 and can make you feel "Like it never even happened."

Ensuring Your Home is Safe after Water Damage Incidents

3/15/2021 (Permalink)

Financial and sentimental losses are common outcomes of water spills whenever they affect homes. However, there are other ways that water intrusion can affect your home. Deterioration of structural materials in some sections, such as a staircase, which endures regular strain, can lead to safety issues. Mold development can also put you and your family at risk since mold can cause health effects. Part of our water restoration service is to eliminate all issues that might lead to safety problems. 

Speed is a crucial weapon against future safety problems when there is water damage in your home. Fast water extraction prevents deeper permeation into materials such as wood preserving their structural integrity. It also reduces the chances of mold developing since it takes 24-48 hours for mold to start growing. Our SERVPRO technicians have access to different tools to fast track water extraction, including: 

Truck-mounted water extractors 

Wet-vacs 

Water Extraction wands 

Water claws 

The materials covering surfaces can slow down the water extraction because of their high absorbent nature or hide some moisture leading to structural damage in the future. Removing the carpet from the stairs helps create room for thorough water extraction. Other materials such as wallpaper can act as moisture barriers creating perfect conditions for material deterioration. Our SERVPRO technicians help remove carpets and perform any controlled demolition to achieve the intended goal. 

Cleaning all soiled areas and drying any moisture remnants is essential in controlling microbial growth and material deterioration. Using professional cleaning agents with antimicrobial properties helps. Moisture removal mostly involves adjusting the evaporation rate by increasing heat and air movements. Our SERVPRO technicians use high-speed air movers and dehumidifiers, which extract moisture from the air and exhaust warm air, which increases the rate of drying. 

Addressing all issues that might lead to problems after a water loss incident is crucial. Call SERVPRO of Texarkana to help ensure your home remains safe. You can reach us at 903- 832-4400 any time. We’re Faster To Any Size Disaster. 

Recovering After Flood Damage Pervades Your Property

3/11/2021 (Permalink)

Team SERVPRO Arrives With Efficient Equipment Ready to Dry Out Your Flooded Home

Flooding can affect any home, especially those in lower-lying areas. Because so many different bayous and smaller creeks and streams exist in the area, small blockages can spell disaster for nearby homes with only a small amount of rainfall.
 
Residents who own homes that sustain flood damage can find themselves and their families temporarily displaced. Such disastrous events often force families into temporary shelter arrangements, which can cause stress and hardship for even the strongest families. SERVPRO technicians can help reduce the time your family must remain away from home and restore everything "Like it never even happened." Returning your home to a safe, preloss condition means your family easily moves forward without memories of the flood persisting.
 
Silt retains moisture, as do waterlogged materials. We remove these so the house can return to normal moisture levels quicker. Once we take saturated materials out, our equipment dries everything faster and more efficiently. Cleaning your home's interior furnishings, such as furniture, appliances, and woodwork also proceeds more safely in the absence of soggy carpets and crumbling drywall. When special equipment may suffer problems, we partner with expert technicians who can help resolve any issues before they become permanent or worse.
 
Deodorizing your home after invasive water floods can also mitigate any microbial populations that might cause problems for your family and pets. We perform thermal fogging and other types of methods of odor elimination and control, leaving your home smelling like it should and without any wet musty odors. Our Odor Control Technician (OCT) holds IICRC certification, helping ensure the work completed lasts long and provides you with the results you want.
 
SERVPRO of Texarkana is always ready to help our local families deal with flood damage. Call us at 903-832-4400 so we can use the latest equipment and techniques to restore your home. We work quickly to restore your home. We want to help your family return to a safe and dry home, free of the risks left behind by flooding.

Be prepared for power outages from storms in Texarkana

3/9/2021 (Permalink)

Managing Without Power in Texarkana  

SERVPRO of Texarkana has seen storm damage lead to power outages.   

A power outage can:

  • Disrupt communication
  • Make transportation difficult
  • Shut down water pipes
  • Close businesses, grocery stores, gas stations, banks, ATMS, other services
  • Lead to food spoilage
  • Lead to contaminated water
  • Disable medical devices

During a power outage in Texarkana, be sure to:

  • Keep freezer & refrigerator doors closed. It will reduce the chance of food spoilage
  • User generators only outdoors and away from windows
  • Disconnect appliances/electronics. Power surges can destroy equipment
  • Have already set up a plan to refrigerate medicines
  • For people who use power wheelchairs, have a backup battery.  You may also need a manual chair
  • The local power company should already know that someone in your home relies on medical devices
  • Do not use a gas stove or oven to heat your home or business
  • If travel is safe, go to another location for proper heating or cooling
  • Check on your neighbors.

Why SERVPRO of Texarkana

3/5/2021 (Permalink)

A couple holding a miniature house SERVPRO of Texarkana is Here To Help when disaster strikes.

In a crisis, you usually only get one shot at doing things right. Things are moving fast and happening suddenly and the choices we make can’t be second-guessed while the catastrophe is in full swing. That being said, choosing your cleanup and restoration company is something that you only want to do once so feel free to ask SERVPRO of Texarkana a few questions before you hire us! Consider these:

  • First—Am I going to have to worry about a job half done? When you leave, will I have to hire someone else to finish the job? The answer is no because we want you to have enough confidence to tell your friends/ business associates about us.  We want you to be satisfied so we promise to be thorough. 
  • Second—If you run into difficulty, do you have the resources to push through and get it done? At SERVPRO of Texarkana, we absolutely do. Because we’re nationwide, we have access to the know-how, the materials, and the technology of over 1,700 franchises across the USA. 
  • Third—When you leave, will you have done the best job you know how to do? The answer to that is yes. The main reason? Because we care.

So if you’re wondering who to call in the heat of the moment, let us be your choice. We won’t let you down. By the time we are done, the damage will look "Like it never even happened."

Smells Like Clean Spirit

3/3/2021 (Permalink)

When you are considering cleaning services to be performed on your  Cleaning services that SERVPRO provides includes: air ducts and HVAC, biohazard, carpets, upholstery, ceilings, walls, floors, drapes, blinds, odor removal, sewage, trauma, homicides, vandalism, and graffiti. We provide our cleaning services to both residential and commercial properties. The cleaning services that SERVPRO offers to residential properties will provide you with a safe, clean, and comfortable living environment that will have you saying it’s “Like it never even happened.” We know that many types of businesses have their own janitorial staff, examples being schools and hotels. SERVPRO wants you to know that if a cleaning job emerges that is too large for your janitorial staff can handle we will answer the call. We have a 24/7/365 response team, and our technicians are highly trained in the restoration, remediation, and mitigation processes. Call SERVPRO of Texarkana, TX at 903-832-4400 to set up your cleaning appointment. 

HIdden Water

3/1/2021 (Permalink)

Water can create havoc within a home.  Standing water can be a big issue that can be tough to take care of, but what happens if there is water in your flooring or walls that you are not aware of?  What will happen with this hidden water as it sits in your home or business?  This is the water that will end up causing you the most damage.  The first issue that comes to mind with hidden water is microbial growth of course!  And who wants mold and mildew growing in your home?  After you have any water damage to your home or business, you want SERVPRO of Texarkana to immediately get to your home or business and check for any hidden water! This will save you time and money if these issues are found and fixed early rather than a few months down the road.  Don't let water sit in your walls or under your floors!  Call us today at 903-832-4400 to check out any concerns!

Reduce Business Interruption by Planning for it Now

2/25/2021 (Permalink)

As many as 50% of businesses close following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them has a preparedness plan in place. Pre- planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don't necessarily have to be. 

By developing a "SERVPRO Emergency READY Profile" for your business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

Preparation is a key component for making it through any size disaster, whether it's a small water leak, a large fire or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, "Are you Ready for whatever happens?"

Professional Disaster Restoration

2/23/2021 (Permalink)

According to the IICRC (Institute of Inspection Cleaning and Restoration Certification) there are a couple of reasons to choose a professional over doing it yourself. Below are a few reasons:

  • The process of fire and water restoration is very involved when it is performed properly.
  • With quick reaction time and the appropriate skill set, a technician can help to prevent further damage and repair that which has already been done
  • The process and equipment used during fire and water restoration will vary from case to case, since different materials require their own unique care. 
  • For fire damage, general cleaning is done to remove ash and soot from ceiling to floor. 
  • The quick remediation of the problem is important for more than repairs, it is also a health consideration
  • Choose a company for fire and water restoration with the appropriate licenses and proof that they have the proper insurance.
  • Whether the work to be done is in a commercial or residential location, technicians with experience and certification should perform the damage recovery.
 

Flood Facts

2/19/2021 (Permalink)

There is always potential for flood damage no matter where you live. According to the American Red Cross floods cause more damage in the United States every year than any other weather-related disaster. The American Red Cross offers these flood safety tips:

-Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet.

-If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are riding rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

-Keep children out of the water. They are curious and often lack judgment about running water or contaminated water. 

If a flood occurs and affects you, call SERVPRO of Texarkana.  Even minor floods have potential to cause major damage. We are faster to ANY size disaster. Let us help you get your life back in order.

Air Quality

2/17/2021 (Permalink)

Here are some things to consider from the American Lung Association about air quality in your home:

  • Is anyone smoking indoors? No one should smoke indoors.
  • Can you see or smell mold or mildew? 
  • Is the humidity regularly above 50 percent?
  • Are there leaks or standing water anywhere—kitchen, basement, attic?
  • Are all fuel-burning appliances (gas stoves, water heaters, fireplaces) fully vented to the outdoors?
  • Is there an attached garage or basement where cars, lawnmowers or motorcycles are stored?
  • Are household chemicals, paints or solvents stored indoors or in an attached garage or basement?
  • Have you recently remodeled or added new furniture, carpeting or painted?
  • Do you use odor-masking chemicals or "air-freshening" devices?
  • Has kitchen or food garbage been covered and removed?
  • Have you used pesticides recently?

If you have an ongoing air quality issue, call SERVPRO of Lexington for further consultation. We have a staff of professionals, certified in all aspects of deodorization and microbial remediation.

Living In Your Home With Water Damage

2/15/2021 (Permalink)

Any time you experience water damage in your home it can be distressing. Coming home to or waking up and discovering water damage can throw off your entire day. Once the damage is discovered, you begin the process of making phone calls and going through the steps to repair the damage. Often times when water damage occurs the customer has to live in their home throughout the process. In severe cases they may find other temporary arrangements. When we come into your home during your frustrating time, it is our goal to make sure that the process of getting your home back in order is as stress free as possible. We will come in a set up our drying equipment in the affected areas and perform any necessary demolition to wet materials. We always strive to have the home dry and have equipment removed within 4  days. At that point the customer can choose to complete the necessary repairs. In the case that you ever experience water damage, rest assured that we can take of you! Call our office at 903-832-4400.

Natural Disasters

2/11/2021 (Permalink)

Every summer, the U.S. goes through an “active weather” season. The middle of spring through summer is a prime time for hurricanes, tornadoes, floods, thunder storms, and fires. Here at SERVPRO, we’ve already begun to see the impact of the severe weather. We have already experienced a large amount of rain. Luckily, our SERVPRO team is here for any natural disaster. We respond to water, wind and fire damage! Here are some weather events to look out for during the spring and summer months:

  • Hurricanes–Hurricanes, with the accompanying wind, water, and flood, cause a lot of destruction in areas where they hit. When hurricanes gather strength, buildings, trees, and water infrastructures are commonly destroyed. The storms can also knock down power lines, posing a risk of electrocution.
  • Tornadoes– Tornadoes are characterized by whirling winds and debris and can endanger life and property. They are common from spring until the middle of summer but can occur any time of the year.
  • Floods– Floods are becoming more common in the U.S., with flash floods as the top weather-related killer. A few inches of water could bring extensive damage to homes and buildings. Heavy rains, levee breaches, and tsunamis cause floods. Many floods occur in areas that cannot absorb rainwater.
  • Fires– The heat of the summer and the years of drought experienced in many parts of the country can precipitate massive forest fires that, in many instances, affect dwellings. Spontaneous combustion, volcanic eruption, and faulty electrical wires are other common causes of fires.

 Call SERVPRO if you are ever in need after a natural disaster!

Do you need a commercial or residential demolition?

2/9/2021 (Permalink)

Here at SERVPRO, no job is too big or too small. We do any water, fire or mold job and whatever else comes along with it. If it requires a little extra work, we are happy to get the job done! Our SERVPRO team offers demolition work if needed to your mitigation or fire job. Many of our customers don’t know that we offer these services.

After demolition is done, we also offer post construction work and final cleaning. Once the floors are down and the drywall is up, it’s time to remove the debris and dirt to lay carpet, paint and decorate. SERVPRO Franchise Professionals can provide the debris removal services to prepare the building for interior design.

During the construction phase, a building can trap moisture. Excessive moisture could result in mold growth. If you think one of your projects mat have a moisture issue, rely on SERVPRO Franchise Professionals to provide the help you need eliminating moisture and preventing the potential for mold growth.

Commercial Carpet Cleaning

2/5/2021 (Permalink)

Our SERVPRO team has other specialties other than just mitigation and restoration. Our team also specializes in cleaning. We can clean pretty much anything. And one thing our team likes to clean is carpets for your commercial businesses!

A dirty carpet isn’t something any business wants to have. It looks unprofessional and unkept. Luckily, our SERVPRO team will come in and clean your carpet. The minimum our team will charge is $109 for 500 square feet.

We take every job seriously and commercial carpet cleaning is one of them! We offer a variety of different carpet cleaning methods.

  • Bonnet Cleaning: A less aggressive method for short piled carpets.
  • Hot Water Extraction: A deeper cleaning method for all carpet types.
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry.
  • Dry Cleaning: When color-fastness is an issue.

Call your local franchise to schedule a carpet cleaning for your business today.

Basement Water Damage in a Commercial Building

2/3/2021 (Permalink)

Last week this local commercial building suffered a large water loss. In this particular instance, our SERVPRO team was called after hours to respond to the unpleasant surprise for the local building. Our SERVPRO team responds day and night and is always "faster to any disaster". 

In this case, the water affected a large portion of the basement in a massive building. The basement had concrete and carpet floors that were affected by the water. Unfortunately, some of the area was an office building. Luckily, the SERVPRO team responds very quickly and they were able to minimize the water seeping into the carpeted area. 

The first night our SERVPRO team responded, the water level was higher than expected. But in just a few short hours our SERVPRO team had the water drained and were beginning to clean the area. After the water was drained, they could begin the drying process. Luckily, our team has all of the necessary equipment and we were out of there in just a few days! 

How to Avoid Frozen Pipes This Winter

2/1/2021 (Permalink)

Frozen pipes in your home can cause major damage and unnecessary stress. Pipes that freeze the most frequently are those that are exposed to extreme cold, such as outdoor hose bibs, water sprinkler lines, and water supply pipes in unconditioned areas like basements, crawlspaces, garages, and kitchen cabinets. Pipes that run against exterior walls with little to no insulation are especially susceptible. Before freezing weather sets in, follow these tip and tricks to help prevent frozen pipes in your home.

  • Drain water from swimming pools and sprinkler systems for the winter.
  • Remove outdoor hoses and allow the hose bib to drain completely. Keep the valve open so that any remaining water in the pipe can expand with no damage.
  • Check for home for pipes located in unheated areas. Both hot and cold water pipes in these areas should be insulated.
  • If you live in an especially cold area consider installing specific products made to insulate water pipes.
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the pipes.
  • When the weather is very cold, let cold water trickle through the pipes.
  • If you are traveling for a extended period during cold weather, leave your thermostat set a no lower than 55 F.

We hope these tips help you to avoid frozen pipes all together but if you do happen to need our help we are available 24/7. Call our office at 903-832-4400

Commercial Water Damage

1/28/2021 (Permalink)

SERVPRO of Texarkana will be on site immediately after we are called. Our trained professionals assess the loss and start the mitigation process ASAP. We work quickly to each unique situation and isolate the damaged area.

Restoring Commercial Properties

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call (903) 832-4400 and we’ll be there fast with the help you need.

About SERVPRO of Texarkana

SERVPRO of Texarkana specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Prevent Mold in Closets

1/26/2021 (Permalink)

Moisture can come from many sources. Even wet or damp clothing can be a water source. Homeowners sometimes find that their closets become a source of mold and mildew.

Here are a few tips to prevent mold in your closet.

  • Be sure any clothes, linens or towels are completely clean and dry before storing them.
  • Leave space around stored clothing allows more air to circulate. Do not pack clothes too tightly.
  • Leave the closet door open when possible. 
  • Wire shelving provides greater air circulation than solid shelves.
  • Keep your items off the floor to keep moisture from appearing underneath them. Hang the clothes or keep them in boxes.
  • Air out your closets occasionally by clearing them out and washing any clothing.
  • Do not keep your dry-cleaning in plastic bags. Their polyethylene composition traps humidity around fibers, and the dampness encourages mold growth.
  • Leave the light on - Install an energy-efficient light in the closet. Remember mold needs moisture to live, so the warmth from a low wattage light bulb can help keep the closet dry.
  • Don’t ignore a musty smell; it can only mean one thing, mold is growing somewhere and it has to be taken care of. This is when you need to call for a certified mold remediation contractor.

Here at SERVPRO of Texarkana, we have the experience, knowledge, and expertise necessary to help you with any mold damage or preventive practices. We are also available for cleanup after fire and water damage. Call us today at 903-832-4400

Flooding and Safety

1/22/2021 (Permalink)

During all the much needed rain here in Texarkana, there is a possibility of flooding. Here are some tips to help prepare you ahead of time.

Do

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

Don’t

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Brandon 903-832-4400

Water Damage Big or Small

1/20/2021 (Permalink)

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Texarkana arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Texarkana provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Timeline for Water Damages

Within a few Minutes

  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Water quickly spreads throughout your property, saturating everything in its path.
  • Photographs, books, and other paper goods start to swell and warp.
  • Water is absorbed into walls, floors, upholstery, and belongings.

1 – 24 Hours:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours - 1 Week:

  • Mold and mildew may grow and spread.
  • Serious biohazard contamination is possible.
  • Doors, windows, and studs swell and warp.
  • Paint begins to blister.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Wood flooring swells and warps.

Over 1 Week or More:

  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.
  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.

Need Emergency Service? Call Us 24/7 – SERVPRO  of Texarkana 903-832-4400

About SERVPRO of Texarkana

SERVPRO of Texarkana's staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Safety Tips for Lightning

1/18/2021 (Permalink)

Lightning is one of the leading causes of weather-related fatalities. Some factors can put you at greater risk for being struck. Here are a few safety tips for when it is lightning.

Be aware. If the weather forecast calls for thunderstorms, postpone your trip or activity, or make sure adequate safe shelter is available. Be sure to check the forecast before participating in outdoor activities. 

Avoid electronic equipment. Lightning can travel through electrical systems, radio, and television reception systems, and any metal wires or bars in concrete walls or flooring. Do not use computers, laptops, game systems, washers, dryers, stoves, or anything connected to an electrical outlet. Equip homes and offices with whole-house surge protectors to protect appliances.

Stay indoors. Remember the phrase, “When thunder roars, go indoors.” Find a safe, enclosed shelter when you hear thunder. Like homes, offices, shopping centers, and hard-top vehicles with the windows rolled up.

Avoid water. Do not bathe, shower, wash dishes, or have any other contact with water during a thunderstorm because lightning can travel through a building’s plumbing.

Avoid windows, doors, porches, and concrete. Lightning can travel through any metal wires or bars in concrete walls or flooring. Do not lie on concrete floors and avoid leaning on concrete walls. 

Commercial Fire

1/14/2021 (Permalink)

Fire at a local business, if not taken care of quickly can cause discoloration of many surfaces; ash residue, walls, wood, upholstery, carpet, etc. within minutes. Structural damage like collapsed ceilings, broken windows and doors, these things we can board up for you on the front end for safety.

SERVPRO of Texarkana is the Professional Company to fulfill your needs in case of a fire. Cleaning takes a lot knowledge, experience and manpower to do the job right. Our crews are properly trained and certified in all these areas and are ready 24/7.

Leave your cleaning needs like ash, soot, smoke and odors and the restoration process to the experts here at SERVPRO of Texarkana. We are here for you, we are locally owned and operated! Call 903-832-4400 today.

Drying Chambers

1/12/2021 (Permalink)

An effective drying chamber will completely contain a water loss affected area within minutes. The containment can be accomplished practically anywhere in the structure.

Once the poly sheeting used for containment is placed along with the drying equipment, the drying process begins. The Drying Chamber restricted any moisture to transfer into and out of the water loss affected area. This will also stop secondary damage at the beginning of the job, and later enhance the dry-down by preventing moist air from migrating into your drying chamber. We minimize the area that we need to dry. By staying focused on just the affected area. Each step in the drying process is important, and the first step – creating a drying chamber.

If you have a water loss call SERVPRO of Texarkana immediately to mitigate the loss and dry the materials. 903-832-4400.

Storm Restoration

1/8/2021 (Permalink)

Has your home recently suffered hurricane damage? Wind damage? Are you facing a roof repair? If you're facing storm restoration, you aren't alone. Many homeowners find they have to repair their homes following a difficult storm. Before you begin to deal with storm restoration, here's what you need to know.

Don't do it alone

Whether you're dealing with  hurricane damage, wind damage, or hail damage, don't try to repair on your own. Flooding or ground water can seem like an easy thing to fix, but the reality is that you should always contact a home restoration professional to help.  Wind damage, and hail damage can be devastating to a home, but home restoration is possible with storm remediation.

If you notice roof damage, a roof leak, flooding, hail damage, or frozen pipes, reach out to SERVPRO of Texarkana experts immediately. Never wait to see if the frozen pipes or roof leak will get worse. The sooner you seek home restoration, the better off your home will be. 

Help is waiting 903-832-4400

What To Do Before Help Arrives

1/6/2021 (Permalink)

Water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Texarkana provides emergency cleaning and restoration services 24 hours a day, 7 days a week, 365 days -including all holidays.

If you have a water damage from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, burst pipes here are some things to do before SERVPRO of Texarkana arrives.

  • Shut off the source of the water
  • Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping or blotting with towels
  • Remove any and other materials that are valuable or sensitive to moisture to a dry place.
  • Use wooden clothespins to keep furniture skirting off damp floors
  • Remove colored rugs from wet carpeting.
  • Remove any loose items from the floors
  • Turn air conditioning on for maximum drying in summer.

Need Emergency Service? Call us 24/7 – 903-832-4400

SERVPRO of Texarkana provides 24-hour emergency service and is dedicated to being faster to any size disaster. Our highly trained technicians can respond immediately to your residential or commercial emergency.

Faster To Any Size Disaster 

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Texarkana arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Cabinet Drying

1/4/2021 (Permalink)

Drying Cabinets

  • burst pipe
  • heavy rains
  • leaks
  • flooding

These can cause water to seep into the cabinets in your home. Left un-remedied, this can lead to serious damage

  1. Water can cause wood to warp and twist.
  2. It can lead to particle board inside cabinets swelling and becoming distended.
  3. Over a period of days, standing water can lead to dangerous growths of mold and bacteria.

If you have water in your cabinets, you need to seek our trained technicians. Our thorough, step by step process removes all moisture from your cabinets to protect them from water damage. 

We use sensitive equipment to help us locate where water has invaded your cabinets. Finding the incursion is the first step necessary in getting the water out and your house back to being good as new.

We remove moldings and baseboards to expose the area below and allow us to remove moisture that can damage your home. We drill in inconspicuous areas at floor level and inside cabinets so that the drill holes can be easily concealed after drying is completed.

Our top of the line equipment increases airflow behind and beneath cabinets and large appliances. This helps speed up evaporation, removing water quickly before it can cause serious, long-term damage.

The process can take anywhere from a few hours to a couple of days. When you experience water damage, we should be the first people you call. We are available 24 hours a day, 365 days of the year. SERVPRO of Texarkana is here here to help.

Mold in Crawlspaces

12/31/2020 (Permalink)

In the humid air, moisture is constantly present. Combining moisture with a dark and undisturbed area, such as a crawlspace, will often lead to mold growth.

Crawlspaces are rarely bothered by homeowners as they are usually small, dark, closed off, and house various bugs or other unwanted critters. When we avoid crawl spaces however, we prevent air circulation and sunlight in the area. The unbothered area is an ideal place for mold growth because moisture is not evaporated, and the temperature is kept relatively constant.

Mold thrives in areas that are moist and kept at a temperature ranging from 60 to 80 degrees. A crawl space ends up being an ideal place for mold growth due to its environmental conditions.

Considering you don’t regularly go into your crawl space, and it isn’t open to the rest of your home, you may think a little mold is nothing to worry about. Unfortunately, that is not the case.

Mold spores are tiny and easily released into the air. Spores can slip through cracks, be pulled in from air conditioning systems, or even float through open doors or windows. The mold spores can cause health effects when breathed in on a regular basis.

Electrical Fires

12/29/2020 (Permalink)

Each year, there are 40,000 residential fires due to electrical wiring, claiming more than 350 lives, causing thousands of injuries from shocks and burns, creating 2 million and personal property damage. Electrical receptacles are responsible for 40 deaths and 5,300 fires.

Electricity is our most mysterious form of energy. You can’t see it, hear it or smell it, but you sure can feel it!

Electricity seeks the easiest path to the ground, trying to find a conductor, such as metal, wet wood, or water. Humans are conductors, since 70% of the body is water. So, if a person touches an energized bare wire or faulty equipment while grounded, electricity will instantly pass through the body to the ground, causing a harmful, potentially fatal shock.

Don’t Be Shocked:

  • It is estimated that 70% electrocutions could be prevented.
  • 32% of all deaths caused by residential electrical systems are as a result of faulty cords and plugs.
  • Electrical burns to the mouth accounted for half of the injuries to young to your children.
  • Electricity can kill in one second.

Treat electricity with the respect it deserves. Never assume anything! If you experience an electrical fire, please call the professionals at SERVPRO of Texarkana. We have years of know-how dealing with homes and businesses that have had extensive fire, soot and smoke damage, and we know what it takes to restore your residential or commercial property, “Like it never even happened.” Call us 24 hours a day, no job is too small to big for our team. We are always here to help at 903-832-4400.

The Water You Don't See

12/25/2020 (Permalink)

Even small water damages have the potential to cause serious structural and indoor air quality issues over time.

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO of Texarkana Professionals have the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. SERVPRO of Texarkana will answer your call with rapid action and a full arsenal of drying equipment. Here are a few of the tools used.

  • Moisture Sensors are used to detect moisture in carpets, baseboards and walls.
  • Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO to monitor the drying process.
  • Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO Professionals can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.
  • Ultra-Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
  • Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles.

The bottom line? SERVPRO of Texarkana have the training and equipment to help make it "Like it never even happened." Call us at (903) 832-4400.

Expertise Beyond Fire and Water

12/23/2020 (Permalink)

We are well known for our expertise in cleaning up after some of the most extensive water, fire and mold damage. We have helped several owners through many emergencies. The technicians at SERVPRO of Texarkana are also trained in odor control, construction clean up and content cleaning. 

Odor control: Tobacco, pets and years of buildup can be challenging odors to combat. The right cleaning solutions, equipment and expertise can bring a pleasant smell back to your home or business. 

Construction clean up: when your remodeling project leaves dust everywhere, we can help. We specialize in fine particle cleaning. When your traditional cleaning methods are not working it may be time to call in the pros. 

Content clean up: We all have items in our house we consider priceless. Your heirlooms or household items in need of specialized cleaning or items you thought could never be cleaned could be renewed with proper care.  

Let us help. Give us a call here at SERVPRO of Texarkana. 903-832-4400

Candle Safety

12/21/2020 (Permalink)

Do you enjoy that fresh baked apple pie or evergreen candle smell?

Before Lighting – here are some tips on candle burning safety. 

  • Trim the wick to ¼ inch each time before burning. Long or crooked wicks can cause uneven burning, dripping or flaring.
  • Always use a candleholder specifically designed for candle use. It should be heat resistant, sturdy, and large enough to contain any drips or melted wax.
  • Burn candles in a well-ventilated room.
  • Place the candle-holder on a stable, heat-resistant surface. This will also help prevent possible heat damage to counters and table surfaces and prevent glass containers from cracking or breaking.
  • Keep the wax pool clear of wick trimmings, matches and debris at all times.
  • Avoid drafts, vents or air currents. This will help prevent rapid or uneven burning, soot, and excessive dripping.
  • Follow the manufacturer’s recommendations on burn time and proper use.

We are IICRC Certified

12/17/2020 (Permalink)

The IICRC, or Institute of Inspection Cleaning and Restoration, is the most trusted independent name in the restoration industry. They have developed industry-accepted standards, language, and terminology that enables the industry to communicate more effectively and make sure the correct procedures are being followed. SERVPRO of Texarkana has taken special classes and exams as part of our IICRC certification. This certification helps you rest assured that your damages and losses are being handled by some of the industry’s most dedicated professionals.

No matter the size of the loss, we always complete every single job to meet the IICRC’s lofty standards. Your job will be completed to the highest standards in the industry. When you are trying to protect your home or business from water damage or fire damage, you need to be sure that every step has been completed correctly. Call us today at 903-832-4400 to see how our expert technicians can make any damage look “Like it never even happened.”

Preparing Your Commercial Building for Winter

12/15/2020 (Permalink)

Winter is coming! So, with that in mind, it’s important to prep your commercial building for the coming winter this fall.

  • Inspect the roof for damage.

If you haven’t yet, inspect your roof for damage from the spring and summer months. Although we had a fairly quiet spring and summer when it came to hail and tornadoes we still did have some strong storms with strong winds. If you haven’t detected any water damage from the recent rains, it’s still a good idea to go ahead and make sure there aren’t any unseen holes were water could have gotten in with you unaware.

  • Check your Gutters

Check your gutters for any blockages from leaves that have fallen during the fall months. Clean them out to make sure that nothing can overflow and potentially damage your building.

  • Inspect your insulation.

Inspect the insulation of your building, and make sure there is nothing missing, damaged, or has unexpected water and mold damage. Replace and damaged or missing insulation and call SERVPRO of Texarkana to help you deal with any mold.

  • Inspect your pipes.

Inspect your pipes in the early fall before the first freezes, a burst pipe could be devastating for your business. If you do have a burst pipe, give us a call!

If you do have water damage issues this winter, give us at 903-832-4400! We are always here to help!

Why You Should Never Use Bleach to Kill Mold

12/11/2020 (Permalink)

Nobody wants mold in their home, so when you spot some, it may be a natural reaction to want to clean it yourself but think twice before you grab that bottle of bleach off the shelf. Using bleach to treat mold can actually make the problem worse! Even the EPA and OSHA have taken a strong stance against using bleach to treat mold growth.

Bleach is designed to work on surfaces that are not porous, but mold thrives in porous areas. Bleach is about 90% water, so once the chlorine evaporates, the leftover moisture creates a perfect place for mold to grow. Though it may look like the bleach has killed off the growth, it has actually only killed the top layer of growth and left the roots. These roots allow the mold to grow back stronger than ever.

Bleach is toxic. Though it is great in small doses for simple cleaning tasks, you definitely don’t want to be dumping large quantities of it in your house or office. Children and pets get into everything – and this includes bleach. Even the fumes can create health problems! There are so many alternative solutions to treat mold with that there is really no reason to put your family or employees at risk by treating mold with bleach.

Bleach can actually weaken surfaces that you put it on. When bleach is used on surfaces such as wood, it begins to eat away at the fibers which weakens the structure. Even the slightest change to an important beam could have disastrous consequences!

When dealing with mold, it is important to make sure it is done right. That is why you should always leave it to a professional. Our experts will get rid of mold quickly and treat the affected areas to make sure that the growth does not come back. If you need mold remediation, call us today at 903-832-4400.

Holiday Fire Prevention

12/9/2020 (Permalink)

The Holiday season is right around the corner, and I personally love this time of year, the weather is cooler and it seems as though everyone is in a good mood. Christmas trees are alight along with fires and candles filling our homes with the warm smells of Christmas.

But that also means a higher risk of fire danger, between candles, decorations, and Christmas trees - it’s one of the most dangerous times of the year. For example, with the invention of artificial trees Christmas Tree fires are not very common, however they can be very serious when they do occur. On average one in every 32 home Christmas tree fires reported resulted in a death compared to the average of one in every 143 regular home fires. When it comes to Christmas tree fires they are started, usually, by a heat source set a little too close to the tree.

When it comes to candle usage, December is the peak time for fires. 12% of fires at home started with candles during the Christmas month, with the top three days for candle fires in the home to be Christmas Eve, Christmas Day, and New Year's Day.

To protect your home from a fire this holiday season make sure to never leave a room unattended with a candle in it, and never leave anything that could possibly be a heat source near your Christmas tree.

From your friends down at SERVPRO of Texarkana we wish you Happy Holidays!

Is Mold Really That Bad?

12/7/2020 (Permalink)

Unfortunately, as much as we try to avoid mold in our homes and businesses – it’s almost impossible. Mold is everywhere.

Did you know that there are over 200,000 species of fungi in the world? And that includes over 100,000 types of mold too. While some species of mold can be bad for humans, not all of it is! Some molds can definitely be our friendly little helpers.

If you’ve ever been sick with a sinus infection or bronchitis and you’ve seen the doctor she may have prescribed you the antibiotic Penicillin, which is actually a type of mold! It typically grows on bread or other cheeses and has a distinctive green/blue color that’s sometimes mixed with white or gray. If you enjoy blue cheese salad dressing, then that’s a type of Penicillin! Penicillin has been in use as a drug since the 30s and is incredibly effective in treating infections.

While some mold is good, we still cannot stress enough that mold in your home is dangerous. It can cause health effects to anyone, including those with asthma, children, or the elderly. If you think you may have mold in your home give us a call today at 903-832-4400.

Undetected Water Damage in Your Home

12/3/2020 (Permalink)

Water doesn’t have to burst from pipes or come from a bad flood to be a problem in your home. Sometimes, undetected water damage can cause the biggest headache. There are five tells that there’s water damage going undetected in your home.

  1. Stains on walls and ceilings. – Nobody purposefully looks up at their ceiling. However, it is important to thoroughly check the ceilings in your home for stains. There might be a bath tub or shower leak from one floor to the next, or your ceiling could be leaking into the attic. 
  2. Musty or unpleasant smells – Do you smell something musty, or even earthy, in your home? Hidden water can cause mold to grow, and a nasty smell is a good signal that something is wrong.
  3. Peeling paint – Not only can water stain your walls, but it can also cause the paint to lift. If you see your paint starting to peel, quickly find the source of the problem, or call a professional to fix it.
  4. Visual Mold Growth – Just like with ceilings, we don’t exactly pay attention to the corners of our homes, but often these small hidden areas can tell us about potentially harmful leaks or spills. Check to see if there are any discolored or fuzzy looking spots in isolated corners or hidden areas.
  5. Flooring Effects – When allowed to flow, water naturally seeks the lowest level. This is why rivers flow downstream. Water can seep under your flooring and collect – damaging your sub-floors. Check for and warping or deformation to make sure there is no water hiding beneath the floorboards. When this happens, it is important to act as quickly as possible, so we can restore your flooring to good as new.

If you suspect you have water damage, call SERVPRO of Texarkana now! We are open 24 hours a day, 7 days a week. 903-832-4400.

How To Tell If Your Floor Has Water Damage

12/1/2020 (Permalink)

No floor is safe from water damage. Water can seep down to the sub floor or even seep up from a slab leak. It’s pretty easy to tell whether or floor has had any water damage, and with these tips, you’ll be able to spot it fairly quickly. Each floor type has a different set of signs of water damage, so familiarize yourself with all of the signs to prevent unpleasant surprises.

Carpet shows discoloration and an odor from mold or mildew.

Tile which has discoloration could mean it has water damage. Another trick is to tap on the tiles with a coin. If you hear an empty or hollow sound it means the tiles are loose and that it could be water damage.

Hardwood flooring has four main signs that water damage has occurred. The first sign is buckling which means the floor planks have completely removed themselves from the floor under them. Next, are dark spots – which could just be a part of the wood’s natural pattern, but if it’s a fairly new spot it is most likely mold or mildew. Third, is bulging which is when the wood planks bubble upwards and create sort of a crown shape. Lastly, is cupping. With cupping, the planks will have dips in the center and raised edges.

Laminate flooring usually sports swelling around the edges. Warping also occurs when the planks aren’t flat and are cupping or bulging. Discoloration could mean mold or mildew.

Linoleum flooring that is showing discoloration could mean that there is water damage.

If you suspect your floor has had water damage, call us today at 903-832-4400. 

Removing Water Rings from Tables

11/27/2020 (Permalink)

We’ve covered some heavy-duty water damage topics here on our blog. However, what about the little things? Like water rings on tables, for instance? We’ve all had it happen... a guest doesn’t use a coaster, or your kids simply ignore them. Whatever the case may be, it’s still an unsightly problem. If it’s not too late in the game, however, it is possible to remove water stains from your furniture using a variety of tips and tricks found below.

First off, how do cups stain tables in the first place?

Basically, water rings are a mark left by glasses or other damp materials and the wood absorbs the moisture. Sometimes it’s a cloudiness or a white ring (or dark ring) that is caused by moisture that’s trapped in the finish – which is also the sign of a weak finish. In this case, the moisture hasn’t quite reached the wood yet and has just settled into a layer of finish. If you act quickly – there is hope!

The first thing you can try is hot air. Hot air is one of the best ways to treat water marks that have just recently occurred. You don’t need anything fancy either, a hair dryer will do just fine. Using its lowest – but still warm – setting, move the hair dryer back and forth directly over the mark. This should draw out the moisture in most cases, but just be cautious because it will also heat up the wax finish and melt it slightly. Buff out the area with a soft rag once the water mark has evaporated.

Second is toothpaste. Put a basic white toothpaste on a clean, dry rag and dab it directly onto the stain. This method works by using the abrasive qualities of the toothpaste and water extraction alone. Let the toothpaste sit for a few minutes and then gently rub it along the line of the stain. Be sure not to scrub too hard or go too far out of the stain, and don’t use a gel or a brand with bleaching agents. Both could potentially cause more damage.

The third method you can try is mayonnaise. I know, if you’re like me and you can’t stand the smell of mayo, then this may not be for you. Spread the mayo on the stain and leave it sitting for no shorter than three hours, overnight works best. After it has been left on for the desired amount of time, simply wipe it away.

If you’ve got a white ring that doesn’t respond to any of the above solutions, try using superfine 4/0 steel wool and a finishing product. First pour the finishing product on the stain and then use the steel wool to abrade the surface lightly in the direction of the grain (Be cautious and gentle! You don’t want to damage your table more). Use a towel to wipe away the excess finish. When you’re done with the steel wool, use the finishing product one more time to polish the entire surface of the table. Wipe away the oil and put a clear finish over the top.

If you’ve got dark rings, that means the water has already seeped through the finish and into the wood. Unfortunately, when this happens the above techniques won’t be effective. It may need to be refinished.

For your bigger water problems, call SERVPRO of Texarkana. We answer the phone 24 hours a day, 7 days a week. 903.832.4400. 

Commercial Property Water Loss and Extraction

11/25/2020 (Permalink)

Water is the single most long-term destructive substance in the indoor environment. It can dissolve or weaken building materials, damage floors and ceilings, and can also cause microbial growth if you don’t fix water damage quickly and professionally.

The faster the water is extracted the less damage to the building structure and contents.

The first thing to do if you are dealing with water damage at your place of business is to remove the water immediately. The faster the water is extracted the less damage to the building structure and contents. In situations, this is not enough. Standing water from carpet, flooring and walls can cause permanent damage if not taken care of in a timely manner

Extracting water in commercial buildings or properties, is a very important part of any large water loss. Fire sprinklers, used to stop fire from spreading, can leave you with wet and soggy office spaces. 

Water extraction is used to assist in the prevention of microbial growth from expanding and growing. Extraction of water is also needed to keep floors from buckling. The dehumidifiers and air movers will be placed by the technicians in the necessary areas of the building.

A SERVPRO manager will walk the property with the owner/manager and adjuster explaining the process and to answer any questions they may have about removal of property, items and demo.

Mold Prevention for Bathroom

11/23/2020 (Permalink)

Mold Prevention in Bathroom

Mold in bathrooms is a common problem in almost every home. Excessive moisture and provides the perfect conditions for consistent mold growth. Constantly re-caulking, to keep a growth problem under control, can be time consuming and expensive. The best defense against mold is to prevent it from occurring in the first place. Here are a few tricks to help you stop mold growth in your bathroom:

  • Turn on the ventilation fan while you shower and leave it on for 15 minutes after. If you don’t have a fan open a window or use a dehumidifier. Check ventilation fan for dust and debris, clean as needed.
  • Leave shower curtain and/or door open to allow air flow dry out the shower/bathtub.
  • Use a squeegee after a bath or shower to remove some of the excess moisture.
  • Keeping items inside of the bath/shower can hide mold growth as well as collecting water to promote it. Childs bath toys are particularly notorious for growing mold, so be sure to dry them as much as possible and clean them regularly.
  • Fix leaky faucets and shower heads.
  • Use a shower curtain that can be put in the washing machine. There are also many mold-resistant liners available.
  • Check for any other signs of mold in the bathroom under the sink, behind the toilet, etc.

If you are experiencing mold in your bathroom, regardless of how often you clean, please call us here at 903-832-4400.

Do you know how to shut off the water at your work?

11/19/2020 (Permalink)

When something goes wrong at work usually our first instinct is to call the boss or maintenance. What happens if they happen to be in a meeting or out of the office if you suddenly find yourself with water going everywhere and you need to locate the water shut off, where do you even start?

SERVPRO of Texarkana can help commercial properties in preplanning for a water, fire or storm disaster. By having a plan of action in place prior to any event and including it into your regular training at your office you can help minimize the damage and cost if an unplanned water or fire event happens.  SERVPRO, as a free service to any commercial property, would love the opportunity to work with you and create an Emergency Ready Profile.  It will contain all the critical information to help minimize damages and provide the resources for the employees of the company with property details and information.

Call your local SERVPRO of Texarkana to set up an appointment to meet with one of our highly trained representatives, we are always here to help!

Our phones are answered 24 hours a day/7 days a week.

903-832-4400.

What You Should Do When You Find Flood Damage

11/17/2020 (Permalink)

SERVPRO Works to Remediate Flood Damage and Prevent Future Damage

As unpredictable as it seems severe weather can be these days, it is difficult for people to adequately prepare for what might happen at a moment’s notice. With just a few days of rainfall, the ground can become too saturated to be able to keep up with a massive storm that might be on the horizon. Your Texarkana home might have been prepared for flooding threats when it got constructed decades ago, but even the most diligent of construction efforts can give way over time to allow for potential problems for your lower levels.

Flood damage to your Texarkana can be catastrophic. With water all over the lower levels of your home and often several inches deep, it can be almost impossible to make sense of where to even begin cleaning up the mess. Fortunately, our water restoration specialist's at SERVPRO can make this process much easier for you, and even communicate directly with your insurance company to help make the process less stressful and ultimately faster for you and your family.

Cooking Safety Tips and Prevention

11/13/2020 (Permalink)

Cooking fires are the #1 cause of home fires and injuries according to the NFPA.  The cause is unattended cooking so it is important to be alert and make sure you never leave the kitchen while cooking. A kitchen fire, regardless of the size, can be overwhelming. Most kitchen fires begin on the stove and the damage can affect the entire kitchen along with other areas in the home including walls, ceilings and appliances. A cooking fire is usually started by grease, oil or food which can make cleanup more difficult. 

Should you experience a kitchen fire that has left you with smoke, soot or fire damage, our office is available 24/7 to help with the cleanup whether it be the building structure or your personal property.

A few tips to remember in the kitchen:

  • If a small grease fire starts in a pan, smother the flames by carefully sliding a lid over the pan. Turn off the burner but do not remove the pan. 
  • Stay in the kitchen while you cook
  • Remove items such as towels, plastic utensils and pot holders that can catch fire away from stove 
  • Keep cooking surfaces clean to prevent food & grease build up
  • Make sure you have a working smoke alarm
  • Make sure you kitchen has a fire extinguisher
  • If you need to leave the room, be sure to turn the stove off

Fires and Carbon Monoxide

11/11/2020 (Permalink)

Although we don't do very much with Carbon Monoxide, at SERVPRO of Texarkana we do handle fire cleanups which go hand in hand with CO.

Carbon monoxide (CO) is a scary and dangerous gas that can be found inside your home. The scary thing about carbon dioxide is that it is an odorless, tasteless and colorless gas which means it cannot be detected by the human senses.

CO is created by the incomplete combustion of fuels and when exposed, the CO molecules will displace the oxygen in your body and lead to poisoning. It's not just a hazard to your health; carbon monoxide is deadly.

Why CO is Dangerous

Since we cannot see, taste or smell CO gas, it is impossible to know you are inhaling it until you begin to become ill. The symptoms of CO poisoning are similar to those of the flu, so you may just think you're sick with a virus rather than suffering from CO poisoning.

The Center of Disease Control (CDC) estimates that around 400 people in the US fall victim to CO poisoning and die every year. This is why it is vital that CO detectors be installed inside your home in order to protect yourself and your family from CO leaks.

Water Damage Facts

11/9/2020 (Permalink)

Water damage is one of the most common forms of damage to property.

Whether it's from a busted water pipe, sewage backup or flooding, water damage can wreak havoc on your property if not addressed immediately. While you likely already know the importance of proper water mitigation following a water loss, there's still a lot that may surprise you about water damage situations. Here are some essentials you should know about water damage restoration:

The more polluted the water, the worse your situation. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) classifies water into three categories in its S500 Standard:

  • Category 1: Generally sanitary water
  • Category 2: Significantly contaminated water
  • Category 3: Grossly contaminated water

The category of water on any loss will dictate how it's restored and how much can be salvaged.

Mold can be debilitating to your home's structure and to your health. And, it doesn't take long to begin to grow. Mold needs only five perfect conditions to grow in 48-72 hours:

  • Moisture
  • Food source
  • Prime temperature
  • No/minimal air movement
  • No/minimal light

Fast action is crucial. In order to begin processing an insurance claim, your agent needs to know about a water damage situation immediately, what happened, how it happened, the source of the water, etc. The longer you wait, the worse the situation gets -- not to mention, your chances of having a "sudden damage" claim approved begin to dwindle.

Do you Have Cigarette Smoke or Nicotine Odors?

11/5/2020 (Permalink)

Removing the smell of cigarette smoke and nicotine can be a difficult task. There are a lot of misconceptions about smoke and odor and how it can be cleaned. Results also will vary depending on a wide variety of factors. That is why many professional cleaning companies will stay away from nicotine cleaning jobs entirely. However, with the right tools and expectations, there can be dramatic improvements. 

Cigarette Odor: Everyone can recognize the smell of cigarettes. After the sweetness of the tobacco has abated, the odor that is left is generally described as stale and musty. Odor is the brain’s response to stimuli from the olfactory system but our memory is triggered strongly by odors. So even traces of an odor to which someone has a strong psychological reaction, will make them think there is a much larger odor problem than there actually is. Conversely, smokers have dulled their sense of smell to cigarette smoke.

Properties of Nicotine: Nicotine is an organic substance that is a natural part of the tobacco plant. Nicotine is an incredibly small molecule measuring only .01 microns. It is so small that it can pass through material that we typically think of as solid. Therefore it can embed itself in almost every type of material that is in any way porous. Also, nicotine can remain airborne, almost indefinitely. If trapped in a confined space such as a car or a room, ambient heat will increase air pressure and therefore “push” the nicotine molecules into anything porous.

The original color of the paint is the white that was protected by hanging pictures. The orange/brown is nicotine damage. The area above the chandelier is most affected because of the increased air flow caused by the rising heat from the light bulbs.

Cleaning Nicotine: The main problem with cleaning nicotine is that it seldom is only on the surface of all of the materials. Nicotine molecules are so small that it can have worked its way into almost every object in a room. Therefore to clean nicotine, it has to be physically removed from inside of every exposed surface. Simply spraying and wiping will not remove smoke odor. 

Particularly susceptible materials include: fabrics, carpets, drapes, upholstery, clothing, mats, lampshades, wallpaper, wallboard, dust, sheet rock, plaster, unsealed wood. Popcorn ceilings and ceiling tiles cannot be cleaned.

Steel, sealed wood, stone and plastics generally are less affected.

Note: Odor may also be trapped in vents and air handling systems that can’t be cleaned by conventional methods.

Solution: Understandably, professional cleaning companies have a hard time estimating and then charging to wash the same wall multiple times over multiple days to ultimately only have an unhappy customer. The only way to remove the odor is to remove the nicotine. If the carpets and fabrics are removed, the dust is removed and the walls and surfaces washed – then the best method is to apply a sealer. The sealer traps the nicotine molecule, and therefore the odor, into the walls. If a customer is less sensitive, instead of sealing, an ozone generator or hydroxyl ran for 24-48 hours can help eliminate most of the odors. Ozone machines and hydroxyl's are effective because it destroys organic molecules such as nicotine. Again, results will depend on the severity of the smoke, the duration the materials were effected and the type of materials. We also have powerful fogging technology that can destroy nicotine in hard to reach places. The only guarantee for an odor free environment is to remove or seal the materials that hold nicotine.

Randy Sams' Outreach Shelter

11/4/2020 (Permalink)

A local shelter's logo We are happy to help out our community!

"The Randy Sams' staff and board of directors would like to take this opportunity to thank and spotlight SERVPRO of Texarkana for generously conducting quarterly courtesy cleanings at our shelter for the past couple of years, including during this year’s Covid pandemic. SERVPRO does quality work and they care about a bigger purpose in what they do- improving the overall health of our community. They have caring staff who are thorough in what they do, and it’s SERVPRO and places like them who help to keep Randy Sams' a safe place for those in need seeking our services. As previously posted, they also gave goodie bags to our residents at Christmas time last year. Thank you so much SERVPRO or Texarkana for all you have done for the good of our residents and Texarkana community! If you need any of the services they provide, you can reach them at their Facebook page for more info, or call them at 903-832-4400."

Worried about pipe bursts in the winter?

11/3/2020 (Permalink)

Water pipes burst because the water inside them expands as is it gets close to freezing and this causes an increase in pressure inside the pipe. When the pressure gets too high for the pipe to contain it ruptures.

A burst pipe can mean anything from a sink valve blowout to a water main fracture and anything in between. The most critical aspect of dealing with a burst pipe is turning off the water supply and stopping the flow of water. If the pipe is in a crawl space or a basement the water is fairly well contained. But if the pipe that burst is in a household setting, such as a toilet feed or an under-sink supply line, drying out the area becomes a bit more complex depending upon how much water has inundated the house.

As with any water damage, time is of the essence. Mold can start to develop in as little as 24 hours after an incident. The more time that passes without treatment, the more likely those materials will continue to deteriorate and may not be salvageable, especially with carpet.

If a water leak has affected multiple rooms, traveled from an upper level to a lower level of the home, or has been left unnoticed for more than 8 hours, professional water mitigation and specialized drying equipment is necessary. If you see that water has seeped into the sub flooring or the drywall, the safest step would be to contact a professional restoration company like SERVPRO. We can help remove or restore items that would otherwise develop mold. Another thing to keep in mind is the amount of time in which porous materials in your home have been exposed to water saturation.

Types of Fire and Smoke Damage

10/30/2020 (Permalink)

Well there are 3 main types of smoke and residues that can be left behind by fire damage in your home:

Synthetic: These synthetic residues appear when oil based materials are burned such as plastics and fabrics. This could include everything from window coverings, furniture, carpets, and electronics. When synthetic materials burn they will produce a thick black smoke, leaving behind a smeary residue that can create quite the mess if not cleaned up properly. In these situations avoid touching any of the residue to prevent smearing.

Protein: Fires caused by the burning of proteins such as meats and beans for example will leave behind a yellowish brown residue. The texture of which is greasy feeling and can stick to any surface, making it a pain to clean up. 

Natural: These type of fires are caused by the burning of natural products such as wood and paper. They produce dry powdery residue that is greyish-black in color. These residues are easier to clean up than the synthetic or protein residues. 

If you have any smoke damage that you need cleaned, call SERVPRO of Texarkana at 903-832-4400.

Where does mold come from?

10/28/2020 (Permalink)

A mold situation begins with those small, dark, little dots that, with ample moisture and nutrients, gradually spreads and grows across a wall or on a surface. You may open a closet door and see a dark circular pattern growing on the back wall and can only wonder how it got there?

Mold has to come from somewhere and the reality is, it’s no mystery. Mold found indoors comes from the outdoors. There are many types of mold found in the environment—tens of thousands of species in a wide variety of colors, in fact—and many ways it can get in your home. Mold spores can drift indoors through a screened window or open door, or it can be carried in on shoes, a golf bag, a backpack, or a coat that gets hung in a closet, and then spread through the ventilation system. Mold spores can also enter your home through leaky roofs, foundations, door frames or window casements. Once the spores that are carried in or drift in are exposed to dampness, moisture or water, mold usually begins to grow there. The spores that come in through a leak somewhere in the structure of your house are already primed to grow. If you suspect mold in your home, give SERVPRO of Texarkana a call at 903-832-4400. 

SERVPRO of Texarkana Provides 24 Hour Service

10/26/2020 (Permalink)

SERVPRO of Texarkana provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in or near Delaware. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Technicians
  • A Trusted Leader in the Remediation Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 903-832-4400

Residential Services

Whether your Texarkana home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. 

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Being Storm Calm

10/22/2020 (Permalink)

Storm damage can happen at any time of day and can cause an enormous amount of harm to your home or business. Heavy rains and powerful winds can cause roof damage and broken trees. 

Diseases become more likely in the event of a storm disaster. The Norovirus and West Nile Virus along with other bacterial infections become a greater possibility because the flood water can infect anything it touches. 

SERVPRO of Texarkana always make sure that we are prepared when we know a storm is coming to town. We have meetings that pay special attention to 'what if' situations that could occur. Our crews make sure that the trucks and vans are loaded with tools, containment materials, disinfectant chemicals and any other drying equipment we may need.

Tips for Cleaning a Leaking Roof

10/20/2020 (Permalink)

A roof leak can be a catastrophic problem for your property. Not only are leaking roofs often damaged and unsightly, but the leaks they cause can prove a danger to yourself, your employees, your customers, and your inventory. Leaks lead to slip and fall situations, damage electronics, and encourage mold growth. So how can you clean up after a leaking roof?


Keep Everything High and Dry.


The biggest part of cleaning up after a roof leak is to make sure everything stays dry. You should take these steps:

• Remove anything wet that can be salvaged and take it outside to dry out.
• Tear out any porous materials that may be waterlogged and incubating mold.
• Immediately find the source of the leak and implement a temporary patch if possible.
• Clean, dry, and disinfect the affected area.
• Ward off the area until the issue can be addressed.

If the roof leak is a crisis situation with substantial amounts of water flooding the building or making the roof itself unstable, you may need to evacuate the building immediately and call for help. Be very careful when tracing the source of a leak, and never try to climb onto the roof yourself unless you have appropriate safety precautions in place and the proper equipment and assistance. This is especially true in the middle of emergencies such as storms, hurricanes, and other natural disasters that may be the cause of the roof leak. Remember to first protect yourself and your employees; your inventory can be replaced.

Flood Damage And Insulation In Your Home

10/16/2020 (Permalink)

Even if you don't live in a high-risk flood zone, flooding is always possible from heavy storms. If your home has experienced flooding and flood damage, it is imperative that action is taken right away to restore your home. SERVPRO is always standing by to help you mitigate any flood damage and clean up your home.

When your home is flooded, one thing we need to check is your insulation. Moisture lessens its ability to work, and so it may have to be removed. Unlike other kinds of insulation, however, fiberglass insulation might not permanently lose its power. It is sometimes possible for us to dry it.

Rockwool and cellulose insulations usually mat when they get wet. Plus, moisture antimicrobial qualities and the fire resistance of cellulosic material. Rockwood also has metal in it which can rust when wet. Therefore, these kinds of insulation might need replacing.

SERVPRO techs also understand that vapor barriers on fiberglass insulation can slow drying, so it cannot always be restored. It can be difficult to dry insulation inside fully enclosed ceiling cavities or walls. Stopping the growth of mold is also a big concern in this situation.

Drying wall cavities requires us to ventilate them. One way we do this is by drilling holes in between studs and removing the baseboards. We then use these holes to force air into the wall cavities to increase evaporation. If a lot of moisture is present, we might need to remove drywall. There won’t always be moisture inside your walls during a flood situation. We use moisture meters to detect any hidden moisture.

When you experience flooding in your home SERVPRO of Texarkana is thorough in their remediation process to get your structure dry and safe again. Give us a call at (903) 832-4400 as soon as possible after an emergency like this so we can help.

Who Do You Call When Fire Damage Overtakes Your Texarkana Home

10/14/2020 (Permalink)

Fires can be a devastating force to your Texarkana home. Sometimes one of the worst effects fire can leave behind comes less from the flames and more from the extinguishing efforts of the dedicated firefighting teams in the area that put out the blaze. Depending on the severity of the structural fire to your home, extinguishing might have taken quite a lot of water and time to achieve. This scenario can result in a lot of water damage on top of the fire restoration that you already need.

While this is often a lesser considered fire damage aspect to Texarkana homes, excessive water damage is often the result that many families have to deal with before proper fire restoration service can even begin. Fortunately, you have a local restoration company at your disposal that can help you deal with all aspects of fire and water restoration. Our SERVPRO technicians have the experience and state-of-the-art equipment to give you back the home you had before the fire ever started.

When our SERVPRO restoration specialists arrive at your home to begin assessing the damage, our concentration lies in preventing further damage from occurring. Our team boards up broken windows and tarps over holes that might have gotten created from the fire or the extinguishing efforts, successfully protecting your home. This process prevents elemental damage from occurring while the inside restoration process is getting completed.

To successfully restore your home from it's fire damage, water restoration has to get accomplished first. Our specialists utilize pump trucks and portable pump devices to quickly extract all present pooled water from your floors throughout the affected area. Once drying efforts are a success from combining both dehumidification and air moving equipment, our focus can switch back to assessing the fire damage present in your home.

While there are many stages to successfully restoring your home after a devastating fire, choosing the right restoration team can take a lot of stress and worry off your shoulders. When you are facing fire damage in your home, call SERVPRO of Texarkana. We can be reached anytime at (903) 832-4400.

Frozen Pipes

10/12/2020 (Permalink)

Frozen pipes are often those exposed to the cold weather, mainly ones outside of your house or in cold areas. It is great to be aware of the areas that pipes can burst from freezing such as; basements, attics, garages or kitchen cabinets. To prevent pipes from freezing it is good to:

Be sure to drain water completely from swimming pools, sprinkler lines and outside hoses.

Open kitchen cabinets to let warm air near the plumbing.

When it is extremely cold, let the water drip from the faucets that may come from exposed pipes.

Keep your heat set to the same temperature both day and night.

These things are very important when winter temperatures kick in as freezing pipes can cause you time, money and become an inconvenience

Get Your Property Winter Ready

10/8/2020 (Permalink)

Check your property for downed tree limbs and branches. Wind, heavy rain, ice and snow can cause damage to the property and potentially cause personal injuries.

Roofs, gutters and water pipes should all be inspected before a snow storm may occur. Gutter downspouts should be directed away from the building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can cause a damming effect, which can lead to roof damage and interior problems.

Inspect walkways and parking lots on properties for proper drainage to alleviate flood hazard potential.

Inspect handrails, stairwells and entryways to address and correct potential slippery areas. Install mats or non slip surfaces.

Protect pipes from freezing by allowing water to drip when temperatures dip below freezing.

Hurricanes

10/6/2020 (Permalink)

This is a picture of a hurrican from up in space. A little bit of information about hurricanes. It never hurts to know a little about the storms.

Hurricanes are some of the most violent storms on Earth....

Tropical cyclones are like giant engines that use warm, moist air as fuel. That is why they form only over warm ocean waters near the equator. The warm, moist air over the ocean rises upward from near the surface.

Air from surrounding areas with higher air pressure pushes in to the low pressure area. Then that "new" air becomes warm and moist and rises, too. As the warm air continues to rise, the surrounding air swirls in to take its place. As the warmed, moist air rises and cools off, the water in the air forms clouds. The whole system of clouds and wind spins and grows, fed by the ocean's heat and water evaporating from the surface.

Storms that form north of the equator spin counterclockwise. Storms south of the equator spin clockwise. This difference is because of Earth's rotation on its axis.

As the storm system rotates faster and faster, an eye forms in the center. It is very calm and clear in the eye, with very low air pressure. Higher pressure air from above flows down into the eye.

Soot Damage and IICRC Certification

10/2/2020 (Permalink)

Fire and smoke damage can be devastating to personal property and structures. Swift action is the only way to minimize the destruction.

The Institute of Inspection Cleaning and Restoration Certification, IICRC, is a globally recognized organization whose mission is to establish higher industry standards. As a referral source for consumers, IICRC certified firms are more likely to provide a faster, better service  than non-certified competitors.

Immediately after a fire, soot residue settles onto the property. Discoloration of porous materials is permanent, but other surfaces may be properly cleaned to remove the discoloration. Acidic soot begins staining other surfaces if not treated quickly.

Within hours all surfaces begin to suffer from fire and smoke damage. Wooden furniture may require refinishing. Metal begins to rust, pit and corrode. Painted walls begin to yellow. Clothing  can become permanently stained. And finally, flooring may require refinishing or replacement.

Prolonged soot exposure permanently harms all surfaces and embeds in fibers.

Build An Emergency Checklist

9/30/2020 (Permalink)

Have an emergency list prepared just in case You never know when a disaster can strike. It's important to always be prepared.

Water (one gallon per person per day)

·        Food (non-perishable 3-day supply)

·        Manual can opener

·        Battery operated radio, preferably a NOAA Weather Radio

·        Flashlight and extra batteries

·        First aid kit

·        Whistle to signal for help

·        Clothing

·        Dust masks or bandanas

·        Plastic sheeting, garbage bags and duct tape

·        Wrench or pliers to turn off utilities

·        Hygiene items

·        Important documents; copies of insurance policies, identification and bank account information

·        Cash

·        Fire extinguisher

·        Matches in a waterproof container

SERVPRO of Texarkana is locally owned and operated—so we’re a part of this community too. We are also part of a national network of over 1,700 Franchises, which enables us to respond quicker with more resources. For major storms and disasters, we can call upon special Disaster Recovery Teams strategically located throughout the country.

Keep Your Kitchen Safe!

9/28/2020 (Permalink)

A list of simple kitchen saftey tips For any kitchen mishaps, give SERVPRO of Texarkana a call. 903-832-4400.

Recipe For Kitchen Safety:

·        Stay in the kitchen when you are cooking on the stovetop so you can keep an eye on the food.

·        Stay in the home when cooking food and check on it frequently.

·        Watch children closely. It is a good rule of thumb to keep children three feet away from the cooking area.

·        Clean cooking surfaces to prevent food and grease build-up.

·        Keep curtains, towels and pot holders away from hot surfaces and store solvents and flammable cleaners away from heat sources. Never keep gasoline in the house.

·        Turn pan handles inward to prevent food spills.

·        Be sure electric cords from an electric knife, coffee maker, plate warmer or mixer are not dangling off the counter within easy reach of a child.

·        Make sure your smoke alarms are working by testing them prior to beginning food preparation.

We Can Handle Any Size Fire Damage Disaster And Restore Your Home

9/24/2020 (Permalink)

Cleaning Different Surfaces After Fire Damage

Fires deposit a lot of soot and other smoke debris on various surfaces. Most of this debris concentrates on walls and the ceiling of the property affected by the fire. When a fire burns, smoke-filled air rises because it is less dense than the cold air in the surroundings. This forces cooler air near the ceiling to flow downwards creating convection currents. This explains why most of the smoke residue settles on the ceiling and upper sections of the walls. By following the right procedures, removing such debris becomes easier.

Different approaches can help when cleaning fire damage. The method chosen might depend on the kind of finish on the surface. Typical finishes include paint, acoustic plaster, acoustic tile, textured plaster or metallic tile. Walls might also have fabrics, wallpaper, carpeting or flocking as covers but these are rarely used in ceilings. To ensure good results from the cleaning exercise, our SERVPRO technicians pretest the affected area for cleanability. We consider the soiling type to decide whether it requires wet or dry cleaning.

If a moderately soiled ceiling with non-greasy residue, dry cleaning is sufficient. This works for all types of ceiling materials. If there is heavy dry ash or medium-to-heavy oily residue on the ceiling, wet cleaning is the best. This method works well especially for metal and wood ceilings, or those with a paint finish. Our SERVPRO technicians also use peroxide active cleaning on textured, blown ceilings because highly aggressive wet cleaning can dissolve such finishes.

When choosing the cleaning process, it is crucial to put into account the steps that follow. If the surface requires repainting once the cleanup process is complete, the procedure followed is different from cleaning as a final step. When "cleaning for paint" our SERVPRO team focuses on removing all loose residues and neutralizing the acids in smoke deposits.

Cleaning a fire damaged property can be a tedious task. Call SERVPRO of Texarkana at (903) 832-4400 any time. We’re Faster to Any Size Disaster.

How SERVPRO Determines the Water Cleanup Processes for Your Home

9/22/2020 (Permalink)

Determining the Water Cleanup Needs of Different Items in Your Texarkana Home

Water cleanup is a necessary process when we are restoring your property after the unfortunate water event. Usually, there are different types of items in a building, and we have to select a cleaning method which does the work efficiently. For instance, the method we use to clean a carpet may be different from the one that we use when cleaning items such as subfloors and walls. We aim to return your property to its former condition, if not better.  

Let us start by looking at the cleanup techniques we use when cleaning carpets. To choose an appropriate cleaning method, we have to begin by checking on the soiling level. In some instances, the dirt may be resting on the fiber tips, and in some situations, it might penetrate deep into the fibers. We also have to check whether the fibers are stiff, sticky, or matted. Remember, we have to clean the entire room, even if it is a small section of the carpet that is affected.  

The carpet's soiling level can be heavy, moderate, or light. When our SERVPRO technicians are dealing with deep or heavy soiling levels, we may use rotary jet extraction and a deluxe pre-conditioner to rinse the area. We may use hot water extraction when cleaning moderate soiling levels and shampoo when we are attending to low pile carpets. For light soiling levels, we may use hot water extraction, bonnet and shampoo to clean.  

While at the site, our SERVPRO technicians make a list of materials to clean. The degree of exposure to water and humidity determines the cleaning needs of a material. Once we clean the closets, we may come across clothing and other contents that require deodorizing and cleaning.  

SERVPRO of Texarkana offers a stress-free cleaning and restoration process to residential and commercial property owners. Have a chance of working with our highly experienced technicians at any time of the day by calling (903) 832-4400.

5 Things You Need To Know About Water Damage To Your Commercial Property

9/18/2020 (Permalink)

Five Unbelievable Things Commercial Property Owners Do Not Know About Water Damage

Water plays a large role in your commercial property. For instance, cleaning, laundry, pools, restroom, landscaping, kitchen, heating, and cooling. Although water is a useful resource, it is one of the most destructive elements. How? It can cause physical damage to your commercial property. What you need to know is that water damage can interrupt your business operations without warning. This can result in massive losses. Besides, occupants are exposed to mold spores and other health risks.

Commercial water damage in Texarkana is as a result of an overrun bathroom/sink, faulty plumbing, damaged appliances, malfunctioning sprinkler systems and backed up sewers. To prevent mold spores from spreading and allow occupants to resume their normal operations, immediate action is required. SERVPRO technicians are trained, experienced and equipped to handle any water damage emergency. Our experts respond quickly to mitigate the damage and save your property.

As a commercial property owner, there are five things you must know about water emergency.

It Is Unavoidable
Plumbing, sprinkler systems, sewers, and appliances are manufactured and so, they are prone to damage. A surprise leak can soak your floors, walls, basement, and ceiling.

Damage Spreads Fast
Depending on the leak and when it started, the amount of water seeping through the walls, floors, and ceiling quickly becomes a big problem. This leads to mold growth and further damage to your property.

Getting Electrocuted Is Possible
Chances of getting electrocuted are very high when the floor, carpet, and walls of your commercial property are soaked with water. To prevent this, cut the power by shutting off the breakers to the affected rooms.

Slipping On Wet Floors And Stairs Is Also Possible
Getting electrocuted is not the only problem you are exposing your office occupants too. Slipping and falling down can lead to serious injuries.

Never Wait To Get Help
The moment you detect water damage in your commercial property, contact our experts. The sooner you call, the faster our experienced team of restoration experts will respond and save your property.

SERVPRO technicians can start by clearing and moving out office furniture, appliances, and equipment. Using high powered truck mounted pumps, standing water is removed before drying begins. Cleaning your property using antibacterial products is then done to prevent contamination. Thereafter, office furniture plus equipment are moved back in.

Count on SERVPRO of Texarkana for fast, responsive and professional services. If you need us, call our 24/7 line at (903) 834-4400 today.

Our Mold Damage Team Can Restore Your Home

9/16/2020 (Permalink)

SERVPRO Technicians Quickly Contain the Mold Infestation in Your Home

Mold can be visible or can present a stale or musty odor. If you notice mold in your home, call a professional right away to remediate any damages. Mold can cause health effects, which makes it imperative for homeowners to deal with it as soon as possible.


SERVPRO of Texarkana is highly trained to use industrial grade disinfectants and specialized equipment to get rid of mold inside your home. Our crew works quickly and efficiently to contain and reduce mold levels inside your home. Also, our crews take proper precautions to ensure they do not spread mold spores to any other areas inside your home. Our techs can use plastic sheeting and tape to seal and contain mold. Plus, our crews can set up areas to clean and sanitize items and any equipment they employ during restoration.
 
Since mold spores are microscopic, there can be thousands of airborne spores inside your home. Our technicians use commercial grade air scrubbers to clean and to purify the atmosphere inside your residence. Specialized HEPA filters catch and trap mold spores, push them through a hose and contain them inside a bag outside of the residence. These machines can also get rid of stale mold odors. Our techs may also use professional grade anti-fungal sprays to clean areas and to stop mold growth. It is not possible to eliminate every mold spore inside your home, but our techs can get them down to a safe level.
 
After our technicians remove mold spores and clean surfaces inside your residence, they begin to dry the structure. Drying helps prevent mold re-growth. Our technicians may also use air movers to eliminate moisture. Also, they may use axial fans to force damp air from your home and to speed up drying.
 

SERVPRO of Texarkana offers mold damage restoration services that can restore your home when possible. Contact us at (903) 832-4400 anytime. We are nearby and here to help.

Discreet, Professional Trauma Scene Cleanup Services Available In Texarkana

9/14/2020 (Permalink)

When most people think of trauma scene cleanup services, they think homicides or suicides, thanks to popular CSI television dramas. While these incidents do require this specialized cleaning service, both industrial accidents, and circumstances involving animal biohazards also fall into this category.

Trauma scenes clean up in the Texarkana area, often handle incidents where the risk of spreading diseases or infections are real. These specialists follow state and federal guidelines, as well as OSHA, CDC, EPA, and FDA regulations to disinfect potential biohazards.
 
Contacting an expertly trained trauma scene cleanup company, like SERVPRO, gives you the opportunity to avoid unnecessary risks and clean entire areas properly to prevent exposure. Whether because of loss of life, unattended or accidental death occurs on your property, or if you have potentially active airborne pathogens professional cleaning services are best to use.
 
Any incident involving bodily fluids or other tissues could lead to the spread of infectious diseases. Many viral and microbial pathogens require disinfection to eliminate risks. HIV, Hepatitis B, Hepatitis C, and many other viruses can exist for extended periods if handled incorrectly.
 
SERVPRO uses the proper testing equipment to identify the presence of biological contaminants  on your property both before and after services are rendered to ensure removal of all existing hazards. Our technicians also receive IICRC trauma scene remediation training to assist in acquiring the necessary skills and knowledge to evaluate, clean, and decontaminate sites properly.
 
SERVPRO technicians focus on health and safety procedures, while also following best practice recommendations for handling equipment, supplies, and materials that require decontamination. All members of our team consider how each situation affects surviving family members, any occupants, or workers involved throughout the process and act with the proper amount of respect and empathy.
 
We are committed to providing you with professional trauma scene cleanup services that help families recover from these stress-filled events. Obtain access to compassionate, discreet, expertly trained personnel thoroughly prepared to handle even the toughest situations.

SERVPRO of Texarkana works hard to eliminate bloodborne pathogens, harmful chemicals, and other dangers found on your property. Call today for additional information. (903) 832-4400. 

Four Tips To Handle The Aftermath Of A Commercial Fire

9/10/2020 (Permalink)

When a fire strikes on your commercial property, it's quite likely that you feel yourself start to panic. This immediate reaction makes sense given all of the economic turmoil and property destruction that a fire can cause. However, knowing which steps to take in the face of a commercial fire can help prevent you from becoming anxious, losing money, and undergoing extensive property damages. To handle a fire successfully and speedily, implement the following four tips:


1. Contact A Fire Remediation Expert.
Once the fire department has doused all of the flames, be sure to call a fire remediation expert. This individual will be able to equip you with a thorough assessment indicating the extent of the damages. Don't ever attempt to handle any of the cleanups, drying, or restoration processes on your own. Doing so could put you in peril of injury and illness.


2. Assemble Your Records.
In addition to contacting a fire remediation expert, make sure that you assemble your business's essential records. You'll want to have this information with you when you start working with your insurance company. To guarantee that you can have all of your files ready in a safe place, make a point to buy a fireproof safe where they can be stored.


3. Call The Insurance Company Immediately.
Be sure that you call your insurance company once the fire is put out. This step is important because your insurance agent will work with you to file a claim and determine how much coverage you'll attain for the commercial damages.


4. Get Permission To Reenter The Building.
Always ask the fire department or another local authority whether you can reenter your building. In some cases, fires can weaken the structural integrity of the commercial property and make it subject to collapse. This is why you need to assure that reentry is safe for you and your employees.


Call SERVPRO For Fast, Friendly Fire Remediation Services
If your business caught on fire, don't worry. Instead, call the professionals of SERVPRO and let us start cleaning up immediately. Acting right now is the key to limiting damages and expediting the restoration process, and choosing our team of industry specialists is the secret to attaining the sophisticated services you deserve. All of our IICRC-certified technicians will work with diligence and determination to get your commercial property back in pristine condition, so call us now at (903) 832-4400.

Locally Owned Company with National Resources

As a locally owned and operated business, SERVPRO of Texarkana is strategically located to respond quickly to your commercial fire emergency event. When commercial fire damage occurs we have the resources and personnel to help. 

SERVPRO IS READY TO HELP

9/8/2020 (Permalink)

We Answer the Phone Ready to Help
Call Today - 903-832-4400

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Texarkana has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Texarkana

SERVPRO of Texarkana specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Reconstruction on Your Texarkana Home

9/4/2020 (Permalink)

SERVPRO of Texarkana offers complete build back. If your home is affected by water damage or a fire, we can help you make it as good as new. If you are just wanting to update your house, we can do that too. We have samples of different types of flooring we can bring to your house for you to choose from. We will keep you involved with every step of the way. All the decisions will be for you to make. Here at SERVPRO of Texarkana we have a team just for reconstruction. What comes up doesn't exactly mean that's what has to go back down. Let's be honest, if your home is damaged by water or a fire.. it's devastating. One way to look at it is that now you get a chance to spruce the place up a little. Give our office a call for any questions you might have. (903) 832-4400. 

How Does an Ozone Generator Remove Odors?

9/2/2020 (Permalink)

First off, you may be wondering, “What is an ozone generator?” An ozone generator is an industrial machine that produces ozone. So now you’re probably asking yourself, “What is ozone?” Many of us may remember learning about the ozone layer in school. The ozone layer is a layer in the Earth’s stratosphere that has trace amounts of ozone.

Up in the stratosphere, the ozone protects us by absorbing most of the ultraviolet radiation that reaches the Earth from the sun. While that might sound great, ozone in high concentrations is actually very toxic to humans.

What is Ozone?

Ozone is a colorless, highly reactive, toxic gas with powerful oxidizing properties. It is comprised of three atoms of oxygen rather than the two atoms of oxygen that we breathe. Ozone is naturally occurring as well as man-made. An ozone generator is a man-made way of creating ozone.

So why would we want to create ozone if it is toxic to humans? Because ozone is very good at removing particles in the air that cause odor. It is the ultimate air purifier which is why it is used by industrial clean up companies like SERVPRO of Texarkana.

How Does Ozone Remove Odors? 

Ozone removes the smell and odors by reacting and destroying the offensive smelling particulates, molecules, and bacteria. The ozone chemically reacts with them breaking them down into molecules and particulates and bacteria that don’t smell.

When Should Ozone Be Used?

An ozone generator is recommended for professional-use only, due to the dangers of high concentrations of ozone. Ozone generators and ozone are used to remove odors that seem impossible to remove. They can be used to remove the smell of cigarette smoke from a home that has been heavily smoked in.

They can also be used to remove the smoke odors from homes and businesses that have experienced a fire. Ozone is highly effective at removing odors due to the fact that it can penetrate anything that oxygen and smoke can penetrate. This can include fabric sofas and carpets in a home that has experienced smoke damage.

Due to the toxicity of the ozone gas, ozone generators are only used in spaces that are unoccupied and sealed. This means that if they are used in a home or business, they space usually needs to be evacuated while the ozone generator is in use. That is why it is highly recommended that you rely on professionals who are trained on how to safely operate an ozone generator.

Struggling to Get Rid of Strong Odors in Your Home or Business?

If you have strong odors that you have been battling for months and even years to get rid of, call the professionals at SERVPRO of Texarkana to get rid of them. They’ll be able to determine the best actions to take including whether an ozone generator is needed.

The experts at SERVPRO of Texarkana have helped remediate the odors from fires, flooding, mold damage and other sources for years. They have all the tools and experience to handle any disaster and any smell. Call SERVPRO of Texarkana today 903-832-4400. 

Home! Sweet... Mold?

8/31/2020 (Permalink)

Attention Texarkana homeowners:

Microbial growth is a serious problem for one to have in their home or business! Most people do not even know that they have microbial growth cultivating in their property. One way microbial growth makes itself known is it gives off a musty odor. It is important to not ignore a smell like this in you home or business. Leaving microbial growth alone to grow will only increase the cost of getting it removed. It is also putting the occupant(s) of the building's health at risk. You need to address the situation immediately. Give SERVPRO of Texarkana a call. We will remedy your loss "Like it never even happened." Why wait? The microbial growth is not. It is only getting stronger and harsher. Call us at (903) 832-4400. We are always here to help.

Dryer Machines Can Cause a Fire

8/27/2020 (Permalink)

It is essential to maintain a clothes dryer. The lint filter and dryer vents can be one of the most neglected areas we don't pay much attention to. Taking precautions to maintain the clothes dryer of your home or business can help prevent a catastrophe. 

A few tips that can help prevent a fire in your dryer machine: 

  • Clean the lint screen often, lint can build up in the trap. 
  • Check the back of the dryer for lint buildup. 
  • Check for any damages to the venting system of the dryer. 
  • Dyer machines should be installed and maintained by a certified professional. 

In the result of any fire or smoke damage, SERVPRO of Texarkana is a phone call away 903-832-4400. We are prepared to take the training and state of the art equipment we have to assist in the cleanup and restoration of a fire or smoke damaged home or business.

Smells Like Clean Spirit

8/25/2020 (Permalink)

All this dust could be in your air system Give us a call for some good clean breathing

When you are considering cleaning services to be performed, SERVPRO provides: air ducts and HVAC, biohazard, carpets, upholstery, ceilings, walls, floors, drapes, blinds, odor removal, sewage, trauma, homicides, vandalism, and graffiti. We provide our cleaning services to both residential and commercial properties. The cleaning services that SERVPRO offers to residential properties will provide you with a safe, clean, and comfortable living environment that will have you saying it’s “Like it never even happened.” We know that many types of businesses have their own janitorial staff, examples being schools and hotels. SERVPRO wants you to know that if a cleaning job emerges that is too large for your janitorial staff, we can handle it, and we will answer the call. We have a 24/7/365 response team, and our technicians are highly trained in the restoration, remediation, and mitigation processes. Call SERVPRO of Texarkana at 903-832-4400 to set up your cleaning appointment.

We Are Coronavirus Cleaning Services and Biohazard Experts

8/25/2020 (Permalink)

SERVPRO of Texarkana's Professionals are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. Our professionals are trained to perform a proactive cleanup that involves facility or structure cleaning and disinfection. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

    • Kitchen/Food Areas
    • Bathrooms
    • Schools/Classrooms
    • Offices
    • Retail Spaces
    • Water Fountains
    • Shelving/Racks
    • Sales Counters
    • Carpets and Rugs
    • Stair Handrails
    • Elevator Cars
    • Playground Equipment
    • Fitness Equipment

Restoring Your Business

8/21/2020 (Permalink)

The SERVPRO® Franchise System was founded in 1967 and is the leader in the restoration industry. We provides services for fire and water cleanup and restoration and mold mitigation and remediation. There is no job too small or too big for SERVPRO to respond to. Speaking of big jobs, SERVPRO has the capability to handle any size commercial loss. With over 1,700 individually owned and operated franchises across the US and Canada, we can mobilize and offer support to franchises in order to respond to storm events or large losses. That means that SERVPRO has your back when the unexpected happens. We are also a 24/7/365 service, and we will respond to any call at any hour. Time is valuable when you have a business to run and a problem arise, and your commercial property speaks volumes to your clients. SERVPRO is IICRC certified and our technicians are professional and experienced. We will extract standing water in order to place commercial equipment to start the mitigation process. Give SERVPRO of Texarkana a call for any questions concerning a commercial restoration, remediation, or mitigation at 903-832-4400. 

Commercial Property Water Loss and Extraction

8/21/2020 (Permalink)

Water is the single most long-term destructive substance in the indoor environment. It can dissolve or weaken building materials, damage floors and ceilings, and can also cause microbial growth if you don’t fix water damage quickly and professionally.

The faster the water is extracted the less damage to the building structure and contents.

The first thing to do if you are dealing with water damage at your place of business is to remove the water immediately. The faster the water is extracted the less damage to the building structure and contents. In situations, this is not enough. Standing water from carpet, flooring and walls can cause permanent damage if not taken care of in a timely manner

Extracting water in commercial buildings or properties, is a very important part of any large water loss. Fire sprinklers, used to stop fire from spreading, can leave you with wet and soggy office spaces. 

Water extraction is used to assist in the prevention of microbial growth from expanding and growing. Extraction of water is also needed to keep floors from buckling. The dehumidifiers and air movers will be placed by the technicians in the necessary areas of the building.

A SERVPRO manager will walk the property with the owner/manager and adjuster explaining the process and to answer any questions they may have about removal of property, items and demo.

At SERVPRO of Texarkana we are here for your water and fire needs 24 hours day seven days a week. Call us at 903-832-4400

Helping to make it “Like it never even happened.”

We Are Commercial Restoration Professionals

8/20/2020 (Permalink)

SERVPRO specializes in water, fire and microbial remediation on all size commercial properties. We create value for your company by greatly decreasing the amount of time it takes to get your commercial residence back in business. SERVPRO knows how important it is to have a professional clean looking business, so when disaster strikes your commercial property you want well trained professionals to get your business back to normal and make it look like it never happened. Our technicians have the experience and knowledge to protect your assets while keeping your cost concerns in mind.

SERVPRO of Texarkana is on call 365 days a year, 7 days a week, and 24 hours a day. Make us your top priority after a disaster strikes your business.

The Grossest Profit

8/20/2020 (Permalink)

Toilets overflow with sewage from time to time due to a sewage backup, and commercial properties are just as vulnerable as a home, apartment complex, condominium, etc. That means if the main sewer line to your office building gets clogged, then your entire office will be grossly contaminated with sewage water. If you are a business owner and have to close your office for any period of time this could be detrimental to your business. In moments like this, it is important to remember to think calmly and act quickly. Contacting your property owner is usually a priority. Next to that you need to contact SERVPRO of Texarkana to handle this type of emergency. SERVPRO of Texarkana's team is highly trained to mitigate and restore any size property loss. Also, SERVPRO operates 24/7. Isn't it relieving to know you have a SERVPRO in your community who can respond to an emergency like this?

Storm Damage Prevention Tips

8/19/2020 (Permalink)

SERVPRO knows that storms are not set to a specific schedule, that’s why all SERVPRO franchises keep their doors open 24/7. We have the resources to handle any size disaster with a quicker response time than any of our competitors. Roof damage caused by thunderstorms is a major problem for homeowners, here are some tips to prevent roof damage to your home:

  • Trim trees and remove dead branches so they won’t damage your home if they fall because of wind.
  • Clear gutters and downspouts of debris. As the leaves fall, make sure they aren’t building up in the gutters.
  • Check for any roof damage. Pay attention to surface bubbles and areas with missing gravel on flat roofs or missing or damaged shingles or tiles on sloped roofs.
  • Check the flashing on the roof to make sure it’s in good condition to help prevent water from seeping through.
  • If your roof needs replacing, consider impact-resistant roofing materials, especially if you live in an area where hail storms are common.

Call your local SERVPRO storm response team, in Texarkana, at 903-832-4400 for all your storm remediation needs!

Mold: Do vs. Don't

8/17/2020 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • DO stay out of affected areas.
  • DO turn off the HVAC system and fans.
  • DO contact SERVPRO of Jackson for mold remediation services.

What Not to Do:

  • Do NOT touch or disturb the mold.
  • Do NOT blow air across any surfaces with visible or suspected mold growth.
  • Do NOT attempt to dry the area yourself.
  • Do NOT spray bleach or other disinfectants on the mold.

We are prepared to help you face this issue when it arises.  Our team is prepared to deal with microbial growth and will help you take care of this issue quickly.  If you have any questions about microbial growth or have any concerns about your home or business, let SERVPRO of Jackson put your mind at ease.  Call us today at 903-832-4400 for any mold or mildew issues you are dealing with in your home or business! 

Fire Drill!

8/13/2020 (Permalink)

When there is a fire, everything becomes very chaotic in a short amount of time.  Here are some basic guidelines on what to do if a fire happens in your home or at your business.  Fires caused by electrical issues are the most common at this time.

Make sure that there is always clear and unobstructed pathway to the exit in case of fire.  Make sure your electrical cords are in good condition before you use them.  Make sure you don not overload electrical outlets.  

If you hear a fire alarm, always treat that as if there is a real fire.  If there is smoke in the air, stay low to the ground so you do not inhale smoke.  Crawl to the nearest exit with your hand along the wall so you do not become disorientated.  Once you are away from the fire and in a safe location, call emergency personnel.

Fire Damage

8/11/2020 (Permalink)

Soot can damage alot of things if not treated correctly A loss after a fire is hard to recover from. Give us a call and let us be there for you.

Fire damage can be stressful and overwhelming.  A fire is something that nobody expects to happen to them.  When your home or business is covered in soot, it is never an easy sight to view.  The first thing you should do in this situation is notify your insurance company so you adjuster can get to your location as soon as possible to assess the damage and start your claim.  Then you need to call a reputable restoration company, such as SERVPRO of Texarkana at 903-832-4400.  Our team is able to board up windows and doors, tarp the roof, and begin the remediation process. Our team will assess the contents of the home in order to figure out what is salvageable and non-salvageable.  When this type of disasters strike, it is overwhelming for the home or business owner.  SERVPRO of Texarkana will walk you through this process and allow you to feel relief that you are in good hands. We will make it "Like it never even happened."

Signs your roof is leaking

8/7/2020 (Permalink)

We are professionals for maintence cleaning Our technicians are professionally trained for water restoration. If you have a leaking roof, give us a call.

Your Residential Roof May Leaking, Look For The Six Signs

Six Signs That Your Roof Is Leaking

As many plumbing experts know, leaking roofs can cause a plethora of unwanted problems such as water damage in your home. If these problems pop up, they can adversely affect your emotional and economic equilibrium. For this reason, it's good to be able to detect signs of a leaky roof early. In so doing, you can attain the professional assistance necessary to correct the problem and prevent structural damage to your property. With that idea in mind, consider whether you're experiencing any of the following six signs of a leaky roof:

 1. A Loss of Granules

 The granules of your roof's shingles can grow loose as a result of aging and ongoing exposure due to water damage. When your shingles start to lose their granules, the roof is subjected to faster deterioration. 

 2. Buckling Shingles

 The shingles of your roof can start to buckle as a result of hot air coming from your attic. This hot air is an indication of poor ventilation and can lead to a build-up of moisture.

 3. Mold And Mildew Growth

 If you notice mold growing inside your home or on the roof, the growth could have been caused by a leaky roof. This is the case because a leaky roof will create the excess water and moist environment that mold likes to thrive in.

 4. Roof Rot 

 Another sign of a leaky roof is roof rot. Roof rot is a term that refers to the process of your roof deteriorating rapidly. When this rapid deterioration transpires, your property can become increasingly susceptible to water damage because of potential leaks.

 5. Damaged Skylights

 Damaged skylights can cause your rainwater to leak into the home and cause water damage. 

 6. Damaged Flashing

 When your flashing is improperly sealed or damaged against your roof, it can make it much simpler for excess water to start seeping into your home.

 If you find that your property has been subjected to a leaky roof, you need to address and resolve the issue immediately. The best course of action is to contact a team of trained, IICRC-certified water damage remediation specialists. The team to trust is SERVPRO. All of our technicians will offer you the goal-oriented, detail-centered care necessary to restore your property with lightning speed

Locally Owned Company with National Resources

As a locally owned and operated business, SERVPRO of Texarkana is strategically located to respond quickly to your flood and water emergency event. Call us today! (903) 832-4400  

From Carpets to Catastrophes, SERVPRO fits your Commercial needs

8/5/2020 (Permalink)

When you need it done right and done fast, call SERVPRO for all your commercial cleaning needs.

Did you know when you hire SERVPRO professionals for maintenance cleaning, you get around-the-clock restoration services built with you in mind? Quality cleaning and quick response – that’s the SERVPRO way.

Can’t figure out how to get the job done? Call SERVPRO of Texarkana at 909-832-4400 for all your emergency restoration needs. Because when you experience a fire, water or mold damage in your facility, you need fast response and the expertise to get the job done right, ensuring your business can get back into operation as quickly as possible.

Through it all, you expect the most reliable information and the very best service at a fair price. We are committed to providing fire and water cleanup and restoration services to reduce business interruptions and recovery costs.

Selling your home? Let us help!

8/3/2020 (Permalink)

Being able to present your home in a way that attracts buyers and results in increased market value SERVPRO of Texarkana (903) 832-4400.

Selling your home? We can help you get your interior up to par before you place it on market! You’ll be able to present your home in a way that attracts buyers and results in increased market value.

Here are some of the ways our team can clean your home:

Duct and HVAC System Cleaning
Air ducts can circulate odors and contaminants like mold and irritating dust throughout a home. We use a Portable Ventilation and Air Duct Cleaning System to examine duct work and make a clean sweep, removing years of dust and grime.

  • Allergens and pet dander are reduced
  • Offensive odors are eliminated
  • Operating conditions and efficiency are improved

General Cleaning

  • Carpets, Upholstery, Drapes, and Blinds
  • Ceilings, walls, and hard floors
  • Deodorization

Carpets and Upholstery Cleaning

  • Bonnet Cleaning: A less aggressive method for short piled carpets.
  • Hot Water Extraction: A deeper cleaning method for all carpet types.
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry.
  • Dry Cleaning: When color-fastness is an issue.

Restoring your Commercial Property?

7/30/2020 (Permalink)

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Texarkana 

SERVPRO of Texarkana specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

How's Your Air Quality?

7/28/2020 (Permalink)

It is important not to breathe in nasty air Give us a call today for your air quality test,. 903-832-4400.

Here are some things to consider from the American Lung Association about air quality in your home:

  • Is anyone smoking indoors? No one should smoke indoors.
  • Can you see or smell mold or mildew? 
  • Is the humidity regularly above 50 percent?
  • Are there leaks or standing water anywhere—kitchen, basement, attic?
  • Are all fuel-burning appliances (gas stoves, water heaters, fireplaces) fully vented to the outdoors?
  • Is there an attached garage or basement where cars, lawnmowers or motorcycles are stored?
  • Are household chemicals, paints or solvents stored indoors or in an attached garage or basement?
  • Have you recently remodeled or added new furniture, carpeting or painted?
  • Do you use odor-masking chemicals or "air-freshening" devices?
  • Has kitchen or food garbage been covered and removed?
  • Have you used pesticides recently?

If you have an ongoing air quality issue, call SERVPRO of Texarkana for further consultation. We have a staff of professionals, certified in all aspects of deodorization and microbial remediation

When Lightning Strikes

7/24/2020 (Permalink)

Here at SERVPRO of Texarkana, we can help you with fire damages caused by lightning strikes. When the lightning hits a residence, it travels through the electrical lines to one of the home’s electrical boxes, which can catch fire. These fires can leave severe damage, including smoke damage to your home. SERVPRO of Texarkana's team has the ability to do a chem-sponge technique that was used to clean soot off of the walls. In doing this, SERVPRO of Texarkana can ensure that no fire damage or smoke damage goes untreated. If needed, affected walls in all damaged rooms can be painted after the cleanup is completed and drywall replaced where necessary. Our professional in-house crew use a white-glove treatment on your residence and completed the entire project quickly; from the first contact to completion. Why choose SERVPRO? Because in the event of fire damage or water damages large or small, we’re here to help. Call SERVPRO of Texarkana at (903) 832-4400 anytime lightning causes damage to your property.

How to tell if something is dry...

7/22/2020 (Permalink)

You cannot use your hands to adequately determine if something is dry because skin has a moisture content of 25 percent. Dry wood for example, has a moisture content of about 10 percent. If you feel wood that has moisture content of 20 percent, your skin tells your brain the wood is dry because it is drier than your skin. In actuality it is twice as wet as it should be. Just because it feels dry to you it might be saturated with water and not drying it properly could cause even more damage.

The Franchise Professionals here at SERVPRO of Texarkana is equipped with the right equipment to help ensure a structure and contents are quickly and thoroughly dried after water damage.

Different Causes of Mold Growth in your Home

7/20/2020 (Permalink)

Mold Damage is a condition that a lot of homeowners deal with on a regular basis. The main problem with mold is that it doesn't need that much for it to both grow and thrive in your household. Things such as darkness, warmth, humidity and a food source for drywall or wood can all help the mold spores to both thrive and expand throughout the home. In some cases, the mold is very visible like on a bathroom ceiling just above the shower stall. In other cases, you may not even know that you have it because it is in a crawlspace or attic.


If your home has a moisture problem or is prone to floods and leaks, you are living in an environment that is more vulnerable to mold damage problems. This is because you are attracting the mold to your home even if you are not aware of it. Moist environments with excess warmth and food sources for the mold to grow is attractive to the fungus and can help it to grow continually until it becomes out of control and needs professional remediation. In this case, only an expert mold remediation service company, like SERVPRO, will be able to assist you in getting rid of the mold problem.


Mold spores can be found in the air at times, especially in homes that have other factors such as moisture, dampness, and high humidity levels. The mold spores can thrive in this condition and continue to multiply until they become a huge problem for you.


Mold spores cannot grow unless the area in which they are present is moisture and humidity. In fact and to be precise, a humidity level of about 55 percent is needed for mold actually to develop and begin to multiply. Many homes that are in humid climates or deal with lots of rain can have more moisture problems present within their homes than others. Also, leaking plumbing pipes or floods can create humidity in the air. Taking care of plumbing leaks and roof leaks can help to prevent these problems.


Another thing to keep in mind is that mold likes humid and dark environments, which makes your basement, crawlspace and attic all primary locations for mold to grow and thrive over time. It is vital that you continually look around the home to check for mold and to contact SERVPRO at the first sign of a mold problem.

Locally Owned Company with National Resources

SERVPRO of Texarkana is locally owned and operated—so we live and work here too and are proud to be part of the Texarkana community. When you have a water or mold damage issue, we’re already nearby and ready to help.

We are also part of a national network of over 1,650 SERVPRO Franchises and special Disaster Recovery Teams strategically located throughout the country to respond to large scale disasters.

We are proud to serve our local communities. 

When Water Damage Happens, Call SERVPRO for Service

7/16/2020 (Permalink)

If you are grappling with the aftermath of residential water damage, you want the problems resolved as quickly as possible. Keep handy the name and number of a local cleanup and restoration company like SERVPRO. Our job is to provide state-of-the-art service to our customers that are in need of expert water damage restoration. And we do so with rates that won't break your budget. 
What You Can Expect From a Water Damage Restoration Service 

When you contact us to assess the character of your problem, we will respond by sending a team of friendly, knowledgeable service technicians and leaders to your home. We will make a full inspection and assessment of your property, making sure to note where all of the damage and future potential trouble spots lie. We find the source of the water intrusion, if not visible, for repair. We must identify the water to determine if it is contaminated (such as Black Water from a sewage backup or groundwater intrusion), to use a correct and safe extraction method. Once we have completed this initial diagnosis, we provide you with a full estimate of the cost involved.  We will even help you with the insurance claims process.

How We Deal With Water Damage 
Once water damage has taken its toll, engage the path to a solution as soon as possible. This means hiring a professional cleanup and restoration service to drain all of the unwanted water out of the building. We have truck-mounted pumps and portable extractors to quickly dispatch water. Our Applied Structural Drying Technicians (ASD) can dry out your home with the additional aid of air movers and dehumidifiers, both desiccant and refrigerant. Our trained WRT-Water Damage Restoration Technicians, adhere to the cleaning standards of the IICRC. We ensure, by testing with moisture meters, infrared cameras, and hygrometers, that the affected areas are dry. 

Contact Your Local Residential Water Damage Service

SERVPRO of Texarkana is here to be your one-stop water damage cleanup and restoration authority. For all fire, mold, and water issue, we are fully equipped and qualified to address and solve them quickly. We are locally owned and operated and can be contacted at any time of the day or night. (903) 832-4400

Water Damage Restoration Service

7/14/2020 (Permalink)

If you are looking for professionals who have the knowledge and expertise to restore your home and property after it has suffered water damage, then you call SERVPRO of Texarkana.

The water damage restoration professionals of SERVPRO of Texarkana service businesses and homes that have suffered water damage.

If you’ve had a pipe burst or a leaky roof or a toilet or tub that has overflowed, call SERVPRO of Texarkana to clean up the mess and restore your home as if nothing ever happened.

We are here to make any devastating situation a little more bearable. We will do all the heavy lifting, so you just sit back and let us handle this hard time for you and your family. We are here to make your life easier. 

Cleaning Your Ducts at Your Commercial Property

7/13/2020 (Permalink)

It’s that time of year where everyone wonders if they should get their air ducts cleaned. Dirty air ducts usually spread dust, dirt, and mold around your property. This can lead to poor indoor air quality.

While it is normal to have some dust and pollen in your air ducts, you might want to consider getting your ducts cleaned if the following is true:

1. There is mold growing inside of the air ducts

It is not always easy to see if mold is present. If your service provider says that mold is growing, ask him to show you where it is. If you do have mold in your air ducts, please note that it is impossible to completely get rid of mold.

2. Your ducts are infested with vermin

Do you have unwanted guests living in your air ducts? If so, you should call an expert to get them out as quickly as possible in order to prevent the problem from getting worse.

3. Your ducts are clogged with debris and dust

If your air ducts are clogged, you should call a professional to clean out your ducts. A clog can contribute to poor air quality.

If you have experienced any of the above issues, make sure you find out what caused the issue because it is likely that it will happen again.

If you believe your ventilation system falls into one of these three categories, call SERVPRO! The experts at SERVPRO will inspect your ductwork and HVAC system, give recommendations about the best way to address poor air quality, and fix your problem.

How To Get Smoke Odor Out of Fabric

7/10/2020 (Permalink)

If you suffered a fire in your home, then there’s a good chance that some of your fabric furniture smells like smoke. With harder, nonporous surfaces, you can usually remove the smoke odors with cleaning solutions. You’ll find removing smoke odors much more difficult when dealing with more porous surfaces like fabric couches, clothes, and rugs. So how does one remove smoke odors from porous surfaces like fabric furniture?

The Baking Soda Method

Using baking soda to eliminate smoke odors seems to be a popular method. The idea is to sprinkle baking soda onto the surface and the baking soda will absorb the odors. While this may work with surface odors, this doesn’t work well to get deep-seated smoke odors out of the foam cushions of sofas and the carpet pads under carpets.

Airing It Out

Another popular remedy to get the smoke out is to set the furniture or rug out in the fresh air. While this may work for a rug or thin fabric, it most likely won’t help with sofas and fabric furniture. Also due to the chemical nature of smoke, airing it out won’t cause the smoke particles to break down and the smoke odor to go away.

The Best Way to Remove Smoke Odor

If you are looking for the best and only way to remove smoke odor from fabrics and porous surfaces, then you will want to call a professional fire company like SERVPRO Texarkana. The professionals at SERVPRO of Texarkana have a machine called an ozone generator. An ozone generator creates ozone which is able to permeate porous surfaces and oxidize the substances that are causing the odor. An ozone generator creates a high level of ozone which is dangerous to humans which are why they are only used by professionals in unoccupied spaces like a sealed room or an empty house.

If you should suffer a house fire or have smoke or cigarette odors that you want to remove from your furniture or home, call the fire cleanup experts at SERVPRO of Texarkana at 903-832-4400 for 24-hour emergency service. At SERVPRO of Texarkana, we have specialized equipment, professional training, and certifications that allow us to restore your home to its pre-fire condition.

Commercial Cleanings

7/9/2020 (Permalink)

COVID-19 has taken the world by surprise and it is still unknown how much longer the pandemic will last. Texarkana has been hit by the coronavirus and has made many residents frightened and worried about their safety.

Those in charge of public spaces everywhere are responding to the pandemic threat by canceling events, recommending “social distancing,” and reminding people of best practices in hygiene.

In March, Texarkana schools and universities closed as a precautionary measure. It is unknown what impact there will, but there are things we can do to be proactive before opening schools and universities back up.

The World Health Organization released an advisory for schools that remain open to:

  • Inform students on how to protect themselves.
  • Promote best practices with hygiene like hand washing.
  • Cleaning & disinfecting school facilities (especially water & sanitation).
  • Increasing airflow and ventilation.

When it comes to preventing the spread of this virus, it is up to us as a community to do the best we can to remain informed and act with thoughtful consideration.

Students and their parents trust administrators to address public health issues and we are here to offer our school cleaning services to help you put together an action plan that includes decontamination.

Cleanliness is how to best be proactive and we are here to help. We are prepared to clean and disinfect your school or university, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

SERVPRO Response to COVID-19

Bring them peace of mind to your students and their families by having your school or university sanitized and disinfected by SERVPRO. Our cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Trust your certified SERVPRO cleanup and sanitization experts and give us a call today!

Mold Hides

7/8/2020 (Permalink)

At times, mold is hard to detect. 

What usually happens is that mold grows in a place that never dried out, like in this particular home mold was in a crawl space. A combination of moisture, a warm temperature and an organic food source create the perfect environment for mold to grow quickly. In Texas, we have such high humidity, this makes it a perfect spot for mold growth.  

Mold spores are everywhere and can easily get into homes and businesses. 

Here are some tips to avoid mold growth in your home:

-Do not allow standing water in or around your home

-Use exhaust fans in your home

-Leave the AC Unit running when you are not at home

-If you notice any strange smells, please get it check out immediately 

-Do not hesitate or forget to call your local re-mediator, SERVPRO of Texarkana, at 903-832-4400 if you think MOLD may be an issue you are facing in your home. Our trained professional technicians are here to assist and get rid of the mold in your home or business. We are here to help 24 hours a day, 7 days a week and 365 days a year.

Cabinet Drying

7/6/2020 (Permalink)

Drying Cabinets

  • burst pipe
  • heavy rains
  • leaks
  • flooding

These can cause water to seep into the cabinets in your home. Left un-remedied, this can lead to serious damage

  1. Water can cause wood to warp and twist.
  2. It can lead to particle board inside cabinets swelling and becoming distended.
  3. Over a period of days, standing water can lead to dangerous growths of mold and bacteria.

If you have water in your cabinets, you need to seek our trained technicians. Our thorough, step by step process removes all moisture from your cabinets to protect them from water damage. 

We use sensitive equipment to help us locate where water has invaded your cabinets. Finding the incursion is the first step necessary in getting the water out and your house back to being good as new.

We remove moldings and baseboards to expose the area below and allow us to remove moisture that can damage your home. We drill in inconspicuous areas at floor level and inside cabinets so that the drill holes can be easily concealed after drying is completed.

Our top of the line equipment increases airflow behind and beneath cabinets and large appliances. This helps speed up evaporation, removing water quickly before it can cause serious, long-term damage.

The process can take anywhere from a few hours to a couple of days.When you experience water damage, we should be the first people you call. We are available 24 hours a day, 365 days of the year. SERVPRO of Texarkana is here here to help.

Selling your home? Let us help!

7/6/2020 (Permalink)

Being able to present your home in a way that attracts buyers and results in increased market value SERVPRO of Texarkana (903) 832-4400

Selling your home? We can help you get your interior up to par before you place it on market! You’ll be able to present your home in a way that attracts buyers and results in increased market value.

Here are some of the ways our team can clean your home:

Duct and HVAC System Cleaning
Air ducts can circulate odors and contaminants like mold and irritating dust throughout a home. We use a Portable Ventilation and Air Duct Cleaning System to examine duct work and make a clean sweep, removing years of dust and grime.

  • Allergens and pet dander are reduced
  • Offensive odors are eliminated
  • Operating conditions and efficiency are improved

General Cleaning

  • Carpets, Upholstery, Drapes, and Blinds
  • Ceilings, walls, and hard floors
  • Deodorization

Carpets and Upholstery Cleaning

  • Bonnet Cleaning: A less aggressive method for short piled carpets.
  • Hot Water Extraction: A deeper cleaning method for all carpet types.
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry.
  • Dry Cleaning: When color-fastness is an issue.

Summer Vacation Safety Tips

7/2/2020 (Permalink)

SAFETY TIPS

There is nothing more frightening than the thought of going on a summer vacation, returning home, and finding that your home has been robbed, vandalized. Whether it’s a flooded basement, or even a faulty water heater, there is nothing more devastating than the thought of this unexpected property damage.

There are some ways to minimize the risk. A few Safety Tips to make sure everyone is doing whatever is possible to stay safe!

TIPS

Don’t make it obvious you are out of town or on vacation

  • Try to arrange for a trusted neighbor to bring in your trash, mail and newspaper.
  • Suspend your mail and newspaper until you return home.

Automatic timers

  • Your lights can help lend the impression that someone is home
  • Leave a car parked in the driveway.

Of course, an A/C Leak - leading to a flooded attic - ceiling collapse - is another big threat.            

  • Avoid it by simply turning off your water before you leave.
  • You may also drain your hot water heater to ensure no damage done from it.
  • Leave an extra key with your neighbor—which will come in handy if, in the worst case scenario, there is a fire, flood, or some other issue that needs to be attended to before you return home. 

Simply follow these safety precautions and you’ll be doing all you can do to avert a crisis!

If you need us we are here to help! SERVPRO of Texarkana 903-832-4400.

Restoring Your Commercial Property After A Water Damage Event

6/30/2020 (Permalink)

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Texarkana

SERVPRO of Texarkana specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Cleaning Kitchen Cabinets after Fire Damage

6/30/2020 (Permalink)

A Fire In Your  Home Can Lead To a Variety Of Problems You Will Face

If your home suffers a kitchen fire, you are not alone. Research confirms that approximately 44 percent of home fires begin in the kitchen. An accidental bump of a pan or drips of grease or oil over the side can raise a ball of fire. Cotton towels or potholders too near a gas flame or touching an electric burner can be the ignition. Food neglected or forgotten, desirable browning turning to blackening in a saute pan or oven, are other risks that can transform your cheerful kitchen into a sooty, smelly mess. 

A Special Type of Residue

The soot created is particularly challenging for restorers. The visible surfaces of your wooden kitchen cabinets can be covered entirely in the protein-based soot, which is dehydrated residues of meats, oils and grease, and other foods. Although the coating appears nearly transparent, it is a significant issue, challenging to remove because it clings tenaciously, almost becoming one with the cabinets. The smell is pungent and distasteful, persistently present until removal of all the residue.

Wooden Cabinet Cleaning Steps

SERVPRO follows the restoration industry’s best practices when resolving fire damage to kitchen cabinets. Our crew trains to the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) specifications, an international standards-setting organization. Our technicians might use all or some of the following strategies.

Soot Removal Techniques -- Prepping for Cleaning

  • Remove loose debris with a vacuum, holding the tool slightly above surfaces to prevent forcing particles into the wood.
  • Use a dry chemical sponge to remove embedded soot, taking care not to grind residues into wood fibers.
  • Wipe all wood surfaces with a clean towel or cloth dampened with a proprietary cleaning or prepping solution selected after pretesting.
  • Consider the use of 0000-grade steel wool to dislodge the varnish-like protein-based residue, always working in the direction of the wood grain.

Cleaning Techniques

  • Use fine-grit sandpaper to reduce charring and remove burn and soot stains.
  • Wipe with a tack cloth after sanding.
  • Apply SERVPRO’s cream wood restoration polish and permit a brief dwell time to loosen soiling.
  • Work the polish into the cabinets, following the wood grain. We monitor and undesired damage to the surface as we work, adding additional cream to cushion if needed.
  • Remove excess cream polish with a clean, soft towel. Buff to return to the pre-existing finish.

Trust SERVPRO of Texarkana to assess and plan appropriately when a kitchen fire damages wooden cabinets. As soon as the scene is cleared for cleaning, call us at (903) 832-4400 for an evaluation and implementation of a proven recovery agenda.

Covid-19 Cleaning Service

6/29/2020 (Permalink)

SERVPRO of Texarkana is all about cleaning, and the coronavirus has them doing it at an even deeper level.

The company's primary mission is cleaning and disinfecting real estate, home, business and other places, like churches, said owner Melissa Burkett.

"We are about biological sanitation and decontamination," she said. "When COVID came up, that turned into a natural extension of what we do anyway. We follow CDC (Centers for Disease Control) guidelines and generally have three levels of cleaning. Our precautionary cleanings take about 30 minutes, and are idea for, say, a business, church or the like reopening again to the public. This is a good preemptive measure."

SERVPRO offers deeper cleanings, too, that can vary in time taken to apply, depending mainly on the size of the property being decontaminated.

"Our approach involves a decontaminating fog, combined with hand decontamination of all hard and frequently touched surfaces," she said.

Most often, SERVPRO is called to do precautionary treatments.

"We can deal with a wide variety of contaminants, not just COVID," she said. "As an example, Randy Sams (Outreach Shelter) is a regular client. We go through on a regular basis and make sure flu is not a problem there, but this also works against a variety of other biological nastiness."

She says her company provides the service free to them as a community service.

Burkett opened her business because after accompanying her husband, a retired Navy veteran, to Texarkana she decided she wanted to try something different.

She previously had a title holding business and dabbled in restoring real estate.

"But when we got here just after the '08 market downturn, considering it was real estate-based, coming into a new market under those conditions, trying to get a new business in those fields under those conditions just did not work," she said. "So while investigating other possibilities, I helped a friend in another town get a SERVPRO business going. When they managed to both pay me back and get out of debt in five years, I decided I had found my business."

(SERVPRO is located at 830 Redwater Road in Wake Village. Visit them on Facebook or online at SERVPROtexarkana.com. Phone: 903-832-4400.)

How to Use A Fire Extinguisher

6/26/2020 (Permalink)

Here are 3 easy steps you should follow when using an extinguisher to put out a fire in your home.

  1. Identify Your Evacuation Path - The last thing you want to do is focus so much on putting out the fire that you become trapped in the blaze. Take a moment to look around you and ensure you have a safe escape route to use as needed before pulling out the extinguisher.
  2. Follow Instructions on Extinguisher - Fortunately, most extinguishers come with easy-to-read instructions printed directly on them. Follow the instructions and make sure you discharge the extinguisher within the effective range listed on the container. 
  3. Back Away From the Fire - It’s possible for a kitchen fire to flare up again even after you’ve put parts of it out, so make sure you back away from extinguished flames instead of moving toward them. 


Once the fire is safely put out with a fire extinguisher, call your local fire damage restoration company. We can help repair and restore your home after fire damage has occurred. 

Steps to take after your toilet overflows

6/24/2020 (Permalink)

3 Steps To Take When Your Toilet Overflows

Toilets are the workhorses of the bathroom, so naturally, they occasionally malfunction. One of the most common outcomes of a toilet issue is an overflow, an outpouring of water that can be messy and even dangerous if water is contaminated. Whether caused by sewer damage or an everyday clog, a flooded toilet can pose a fast-moving crisis. Don’t panic. Use these tips to be ready when your Longview home faces this common household calamity.

Why Toilets Overflow

The first thought when a toilet overflows is a clog or even sewer damage, but many things can cause your bowl to shut down. Causes include:

  • Stopped up toilet traps
  • Blocked drain pipes
  • Clogged sewer lines

Whatever the cause, the outcome is the same, a bathroom flooded with gray water. It’s key to know what steps to act fast to minimize damage.

Stop the Water

Immediately reach behind your toilet and find the water shut off valve. If you don’t have one, try opening the tank and removing or blocking the float so it won’t keep letting water fill the tank.

Clean Up

Toilet overflow water is considered contaminated gray water at best and black water if it contains human waste. It’s important after a toilet overflow that you immediately use towels to clean up the water. Wash or dispose of them afterward.

Find the Blockage

In cases where you are certain something is blocking the toilet, try removing it either by hand or with a plunger. Be sure to wear gloves to avoid contaminating your hands. If you can’t find the object or it’s too stuck, it’s time to call a plumber or sewage company.

Bad pipes, clogs or even sewer damage can cause toilet overflows in the blink of an eye. Know how to handle them. Use these tips to stop the flow of water then call your local sewage removal experts for extensive cleanup

Structure Cleaning After a Fire

6/24/2020 (Permalink)

When fire damage affects your home or business SERVPRO of Texarkana is here to help. We have IICRC trained technicians that specialize in structure and content cleaning. One of the first processes in structure cleaning is to remove soot residue. We use dry sponges to remove the soot from the affected materials. In order to reach the high areas in the home we will attach the dry sponge to an extendable pole to reach. Then the sponge can be used to wipe down ceilings and walls of any soot that might be on the structure.  Soot residue has to be removed in order for the structure seal coat to stick.

You can depend on SERVPRO of Texarkana to have the right training and tools to get the job done. Call us today at 903-832-4400.

Air Ducts and HVAC Cleaning

6/22/2020 (Permalink)

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business.

If your HVAC has been operating for some time without attention, it could be circulating odors, dust and other contaminates.

SERVPRO Professionals routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

However, duct cleaning is not always necessary. SERVPRO Professionals will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

For more information on duct cleaning contact our office today. 

10 Key Causes of Catastrophic Fires

6/18/2020 (Permalink)

Unfortunately fires can happen.. We hope you never have to experience a fire, in case you do here are some ways to avoid a catastrophic fire. 

Fires devastate homes and businesses and cause damage in numerous ways. Not only is fire destructive, but it also leaves behind lingering and pervasive odors, also not to mention extensive water damage that results from the firefighter’s efforts to extinguish the flames. The professionals at SERVPRO of Texarkana, have the specialized training, equipment and experience that will restore your home or place of work back to the way it looked before or even better!

To increase the odds that you’ll stay safe, consider these Top 10 causes of fire. This information will help you plan how to make your home or business a safer place to be at!

  1. Cooking: Avoid splattering grease, never leave kitchens unattended and keep flammable materials away from heat sources.
  2. Heating Equipment: Have your furnace checked regularly and keep portable heaters away from combustibles.
  3. Smoking: If you smoke in or near the house, always make sure the cigarette butt is fully put out and make the bedroom off-limits to smoking.
  4. Electricity: Look out for frayed cords, the overuse of extension cords and overloaded outlets, and don’t run electrical wires under rugs or heavy furniture.
  5. Candles: Never leave them unattended and keep them out of the reach of children or pets.
  6. Children: Keep them away from matches and lighters to suppress any curiosity they may have about what happens when different items burn.
  7. Inadequate wiring: It’s often found in older homes and apartments. Have a professional electrician check yours.
  8. Flammable Liquids: Keep fuels, solvents, cleaning agents, thinners, adhesives, and paints away from heat sources.
  9. Holiday Decor: Keep your Christmas tree well-watered and away from heat sources. Check decorative lights for damage and never place candles on or near Christmas trees.
  10. Grills: Keep them away from your home, deck rails, tablecloths and tree limbs. And never use them indoors, including your garage.

SERVPRO of Texarkana has the knowledge, professional equipment and ability to eliminate all traces of a fire. Besides the easily accessible areas, we also examine wall cavities, duct work, crawl spaces and plumbing chases to establish whether they also suffered any smoke or fire damage. We will make sure that all fire damage is cleaned, repaired, or removed and leave your home or business "Like it never even happened." Because that is the SERVPRO way! 

"We're All Mad Here"

6/16/2020 (Permalink)

Don't go mad over your water loss SERVPRO of Texarkana is here to help.

When you have severe water damage at your home you might go MAD trying to coordinate everything with insurance, mitigation, content cleaning, and then you might have to worry about reconstruction. One thing that you might not think about is all of your important documents and pictures that might have been damaged. You wouldn’t want your marriage license or your Great Grandma’s bible to grow mold because you forgot it had gotten wet in all the hustle of the water damage. We can dry your books, pictures, paintings, and important documents for you.

The Mad Hatter said “No wonder you’re late. Why, this watch is exactly two days slow.” You don’t have to worry about our clocks being slow because we are a 24/7 company.

Time is Money

6/12/2020 (Permalink)

Besides a natural disaster or a fire, floods can be one of the worst things that can happen to your business. It affects your employee’s productivity – fans are loud, and dehumidifiers are hot making it hard to work in conditions like that. In turn, that means that you could be losing revenue for the time that your business is closed. We know how frustrating that can be: we’ve been there before, after all!

That’s why we work as hard as possible here at SERVPRO of Texarkana, and with equipment that’s been specially designed to make sure that the drying process is quick and easy on you and your employees so everyone can get back to work in a timely manner.

If you’ve been hit by a water loss at your commercial space, give us a call today at 3-832-4400.

Water Damage To Your Texarkana Home? No Problem!

6/10/2020 (Permalink)

Has a pipe leak, or the recent rains caused water damage to your Texarkana home? No worries! SERVPRO of Texarkana is “Here to Help!” We are on standby 24 hours a day, 7 days a week to make sure that your water loss emergency is handled immediately no matter what. Even if it’s in the middle of a fireworks show on the 4th of July we will be there. It doesn’t matter the size or location either, whether it’s your home or your 1000 square foot warehouse we’ve got the equipment, manpower, and training to get the job done right and done right every single time. Our reviews prove that.

If you’ve found yourself with water damage, give us a call today at 903-832-4400!

The Importance of Air Duct Cleaning

6/8/2020 (Permalink)

Duct cleaning generally refers to the cleaning of various heating and cooling system components of forced air systems, including the supply and return air ducts and registers, grilles and diffusers, heat exchangers heating and cooling coils, condensate drain pans (drip pans), fan motor and fan housing, and the air handling unit housing.

If not properly installed, maintained and operated, these components may become contaminated with particles of dust, pollen or other debris. If moisture is present, the potential for microbiological growth (e.g., mold) is increased and spores from such growth may be released into the air of your commercial business. Some of these contaminants may cause allergic reactions or other symptoms in people if they are exposed to them.

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

For more information on air duct cleaning, call us at SERVPRO of Texarkana today, (903) 832-4400

The Importance of Smoke Alarms

6/4/2020 (Permalink)

The importance of having your smoke detectors Don't wait, check yours now

Smoke Alarms Save Lives

Let’s get straight to the point Smoke alarms save lives. Smoke alarms that are properly installed and maintained play a vital role in reducing fire deaths and injuries. If there is a fire in your home, smoke spreads fast and you need smoke alarms to give you time to get out. 

Here's what you need to know

  • A closed door may slow the spread of smoke, heat, and fire. Install smoke alarms in every sleeping room and outside each separate sleeping area. Install alarms on every level of the home. 
  • Smoke alarms should be interconnected. When one sounds, they all sound. 
  • Larger homes may need extra smoke alarms.
  • Test your smoke alarms at least once a month. Press the test button to be sure the alarm is working. If the alarm still does not work replace the batteries, and if it still doesn’t work replace it.
  • There are two kinds of alarms. Ionization smoke alarms are quicker to warn about flaming fires. Photoelectric alarms are quicker to warn about smoldering fires. It is best to use of both types of alarms in the home.
  • When a smoke alarm sounds, get outside and stay outside. Don’t wait, the life you and your family may be on the line.
  • Replace all smoke alarms in your home every 10 years whether they are still working or not.

We Can Help You "Restore Not Replace" After a Fire

6/2/2020 (Permalink)

You've just had one of the worst days of your life due to a house fire and you finally get to go in and inspect the damage.  Luckily the fire started in the kitchen and the fire department got there before the whole house went up in flames... but the entire house is now filled with smoke and soot.  As well as all of your belongs, they are covered and stinky.  Did you know that SERVPRO of Texarkana can help with that?  We can get rid of the smoke smell and clean your belongings!

Contents Restoration

SERVPRO specializes in restoring contents damaged by water, fire, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your belongings to determine what items we can restore to pre-fire condition. We use several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

Fallen Tree

6/2/2020 (Permalink)

 tarp on a roof Let the professionals help you. 903-832-4400.

If it's fire damage, water damage, mold remediation etc. SERVPRO of Texarkana has you covered. We specialize in many different things. After this storm that hit, a huge tree fell and a branch went through this house. SERVPRO of Texarkana was quick to respond. The tree was removed and the house was tarped up before any water damage could happen. 

Is Mold Damage Covered by my Homeowners Insurance?

5/29/2020 (Permalink)

Whether or not mold damage is covered by home owners insurance often comes down to the source of the moisture. Take an hour or two to review the language of your policy, especially as it pertains to water damage. Look for mold exclusions or limitations. Call your agent if the wording is unclear.

Most basic home owner’s insurance policies exclude coverage of damage caused by mold, fungi, and bacteria.  Yet that doesn’t mean a mold claim will be denied automatically.  In most cases, if mold results from a sudden and accidental covered peril, such as a pipe bursting, the cost of remediation could be covered. That’s because technically the pipe burst is the reason for the claim, not the mold itself. Claims are more likely to be rejected if mold is caused by neglected home maintenance: long-term exposure to humidity, or repeated water leaks and seepage.

If you are worried and prone to mold in your home it might be possible to purchase a mold rider as an add-on to your existing homeowner’s policy. Ask your agent. A rider will offer additional mold coverage.

Mold or Mildew?

5/27/2020 (Permalink)

We are often asked about the differences between mold vs. mildew and about the best method for cleaning mold and mildew. Mold and mildew are both types of fungi and are similar in many ways and different in many ways.

Mildew

Mildew is a specific kind of mold, usually with a flat growth habit.

Mildew could be downy or powdery: Downy mildew starts as yellow spots that first become brighter in appearance and then the color changes to brown. Powdery mildew is whitish in color and that slowly turn yellowish brown and then black.

Structural damage to homes can occur over time. Mold can also cause health effects.

To prevent mildew at home, keep all the areas moisture-free. There are mildew removers available at stores to eliminate mildew. To protect crops from mildew use mildew-resistant seeds, remove infested plants, avoid overhead heating.

Mold

Mold is a fungi that contains multiple identical nuclei. It grows in the form of hyphae of filaments.

Mold has a fuzzy appearance and can be an orange, green, black, brown, pink or purple in color. Can be found in several shapes.

Mildew can cause damage to plants and crops. It can also cause health effects.

Keep all the areas dry and moisture-free. Check the humidity levels inside the house and take measures to control it. Finish perishable food within 3-4 days

Common Causes for House Fires

5/25/2020 (Permalink)

Common Causes of House Fires

There are several causes for house fires. Listed below you will see some of those causes.

 Cooking Equipment

Pots and pans can overheat and cause a fire very easily if the person cooking gets distracted and leaves cooking unattended. Always stay in the room, or ask someone to watch your food, when cooking on hotplates.

 Heating

Keep portable heaters at least one meter away from anything that could easily catch fire such as furniture, curtains, laundry, clothes and even yourself. If you have a furnace, get it inspected once a year to make sure it is working to safety standards.

 Smoking in bedrooms

A cigarette that is not put out properly can cause a flame, as the butt may stay lit for a few hours. If it meets any flammable materials such as furniture, it can burst into flames.

 Electrical Equipment

An electrical appliance, such as a toaster can start a fire if it is faulty or has a frayed cord. A power point that is overloaded with double adapter plugs can cause a fire from overuse of electricity.

 Candles

Candles look and smell pretty but if left unattended they can cause a room to easily burst into flames. Keep candles away from any obviously flammable items such as books and tissue boxes. Always blow a candle out before leaving a room.

 Faulty Wiring

Homes with inadequate wiring can cause fires from electrical hazards. Some signs to see if you have bad wiring are:

1) Lights dim if you use another appliance.

2) For an appliance to work, you must disconnect.

3) Fuses blow or trip the circuit frequently.

Have a licensed electrician come and inspect your house or contact your landlord if you have any of the above occurrences.

 Lighting

Lamp shades and light fittings can build up heat if they are very close to light globes.

Here at SERVPRO of Texarkana, no matter the type of fire loss or residue left, our highly trained professionals understand the behavior of smoke and the cleanup processes to best utilize during fire restoration services. We are ready for whatever happens 24 hours a day, seven days a week. Call 903-832-4400.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/23/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Texarkana today at  903-832-4400 for your Certified: SERVPRO Cleaned consultation.

We Can Clean Up Your Hotel Rooms

5/21/2020 (Permalink)

If you run a hotel in the Texarkana area then you know how important it is to provide the cleanest rooms possible to your patrons. Your business runs on a solid first impression and customer approval.  When your guests enter into one of your rooms for the first time, it’s imperative that it looks clean and smells great.  This encourages people to come back time and time again plus promotes outstanding reviews.  Allowing SERVPRO of Texarkana to deodorize your rooms helps create the amazing first impression you want them to experience.

We Identify Odors

Hotels and many commercial buildings do not always have the ability to open windows and let in clean fresh air. This is one reason SERVPRO Texarkana has special deodorization techniques.  We have a highly trained staff that knows how to identify and eliminate stubborn odors. 

We Handle Odors

The techniques we use to handle odors are specifically designed to restore your rooms to a desirable state. Unwanted smells can be trapped in upholstery, carpets, draperies and even hard surfaces.  Using fragrance or air fresheners is not the answer to an odor problem.  There have been state of the art advances in proprietary cleaning that has changed the way deodorization works.

The professionals here at SERVPRO of Texarkana are ready to take your hotel to the next level of clean. We would be honored to work with you to even schedule routine cleanings to prevent offensive odors from becoming excessive in any room.

SERVPRO of Texarkana is here to help!

Our phones are answered 24 hours a day/ 7 days a week.

Give us a call! 903-832-4400

Call the Experts

5/19/2020 (Permalink)

Listing the percautions of biohazard substances Biological and chemical contaminants can pose serious health consequences

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Texarkana is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean, safe homes and offices. call our office 903-832-4400.

Quick Fire Facts

5/15/2020 (Permalink)

Understanding how fires start and what you can do to quickly put them out is important to keeping you and your family safe. Check out these quick facts and stats to get a better understanding of how to avoid having fire damage in your home.

  • About 50% of home fires are started by cooking accidents. Be sure you keep a fire extinguisher close at hand whenever you are working in the kitchen.
  • Just above 15% of residential fires are caused by electrical malfunctions or issues with the heating system in the home. This is why it is extremely important to have your appliances checked often and keep up with their maintenance year-round.
  • California, Texas, and Georgia lead the nation in fire deaths in 2016. Make sure you have a plan in place, so your family knows exactly what to do if a fire breaks out at home.

Being prepared plays a huge part of avoiding injury and death during a fire. Make a plan and be sure that everyone in the building is familiar with it so that if a fire breaks out, everyone knows exactly what to do.

If you have fire damage in your home, give us a call at 903-832-4400, and we will make it “Like it never even happened.”

Water Categories

5/13/2020 (Permalink)

When we deal with water extractions in your homes, you may hear things like “category three” water cleanup, but what do the different categories mean? There are three different categories and each category describes a level of contamination within the water.

Category 1 or “clear water” is water that comes from a clean source such as a disconnected line from an appliance, a water supply line that has broken, or a tub that has overflown. With exposure to other materials, Category 1 water can quickly deteriorate to a Category 2.  

Category 2 or “grey water” is water that has come from a source such as overflowed drains from washing machines, dishwashers, or shower and sink, or aquariums. Category 2 water has contaminants that can make you uncomfortable or sick. Much like Category 1, Category 2 water can quickly turn into Category 3.

Category 3 or “black water” is the worst classification of water loss that you can have.  Category 3 water is incredibly contaminated water, and contains pathogens, toxins, and other harmful things. This type of water can cause severe illness, or even death, when someone is exposed to it. This type of water’s source can include ground water, toilet over flow with feces, flooding from rivers or streams, and sewer backup.

If you have a water loss, don’t wait! Call SERVPRO of Texarkana we answer our phones 24/7! 3.832.4400.

What To Do When Storm Damage Occurs

5/11/2020 (Permalink)

We know what to do DURING a storm, but what do we do after the storm? Here are some helpful tips to get yourself back on track after a storm hits.

  1. You and your family’s safety is the number one goal. Watch out for safety hazards such as broken glass, and exposed nails. If dealing with flood waters be sure to wear protective clothing including boots, gloves, eye protection and masks as flood waters can carry sewage, bacteria, and other dangers. Stay away from downed powerlines. Be sure to use a flashlight instead of a candle when inspecting your home at night.
  2. When it’s safe to do so, document your damage. This will help when filing your insurance claim. Be sure to take photos and videos of your entire property – from multiple angles. Take photos of both the exterior and interior.
  3. If you have flooding, water extraction is the most important step to restoring your home. By choosing SERVPRO of Texarkana you can be sure that the water extraction will be handled quickly and professionally. Our professionals can evaluate your belongings to see if they can be cleaned and restored.

SERVPRO of Texarkana takes storm clean up seriously. We will make sure you are back on your feet in no time. Give us a call, 24/7 at 903.832.4400!

Thunderstorm Preparedness

5/7/2020 (Permalink)

Thunderstorm Preparedness

All thunderstorms are dangerous and produce lightning. On average lightning kills 51 people and injures hundreds more in the US each year. Dangers associated with thunderstorms include strong winds, flash flooding, hail, and even tornadoes.


To prepare for a thunderstorm:

  • Trim or remove tree limbs near your home. Remove any dead or rotting trees.
  • Secure outdoor items.
  • Postpone or cancel outdoor activities.
  • Go inside - if you can't reach a building, get in a hard-top vehicle.
  • Secure doors and windows. Close blinds, curtains, or shutters.
  • Unplug electronics.

When a thunderstorm occurs:

  • Remember this phrase: "When Thunder Roars, Go Indoors". Go inside during thunderstorms.
  • Listen to a battery-operated radio such as a NOAA Weather Radio for updates and information.
  • Unplug electronics and appliances to prevent damage from lightning-caused power surges.
  • Water conducts electricity. Water-based activities and chores should be avoided during a thunderstorm.
  • Windows, porches, and doorways can be dangerous in storms - stay inside.
  • If you can't get inside, try to avoid natural lightning rods - like a large tree in an open field, and try not to be the tallest thing on a hill, open field, or beach.
  • Try not to touch metal - including your car - metal conducts electricity.
  • Stay in your car if you're driving. Pull over and turn on your hazard lights until heavy rain ends.

 After the storm passes:

  • Never drive through a flooded roadway. Turn around, don't drown!
  • Stay away from storm-damaged areas.
  • Listen to a NOAA Weather Radio or local radio and television stations for updated information or instructions.
  • Help people who may require special assistance, such as infants, children and the elderly or those with access or functional needs.
  • Stay away from downed power lines and report them immediately.
  • Keep a close eye on your pets to keep them safe.

The professionals at SERVPRO of Texarkana are highly trained and certified. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge they need to help with any water or fire loss.

903-832-4400

We are here to help 24/7!

Preventing Mold in Your Bathroom

5/5/2020 (Permalink)

Mold Prevention in Bathroom

Mold in bathrooms is a common problem in almost every home. Excessive moisture and provides the perfect conditions for consistent mold growth. Constantly re-caulking, to keep a growth problem under control, can be time consuming and expensive. The best defense against mold is to prevent it from occurring in the first place. Here are a few tricks to help you stop mold growth in your bathroom:

  • Turn on the ventilation fan while you shower and leave it on for 15 minutes after. If you don’t have a fan open or a window use a dehumidifier. Check ventilation fan for dust and debris, clean as needed.
  • Leave shower curtain and/or door open to allow air flow dry out the shower/bathtub.
  • Use a squeegee after a bath or shower to remove some of the excess moisture.
  • Keeping items inside of the bath/shower can hide mold growth as well as collecting water to promote it. Childs bath toys are particularly notorious for growing mold, so be sure to dry them as much as possible and clean them regularly.
  • Fix leaky faucets and shower heads.
  • Use a shower curtain that can be put in the washing machine. There are also many mold-resistant liners available.
  • Check for any other signs of mold in the bathroom under the sink, behind the toilet, etc.

If you are experiencing mold in your bathroom, regardless of how often you clean, please call 903-832-4400 to schedule an appointment!

Helping to make it “Like it never even happened.”

What is air duct cleaning and why should we have it done?

5/4/2020 (Permalink)

Duct cleaning generally refers to the cleaning of various heating and cooling system components of forced air systems, including the supply and return air ducts and registers, grilles and diffusers, heat exchangers heating and cooling coils, condensate drain pans (drip pans), fan motor and fan housing, and the air handling unit housing.

If not properly installed, maintained and operated, these components may become contaminated with particles of dust, pollen or other debris. If moisture is present, the potential for microbiological growth (e.g., mold) is increased and spores from such growth may be released into the air of your commercial business. Some of these contaminants may cause allergic reactions or other symptoms in people if they are exposed to them.

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

For more information on air duct cleaning, call us at SERVPRO today, (903) 832-4400

Commercial Property Water Loss and Extraction

5/1/2020 (Permalink)

Water is the single most long-term destructive substance in the indoor environment. It can dissolve or weaken building materials, damage floors and ceilings, and can also cause microbial growth if you don’t fix water damage quickly and professionally.

The faster the water is extracted the less damage to the building structure and contents.

The first thing to do if you are dealing with water damage at your place of business is to remove the water immediately. The faster the water is extracted the less damage to the building structure and contents. In situations, this is not enough. Standing water from carpet, flooring and walls can cause permanent damage if not taken care of in a timely manner

Extracting water in commercial buildings or properties, is a very important part of any large water loss. Fire sprinklers, used to stop fire from spreading, can leave you with wet and soggy office spaces. 

Water extraction is used to assist in the prevention of microbial growth from expanding and growing. Extraction of water is also needed to keep floors from buckling. The dehumidifiers and air movers will be placed by the technicians in the necessary areas of the building.

At SERVPRO of Texarkana we are here for your water and fire needs 24 hours day seven days a week. Call us at 903-832-4400

Helping to make it “Like it never even happened.”

Smoke and Soot Damage

4/29/2020 (Permalink)

Smoke and soot can be very sneaky and invasive possibly causing hidden damage and odor. Our smoke damage expertise and experience here at SERVPRO of Texarkana allows us to be able to assess the extent of the damage to develop a plan of action.

Smoke & Soot Facts:

Smoke flows around plumbing systems, it seeps through any holes used by your plumbing to go from floor to floor. Depending on what type of smoke it is may greatly affect the restoration process.

Different Types of Smoke

Wet & dry are the two different types of smoke. As a result, there are different types of soot residue following a fire.  Before any restoration begins, we will perform a test on the soot to determine what type of smoke damage occurred.  The cleaning process will then be based on the result of the test.  West Smoke is produced from any plastic & rubber.  Dry smoke is produced when you burn paper and wood.  Protein Fire Residue is produced by evaporation of material rather than from a fire and causes and extremely pungent odor.

Fire Damage Restoration Services

Every smoke and fire damage circumstance is a little different. A unique solution is required for each situation that is tailored for the specific conditions.  We here at SERVPRO of Texarkana have the equipment, expertise, and experience to restore your smoke and fire damage.  Our mission is to always treat you and your property with empathy, respect and care.

Have any Questions about Fire, Soot or Smoke Damage? We are always here to help!

Call 903-832-4400.

Springtime Fire Safety

4/27/2020 (Permalink)

Always use fire safety when grilling Be careful when grilling this spring/summer time. For any accidents you might have, don't hesitate to give SERVPRO of Texarkana a call. 903-832-4400.

When we think of home fire prevention, we think about the things we would normally keep an eye on during the winter months like space heaters, Christmas trees, fire places and ovens during cooking those big holiday meals. But spring time presents its own fire dangers.

For example, you may want to start up your outdoor grill after a long winter trapped inside to grill up some nice steaks.  Be sure to give your grill a good inspection before starting her up. Check the propane tank, and the gas line. Make sure everything is clean. If you’re using a charcoal grill, make sure that it’s started with the proper charcoal lighting fluid. And this maybe a given but put the grill in an open area with nothing flammable near it.

If you want to start up your fire pit, make sure all leaves and debris are removed from the pit, as those can create embers that can float into the air. And don’t throw anything like that in the fire. Always keep children away from open flames, and always keep a bucket of water next to you before you start the fire just incase of emergencies.

If you happen to suffer from a springtime fire, give SERVPRO of Texarkana a call. 903-832-4400.

We are IICRC Certified

4/23/2020 (Permalink)

The IICRC, or Institute of Inspection Cleaning and Restoration, is the most trusted independent name in the restoration industry. They have developed industry-accepted standards, language, and terminology that enables the industry to communicate more effectively and make sure the correct procedures are being followed. SERVPRO of Texarkana has taken special classes and exams as part of our IICRC certification. This certification helps you rest assured that your damages and losses are being handled by some of the industry’s most dedicated professionals.

No matter the size of the loss, we always complete every single job to meet the IICRC’s lofty standards. Your job will be completed to the highest standards in the industry. When you are trying to protect your home or business from water damage or fire damage, you need to be sure that every step has been completed correctly. Call us today at 903-832-4400 to see how our expert technicians can make any damage look “Like it never even happened.”

Ideal Conditions For Mold Growth

4/21/2020 (Permalink)

Preventing mold from growing in your home or office can be as simple as understanding what kind of environment mold likes to grow in. Once you know what to look for, you can use this information to keep microbial growth out of your home. Molds are found in nearly every environment on earth – both indoors and outdoors. The types of mold that grow inside your homes and offices prefer warm humid conditions. Basements and showers are extremely common areas for mold to grow. Once the spores find a suitable area, they will begin growing and spreading within 48 hours. If you have water damage from a storm or burst pipe, make sure the water is cleaned up quickly and properly. Our professionals are specially trained to get rid of water quickly so that mold does not grow; we will even spray affected areas with antimicrobial formula to be sure that mold cannot take root. Mold growth should be handled by professionals, or it could become worse. Call us today at 903-832-4400 if you have mold inside your home or commercial building.

Types of Mold Found Indoors

4/17/2020 (Permalink)

Mold can be found everywhere, indoors and out. There are over 10,000 different species of mold, but out of this massive group, only 5 genera of mold are commonly found indoors

  1. Alternaria: Spores from this type of mold are in their highest concentration from spring to late fall in most areas. It has a coloring that can range from black to grey to dark brown.
  2. Aspergillus: This mold is one of the most common types that we find indoors. There are over 200 different species in type of mold. It is often mistaken for “toxic black mold” because it can appear black in color, but it also comes in a variety of other shades including grey, brown, yellow, green, and white.
  3. Cladosporium: Mold from this genus is also one of the most common molds found indoors. It can survive in colder temperatures than other molds. This mold is generally a dark olive green or black in color.
  4. Penicillium: If this genus of mold sounds familiar, it may be because some members of this group are used to produce penicillin and create antibiotics! Other species in this genus are used for cheese making as well! This type of mold likes to inhabit carpeting, wallpaper, drywall, and insulation. It is usually blue or green, and it often creates a musty odor.
  5. Stachybotry chartarum: Also known as “black mold,” this type of mold produces mycotoxins (toxic compounds) that may be harmful to humans. While the mold produces toxins, the mold itself is not actually toxic. Even so, you should have it removed as quickly as possible. This type of mold usually only appears on surfaces that have been in contact with water for a while, so always be sure to check your home for hidden leaks. Despite the phrase “black mold” this mold is actually a very dark green.

Why You Should Never Use Bleach to Kill Mold

4/15/2020 (Permalink)

Nobody wants mold in their home, so when you spot some, it may be a natural reaction to want to clean it yourself but think twice before you grab that bottle of bleach off the shelf. Using bleach to treat mold can actually make the problem worse! Even the EPA and OSHA have taken a strong stance against using bleach to treat mold growth.

Bleach is designed to work on surfaces that are not porous, but mold thrives in porous areas. Bleach is about 90% water, so once the chlorine evaporates, the leftover moisture creates a perfect place for mold to grow. Though it may look like the bleach has killed off the growth, it has actually only killed the top layer of growth and left the roots. These roots allow the mold to grow back stronger than ever.

Bleach is toxic. Though it is great in small doses for simple cleaning tasks, you definitely don’t want to be dumping large quantities of it in your house or office. Children and pets get into everything – and this includes bleach. Even the fumes can create health problems! There are so many alternative solutions to treat mold with that there is really no reason to put your family or employees at risk by treating mold with bleach.

Bleach can actually weaken surfaces that you put it on. When bleach is used on surfaces such as wood, it begins to eat away at the fibers which weakens the structure. Even the slightest change to an important beam could have disastrous consequences!

When dealing with mold, it is important to make sure it is done right. That is why you should always leave it to a professional. Our experts will get rid of mold quickly and treat the affected areas to make sure that the growth does not come back. If you need mold remediation, call us today at 903-832-4400.

Does Your Ceiling Have Black Mold?

4/13/2020 (Permalink)

If you smell a sour odor in your bathroom, the solution may be above you. The first place that usually develops mold in your household is the bathroom. Few people notice and act on the mold immediately but by the time you do notice it, black mold will look awful. What do you do when you find it, and is it dangerous? Call SERVPRO of Texarkana at (903) 826-1774! 

So.. What causes Mold? 

The bathroom is a common place for mold to first develop because most bathrooms have all of the risk factors for mold growth including:

  • Water, dampness
  • High humidity
  • Warmth
  • Low air circulation
  • Low lighting
  • Oils

What are the Dangers of Black Mold?

Toxic black mold, can release spores as it feeds on organic materials in common household materials like drywall, carpet, insulation or sub-flooring that have been exposed to moisture. But, severe cases of prolonged exposure, black mold health effects may be more dangerous. 

Remember that while you should handle all mold promptly, health effects from mold exposure is very rare. There’s no need to panic. Plus, simply reducing your humidity and increasing air circulation is usually enough to keep mold from returning.

If you do have a reoccurring mold issue be sure to call the cleanup specialists at SERVPRO! 

Janitorial Services vs Commercial Cleaning

4/9/2020 (Permalink)

Janitorial services versus commercial cleaning, what is the difference? Although both deal with cleaning and are somewhat related, they both have different things to offer.

Who wouldn’t want a tidy clean office, that has trash cans cleaned each night. The janitorial services provide regular cleaning maintenance so the office is always ready for anyone to come in. The typical services they offer is carpet vacuuming, floor dusting, removing trash and dusting anywhere else that is needed.

The commercial services take care of the bigger tasks that a typical janitorial service probably wouldn’t do. Some services they offer are air duct cleaning, carpet cleaning, tile cleaning, upholstery cleaning and much more. When you need this type of service, ask yourself what needs to be accomplished, and understand the methods used and how they are planned into your schedule. Most of the time SERVPRO commercial cleaning services are dealing with homes or businesses that have had a fire, water damage or a severe storm that has hit.

SERVPRO of Texarkana would love to take on the job that is needed by any customer!

Your Reconstruction Needs

4/7/2020 (Permalink)

Reconstruction

Here at SERVPRO of Texarkana, we spacalize in general contracting services. Wether you have had damage to your home or just want to add a little razzle dazzle, we are here to help! We have a selection of floor and paint samples we can bring right to you. Give Our office a call to get your reconstruction needs started!

Large Loss Specialists 24/7

4/1/2020 (Permalink)

SERVPRO of Texarkana is available 24 hours a day, 7 days a week, 365 days a year for immediate help with your large loss disaster.

We Answer the Phone Ready to Help
Call Today - (903) 832-4400

A large loss disaster can happen in the Texarkana region to both residential and commercial properties at any given moment regardless of what time it is.  Damage from water, smoke and fire to a property can add up fast.  Large Loss can be a result of a flood, water, soot and smoke damage from a fire, a busted sewer pipe, or even storm damage from a natural disaster.  

SERVPRO of Texarkana is one of just a few certified Disaster Recovery Teams in all the Midwest region.  Our crew has the expertise and experience with large loss projects to restore your home or commercial property back to its original condition.

Our Team is Available 24/7/365! 

Most Fires Are Preventable

3/30/2020 (Permalink)

Did you know that more than 360,000 home structure fires each year?

The cold weather often means a higher risk of house fires, this is because people are spending more time at home and indoors from the wintry weather!

Common Fire Hazards at Home

  • Candles
  • Cigarettes
  • Electrical & Lighting
  • Dryers & Washing Machines

These fire hazards can be "preventable" with some forethought and care! The most preventable are are unattended candles and cooking! Be aware of when you light candles or leave the stove on before you leave your home or go to bed. 

Flooded Basements Need a Rapid Response

3/26/2020 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today at (903) 832-4400

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Texarkana and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use S500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (903) 832-4400

COVID-19

3/25/2020 (Permalink)

Coronavirus posted around bacteria Don't forget to wash your hands and sanitize.

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA- approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Texarkana 903-832-4400. 

Carbon Monoxide - The Silent Killer

3/24/2020 (Permalink)

A warning sign You can't see or smell carbon monoxide, but, at high levels, it can kill a person in minutes

You can't see or smell carbon monoxide, but, at high levels, it can kill a person in minutes. Often called the silent killer, carbon monoxide, or CO, is an invisible, odorless, colorless gas created when fuels (like gasoline, wood, coal, natural gas, and propane) burn incompletely.

According to the Center of Disease Control and Prevention (CDC) each year, more than 400 Americans die from unintentional CO poisoning. It is estimated another 20,000 visit the emergency room, and more than 4,000 are hospitalized due to CO poisoning. All people and animals are at risk for CO poisoning, with some groups— including unborn babies, infants, and people with chronic heart disease, anemia, or respiratory problems— being more susceptible to the effects of carbon monoxide.

An excess of CO, leading to CO poisoning, can result from faulty furnaces or other heating appliances, portable generators, water heaters, clothes dryers, or idling cars left running in garages.

Taking some basic, precautionary steps can help eliminate the risk of carbon monoxide poisoning. Protect yourself by reviewing the following tips, provided by the United States Fire Administration:

  • Have fuel burning appliances, like oil and gas furnaces, gas or kerosene heaters, fireplaces, and wood stoves inspected by a trained professional every year.
  • Open the damper for proper ventilation before using a fireplace. Never use your oven or stovetop to heat your home.
  • Make sure all fuel-burning vented equipment is vented to the outside to avoid CO poisoning. Keep the venting for exhaust clear and unblocked.
  • If you need to warm a vehicle, remove it from the garage immediately after starting it. Never run a vehicle or other fueled engine or motor indoors, even if garage doors are open. Make sure the exhaust pipe of a running vehicle is not blocked with snow, ice, or other materials.
  • Make sure vents for the dryer, furnace, stove, and fireplace are clear of snow and other debris.
  • Only use barbecue grills outside, away from all doors, windows, vents, and other building openings. Some grills can produce CO gas. Never use grills inside the home or the garage, even if the doors are open.
  • Use portable generators outdoors in well-ventilated areas away from all doors, windows, vents, and other building openings to prevent exhaust fumes from entering the home or business.

Regularly Inspect Your Fire Sprinkler System

3/20/2020 (Permalink)

Sprinkler Head Keep up with your inspection on your fire sprinklers

Water-based fire protection systems, or fire sprinklers, should always be kept in working condition and tested periodically to ensure maximum fire suppression capacity. Your sprinklers are your home or business’s first line of defense in the event of a fire, and it may be mandatory in Williamsburg, NY, to conduct routine tests and inspections.

1. Check the age of your sprinkler system. Modern standards require that sprinkler systems adhere to NFPA 25 requirements, but systems in buildings older than 60 years may be outdated and in need of a full replacement.

2. Check your sprinkler installation. Faulty or defective installation equipment and procedures can lead to sprinkler malfunctions in the event of a fire.

3. Always keep your fire sprinklers clean. Dirty fire sprinklers can lead to obstructions that block the water flow and prevent sprinklers from working correctly, or even from detecting and activating in the event of a fire. Many organizations and inspectors recommend an obstruction inspection every five years.

4. Periodically test your sprinkler functions. Sprinklers can be tested in a variety of ways, including simply testing that they work through routine checks. However, more complex testing such as corrosion testing and hydrostatic testing can uncover additional issues that may not be readily apparent on a simple functional test.

5. Immediately replace defective parts. Because sprinklers are so deeply interconnected, replacing a defective part may require replacing larger sections of the sprinkler system. However, this is highly advisable as a matter of safety to prevent any issues should the sprinklers fail to activate in the event of smoke or fire.

One benefit of fire sprinklers is that fire sprinkler cleanup is usually much less messy than cleanup after fire suppression using stronger means. Sprinklers can make a serious difference in prevention of property losses and safety issues, and should be maintained at all times

Avoiding Candle Fires - 5 Tips

3/18/2020 (Permalink)

Many homeowners light candles to freshen up a room or to have lighting during a power outage. However, candles still have the potential to create a fire that spreads throughout the building. Avoid a candle fire at all costs, and follow these helpful tips to stay safe. 

1. Do Not Leave Candles Unattended

If you are leaving a room with a candle in it, first extinguish the flame. After all, you can always relight a candle if you desire. 

2. Keep the Area Around Candles Clean

The shelf or stand where you place the candle should not have anything flammable on it. Additionally, you should avoid placing a candle on a nightstand near your bed. The bedding may catch fire if you are not careful. 

3. Toss It Once It Is Less Than Two Inches Tall

You do not want to risk a candle fire by allowing the flame to get too close to the base of the candle. It is better to simply throw away a candle once it is less than two inches high. They are relatively inexpensive to replace.

4. Keep Candles Away From Pets and Children

Candles should be placed high enough that kids and animals cannot get them. It is dangerous for children to play with anything lit. If the candle is left on a coffee table, then a dog’s tail may accidentally hit it and cause it to fall onto the floor. 

5. Do Not Put Out a Candle With Water

It is preferable to put out a flame by blowing on it rather than pouring water. The reason is that water can cause the wax to spill all over the place. The hot wax may still catch fire, causing flames to spread throughout a home. Candles are meant to be enjoyed, so always follow the manufacturer’s safety instructions to avoid a nasty candle fire and the impending smoke cleanup. 

Faster "IS" Better When Dealing With Water Damage

3/16/2020 (Permalink)

Water flooding into the livingroom Faster is better when dealing with water damage

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Texarkana provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Texarkana arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service?

Call Us 24/7 – (903) 832-4400

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Texarkana

SERVPRO of Texarkana specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Residential Smoke & Soot Cleanup

3/12/2020 (Permalink)

Smoke and Soot Damage caused by electrical fire Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Texarkana will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (903) 832-4400

SERVPRO of Texarkana are Flood Damage Experts

3/10/2020 (Permalink)

A kitchen flooded up to the chairs No job is to big or to small for SERVPRO of Texarkana.

If water fills the lower levels of your home due to extended periods of rain, a call to us can turn the tide toward recovery.

When a home in the Texarkana region suffers flood damage, the inhabitants do not have the luxury of waiting until the water recedes to make decisions. Large quantities of water inside your home’s foundation or basement risk significant harm to your building’s structure and contents. It is crucial that rapid removal of the water occurs, followed by complete drying of floors, walls, ceilings, and other building components. Our teams of flood damage specialists train for the opportunity to complete these tasks for you.

Flood damage is a water event that requires professional help. A bucket and mop or shop vacuum are not up to the challenge. The sheer amount of water quickly overwhelms any do it yourself attempt. The experienced technicians from SERVPRO employ powerful, industrial strength pumps and extractors to evacuate the water fast. Speed is critical because of the progressive nature of water damage.

Many structures, items, and surfaces can emerge nearly good as new if water does not have the chance to soak into and begin the process of disintegration. Although building materials like finished wood, concrete or cinder block may be able to shed water without much change, drywall, insulation, ceiling tiles, carpeting, and other porous components risk swelling, crumbling, and delamination if soaked for any period of time.

SERVPROemployees learn dozens of targeted strategies to quickly and successfully remove water from you place of business or home. Once the obvious water is gone, the crew uses high-efficiency fans and dehumidifiers to complete the job, drawing residual moisture out of contents and structure.

If severe weather threatens your property with flood damage, SERVPRO of Texarkana is ready to help you recover from this catastrophe completely. One call to (903) 832-4400 sets a process in motion that returns your home to you “Like it never even happened.”

Insulation Removal

3/6/2020 (Permalink)

SERVPRO of Texarkana thinks outside the box when it comes to creative ways to get the job done. Here, we engineered a way to continually extract all the insulation out of the attic with minimal manipulation and manpower of an assisted living center. 

Smoke and Soot Facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke:

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Texarkana will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Call us at (903) 832- 4400 for all your cleanup needs.

Unchecked Roof Damage Could Allow Flooding in Your Attic

3/4/2020 (Permalink)

Roof damage can cause a great deal of water to enter your attic. Call SERVPRO to remediate the damage and restore your home. For any of your water needs give SERVPRO of Texarkana a call. (903) 832-4400.

Team SERVPRO Assesses Your Roof for Damage to Prevent a Flooding Scenario

As a homeowner, you often fixate on things that are meant to improve the functionality of your home or the convenience of your living. What many homeowners do not always have on their minds is the condition of their roof, namely how much wear and tear it experiences throughout the storm-ridden warmer months of the year. Without at least an annual inspection, you could miss impending damages and vulnerable points that later collapse or fall through, allowing widespread damage to occur to your house.
 
When your home’s roof fails to prevent water from entering the attic space of your property, high volumes of water can pool in a short period allowing flood damage. This damage might be detrimental enough, though if allowed to continue, can quickly spread to adjoining rooms through the flooring of the attic and out of the ceiling of the next floor down. The farther the reach of the water, the more involved and time-consuming the professional restoration process is.
 
Our SERVPRO professionals work quickly to seal off the damaged areas of your roof to prevent further water from entering through these vulnerable points. Once the threat has gotten removed, we set our sights on pulling the excess water from the entire affected area. Since the faster this extraction gets accomplished, the less potential damage occurs, reacting quickly to the presence of flooding in your home is critical.
 
Drying the area is another crucial component of our restoration process. With flooding that could affect multiple floors of your home, air movers, dehumidification equipment, and drying mats get used to pull the moisture from the environment. The drying mats penetrate deep below the flooring material to dry up the dampness.
 
Once the drying process gets completed, an assessment must get done to determine structural damages and what materials need repair or reconstruction efforts. For severely damaged areas, our SERVPRO technicians can remove just the damaged portions via controlled demolition to prepare these spots for reconstruction.
 
Flooding might not be anything new for the people in your area, but when it is your house that gets damaged, you want to make sure it is taken care of correctly. Trust the experienced specialists of SERVPRO of Texarkanat to work quickly and efficiently cleaning up the mess a flood leaves behind. Give us a call anytime you need at (903) 832-4400. 

Faster to Your Water Damage Event

3/2/2020 (Permalink)

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Texarkana arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1-24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants

About SERVPRO of Texarkana

SERVPRO of Texarkana specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Protecting Your Windows During a Storm Event

2/27/2020 (Permalink)

Some homes in Texarkana, Texas may be especially susceptible to high winds. However, you don’t have to sacrifice style and comfort to prevent windblown glass and exposure to the elements. Examine the following shutter designs to choose the best one for your home.

1. Traditional Designs

When many people picture shutters, they imagine a wooden frame on either side of the window with rows of slats. This is called the colonial design, and it is so common that many homes use a non-functional version as a decorative window accent. However, depending on the conditions in your area, the colonial shutter variety might be a solid choice for storm protection as well. Another traditional design called the Bahama shutter has vertical hinges, allowing it to open into a small awning to provide shade in warmer climates.

2. Modern Equipment

Other homeowners choose a sleek and compact look to keep their shutters out of the way when no high winds are present. Accordion and rolling shutters are made of light metals or polycarbonate, giving them a high degree of strength and flexibility. This enables the window cover to fold away or roll up when not in use. These designs are typically more expensive than the traditional varieties, and can even be electrically-powered for added convenience.

3. Temporary Protection

Storm panels and plywood are another window damage prevention method for those in high-risk locations. These storm shutters are not intended for permanent installation, and properly speaking, they do not “shut” over the window at all. Storm panels are corrugated metal surfaces that are simply affixed to the window frame with screws. Plywood is an even cheaper solution and can be implemented faster, but may not be as secure.

Whatever shutter option you choose, remember that protecting your home against high winds is the first step toward avoiding interior flooding. Have the contact information of a qualified water damage restoration service ready if you anticipate severe weather conditions.

Here's Why You Shouldn't Use Bleach On Mold

2/25/2020 (Permalink)

Did you know that you should absolutely 100% not use ANY bleach to kill mold? That’s been the common trick for years, you have mold? Use bleach. But that can actually do more harm than good. If you read the label on your bottle of bleach, it’ll probably say don’t use on non-porous surfaces like tile or ceramic. Basically, for bathrooms or kitchen countertops.

Chlorine bleach is diluted with water to make it safer for household use, and it evaporates much faster than normal water does. So, it won’t stick around on surfaces long enough, nor will it seep down into the surface the bleach is on to fully kill all of the mold. Mold has little roots that stretch down into the surface, like a weed. Don’t get all of the root and the mold will come back. The surface may also look clean, but bleach is just doing what it does best: stripping the color. Just because you can’t see it doesn’t mean its not there.  

If you suspect you’ve got mold in your home, give us a call today and we can come out and give you an estimate and a plan of action. 903-832-4400.

6 Most Likely Reasons You’re Seeing Cracks in Your Walls

2/21/2020 (Permalink)

1. Normal Settling Over Time

As a house ages, homeowners can expect some normal wear and tear, including some minor settling. When this happens, you may notice hairline cracks over doors and windows.

Why it happens:

In a nutshell, it happens because things move. The ground beneath your foundation tends to shift slightly with changes in weather. These tiny movements aren’t dangerous, but they can lead to small, non-damaging cracks in the weak spots in your walls—the places where doors and windows have been inserted.

What to do:

Thin cracks in just a few places above doors and windows can be re-taped and painted to restore your home’s aesthetics. 

2. A New Build

If your home was built within the last few years, it’s very likely that you may notice some small wall cracks showing up.

Why it happens:

Because it is so fresh, new lumber typically contains a high amount of moisture. As it dries out, it tends to shift a bit. This slight movement can cause small cracks in a home’s walls, typically at the joints where sheets of drywall meet.

What to do:

These small cracks are likely nothing to worry about. But it’s a good idea to wait for your home to be at least a year old before you address them. Waiting gives the wood time to dry completely and finish its minor settling. At that point, you can re-tape the cracked drywall joints and repaint.

3. Home Left Vacant

Is your home often vacant—perhaps because it is a vacation home, a rental property, or a new home that was on the market for a while before you bought it? If so, you may see cracks appearing in walls and ceilings.

Why it happens:

Regular, reliable climate control does more for your home than making it comfortable for you; it also keeps your drywall in good shape. When a home is left vacant, the lack of climate control can cause drywall cracks.

What to do:

A cosmetic issue, these cracks can usually be handled by re-taping drywall joints and repainting. But if a home has been empty for a very long time, a thorough inspection from top to bottom, including a professional foundation inspection, is a smart idea.

4. Faulty Taping of Drywall

Sometimes, home builders aren’t as careful as they could be. So, if you are in a new home or if you’re seeing cracks in the walls of a home addition you’ve recently had done, it’s possible they are the result of inferior drywall installation.

Why it happens:

During installation, drywall panels are joined at the seam by what is known as drywall mud. The seam is then covered with paper tape, and the wall is then finished and painted. If the seam isn’t sufficiently filled and sealed, the tape will start to pull away, leaving a thin crack as evidence of the problem.

What to do:

Add a little household glue to the back of the tape and press it back into place. If the problem is widespread, you may have to re-tape all the seams to eliminate the issue completely.

5. A Leak

If the cracks in your walls are showing discoloration, such as brown or yellow tinted stains, then the problem may be the result of water damage to your home.

Why it happens:

Leaky windows and roofs can cause moisture to get into your home’s walls. This causes the drywall to get wet, soften, and deteriorate, which then leads to cracking.

What to do:

Before you do anything else, find the source of the leak and repair it. Once repairs are complete and there’s no chance of additional moisture damage, you can replace the damaged drywall.

6. Foundation Damage

Unfortunately, cracking in your walls and ceilings may also be the result of damage to your foundation. If you’re seeing large cracks that are more than a quarter-inch wide or other signs that have you concerned about your foundation, it’s definitely time to have your home checked.

Why it happens:

There are a number of causes of foundation issues, including clay, inferior construction, water damage to the foundation slab, and even termite damage.

What to do:

To preserve your home’s structural integrity and value, foundation issues should be addressed by a professional. Have a foundation inspection and any needed repairs performed as soon as possible to prevent the problems from worsening.

Type of Cracks Likely with Foundation Damage

  • Cracks that are wider than a quarter-inch
  • Horizontal cracks
  • Sizeable cracks extending diagonally from the corners of doors
  • Unusually long cracks
  • Cracks all over your home
  • Cracks on both the interior and exterior of walls
  • Cracks on your home’s second floor

Mold Safety

2/19/2020 (Permalink)

It’s impossible to completely mold proof your home, however, it’s possible to make it mold resistant. We know that mold is everywhere and is instrumental in making many things that we use daily like penicillin and cheese, that being said not all mold is bad.

But it is important to know which molds are in your home, so you can better protect your family from the ones that are dangerous. If you suspect mold in your home, give us a call at 903-832-4400 so we can get it tested for you.

If you’re looking to make sure your home is mold resistant, make sure all windows and doors are properly sealed, limit the humidity in your home, and turn fans on when you shower. If you’ve got a water leak, get that fixed immediately and for any water emergencies give us a call so we can make it “Like it never even happened.”

Cleaning Up After a Leaking Roof

2/17/2020 (Permalink)

Water stains in dropped ceilings, tracking down the wall or dripping in a hallway are all signs that your commercial building has a roof leak. Even minor exposure can be a major inconvenience. It can disrupt daily business operations in Texarkana and if not taken care of quickly, it can become a costly repair.


What Causes Roofing Leaks


As water flows outward from the leak point, its exact location can be challenging to identify. Some common causes include:

• Age of the roof
• Debris building up and trapping water against the roof
• Gutter backup slowing water flows off the roof
• Missing shingles that may have been ripped off in high winds


Water Damage Cleanup


Once the location of roof leak has been identified and the damaged roof fixed, it’s time to begin water damage cleanup. Depending on the site and severity of the leak, this can be extensive. Although each situation may be a bit different, some common steps must be taken.

1. Remove water-damaged materials.
• From the exterior: Shingles, tarpaper, plywood, flashing, etc.
• From the interior: Fiberglass insulation, drywall, dropped ceilings, carpeting/flooring, etc.

2. Dry water affected areas.
• If appliances or equipment were exposed to water, unplug them and let them air dry.
• Open windows if it’s less humid outside than inside.
• Use fans to speed the drying process.
• Check for mold growth.

3. Disinfect areas exposed to the water
• Wash nonporous hard surfaces such as glass, plastic, and metal with hot water and a nonammonia soap
• Disinfect all exposed surfaces including wood beams and studs with a bleach solution.
• Clean soft surfaces such as furniture, window coverings and carpeting with a disinfecting cleaner

Recovering from a roof leak and restoring roof and ceilings can be a time-consuming, complex process. Water damage restoration specialists in Dallas, TX, can ensure the process is done quickly and thoroughly, allowing you to get back to business.

Commercial Carpet Cleaning

2/11/2020 (Permalink)

Commercial Carpet Cleaning Services

Commercial carpets are a big investment.  They are meant to last, but with so much foot traffic, taking care of them is necessary.  Besides vacuuming the carpet regularly, your commercial carpet should also be deep cleaned.  This will extend its life and keep it looking well kept and professional.

A clean, healthy office carpet helps set the first impression your customers have when they walk into your business.  Besides aesthetics, keeping a clean carpet also helps provide healthy indoor air quality.

Carpets are also the place where airborne particles and other dirt gathers over time.    Office carpet cleaning this also provides a clean and safe environment for your employees.   

Office Carpet Cleaning can:

  • Eliminate most stains.   
  • Extend the life of your carpet.
  • Reduce wear.
  • Maintain your carpet’s color and texture.
  • Clean only high traffic areas or your entire carpet.
  • Work after hours to prevent business interruptions.

Thanksgiving Safety Tips

2/7/2020 (Permalink)

Most home fires occur on Thanksgiving.

It’s not surprising why.  This is one of the few days of the year when we come together and meet in the kitchen.  It’s not really Thanksgiving until you have two types of potato dishes and three desserts! 

With so much activity happening in the kitchen, accidents are bound to happen.  

The three most common causes of home fires for Thanksgiving are:

Oven Fires

Oven fires tend to happen because of a burning piece of food.  Keep these safety tips in mind if this happens to you.

  • Don’t overfill dishes.  When cooking foods that expand in the oven, like a cake, be careful not to fill the dish to the bin with batter.  It may run over and catch fire.
  • Clean your oven of scraps.  Scraps from other meals can also catch fire or create an unpleasant smoke.
  • Turn on a timer on your phone.  The holidays are busy times and there are plenty of ways to distract ourselves these days.  Put on a timer and let that remind you to come back for your delicious meal.
  • We won’t advise you to not use your oven’s self cleaning feature, but we will warn you that many oven fires we’ve been called out to have been a result of this feature being turned on.

How to Put Out an Oven Fire

  • Leave the door closed.  Opening the door and allowing more oxygen in will just fuel the fire.
  • Turn off the oven.  You may choose to make sure the fire goes out on its own, but if there’s any doubt, just call 911 and follow the dispatcher’s instructions.

Candle Fires

Candles set a great ambiance and many have the added benefit of smelling great.  We mostly see fire damages caused by candles when people leave them unsupervised and the candle catches something small on fire.  The damage to the room may not be significant, but the resulting fire smoke odor tends to reach everywhere in the house.

  • Burn candles in a well ventilated room.  The ventilation lets the billowed smoke spread.  Under ventilated rooms tend to smoke up, which makes it hard to see and get some fresh air.  
  • Stay in the room and keep an eye on the candle.  If anything happens, you want to be there to put an immediate stop to it.
  • Keep candles away from flammable objects.  This includes things like paper and drapes.  Keep the candle at least 3 feet away.
  • Keep burning candles away from children and pets.
  • Use a candle holder.  A candle holder will catch any melting wax and prevent it from spilling onto other surfaces.  Since many people use a cloth tablecloth to line their tables, this is especially important so the cloth doesn’t have a chance to catch fire.
  • Put the candle holder on a stable platform.  This will help the candle from tipping and dripping wax away from its holder.
  • Keep candles away from each other.

Turkey Fryer Fire

Frying a turkey is fast, easy, and most importantly--delicious.  The oil creates a crispy exterior while keeping the meat moist.

Whichever way you like your turkey cooked, please keep safety as your top priority.  We often see one of these rules violated when we get called to clean up after garage fires or other outdoor portions of the home affected after a grass fire spread.

  • Reduce the chance of it tipping over.  Turkey fryers can easily tip over.  Use them on a flat surface.
  • Don’t overfill the fryer.  An overfilled cooking pot will cause cooking oil to spill when the turkey is put in.  Read your fryer’s safety manual to learn exactly how big a turkey can fit inside. Also look for different colored marks on the fryer itself that tells you where to fill up the oil to.
  • Make sure the entire turkey is defrosted.  Have you ever put a bit of oil into a pan on a stove and accidentally got a drop of water in it?  Then you know that the hot oil jumps back at you. Water and oil do not mix! The same thing happens when water and the hot oil in a turkey fryer mix.  A partially frozen turkey (partially frozen = ice) will cause cooking oil to splatter when put in the pot. These splatters of hot oil jump out and can land on something that will burn, like grass.  Make sure your turkey is completely thawed and patted dry before inserting it into the oil.
  • Clean up oil spills.  Even a small amount of cooking oil spilling on a hot burner can cause a large fire.
  • How hot is the oil?  Use a fryer with temperature controls to prevent overheating the oil.  If one isn’t available, many retail stores readily sell oil temperature gauges.
  • Use the fryer outdoors.  Turkey fryers should always be used outdoors a safe distance away from buildings or other flammable materials.

Every year, SERVPRO of Texarkana responds to calls from customers whose homes have suffered smoke damage. This holiday season, keep the following safety tips in mind to keep your family and home safe from fire:

From our family to yours, we wish you a very happy and safe Thanksgiving!

Storm Watch versus Warning

2/5/2020 (Permalink)

Storm Watch versus Warning

We hear these terms on TV and read about them online, but what really is the difference between a storm watch vs a storm warning?

Knowing what weather terms mean can help you prepare your home and family for any type of weather event.  The best time to learn them is before any emergency happens.

FORECAST

A forecast tells you what meteorologists think is likely to happen.  A forecast may tell you that storms are possible but not they’re not yet confirmed.  The best action to take with a forecast is just to keep in mind and keep up with the news in case something stronger develops.  

You can stay up to date with future weather forecasts by downloading many free weather apps on Android or iOS.  Make sure you opt for free alerts on your phone or tablet.

Storm WATCH

We remember what a storm watch is by thinking, “We are watching to see if the storm comes towards us.”  

A storm watch means conditions are favorable for severe weather, but will they actually happen?  We don’t know, but the likelihood is yes more than no. Storms are either developing now or will develop.  

Pay close attention to the weather forecast and be ready to take action.  This is a great time to prepare your house if forecasts are calling for a strong storm.  

  • Tie down or bring in outdoor items that can go airborne.
  • Clean out your gutters to prevent water from pooling on your roof.
  • For serious storms, consider boarding up your windows.
  • If a possible tornado is on its way, make sure your safe room is ready.

Storm WARNING

A storm warning means severe weather is occurring or is imminent in your area.  It’s actually happening! Do not delay. Take action now to keep your family and pets safe.

The Mold Remediation Process

2/3/2020 (Permalink)

Whether we can start immediately or we’ve been cleared by Texas, the mold remediation process is straightforward. 

  • Our mold remediation specialists will use the appropriate chemicals to clean the area where the mold growth is.  
  • Mold containment and HEPA air scrubbers will continue to run throughout the duration of the project.  We do this to make sure no spores travel and infest another area of your home.
  • If you have mold infested clothing or other objects, we will take them to our cleaning facility for sanitation.  
  • When mold is left alone long enough, it begins to eat the surface it’s living on.  If we find that the mold has caused permanent damage to your property, that part of your structure has to be cut out.  We will dispose of all mold containing debris according to Texas Mold Law.
  • If you choose, our reconstruction team will rebuild any portion of your home that had to have demolition.  Reconstruction is crucial when the affected structure is part of the structural integrity of the home, such as attic beams or load bearing walls.
  • Our mold specialists will sanitize and seal any mold affected area to prevent future mold growth.
  • If you have filed an insurance claim, we will work with your insurance adjuster to get your mold remediation claim approved and processed.  
  • We will provide a final clean up of the remediated area to make sure its safe for all inhabitants.

Clothing Fire and Smoke Remediation Process

1/30/2020 (Permalink)

While every fire damage is different and our process changes according to the needs of each of our customers, you can expect the clothing fire restoration process to closely resemble the following:

  • Our technicians will inventory and remove all affected clothing and textiles from your home and take them back to our Esporta cleaning facility.
  • If anything is wet, we set it aside to begin the drying process and prevent mold.
  • We double check our inventory and create an estimate for your insurance company.
  • Once your insurance adjuster approves cleaning, your clothing is washed.
  • To dr your clothing, it is placed in a humidity controlled drying chamber.
  • All items are professionally finished by being pressed, hung, bagged, and boxed.  Leather items are also conditioned.
  • If storage is required, we place your items in air conditioned storage.
  • When you are ready, your items are delivered back to you.
  • Any items that were not salvageable are reported to you and your insurance adjuster.  We even provide your adjuster with a replacement cost report.

How to Wash A Comforter

1/28/2020 (Permalink)

Why Wash a Comforter, Linens, and Bed Sheets?

We’re talking about everything on top of your mattress -- sheets, blankets, and comforters.  All of these items are meant to keep your mattress clean and to keep you comfortable and warm while you sleep.

But if you don’t clean them often enough, they eventually become a bacterial mess.

What’s on Bedding?

What is on your skin rubs off onto your linens.  That includes any ointments, unwashed makeup, and whatever else you’ve carried on your skin and hair and haven’t washed off before bed.  

Over the course of just a few days, this mixture will accumulate on your linens and rub against you as you sleep, possibly causing your skin some problems like irritation or acne.

How to Clean Sheets

Sheets are easy to clean.  Throw them into your washer once a week using the warm/hot water setting.  Don’t overcrowd the machine.

After their wash, throw them in the dryer with a rubber dryer ball to make sure they dry evenly.  

Then, store them in a cool, dry place where dust won’t find them.  This is how they’ll stay fresh and clean for their next use.

How to Clean Comforters and Blankets

Blankets and comforters are usually protected by your top sheet, but eventually, they need some love, too.  These can be washed at home, however, large ones with heavy fibers can be a challenge to wash properly.

For these pieces to be cleaned thoroughly, water should penetrate the fibers to force the contaminants off.

We’ve heard about some trouble people have had at home, and we’ve had this trouble ourselves.  

  • The washing machine can’t properly soak the comforter all the way through
  • The washing machine leaves soap behind

In these cases, you need a bigger and more powerful machine.  Some people find a commercial laundromat that can fit their sized comforters, and others take them to their local dry cleaner.  

Washing Machine Maintenance

1/22/2020 (Permalink)

Washing machines are our best friends! They take all the hard work out of doing laundry and allow us to sit and relax while we watch Sunday football, however did you know that washing machines failures are one of the most common was your home can flood? It’s true! While there are many different ways water from a washing machine to cause damage is the main reason is the water supply hose.

To keep from experiencing unexpected water damage in your home, you should be sure to do routine inspections of your supply lines. If the line is loose, tighten it up a bit. Look for any worn tubing or cracks and any worn hoses should be replaced. A good rule of thumb is to replace your supply line every five years, even if you don’t see any visible sign of wear. Try and upgrade to a braided steel one, as they’ll last longer and can hold up to more.

If you’re going to be away from your home from any length of time, you should shut off the valve to make sure nothing can happen by accident while you’re away.

Vehicle Winter Preparedness Kit

1/20/2020 (Permalink)

This kit supposes that an emergency may include being stranded for any reason and you have to wait to be helped.

  • First Aid Kit
  • Blanket, wrapped in a plastic bag to keep clean
  • Mittens, Hats, Jackets, also wrapped in plastic bags
  • Cell Phone Charger
  • Flashlight
  • Extra batteries for flashlight
  • Ice Scraper
  • Flares
  • Tow Rope
  • Kitty Litter
  • Full Tank of Gas (or Full Electric Charge)
  • Spare Tire
  • Jumper Cables, 8ft 10 gauge
  • Pet food, if traveling with pets
  • Pet leash
  • Bottled water
  • NOAA Weather Radio

If you’re heading out during winter storm conditions, remember to prepare yourself personally.  Layering warm clothes helps you keep your body heat and keeps your body protected from the cold.  

If you are not physically well, avoid overexertion.  Many heart attacks occur as a result of people attempting cardio intensive activities like shoveling snow.

Festivities Coming Up in Texarkana

1/19/2020 (Permalink)

Texarkana is a city in eastern Texas, with a twin city across the border in Arkansas. Spring Lake Park has playgrounds, walking trails and sports fields. The 19th-century Ace of Clubs House, now a museum, is shaped like a playing-card club. Interactive children’s exhibits at Discovery Place include a sound wall and general store. Built in 1924, the Italian Renaissance–style Perot Theatre hosts musicals and concerts. If you are looking for things to do just click the link and it will take you to a page showing all the upcoming festivities. https://texarkana.org/visit/festivals/

Home Winter Preparedness Kit

1/16/2020 (Permalink)

This kit is helpful if the power goes out of your neighborhood and you have to wait for it and your heater to come back on.  This is not a kit for homes that live where there is consistent, heavy snowfall.

  • First Aid Kit
  • Blankets
  • Mittens, Hats, Jackets
  • Cell Phone Charger (battery packs, pre-charged)
  • Flashlight
  • Extra Batteries for Flashlight
  • Food that does not require cooking (for humans and pets)
  • A can opener
  • Spare Water (in case your pipes are frozen)
  • Radio, battery operated (NOAA Weather Radio)

Air Duct Cleaning

1/14/2020 (Permalink)

With your pets spending more time indoors, you’ll want to make sure you change your HVAC filters more frequently.  At the most, change your filters every 3 months. They’ll need it!

If your family is sensitive to dust, odors, and other contaminants, consider an air duct cleaning.  This service will remove the dust in your air ducts and will help push only clean, filtered air through your system.  It takes only a few hours and the resulting improvement in air quality is worth it.

Give us a call.  We can inspect your home’s ducts and make a recommendation to keep your home’s air quality safe during the winter.  

Festivities Coming Up in Jefferson

1/14/2020 (Permalink)

Jefferson is a pedestrian community. A resident or visitor can walk to banks, restaurants, coffee shops, governmental offices, museums, antique shops, bars and parks in an intimate riverfront setting. The City of Jefferson is located in East Texas where it’s always perfect for a weekend get-a-way, a honeymoon spot, romantic weddings, meetings, retreats, or a one-day family outing. For upcoming events in Jefferson, click the link. https://www.jefferson-texas.com/events/#!calendar

Festivities Coming Up in Nashville

1/14/2020 (Permalink)

Nashville, AR is located in Howard County at the base of the Ouachita foothills, around 130 miles from the city of Little Rock. One of the largest dinosaur trackways in the world was discovered a few miles from town. The town was once a major center for peach trade in the state. Click the link below to show a list of upcoming events in Nashville. https://www.nashvillear.com/attractions/upcoming-events/

What Are Textiles and How to Clean Them

1/10/2020 (Permalink)

What Are Textiles and How to Clean Them

Contaminated textiles happen at almost all water damages and fires damages.  Our team at SERVPRO of Texarkana routinely packs up contaminated items and takes them to our in house cleaning facility for sanitation.  

What Are Textiles?

Picture your home being flipped upside down. Everything that is not attached to the house itself will fall down.  Those items that fall are called contents.  Now imagine going through all those fallen items and sorting them by what broke versus what did not break.  The items that did not break are most likely textiles.

Textiles include items like:

  • Sheets
  • Blankets
  • Shoes
  • Clothing
  • Stuffed animals
  • Toys
  • Sports equipment, including helmets
  • Hats

We take all of these kinds of items from your property and get them ready for a specialized sanitation wash in a machine called the Esporta.

What Kind of Cracks Do You Have?

1/8/2020 (Permalink)

Vertical Cracks

Of the foundation cracks you are likely to encounter, vertical cracks are generally the most common and least severe type of crack you will come across. Vertical cracks are cracks that go straight up and down, or maybe on a slight diagonal of within 30 degrees of vertical, and are a common occurrence in many houses. These types of cracks are usually the result of your foundation settling, and it is thusly not uncommon even for new houses to have this type of foundation damage as a home’s foundation can settle greatly in the first few years.

Diagonal Cracks

Another common type of crack that you may encounter is a diagonal crack that runs along your foundation or basement wall at a 30-75 degree angle. This type of crack may be a thin hairline crack, but will likely be wider at one end than the other. Diagonal foundation cracks are caused by differential settling of a foundation, which is where one side of a home’s foundation settles lower than the rest of the foundation. This type of uneven tension then causes diagonal cracking. Differential settling can be the result of the house being built on a hill, or due to the expansion or contraction of the soil under a portion of the home.

Horizontal Cracks

Foundation cracks that run sideways (horizontally) are the most serious type of crack to look out for, as they can signal serious damage to your home’s foundation and structural integrity. While these cracks are sometimes seen in homes with poured concrete foundations, they are most common in homes with concrete block or brick foundations. Several things can cause this type of foundation damage including soil pressure outside of your foundation, and hydrostatic pressure that can cause your basement walls to bow. If you discover this type of foundation damage it is important that you have it repaired as soon as possible before the structural integrity of your home becomes compromised.

When Trees Attack

1/6/2020 (Permalink)

This most often manifests itself in the form of concrete setting. In many situations, concrete settling is only unsightly, but sometimes it can also be dangerous.

When concrete settles, it is more likely to shift and crack. Depending on how significant the movement is, the overall structure of your home may be affected. If concrete only cracks due to root activity, homes — especially newer homes — may not be disrupted at all.

When concrete shifts because of settling, residential foundations may be more substantially impacted. In extreme cases, particularly with older homes, the entire house structure may suffer damage.

Support beams may shift, walls may sink or crack, and ceilings may become uneven. Though concrete settling is not always a hazard, too often it can cause basic structural damage in older homes.

Tree Roots In Sewer Lines

1/3/2020 (Permalink)

Tree and shrubs require water and oxygen to grow. The growth rate is affected by many factors including water, minerals, temperature, soil conditions, and depth of the root structure. Roots can be divided into several major parts: permanent roots which provide stabilization or support, and small roots which absorb nutrients and water. Roots can extend to three or four times the height of the three. A very large old tree may have extensive root systems which reach hundreds of feet long.

During drought conditions, roots can travel long distance to find sources of water. A tree or shrub will search anywhere underground, including into a sewer line. If properly sealed and in good condition, a sewer line is not actually susceptible to root invasion. But a small crack or hole will allow moisture to escape from the pipe, or roots to penetrate. To provide nutrients and survive, the roots must try to get inside the pipe and find the source of the moisture. Once there are some small tree roots, known as hair roots, in the sewer line, more will grow to take advantage of the water supply. Roots will grow, increasing both length, width,  and depth inside the line. If left untreated, the roots will eventually entirely block the flow of  waste water inside the pipe. Roots will continue to grow and expand inside a sewer line. What started as a small crack or hole will become a much more serious problem. Pressure inside the pipes also increases from heavy root growth, potentially leading to a total collapse if not treated properly. Frequently the only thing left to do is to have the pipes replaced. Certain pipes are more susceptible to root invasion than others. Clay tile pipe, known as vitrified clay, is relatively weak and easily penetrated by tree roots. In particular, the joints where clay pipe connect as a severe weak point. PVC and concrete pipe are vulnerable too, but they are at least stronger than their clay tile counterparts.

Some Tips to Get Your Home Ready for Cold Weather

1/1/2020 (Permalink)

Protect Your Pipes: We all know water expands as it freezes. If water inside your pipes freezes, it will expand, too, which can cause your pipes to crack and burst. Pipes also can burst when pressure builds up behind a chunk of ice, which is why it's a good idea to leave faucets dripping in very cold weather.

Check the Heat: The time to be sure you're going to stay warm all winter is before the weather gets too cold. Check your furnace by turning on the heat and the blower to be sure they're operating as they should.

Prevent Ice Dams: Ice dams form when heat escapes through the roof and melts snow that's settled there. That snowmelt flows to your roof's edge and refreezes, usually at the eaves. Those pretty icicles can signal an ugly ice dam underneath. The problem with an ice dam is that snow that later melts can't properly drain, so it has to go somewhere… and that might be through a leak in your roof, causing water damage in your home.

Inspect the Fireplace and Chimney: There's nothing like the glow of a fire to warm up a winter evening. But before you light up that first log, make sure your fireplace and chimney are clean and critter-free. A professional chimney sweep can clean out soot and other debris that could catch fire. Keep your home's warm air from escaping out the chimney when you're not using it by keeping the flue closed all the way. You shouldn't be able to feel any cold air coming down the chimney. 

Seal Windows and Doors: Gaps around windows and doors can make it tough to keep your house warm in winter. Caulk around windows and install weather stripping around doors as needed.

Crawl Spaces

12/30/2019 (Permalink)

Traditionally, crawl spaces are built in homes that do not have a basement or are not constructed on a concrete slab. However, many homes today have crawl spaces in between certain walls as well. It’s important to be cautious of your crawl space, because it’s a prime area for soil and moisture to create mold, mildew, and other harmful materials.

For any mold problems give SERVPRO of Texarkana a call. 903-832-4400. We offer 24 hour service and we respond quick. 

What Causes Mold in the Chimney & Fireplace?

12/26/2019 (Permalink)

Simply put, mold requires moisture. Every cause of mold in your fireplace or chimney is based on the idea that something is allowing moisture into the area. Here are a few common ways moisture can cause fireplace mold:

Poor Ventilation – Poor ventilation traps condensation in the chimney and creates an environment that promotes mold growth.

Broken Chimney Crown – If the chimney crown or chimney cover is damaged, it can let in enough water to create a moisture-rich environment, allowing mold to thrive. Just one crack is enough to feed a mold growth.

Non-Waterproofed Brick & Mortar – If the brick and mortar of your chimney wasn’t properly waterproofed with sealant, water will seep through.

Chimney Cap Failure – If the chimney cap on your chimney is damaged from rust, severe weather, or improper installation, it won’t be able to properly keep moisture out.

In many cases, damage that leads to mold happens slowly over time. You may never notice it until it’s too late, which is why it’s important to have a professional chimney inspection annually.

Different Types of Water

12/24/2019 (Permalink)

Clean water, or water that does not pose a threat to humans. Possible causes of this type of damage include broken appliances or sink overflows.

Gray water. This means that the water is contaminated and may cause sickness of ingested. This type of water contains microorganisms. Broken toilets, broken sump pumps, and seepage may cause category 2 water damage.

Black water. This type of water is unsanitary, as it contains bacteria and other organisms that cause sickness. The possible sources of black water damage include sewage problems and contamination of standing water. 

How to Thaw Frozen Pipes

12/20/2019 (Permalink)

How to Thaw Frozen Pipes

If you turn on a faucet and only a trickle comes out, you may well have a frozen pipe. If you suspect the pipes are frozen, be careful when thawing them out because if the pipe has already burst, the water will come flowing out and flood your home.

If a pipe has broken, turn off the water at the main shutoff valve, which is usually at the water meter or where the main line enters the house. If the water is still running and no pipes have burst, you can take the following steps. (Of course, if you suspect a more serious problem, call a plumber.)

Turn on the faucet. As you heat the frozen pipe and the ice plug begins to melt, you want the water to be able to flow through. Running water through the pipe, as cold as it is, will help melt ice in the pipe.

Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, or a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. As tempting as it may be, do not use a blowtorch, a kerosene or propane heater, a charcoal stove, or any device with an open flame; the high heat can damage the pipes or even start a fire.

Apply heat until full water pressure is restored. Check all other faucets in your home to see whether you have additional frozen pipes. If one pipe freezes, others may freeze, too.

Call a licensed plumber if you are unable to locate the frozen area, if the frozen area is not accessible, or if you cannot thaw the pipe.

How to Beat the Freeze

12/18/2019 (Permalink)

Once the temperature starts dropping outside, you should take measures inside to keep your pipes warm and water running.

Keep garage doors closed, especially if there are water supply lines in the garage.

Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing, especially if your sinks are on an exterior wall. (If you have small children, be sure to remove any harmful cleaners and household chemicals.)

Let the cold water drip from a faucet served by exposed pipes. Running water through the pipe—even at a trickle—helps prevent pipes from freezing.

Keep the thermostat set to the same temperature during day and night. Again, during a cold snap is not the time to set back the thermostat at night to save a few bucks on your heating bill.

If you plan to be away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

For the long term, add insulation to attics, basements, and crawl spaces. Insulation will maintain higher temperatures in those areas. And to prevent drafts, seal cracks and openings around windows, doors, and at sill plates, where the house rests on its foundation.

How to Get Rid of Bad Smells

12/16/2019 (Permalink)

  • To perfume the air naturally, cut a lemon in half and set the cut halves in an inconspicuous place, or rub a bit of vanilla on a light bulb
  • Most folks know that keeping an open box of plain baking soda in the refrigerator will neutralize bad odors. Sprinkle some into the bottom of the trash can and into the trash bag itself for similar results.
  • During nice weather, just open the windows! Let fresh air blow through and push out bad smells.
  • Half a cup of baking soda in two quarts of water and a soft cloth or brush also work well for cleaning the fridge, as well as scrubbing down and freshening the tub, tiles, sinks, drains, trash cans, and toilet bowls. For stronger disinfecting properties, scrub with a strong vinegar solution.
  • Fresh or leftover coffee grounds will also absorb unpleasant odors in a fridge, microwave, or cupboard. They’ll also sweeten the air inside your car or its trunk. For use in the car, place the grounds in a covered plastic container with holes punched in the lid.
  • Boil two parts water with one part vinegar in a microwave-safe container to remove bad smells from your microwave. The vinegar smell itself dissipates quickly.
  • Add half a cup of vinegar to a quart of water and allow to simmer on the stove for a few minutes. This will remove smell of burnt food and many other odors from your kitchen.

Cleaning Up Water Damage On Your Own

12/12/2019 (Permalink)

 

Unplug everything first. Before you begin cleaning, unplug everything. It is very dangerous to enter a water damaged home if electronics are plugged in. Carefully unplug everything from the wall and turn off any appliances before you begin cleaning.

Soak up as much water as possible with a wet/dry vacuum. If you don't have a wet/dry vacuum, you can rent one at a hardware store. To begin the process of drying out the floor and walls, run the vacuum over your floors, walls, and anywhere else where you notice built up water damage. Sop up as much set in water as possible with the wet/dry vacuum.

Disinfect everything. Water damage can cause the build up of bacteria in your walls, floors, and carpeting. Disinfecting these areas to remove water damage is important.

Apply a product to prevent mold growth. Mold growth can occur, especially in wood, after water damage. After cleaning and disinfecting your floors and walls, apply a product that inhibits mold growth.

Use fans and a humidifier. Even after sopping up most of the water, there is likely some lingering water in your floors and carpeting. Keep fans in the room and have them on for 24 hours a day. This can speed up the drying process. You should also place a dehumidifier in the room if you have one.

If it is to much, call the professionals. SERVPRO of Texarkana is here to for your needs. We are a locally owned and operated business. 24/7 service. 903-832-4400.

Most Common Plumbing Isssues

12/10/2019 (Permalink)

Dripping Faucets
Let’s face it, we’ve all had a dripping faucet in our home and have probably ignored it for a while! That dripping faucet not only wastes water, it wastes money on your water bill.

Leaky Pipes
While we see a lot of leaking pipes during the cold winter months, it’s also very common year-round! Most pipes will begin to leak near the joints, so keep an eye out for wet spots on the ground or ceiling. Water damage to your home can be quite costly, so leaky pipes are a necessity to fix right away.

Running Toilets
Did you know that a running toilet can waste up to 200 gallons per day? That’s a lot of water waste!

Low Water Pressure
A lot of older homes will experience low water pressure, but you may be asking why? It could be time for a new showerhead or you could have a hidden leak in your home. However, those are just a few of the many reasons for low water pressure. 

Water Heater
You wake up in the morning and step into the shower to feel cold water on your body — trust us, we know it’s the worst feeling! The average life of a water heater can be anywhere from eight to 12 years.

Tornado Safety Tips

12/6/2019 (Permalink)

If you are at home 

  • If you have a cellar, storm shelter, safe room or basement available, go immediately to that area. If none of these options are available to you, get to the lowest level of your home.
  • Get to a windowless interior room, such as a bathroom, closet or inner hallway 
  • Stay as far from windows as possible
  • Go to the center of the room – corners tend to attract debris
  • Get under a sturdy piece of furniture; heavy table or desk, and hold on to it
  • Protect your head and neck with a blanket, if possible

If you are in a mobile home

Mobile homes are particularly vulnerable to tornadoes. They can be easily overturned, even if precautions have been taken to tie down the unit. If you are in a mobile home when a tornado is approaching, evacuate the home immediately.

  • Take shelter in a building with a strong foundation
  • If a shelter is not available, lie in a ditch or low-lying area a safe distance away from the mobile home.
  • Use your arms to protect head and neck


If you are at work or school

  • Go to the basement or an inside hallway at the lowest level
  • Avoid places with wide-span roofs such as auditoriums, cafeterias, gymnasiums, large hallways or shopping malls
  • Get under a sturdy piece of furniture such as a desk or heavy table.
  • Use your arms to protect head and neck

If you are outdoors

  • If possible, get inside a building.
  • If shelter is unavailable or there is no time to get indoors, lie in a ditch or low-lying area or crouch near a strong building.
  • Use your arms to protect your head and neck
  • Stay alert to the potential for flooding

If you are in a vehicle

Never try to outrun a tornado. Tornadoes can change direction quickly and can instantly lift up a car, truck or any other vehicle and toss it through the air.

  • Get out of the vehicle immediately and take shelter in a nearby building 
  • If there is no time to get indoors, get out of the vehicle and lie in a ditch or low-lying area away from the vehicle
  • Use your arms to protect your head and neck
  • Stay alert to the potential for flooding

Emergency Escape Tips

12/4/2019 (Permalink)

  • Your building has an evacuation plan. Know it and evacuate during all fire alarm activations.
  • Learn the location of all building exits. Have an exit strategy, always know at least two ways out.
  • If you have to escape through smoke, crawl low to your exit, keeping your head one to two feet above the floor, where the air will be clearer.
  • Test doorknobs and spaces around the door with the back of your hand. If the door is warm, try another escape route. If it’s cool, open it slowly. Close it if smoke or fire is present.
  • If you are trapped, call the fire department for assistance. Seal your door with rags and signal from your window.

Soot After a Fire

12/2/2019 (Permalink)

Dangers of Soot

Soot is harmful because a wide variety of natural and synthetic substances burn during a fire. As they burn, they create microscopic particles that contain chemicals, acids, dust, metals, and other hazardous substances. The soot spreads widely and sticks to every exposed surface, creating a larger contamination area. Soot can cause serious damage to the surfaces it sticks to, and this damage can quickly become permanent. If it reaches the building’s HVAC system, it can spread even further through the structure.

Unless the soot is cleaned quickly and correctly, the particles will be inhaled, causing bronchitis and other lung disorders, as well as aggravating current conditions like asthma or COPD. A report from the Environmental Defense Fund shows that even brief exposure to soot can cause problems. Not only are soot particles small enough to embed within lungs, some can even enter the bloodstream. Exposure to these particles has been linked to heart attacks and arrhythmias in people with heart disease. As people and animals breathe in these particles over time, the symptoms will only get worse.

Removing Soot

It’s easy to find large deposits of soot residue on walls, ceilings and other objects, but the individual particles are too tiny to see with the naked eye. It has a distinctive smoky/ashy odor, which is often how people realize an area has been affected. It’s important to remove soot as soon as possible, both for health reasons and to restore damaged items, but it’s more important to do it correctly. That’s why using a professional is a smart idea. Give us here at SERVPRO of Texarkana a call. 903-832-4400. Cleaning soot and smoke damage on your own can be difficult because it’s easy to spread it even further; exposure to soot even after a few days will still cause lung irritation without proper protective equipment, which many people don’t own.

Hail Damage

11/28/2019 (Permalink)

Hail can happen anywhere, but some parts of the U.S. see it more often than others. States in the Midwest are most susceptible. These storms are most common between May and September. Hail pellets are usually between .2 inches and 1.75 inches in size, but can be much bigger. In fact, the biggest known hailstone came in at 7.9 inches in South Dakota in 2010.

Hail damage isn’t always visible. When it is, you can look for cracked shingles, dents in shingles in a random pattern, and bent roof vents and pipes. You can also sustain damage to siding. Invisible damage comes into play when substrate materials beneath the shingles are damaged. If you think you have hail damage, we highly recommend getting an expert opinion. This kind of damage can lead to serious roof leaks that can spread and cause structural problems.

Insurance Coverage

11/26/2019 (Permalink)

Severe damage from most storms is covered under home and business insurance policies, but the specifics vary. The amount you are responsible for paying depends on your premiums and deductibles, the age and structure of the building, the extent of your damage, property values in your neighborhood and much more.

Most storms are considered acts of God, which means that your insurer can’t single you out for rate increases. However, failing to file claims in a timely manner can make you ineligible for coverage, and entire neighborhoods can be subject to rate increases following disasters. That means you should always file claims as quickly as possible so you don’t end up paying more in future premiums without receiving the benefits now.

First, you should document the damage to your home to the best of your ability. Take a lot of photos and be sure to hang on to any receipts and documents related to appliances and maintenance work you completed prior to the storm. Then, contact your insurance company. Your insurer will send a claim representative or assessor. The best contractors can work directly with insurers to help you save as much money as possible.

Call SERVPRO of Texarkana for any damage to your home. We are opened 24/7. 903-832-4400.

Fire Extinguishers

11/22/2019 (Permalink)

The Right Fire Extinguisher for the Right Fire

Fire extinguishers come in a wide variety of types — each one designed to put out a different kind of fire. Classification systems have been developed to help users know what sort of extinguisher they’re working with. 

To employ the extinguisher with proper technique, just remember the acronym “PASS.”

  • Pull the pin.
  • Aim the nozzle at the base of the fire. Hitting the tops of the flame with the extinguisher won’t be effective. You got to smother the sucker at its base.
  • Squeeze the trigger. In a controlled manner, squeeze the trigger to release the agent.
  • Sweep from side to side. Sweep the nozzle from side to side until the fire is put out. Keep aiming at the base while you do so. Most extinguishers will give you about 10-20 seconds of discharge time.

Slowly back away. Even if the fire appears to be extinguished, don’t turn your back on it. There might be unseen hot spots or hidden fires that can ignite into a large flame at any moment. You want to be on guard for that.

How Can I Prevent a House Fire?

11/20/2019 (Permalink)

Test your smoke detectors. Properly maintain your smoke alarms by testing the batteries once a month.

Inspect heating sources. Regardless of what kind of primary heating you have in your home, an annual inspection will reduce your risk of fire.

Keep the stove and oven clear. To prevent kitchen fires, don’t leave anything flammable near the stove or oven

Stay in the kitchen. Don’t leave a hot cooking surface unattended.

Check the dryer. If you have a gas-powered clothes dryer, have it inspected once a year to make sure all connections are secure.

Maintain electrical cords. Regularly check the condition of electrical cords and watch out for frayed wires.

Know your shutoffs. Know the locations of your power shutoffs for all utilities, including gas lines, circuit breakers, appliances, and fuses.

Store flammable products properly. Keep flammable products away from heat, including exposure to sunlight.

Be careful with candles. Never leave candles unattended and always keep them away from flammable items like blankets and curtains.

Prevent wildfires from outdoor fire pits, bonfires, and burn barrels. Make sure your fire pit or burn barrel is constructed of nonflammable materials, like stone or concrete.

Keep fire extinguishers handy. Some homes come equipped with fire sprinkler systems, but fire extinguishers stocked in key areas of your home is the next best thing.

Got Mold?

11/18/2019 (Permalink)

Mold grows by releasing its spores (reproductive cells) into the air, which are invisible to the naked eye. It can spread and grow anywhere as long as moisture and oxygen are present, but commonly grows on surfaces such as insulation, sheetrock, tile, fabrics and wood. It can enter your home through windows, vents and doorways or it can attach itself to clothing and pets and be carried inside. It might be a shock to learn that you can have hundreds or even thousands of mold spores in one cubic foot of air in your home.

Mold spores that land on a wet or damp spot and begin growing can produce allergens, irritants and potentially toxic substances. Continuous exposure to a moldy environment can cause or worsen pre-existing health effects. Seemingly healthy people can also suffer from throat irritation, coughing or wheezing, eye irritation or nasal stuffiness in a home with high levels of mold. People who are allergic to mold or who have any pre-existing health issues could get serious infections in their lungs that can spread. Those with asthma could see worsened asthmatic symptoms over time due to exposure to mold spores.

What Do I Do If My House Floods?

11/14/2019 (Permalink)

Stop the Water at Its Source
Unless the flooding is due to an act of nature, find the source of the water and turn it off or seal it up. The easiest way to stop water flow is to turn off the main water valve to the house. If possible, locate the valve before it floods so you can find it easily in case of a water emergency.

Turn Off the Electricity
After the source of the water has been stopped, turn off all electrical systems in your home—but don’t walk through water to get to the fuse box. If you cannot reach the fuse box without stepping through water, call an electrician.

Prevent Mold Damage Aside from the immediate loss of personal property to water damage, there is secondary damage to consider. Mold is a huge problem after a flood—and not just the type of mold that you might find in a damp basement. Toxic mold or black mold can have long-term effects on your health. To avoid mold issues, you’ll need to do two things: keep areas that flooded as dry as possible and treat potential problem areas with a strong cleaner, like a bleach solution.

How to Tell If Your Plumbing Is Bad

11/12/2019 (Permalink)

Odd sounds coming from the faucets. Have you ever turned on your faucet only to hear an alarming sound? Any sound coming from your pipes usually indicates that there is air in them, which means that something is up with your bleed-off system.

Low water pressure. This is a very common issue, especially in older homes. Unfortunately, it can be caused by a number of problems and can be a bit tricky to find the root cause. Typically, low water pressure is the product of a leak in your system, a clog somewhere in your pipes (possibly in multiple places), or poorly sized pipes that fail to provide water pressure.

Unpleasant smells coming from the drains. There are a few different reasons for nasty aromas emanating from your plumbing. If the smell is just in your kitchen sink, it could be that scraps of food are building up in the drainpipe and decaying. If you smell rotten eggs, it’s possible that you have a blocked drain vent that is allowing sewer gas to back up into your pipes and enter your home. If you notice a smell coming from all of your drains and experience frequent clogging, your sewer line could be damaged.

Sluggish drains. We all have slow drains from time to time. More often than not, slow drains indicate a blockage in the pipes.

Stains or damaged walls. Brownish stains on your ceiling can indicate a plumbing leak if there is a bathroom located above it. Also, stained or warped walls and floors could be a sign of a leaking pipe and accumulating water.

Common Causes of Electrical Fires

11/8/2019 (Permalink)

Faulty outlets, appliances. Most electrical fires are caused by faulty electrical outlets and old, outdated appliances. Other fires are started by faults in appliance cords, receptacles and switches. Never use an appliance with a worn or frayed cord which can send heat onto combustible surfaces like floors, curtains, and rugs that can start a fire. Running cords under rugs is another cause of electrical fires. Removing the grounding plug from a cord so it can be used in a two-prong electrical outlet can also cause a fire. The reason appliances have the extra prong is so they can be only used in outlets that can handle the extra amount of electricity that these appliances draw.

Light fixtures. Light fixtures, lamps and light bulbs are another common reason for electrical fires. Installing a bulb with a wattage that is too high for the lamps and light fixtures is a leading cause of electrical fires. Always check the maximum recommended bulb wattage on any lighting fixture or lamp and never go over the recommended amount. Another cause of fire is placing materials like cloth or paper over a lampshade. The material heats up and ignites, causing a fire. Faulty lamps and light fixtures also frequently result in fires.

Extension cords. Misuse of extension cords is another electrical fire cause. Appliances should be plugged directly into outlet and not plugged into an extension cord for any length of time. Only use extension cords as a temporary measure. If you do not have the appropriate type of outlets for your appliances, hire an electrician to install new ones.

Space heaters. Because these types of heaters are portable, many times people put them too close to combustible surfaces such as curtains, beds, clothing, chairs, couches and rugs. Coil space heaters are especially dangerous in this regard because the coils become so hot they will almost instantaneously ignite any nearby flammable surface.

If you do use space heaters, use the radiator-type that diffuse heat over the entire surface of the appliance. These are less likely to ignite flammable items, but should still be kept away from them.

Wiring. Outdated wiring often causes electrical fires. If a home is over 20 years old, it may not have the wiring capacity to handle the increased amounts of electrical appliances in today’s average home, such as computers, wide-screen televisions, video and gaming players, microwaves and air conditioners.

What Are the Dangers of Toaster Ovens

11/6/2019 (Permalink)

Toaster ovens are designed to cook toast, pastries and other small baked goods. A toaster uses a lot of electricity to create a lot of heat in a small space, which carries some inherent risk. Modern toaster ovens often have advanced safety features such as automatic shutoffs to prevent the heating element from overheating. Nevertheless, there are still some dangers, particularly with older toaster ovens. Educate yourself about the risks, and never leave a toaster oven unattended.

Burns

Like anything else that gets hot, toaster ovens can cause burns. Outside parts of the toaster such as the glass door on rack-style toaster ovens can get hot enough to cause blisters. It is also easy to burn yourself reaching into a toaster oven to retrieve bread or pastries since the area is quite small. Although the burns are generally minor, you should always be careful when operating a toaster oven to minimize the risk.

Fire

Fires in toaster ovens can occur for many reasons. If small particles of bread accumulate in the bottom, they can catch fire inside, spreading smoke. If something is left in a toaster oven for too long or on too high a heat setting, it can also catch on fire. Some toaster ovens can catch on fire because of serious design flaws. 

Electric Shock

Toaster ovens and other electric appliances that use heating elements use high-voltage electricity to generate heat. If you come directly in contact with the electricity, you can receive a potentially fatal shock. Never reach into a toaster oven with a knife or fork; if you accidentally bump into the heating element, electricity can travel up the metal object to your arm. Never operate toaster ovens or other electric appliances near water.

Keep Your Chimney Clean So Your House Doesn't Go Up In Flames

11/4/2019 (Permalink)

Removing ordinary chimney soot is pretty simple. But if you have heavy creosote buildup, you’ll have to call in a pro. We’ll show you how to inspect yours to see if it qualifies as a DIY job.

Clean creosote buildup from all parts of the chimney. Most chimney fires start in the smoke chamber/smoke shelf area, so it’s the most important area to clean. Since that area is hard to reach in some fireplaces, check yours to see if you can reach into it and still have room to maneuver a brush. If you can’t reach it, this isn’t a DIY project.

Next, see if you can access the chimney crown. If you have a very steep roof pitch or aren’t comfortable working on your roof, then this isn’t a job for you. Call a certified chimney sweep. If you decide you can handle the heights, make sure to wear a safety harness.

Creosote buildup may not look dangerous, but it ignites at a mere 451 degrees F, and once it starts burning, it expands like foam sealant. In less than a minute, it builds to more than 2,000 degrees F and can engulf your entire chimney and destroy your home.

Even if you clean your chimney regularly, you should still have it inspected by a qualified chimney sweep once a year. Certified chimney sweeps are trained to recognize chimney deterioration and venting problems and can assess your chimney’s condition.

If you burn mostly green (wet) logs, have your chimney cleaned or inspected every 50 burns. If you see moisture bubbling out the ends of the logs when they’re burning, the wood is wet. This green wood doesn’t burn cleanly and sends a lot of unburned particles (smoke) up the chimney, where they build up as creosote and soot. Dry hardwoods, such as oak and birch, burn hotter and cleaner. With them, have your chimney cleaned or inspected every 70 burns.

Keeping a Safe and Clean Fireplace

10/31/2019 (Permalink)

Only burn dry, cured wood

That is, logs that have been split, stacked, and dried for eight to 12 months. Cover your log pile on top, but leave the sides open for air flow.


Hardwoods such as hickory, white oak, beech, sugar maple, and white ash burn longest, though dry firewood is more important than the species. Less dense woods like spruce or white pine burn well if sufficiently dry, but you’ll need to add more wood to your fire more often, according to the Chimney Safety Institute of America.

Burn firewood and only firewood 

Crates, lumber, construction scraps, painted wood, or other treated wood releases chemicals into your home, compromising air quality. Log starters are fine for getting your wood fireplace going, but they burn very hot; generally only use one at a time.

Install carbon monoxide detectors and smoke detectors

Place them near your wood fireplace as well as in bedroom areas. 

Windstorms

10/29/2019 (Permalink)

A wind that is strong enough to cause at least light damage to trees and buildings and may or may not be accompanied by precipitation. Wind speeds during a windstorm typically exceed 34 miles per hour. Wind damage can be attributed to gusts (short bursts of high-speed winds) or longer periods of stronger sustained winds. Although tornadoes and tropical cyclones also produce wind damage, they are usually classified separately.

Gutters

10/25/2019 (Permalink)

Gutters don’t just handle rain – they also catch leaves, twigs, snow and, depending on where you live, ice. A complete gutter system adds to your home’s exterior appearance, as well as helps protect the structure’s foundation and landscaping. Having a knowledgeable gutter contractor is very important in helping you decide the best options when replacing them after a damaging hail or wind storm.

A properly installed gutter system can help protect your home from:

  • Stain damage
  • Foundation damage
  • Landscape damage
  • Siding damage

Temperature

10/23/2019 (Permalink)

Heat Wave safety Tips

Extremely hot weather takes a large toll on the human body. In an average year, the summer heat in the U.S causes about 175 deaths. People most at risk for heatstroke are the elderly, small children, and people with weight and alcohol problems. Always listen to the radio and television for the latest information and instructions for your area.

HEAT WAVE SAFETY TIPS: Slow down! On a hot day, don’t perform strenuous activities. Dress for summer. Wear lightweight, light-colored clothing. Drink plenty of water. Your body needs water to keep cool. Spend more time in air-conditioned places. If you don’t have air-conditioning, then have plenty of fans. Don’t get too much sun. Heatstroke, heat exhaustion and sunstroke are possible with prolonged exposure to the heat. If someone gets heatstroke or heat exhaustion seek medial attention immediately.

Wildfire's

10/21/2019 (Permalink)


What is a wildfire?

A wildfire also known as a wildland fire, forest fire, vegetation fire, grass fire, peat fire, bushfire (in Australia), or hill fire is an uncontrolled fire often occurring in wildland areas, but which can also consume houses or agricultural resources. Wildfires often begin unnoticed, but they spread quickly igniting brush, trees and homes. 

What causes a wildfire?

Common causes of wildfires include lightning, human carelessness, arson, volcano eruption, and pyroclastic cloud from active volcano. Heat waves, droughts, and cyclical climate changes such as El Niño can also have a dramatic effect on the risk of wildfires. Although, more than four out of every five wildfires are caused by people.

What to do when thunder and lightning occur

10/17/2019 (Permalink)


What causes thunder?

Thunder is caused by lightning. When a lightning bolt travels from the cloud to the ground it actually opens up a little hole in the air, called a channel. Once then light is gone the air collapses back in and creates a sound wave that we hear as thunder. The reason we see lightning before we hear thunder is because light travels faster than sound!


How do you know if lightning is nearby?

If you see dark clouds, then lightning could be present, but the best thing you can do is to listen for thunder. If you hear thunder, then you need to go indoors or get in a car. Don't be outside, where lightning could strike! If your hair stands on end or your skin starts to tingle, lightning maybe about to strike. Get down on your hands and knees and keep your head tucked in. Do not lay flat, because it can give lightning a better chance of strike you.

Thunderstorm Safety Tips

10/15/2019 (Permalink)

IF YOU’RE OUTDOORS: Keep an eye at the sky. Look for darkening skies, flashes of lightning, or increasing winds. Lightning often proceeds rain, so don’t wait for the rain to begin. If you hear the sound of thunder, go to a safe place immediately. The best place to go is a sturdy building or a car, but make sure the windows in the car are shut. Avoid sheds, picnic areas, baseball dugouts and bleachers. If there is no shelter around you, stay away from trees. Crouch down in the open area, keeping twice as far away from a tree as far as it is tall. Put your feet together and place your hands over your ears to minimize hearing damage from thunder. If you’re with a group of people stay about 15 feet from each other. Stay out of water, because it’s a great conductor of electricity. Swimming, wading, snorkeling and scuba diving are not safe. Also, don’t stand in puddles and avoid metal. Stay away from clotheslines, fences, and drop your backpacks because they often have metal on them. If you’re playing an outdoor activity, wait at least 30 minutes after the last observed lightning strike or thunder.

SERVPRO of Texarkana. 24 hour Emergency Water Damage Service

10/11/2019 (Permalink)

SERVPRO of Texarkana provides 24 hour Emergency Water Damage Service.

WE ANSWER THE PHONE READY TO HELP.

CALL TODAY - 903-832-4400

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Texarkana has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Things to Know When Water Damage Occurs

10/9/2019 (Permalink)

After you have experienced water damage the first thing you should do regardless of the type of water damage is to shut off the water source if possible.  Once the water source is stopped contact SERVPRO of Texarkana at (903) 832- 4400. The faster mitigation begins, the less damage is sustained to your home or office.  While awaiting our services there are certain steps that can be taken:

For clean water losses:

  • Remove as much excess water as possible by mopping and blotting.  Wipe excess water from wood furniture after removing lamps and tabletop items.  Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove and prop up wet upholstery cushions to allow more even drying.
  • Move any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture o a safe placed.
  • Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
  • Do not use your household vacuum cleaner to remove water as there is a potential for electrical shock or causing damage to the vacuum cleaner.
  • Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

For contaminated water:

  • Avoid all contact with sewage and items contaminated by sewage.  Wash your hands thoroughly if you come in contact with contaminated items.
  • Do not walk through contaminated areas, as you could spread damage to unaffected areas.
  • Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Do not use household fans to dry the structure; air flow could spread contaminants.
  • Discard any food and/ or products for personal hygiene and cleanliness if exposed to the contaminated items.

We are always here to help, where the water loss is big or small, clean or contaminated water and are a phone call away at (903) 832-4400.

Keep Outside Firewood Dry to Stop Termites

10/7/2019 (Permalink)

stack of wood Termites will eat away your home so take any precautions you can.

Keep outdoor firewood dry, away from water, to avoid termites that can wreak havoc on the structural wood of a home.

Dampwood termites typically are found in the western states, from Washington to Montana and down through California and Texas. They also can be found from central to southern Florida

These termites most often are found in damp wood, such as logs, stumps and other decaying wood. Most dampwood termites do not require soil contact.

Fire Extinguishers

10/7/2019 (Permalink)

The Right Fire Extinguisher for the Right Fire

Fire extinguishers come in a wide variety of types — each one designed to put out a different kind of fire. Classification systems have been developed to help users know what sort of extinguisher they’re working with. 

To employ the extinguisher with proper technique, just remember the acronym “PASS.”

  • Pull the pin.
  • Aim the nozzle at the base of the fire. Hitting the tops of the flame with the extinguisher won’t be effective. You got to smother the sucker at its base.
  • Squeeze the trigger. In a controlled manner, squeeze the trigger to release the agent.
  • Sweep from side to side. Sweep the nozzle from side to side until the fire is put out. Keep aiming at the base while you do so. Most extinguishers will give you about 10-20 seconds of discharge time.

Slowly back away. Even if the fire appears to be extinguished, don’t turn your back on it. There might be unseen hot spots or hidden fires that can ignite into a large flame at any moment. You want to be on guard for that.

Stay Ahead of Ice Dams

10/3/2019 (Permalink)

This house has icicles hanging from all around the sides of the roof Icicles can damage a roof more than you would think.

Icicles may be pretty but they can tear off gutters, loosen shingles, and cause water to back up into your house. Here are prevention tips, fast fixes, and long-term repairs. Icicles hanging along the eaves of your house may look beautiful, but they spell trouble. That's because the same conditions that allow icicles to form—snow-covered roofs and freezing weather—also lead to ice dams: thick ridges of solid ice that build up along the eaves. Dams can tear off gutters, loosen shingles, and cause water to back up and pour into your house. When that happens, the results aren't pretty: peeling paint, warped floors, stained and sagging ceilings. Not to mention soggy insulation in the attic, which loses R-value and becomes a magnet for mold and mildew.

First, heat collects in the attic and warms the roof, except at the eaves. Next, snow melts on the warm roof and then freezes on the cold eaves. Finally, ice accumulates along the eaves, forming a dam. Meltwater from the warm roof backs up behind it, flows under the shingles, and into the house.

If You Encounter a Grease Fire In Your Home

10/1/2019 (Permalink)

This firefighter is dressed in uniform with a fire infornt of him, water hose in hads and spraying the fire. So many brave firefighters, thank you for what you do. For the after affect of a grease fire, call SERVPRO of Texarkana. We are available 24/7.

If a grease fire starts:

  • Cover the flames with a metal lid or cookie sheet. Leave the cover on until it has cooled.
  • Turn off the heat source. 
  • If it’s small and manageable, pour baking soda or salt on it to smother the fire.
  • As a last resort, spray the fire with a class B dry chemical fire extinguisher. 
  • Do not try to extinguish the fire with water.
  • Do not attempt to move the pot or pan outside. 

Do not use flour, baking powder or other cooking powders that resemble baking soda or salt – they have a different chemical makeup and will not react similarly. They will make the fire worse.

If you are unable to extinguish the grease fire:

  • GET OUT! You and your family members need to leave as soon as you can to prevent injury or loss of life. Do not try to be a hero.
  • Close the door as you leave to help contain the fire.
  • Call 911 as soon as you are at a safe distance from the fire. 
  • Do not re-enter your home until the fire has been contained by firefighters.  

Use Baking Soda for a Grease Fire, Not Water

9/27/2019 (Permalink)

If ever you experience a grease fire at your home, don't use water! H20 could cause the fire to spread. Instead, try to extinguish the fire by smothering or using baking soda.

How Safe is a Space Heater

9/25/2019 (Permalink)

grey space heater on a wood floor Space heaters can really help warm a place up but you have to be careful. If you have any accidents this winter call us, SERVPRO of Texarkana!

Heating equipment is the second leading cause of home fires in the United States. Portable electric space heaters can be a convenient source of supplemental heat for your home in cold weather. Fire and electrical hazards can be caused by space heaters without adequate safety features, space heaters placed near combustibles, or space heaters that are improperly plugged in. 

Safety should always be a top consideration when using space heaters. Here are some tips for keeping your home safe and warm when it’s cold outside:

  • Inspect heaters for cracked or broken plugs or loose connections before each use. If frayed, worn or damaged, do not use the heater
  • Never leave a space heater unattended. Turn it off when you're leaving a room or going to sleep, and don't let pets or children play too close to a space heater.
  • Proper placement of space heaters is critical. Heaters must be kept at least three feet away from anything that can burn, including papers, clothing and rugs.
  • Place space heaters on level, flat surfaces. Never place heaters on cabinets, tables, furniture, or carpet, which can overheat and start a fire.

Tornado Awareness

9/23/2019 (Permalink)

Neighborhood hit by tornado with houses destroyed and/or damaged.  This is a town that wasn't so lucky when a tornado ran through it. Some didn't get it as bad as others homes.
  1. A tornado is as a rotating, funnel-shaped cloud that extends from a thunderstorm to the ground with whirling winds that can reach 300 mph.
  2. Damage paths of tornadoes can be in excess of one mile wide and 50 miles long.
  3. Tornadoes can accompany tropical storms and hurricanes once on land. Its super important to be prepared for a tornado, so make sure you have a disaster plan for your pets too!
  4. Rotating thunderstorms are the best predictors of tornado activity. They are well defined thunderstorms on radar that may include hail, severe winds, lightning, or flash floods.
  5. Tornadoes can occur when a warm front meets a cold front, forming a thunderstorm, which then can spawn 1 or more “twisters."

Be prepared for storms, listen to the radar and keep up with storms. SERVPRO of Texarkana is here to help after storms!

How Clean Is Your Carpet?

9/19/2019 (Permalink)

SERVPRO carpet cleaning machine cleaning carpet flooring Your carpet gets so dirty and you don't even realize it. So many things can seep into your carpet.

One major benefit of a professional carpet cleaning is that it helps extend the life of your carpet. Over time, dirt, dust, allergens, and other debris accumulate in the carpet and get embedded within the fibers which can eventually cause the fibers to split and deteriorate. Removing this built up of dirt and debris will help improve the longevity of the carpet as dust and other debris are more likely to adhere to a dirty carpet than a clean carpet.

Professionals typically use cleaning methods involving hot water extraction to effectively remove the debris from deep within the fibers and leave the carpet sanitized. Homeowners can also help decrease the build-up of debris in the carpet between cleanings by vacuuming regularly.

Call us at SERVPRO in Texarkana for all your carpet cleaning needs. 

Smoke Lingering In Your Home After a Fire

9/17/2019 (Permalink)

This is an example of smoke in a persons home This is smoke inside a home. Smoke travels everywhere and soot gets on everything, it also leaves a horrible smell along with it.

A fire is one of the worst accidents that can happen to a home – it not only destroys structural materials and household items in a quick and irreversible way, but also results in a number of supplementary hazards. Even if the fire was small and contained, it's byproducts can continue to cause damage to the property and jeopardize the well-being of its inhabitants long after the flames have been extinguished.

Stubborn smoke odor is one of the most common examples of the detrimental consequences of a fire. It can linger in the home for a long time, compromising the indoor air quality and posing health hazards to the occupants of the building. So, in the unfortunate event that smoke affects your home, you need to take every possible measure to get rid of the smoke smell quickly and effectively. Call us at SERVPRO in Texarkana. We will make it "like it never even happened"

The Diffrence In Grey and Black Water

9/13/2019 (Permalink)

Both grey water and black water are types of wastewater. It’s just that grey water is the result of water being used for household purposes, like cleaning and washing clothes, while black water contains feces and urine and other bodily wastes. Grey water can be easily recycled as doesn’t contain that much bacteria compared to black water. Black water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Grey water and black water are also treated differently. Black water needs a more intensive treatment to kill the disease carrying bacteria present. Grey water can quickly degrade into black water if left untreated.

Be Storm Ready

9/11/2019 (Permalink)

tornado funnel heading toward a house Any time you are under a tornado warning or watch you should always take the right precautions. A tornado will destroy anything in its path.

A major storm threat to houses comes from trees falling on them. Prune or thin the canopy of trees that are close to your house, so that wind can pass more easily through the branches without knocking them over. Remove branches facing your house to reduce weight on that side, since the tree is more likely to fall in the direction with more weight.

Identify top-heavy and tall furniture that are at risk of falling over, such as cabinets and bookcases. Secure them to the wall using L brackets, corner brackets, or aluminum molding. Secure or be ready to secure large appliances with flexible cable, braided wire, or metal strapping.

Prepare to board up your windows. All exterior windows and doors need to be secured no matter which side of the house they’re on, as tornadoes can approach from any direction. Boarding up your windows by attaching plywood, steel, or aluminum to the exterior wall may provide minimal protection in heavy winds, as the board can be torn away by winds getting under it. Duct tape and masking tape will also not prevent windows from breaking. If properly installed, specially developed screens and fabrics may help protect windows.

Mold Mold and More Mold

9/9/2019 (Permalink)

Mold growth on walls in a home One of many ways that mold can affect something. Call us at SERVPRO in Texarkana if you have any mold in your home.

Mold feeds on organic materials, such as wood, paper, many fabrics, and even some types of glue. It literally eats away at these materials, causing them to rot and fall apart. Mold can eat away at materials like wallpaper, drywall, carpet, wooden studs in walls, ceiling tiles, floorboards, and other structures inside the home. Left unchecked, mold can cause damage great enough to lead to the collapse of ceilings, caving in of floorboards, and falling down of walls.

Of course, it takes a while to reach that point. Your house is not going to fall down around you as soon as mold begins to grow in it. Many materials in the home quickly become damaged beyond the point of repair, though, and in time, a home can be completely destroyed by mold growth.

You may expect to find mold in places like bathrooms, basements and attics, but did you know mold can sometimes also be found in heating, ventilation and air conditioning (HVAC) systems? It can, and mold in your HVAC system can be particularly damaging to your home, both because it is difficult to remove mold from inside ductwork and because mold inside a home’s air ducts can quickly spread to other areas of the home.  

Keeping Your HVAC System Healthy

9/5/2019 (Permalink)

An air conditioner that leaked water This is an A/C unit that leaked this week here in Texarkana. It soaked the carpet all around it. SERVPRO of Texarkana "Like it never even happened."

How does an HVAC system work? 

Air conditioners pull warm and humid indoor air over a coil of cold tubing. This coil is colder than the air because it’s filled with cold refrigerant. The moisture vapor suspended in the air condenses on the cold coil. The resulting liquid water is called condensate, and it drips off the coil and into a pan below it.

7 of the most common causes of water damage from you air conditioner:

  • Clogged or disconnected drain
  • Dirty condensate pump
  • Clogged air filter
  • Dirty evaporator coil
  • Cracked drain pan
  • Low refrigerant
  • Condensation buildup within ductwork

Having your air conditioner leak can cause a small amount of  damage or a huge amount of damage. If you get a leak call us at SERVPRO of Texarkana and we will be happy to help.   

Fire Prevention

9/3/2019 (Permalink)

Detecting possible fire hazards is the first step in creating a safer home. Periodically inspect your home for overloaded electrical outlets and power strips. Make sure that children don't have access to matches, lighters, and other fire starters. Keep flammable materials like kitchen towels and paper away from stoves. Clean the dryer vents seasonally, to prevent the build-up of flammable fibers. Replace gas appliances if they begin to show faults, particularly failing pilot lights. Make sure you have a functional smoke alarm in every area of the home. They should be mounted high on a wall or on the ceiling in the kitchen, the basement and in every bedroom. Replace the batteries annually, and replace the units themselves every decade. More than 60 percent of house-fire deaths happen in dwellings without working smoke alarms. For any fire needs, SERVPRO of Texarkana is here to help.

The Difference Between Mitigation and Restoration

8/30/2019 (Permalink)

Water mitigation in Texarkana, AR.

During a storm, your building may suffer some damage. When this happens, it can be good to know the difference between mitigation and restoration before hiring a flood cleanup company.

Understanding what mitigation and restoration are and how the processes pertain to the cleanup and repair of your building is important. Here are some differences between the two:

  1. Mitigation comes first: If your building has been harmed during a storm, one of the first things you should do is make sure it will not sustain any further damage. During mitigation, a flood cleanup company can provide services, such as removing water and boarding up windows, to keep water from spreading and increasing the problems with your building.
  2. Mitigation is usually finished quickly: With mitigation, the company does not usually make any repairs to your building. The job here is simply to prevent any further harm. Because of this, the mitigation process is done as quickly as possible so that restoration can begin, as the restoration company can only start repairing your building after mitigation has finished.
  3. Restoration can be lengthy: Repairs are done during the restoration process, so it can often take much longer than mitigation. Depending on the extent of damage during the storm, the restoration process can take months to complete.

Mitigation vs. Restoration: Which Do You Need?

If your building has suffered damage during a storm, you may be wondering which of these services you need. The answer is that you will likely need both. Having mitigation done before you begin repairs can save a lot of work and trouble in the long run. If you begin repairs without mitigation first, you may end up needing to do more fixes than you would have otherwise. 

Mitigation and restoration are services that go well together since they each offer something that the other does not. When you are searching for a flood cleanup company you should call SERVPRO of Texarkana, we offer both mitigation and restoration services. When you call us, you can feel confident that your property will be properly dried and restored.

Available 24/7  365 days

903-832-4400

Ark-La-Tex Area Residents: Follow These Mold Safety Tips if You Suspect Mold

8/28/2019 (Permalink)

Be careful! Without proper training, you could be spreading mold throughout your home.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Texarkana for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Texarkana specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If you see signs of mold, call us 24/7 at

903-832-4400

Esporta Cleaning For Clothes and Textile Cleaning

8/28/2019 (Permalink)

This is an esporta machine. It has a touch screen panel on it so we can adjust all the different settings. This machine allows us at SERVPRO of Texarkana to get your clothes back to good condition.

Esporta Cleaning

When someone is dealing with a water or fire damage in their home or business, there are a lot of emotions and things to consider.  The idea of handling multiple companies for different parts of the restoration process is a lot to handle. Most customers just want to call one company who can work with them from start to end.

We understand that this is a difficult time and customers need a company who take care of them properly.  

This is why we decided to add clothing and textile cleaning as part of our restoration process.  Another name for this is soft contents restoration. We can now restore clothes affected by Category 2 and Category 3 water damage, mold growth, and fire and smoke odor removal.

Esporta Wash System

Unlike home washing machines or traditional dry cleaning, Esporta is a wet wash system.  Our machine uses a combination of up to six environmentally friendly detergents according to the type of damage the clothing contains.  

Textiles are placed inside the machine, where they spin in detergent laden water while staying in place.  Since the items don’t move inside the machine, the textiles are cleaned by hydraulic pressure instead of agitation.  This makes the Esporta system gentle on all fabrics, even as contaminants are literally pushed out of the fabric by the detergent water

Biohazard and Sewage Emergency Tips

8/26/2019 (Permalink)

Exposure to biological and chemical contaminants can pose serious health consequences.

What you can do until help arrives

Bio-hazard contaminants should be considered very dangerous as they can pose a serious health risk. Sewer backups and flood water are two common bio-hazard scenarios that can affect homes and businesses. SERVPRO of Texarkana Professionals have the training, protective gear, and specialized equipment necessary to safely clean and restore this type of contamination.

Need Biohazard Cleanup? 
Call Us Today 903-832-4400

After any bio-hazard or sewage contamination in your home or business, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Exposure to biological and chemical contaminants can pose serious health consequences.
  • Flood water can contain sewage, pesticides, and other contaminants.
  • Only do activities that are safe for you to perform.

What to Do After a Contamination

  • Stay out of affected areas.
  • Call emergency service personnel if the situation is life-threatening.
  • Treat all bodily fluids as if they are contaminated.
  • Turn off the HVAC system if there is sewage damage.

What Not to Do After a Contamination

  • Don’t leave wet fabrics in place. Hang furs and leather goods.
  • Don’t leave books, magazines, or other colored items on wet carpet or floors.
  • Don’t use your household vacuum to remove water.
  • Don’t use television or other household appliances.
  • Don’t turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

24 Hour Emergency Service 903-832-4400

Bio-hazards like flood water or sewer backups should be considered an emergency and dealt with as quickly as possible. SERVPRO technicians are water damage restoration specialists and have specific training and expertise to safely remediate biohazard contaminants.

Putting Off Fixing a Leaky Sink Can Cause Water Damage in Your Home

8/22/2019 (Permalink)

If you discover water damage inside your home, take action as soon as possible.

Water Damage In Your Home

Everyone has days where they are excessively busy and cannot seem to get a moment to themselves, but the last thing you want to do is to ignore the threat of water damage inside of your home. Leaving a leaking pipe underneath your kitchen or bathroom sink can eventually cause water damage. Continually forgetting to fix it, and then putting it off when you do remember, can also cause further complications, such as mold and rot. The best thing to do for your home when you find a leak is to fix it immediately. Doing so leaves less room for damage to occur.

Accidents happen, and it is essential that upon discovering water damage inside your home, you take action as soon as possible. Turning off the water in your home so the pipe can no longer leak is the first step. Additionally, calling a professional immediately allows for a smoother remediation process, as water damage is often time-sensitive.

When you call SERVPRO, we always prioritize arriving at your home quickly. From the moment our team receives your call, we begin to organize our team to send your way. Our Estimator can go through the initial inspection with you and explain potential solutions until the rest of our team gets there. Once there, our team begins to work right away.

SERVPRO’s IICRC-certified technicians can bring advanced tools with them to address the damage in your kitchen or bathroom. Our goal is to decrease the moisture levels inside to an acceptable amount and to dry out the cupboard under your sink, which has been continually absorbing water. Additionally, we can check for any signs of further damage.

SERVPRO can set up tools such as desiccant dehumidifiers and air movers to draw out moisture and get air flowing. Additionally, we can also set up axial fans to help the process. Using these tools creates an environment that is ideal for evaporation to occur, which is what allows your room to dry.

Should your home suffer water damage, always call for help as quickly as possible. Call SERVPRO of Texarkana at 903-832-4400. It's our goal to return your home to its pre-damaged state.

Things to Know about Smoke Alarms

8/21/2019 (Permalink)

smoke alarm with smoke going up to it Smoke alarms are made to detect fire. A loud noise will be set off to alert you and your family giving you time to react and safely exit your home.

To help keep you, your family and your home safe. 

Power: Smoke alarms can be battery operated, electrically powered, or both. If you install an alarm that runs on electricity, you should have a battery back-up in case of power failures.

Ionization or Photoelectric: Ionization alarms may respond slightly faster to flaming-type fires, while photo-electric alarms may be quicker at detecting slow, smoldering fires.

Pause/ Hush button: Smoke alarms with a pause button are great as they allow you to temporarily silence an alarm without disconnecting the power source (removing the battery). The only time you should remove the battery is when it’s time to replace it with a new one-at least once a year or when the low-battery warning sounds or the alarm doesn’t work when tested.

Location: You should install smoke alarms on every floor of your home, especially outside sleeping areas. Smoke rises, so it’s best to install alarms on the ceiling. Otherwise, install it as high up on the wall as possible. And avoid putting alarms too close to bathrooms and heating and cooking appliances.

Testing: You need to check smoke detectors monthly by pressing the “test” button to make sure they still work. If they don’t, change the battery and test again. Still not working? It may be time to replace your alarm-something you should do every 10 years.

Tips For Reducing Maintenance Costs in Your Commercial Property

8/20/2019 (Permalink)

How to Keep Your Cost Down:

Around the country, facility management professionals have learned a great deal about how to keep their costs down while maintaining safe, comfortable buildings. Take a look at some of the tips gathered from these professionals, for some improvements in your own maintenance cost.

  1. Focus on Lighting: According to the EPA, about 35% of a commercial building’s energy goes toward lighting. Schools, stores and offices around the country have tried a few tactics to save money in this area. Some of those include:
  • Dimming lights during off-use periods
  • Replacing older lightbulbs with more efficient bulbs
  • Installing digital sensing and control systems

In lighting and other facility management areas, there may be incentives available.

  1. Reduce HVAC Costs: One of the best ways to keep heating and cooling costs down is to schedule annual (or more frequent) inspections and maintenance. Other tactics could include closer looks at machines in your facilities that generate heat or adding some landscaping elements that help you maintain comfortable temperatures.
  2. Tackle Repairs Early: Many costs related to repairs could be reduced by catching problems when they are small. Scheduling routine maintenance is one way to do this. It is nearly always cheaper to prevent or repair minor issues then it is to put things off until they have grown into much larger problems. For example, one corporate location replaced filters on air handles several times a year because of the buildup of debris on the fresh air shafts. When technicians recognized this problem, they devised a solution that kept debris away from the shafts, reducing the need to replace filters and decreasing the maintenance cost.

SERVPRO of Texarkana 903-832-4400

The 3 D's of Flood Clean-up

8/14/2019 (Permalink)

What are the cleaning requirements after a flood? You hear that flood water is contaminated, full of pathogens that are harmful to your family. How do you know what you need to throw away and what you can sanitize? Remember the three D’s of flood cleanup: Dispose, Disinfect and Dry. Here is a brief guide for each.

Dispose

Follow local guidelines for waste disposal. If garbage service is not yet running, you can bury contaminated food about four feet deep to keep the odor away. You should however dispose of the following items:

  • Throw away any food, even canned or sealed, that has been in contact with flood water
  • Throw away food from your fridge if power has been off for more than 2 hours
  • Don’t use any garden produce that remain after a flood
  • Discard dishes with cracks, as well as any plastic or wooden kitchen items
  • Submerged drywall may need to be replaced
  • Dispose of carpet padding

Disinfect

Depending on what materials need to be cleaned, the cleaning requirements will vary. For most disinfecting, use one cup of bleach to one gallon of water.

  • Use bleach mixture and spray structural materials and personal items that were contaminated, rinse with clean water and dry
  • Disinfect kitchenware and appliances by using hot soapy water, scrubbing to remove solids, then rinsing with disinfected water. Make sure appliances are unplugged before taking them apart and wiping them down. Allow them to dry completely before reassembling

Dry

Without a proper drying technique, your flood disinfectant effort isn’t complete.

Flood remediation professionals have powerful equipment to help accelerate the drying process and ensure that it is thorough. You should start the drying process right away to help prevent permanent damage or the development of mold.

  • If power is back on, turn on fans and air conditioner unit to assist with drying until help arrives.
  • Hang rugs and remove cushions to put them in a better area for drying
  • Remove carpet and dry outdoors after cleaning

Trained restoration professionals can recognize what can be saved and what must be disposed of. They are trained in the proper cleaning requirements for specific materials.

Call SERVPRO of Texarkana, 24/7 for all your cleanup and restoration needs.

903-832-4400

Water Damage is Serious

8/12/2019 (Permalink)

Severe water damage in a commercial building

Nobody ever thinks it can happen to them, but it can. Water intrusion may be more severe in commercial buildings than in a residential setting and the effects more extensive. Many commercial structures have a larger volume of water entering the premises through plumbing supply lines and at a higher water pressure. The quantity of outgoing sewage is greater than a typical residence, as well. Also, commercial buildings tend to be of larger square footage than a home, so entry points for water intrusion through areas like the roof, exterior walls or windows are commensurately greater in number, as well.

Water intrusion in commercial buildings can damage high-value equipment like computers and also building services such as HVAC, lighting, elevators and security equipment. Common long-term consequences of water damage like the growth of toxic mold may be even more problematic than in a home due to the larger occupancy of a business or other commercial enterprise. When a greater number of people with a wider range of sensitivity are exposed to mold and bacteria spores, health impacts may be significantly magnified, perhaps leading to an enforced closure of the facility until the situation is fully remediated.

Typical issues from water intrusion in the commercial environment include:

  • Water from roof leaks penetrating through ceilings. Chronic leakage through the roof may proceed unnoticed for long periods, hidden by suspended ceiling panels or in electrical or HVAC service areas above.
  • Ruptures of water supply lines typically release clean (white) water.  Sewage backups or leaks in drain pipes release toxic (black) water that may be a biohazard and require evacuation of the premises.
  • Flooding from external sources can result from heavy rains, storms such as hurricanes or local overflowing lakes, reservoirs or rivers.
  • Moisture intrusion through the building envelope is typically more subtle. The humid outdoor air may be drawn in through structural cracks and gaps. Over a period, chronic dampness forms in spaces like wall voids, attics and service areas, spawning hidden mold growth that persists unseen.

For professional remediation of water intrusion in commercial buildings and to prevent secondary damages such as mold growth, contact SERVPRO of Texarkana at 903-832-4400.

Does Your Restaurant Have an Odor Problem?

8/8/2019 (Permalink)

Let us help you keep your restaurant smelling fresh for your customers and employees.

Does your Ark-La-Tex area restaurant smell like a bad recipe? Do you have customers come into your place and wrinkle up their nose? Or they walk in and then leave without ordering anything. You know you’re in need of odor removal when customers suddenly lose their appetite. Let SERVPRO of Texarkana help you get back that sweet smell of success in two steps!

Deep cleaning

Sometimes you need a bit more than the everyday cleaning job your staff does. Just like we do deep cleaning a couple times a year in our homes, it is essential to have this done in our restaurants as well. Restaurants enjoy a thorough cleaning of the floors, drapes, blinds, carpeting, and upholstery. Food smells can become trapped in fabrics leaving a sour or greasy smell. We have specialty cleaning services to ensure your restaurant gets deep cleaned.

Deodorization

Not only does your  restaurant need a deep cleaning, but it needs an odor removal process using deodorization. Our staff is trained to discover what is causing the odors. This is an important first step in eliminating the odors. Once our staff knows where the smell is emanating from, then we can use the proper formula to remove it. We have several different deodorizing formulas created to get to the source of the bad smells. Odor removal is not just about hiding or covering up offending smells, but it’s essential to go to the root of the problem and neutralize it.

Solution


We make cleaning and restoration our expertise. We train and educate our staff to combat stinky smells wherever they may be. If you have a restaurant that does not smell too sweet, contact us today. SERVPRO of Texarkana 903-834-4400

Fire Can Cause More Damage to Your Home Than You Think

8/2/2019 (Permalink)

Excessive smoke and soot damage

There can and will be unexpected issues from any business or house fire. The fire itself is devastating, but the damage that comes after the initial fire can be severe. The most common of which, is smoke damage.  

Smoke damage to your home or business can leave your walls, ceilings and other surfaces discolored and warped. These surfaces may have a smoky odor left by the fire, which can even be dangerous for your health. The smell is usually left by particles on partially or fully burned surfaces. The smell can also embed itself into articles of clothing, carpets, and curtains and will require the immediate professional cleaning that we can provide.  

As experts in deodorization, SERVPRO of Texarkana is trained to identify and eliminate offensive odors. We have specialized equipment, specific training, and certifications that allow us restore your home to pre-fire condition.  

We have 24/7 emergency service 

We are locally owned and operated

We have highly trained technicians

Have questions? Call us today- (903)832-4400

Thunderstorm Preparedness

8/1/2019 (Permalink)

Take precautions during thunderstorms

All thunderstorms are dangerous and produce lightning. On average lightning kills 51 people and injures hundreds more in the US each year. Dangers associated with thunderstorms include strong winds, flash flooding, hail, and even tornadoes.


To prepare for a thunderstorm:

  • Trim or remove tree limbs near your home. Remove any dead or rotting trees.
  • Secure outdoor items.
  • Postpone or cancel outdoor activities.
  • Go inside - if you can't reach a building, get in a hard-top vehicle.
  • Secure doors and windows. Close blinds, curtains, or shutters.
  • Unplug electronics.

When a thunderstorm occurs:

  • Remember this phrase: "When Thunder Roars, Go Indoors". Go inside during thunderstorms.
  • Listen to a battery-operated radio such as a NOAA Weather Radio for updates and information.
  • Unplug electronics and appliances to prevent damage from lightning-caused power surges.
  • Water conducts electricity. Water-based activities and chores should be avoided during a thunderstorm.
  • Windows, porches, and doorways can be dangerous in storms - stay inside.
  • If you can't get inside, try to avoid natural lightning rods - like a large tree in an open field, and try not to be the tallest thing on a hill, open field, or beach.
  • Try not to touch metal - including your car - metal conducts electricity.
  • Stay in your car if you're driving. Pull over and turn on your hazard lights until heavy rain ends.

 After the storm passes:

  • Never drive through a flooded roadway. Turn around, don't drown!
  • Stay away from storm-damaged areas.
  • Listen to a NOAA Weather Radio or local radio and television stations for updated information or instructions.
  • Help people who may require special assistance, such as infants, children and the elderly or those with access or functional needs.
  • Stay away from downed power lines and report them immediately.
  • Keep a close eye on your pets to keep them safe.

The professionals at SERVPRO of Texarkana are highly trained and certified. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge they need to help with any water or fire loss.

SERVPRO of Texarkana 903-832-4400

Mold Damage Linked to High Indoor Humidity

7/30/2019 (Permalink)

Mold damage found in a closet

How high humidity can cause mold damage in your home

Residents of the Ark-La-Tex area experience long hot and humid summers. High levels of airborne moisture and warm temperatures indoors can contribute to the increased likelihood of mold growth in your home, even if you have air conditioning operating. Working with a reputable mold remediation company can help you pinpoint the reasons mold growth is an issue in your home as well as remediating the current growth.

Water is the fuel that accelerates mold damage in your home. Mold spores are very opportunistic, gaining enough moisture from small amounts of dampness or small collections of condensation to begin growth. Running an air conditioner is often recommended to reduce interior humidity below 60 percent, the level where mold can find a supportive environment even without spills, leaks, or flooding.

Ironically, AC units can provide the moisture if operating inefficiently or if the wrong size for the space cooled. An air conditioner too small for the area is one problem SERVPRO sees, but an overly powerful system also can fail to reduce the humidity enough to halt mold development.

Air conditioning provides a cooling feeling when it removes moisture from the air, usually by condensing the water vapor on refrigerated coils. If adjusted correctly and draining properly, the system works well and prevents the conditions conducive to mold growth. Sometimes a larger than necessary unit does not operate long enough to reduce the humidity below the “sweet spot” for mold growth. It pumps cold air into the rooms too quickly and then cycles off before the humidity reduces. Mold then grows on the damp surfaces, necessitating mold remediation by our SERVPRO crews.

Keeping AC condensers and coils clean and the drains free-flowing is also key to preventing interior mold growth during a hot summer. If the drain is plugged, it may overflow, depositing moisture on a wall or floor nearby. Mold finds wood and drywall perfect organic surfaces to call home. SERVPRO inspects for these moisture sources when we arrive to assess and plan for mold remediation. If the homeowner does not address these issues, chances are good that mold can return even after we complete a professional treatment. 

SERVPRO of Texarkana is eager to help community residents understand why mold finds a home attractive. We design strategies to remove current colonies while also inhibiting future outbreaks. Call us at (903) 832-4400 to schedule an evaluation.

Monitoring Job Site Conditions for Fast, Effective Water Damage Repair

7/26/2019 (Permalink)

Monitoring the drying process

Trust SERVPRO For Professional Monitoring of the Drying Process

The success of water damage restoration is based on patience, vigilance, and precision. It might be relatively straightforward to bring high-powered drying machines onto a site and set them up, but regulating their progress can be trickier. Fortunately, the experts at SERVPRO have years of experience in the water damage repair industry. 

We know that successful drying requires a careful balance of equipment, timeframes, intensities, and temperature control measures. When we repair water damaged property, we make scores of mathematical calculations to ensure that dehumidification and circulation tools are working in perfect harmony. 

At SERVPRO, we do not ask you to trust in promises, because we deliver demonstrable, verifiable results. Keep reading to find out why we think progress targets are such a big deal. 

Why a Dynamic Approach is Effective:
The greater the size of the affected area, the more challenges it presents for remediation experts because there is likely more than one type of water damage. For example, in a sitting room or den, there may be soft furnishings, wallpaper, drywall, plaster, electronics, books and other paper documents to save. Each of these items requires a slightly different drying and cleaning technique. Dehumidifiers are ideal for all round drying, in large rooms, but they have to be used in moderation if there is a lot of wooden furniture around. Similarly, both wet and dry fogging can be applied to get rid of damp, musty smells, but wet fogging isn’t suitable for use around electronics. Then, there’s the question of whether water has intruded into the walls and ceilings or under cabinets. 

The Value of On-Site Monitoring:
While the experts at SERVPRO have spent many years working with the effects of water damage, even they cannot guarantee that a particular drying approach will be successful until they see the results for themselves. For this reason, consistent, persistent monitoring of progress and the achievement of key drying goals is essential. 

Our technicians may leave fans, air movers, and dehumidifiers running overnight (or for several days in the case of severe water damage), but they are onsite regularly to make sure that everything is going smoothly. If moisture levels are dropping and relative humidity is falling too, the drying approach is working.

To find out more about how we guarantee the quality of our repairs and remediation work, get in touch with the experts at SERVPRO of Texarkana. 

(903)832-4400

How a Quick Response Can Benefit a Restoration

7/24/2019 (Permalink)

Drying an extensive water loss in a local home

When water damage strikes a residential or commercial property in the Texarkana, TX area, a lot of damage can occur over a 24 hour time period. A water damage restoration service company needs to have the ability to move quickly in order to prevent the worst. A quick response time can benefit a restoration in a number of ways.

Water Damage Grows Worse Over Time

Water damage has the ability to grow worse the longer it's left to sit. Some of the problems that could arise include the following:

  • Staining from bleeding carpet, furniture
  • Tarnishing in metal objects
  • Warping in books and other paper goods
  • Swollen drywall
  • Warping in wood floors, sub-floors, and door-frames
  • Potential mold problems
  • Peeling paint

Quick Cleanup Can Prevent Further Problems

The quicker you can begin the drying and cleanup process, the fewer problems you may have. Fortunately, SERVPRO of Texarkana offers a 24 hour fast response time that can get a professional to your property to begin the assessment and plan for repairs before the damage becomes too great. In many cases that use of a dehumidifier may be incorporated to dry the property, and sanitation measures may be taken to prevent mold.

SERVPRO Can Get There Quickly

So much can happen over the course of a 24 hour time frame because the longer water sits, the more damage it can cause. Fortunately, cleaning it up quickly can help prevent many types of long-term problems.

Because the response line is open 24/7 and 365 days, you can reach a SERVPRO of Texarkana representative at any time. This allows us to mobilize quickly and help make it "Like it never even happened."

(903)832-4400

Five Things to Include in Your Business's Emergency Plan

7/22/2019 (Permalink)

Make sure everyone knows where your Fire Extinguishers are located

Business Emergency Plan

Your business may already have an emergency plan, but do you have everything included that you should? Formulating a complete evacuation plan may not be easy, but doing so can help protect you and your employees. Here are some things you may want make sure are included. 

1. Fire Extinguisher Locations

Making sure everyone knows where the fire extinguishers are located can save precious time during a fire. The extinguishers should be easy to locate and easily accessible during an emergency.

2. Building Exits

An important part of an evacuation plan is knowing where the nearest exits are from any point in the building. This will allow your staff to quickly and safely leave in the event of an emergency. There should be at least two exit options from ever point in case one path is blocked.

3. A Meeting Place

Another thing to include in your emergency plan is a safe meeting location. This should be outside and a safe distance from the building. All employees should gather here so they can be quickly accounted for.

4. Emergency Information

While 9-1-1 is the emergency number everyone should have memorized, there may be other numbers you want to keep track of. For example, emergency contact information for your employees. You may want to include a note in your plan about where this information is stored to ensure it’s accessible when needed.

5. Post-Fire Information

You may also want to include the location of insurance or cleanup numbers in your plan so it’s easily available after a fire occurs. Having the number of a trusted fire restoration service may make fire cleanup easier.

With these things included in your emergency plan, you can help ensure that your employees will be able to safely evacuate the building during a fire. Also including your emergency numbers will help insure you know where they are when you need them.

SERVPRO of Texarkana is available for emergencies 24/7

(903)832-4400

A Commercial Fire Next Door Can Cause Unexpected Smoke Damage Issues

7/16/2019 (Permalink)

Heavy smoke that lingers in the air can often carry with it toxic particles

Did you know sometimes a commercial fire in the Texarkana area can cause enough smoke damage to your building that you may need to file an insurance claim? Fire is an insidious agent that sends out more than just flames. As the soot and smoke are thrown into the air, they may cast a large shadow as they settle again onto and into the surrounding buildings. That is how the damage can catch you unawares.

Extreme Vapors May Damage Your Building’s Interior

Heavy smoke that lingers in the air can often carry with it toxic particles, vapors, and gases that can expand with the heat from the flames. These are some of the most common areas that may be damaged by smoke and soot in nearby buildings:

  • Ceilings
  • Walls
  • Windows

Although outside building smoke damage is often expected from a nearby fire, the broken windows, stained inside walls, and soot-covered interior are generally a surprise. In fact, smoke and soot can be carried for miles in even a gentle breeze, leading to massive areas of soot damage from even the smallest of commercial building fires.

Smoke Odors May Cause Hidden Damage to Your Property

The lingering odors after a fire are often unpleasant due to the phosgene, carbon monoxide and hydrogen cyanide that is typically produced as a result of the fire. As the gases spread, they can attach themselves to walls, furniture, carpeting, and clothing. To alleviate the hidden damage of extreme odors, call in a fire restoration specialist for a thorough building smoke cleaning. The professionals have all the tools needed to remove the offensive smoke odors.

Fire damage, whether it is visible or hidden, can be a source of angst for a commercial property owner. Don’t let the effect of a fire next door put you out of business for even one day. Call SERVPRO of Texarkana (903)832-4400, our trained and experienced technicians can take immediate actions to alleviate the number of repairs your building will need.

Don't Get Short-Changed on Your Burst Pipe Claim

7/12/2019 (Permalink)

For water damage repair and restoration call SERVPRO of Texarkana

You care enough about your home to protect it with an insurance policy covering water damage, but are you sure you’ll fully recover your losses if bursting pipes unleash buckets of water inside your home? Here are some ways you can help ensure you won’t come up short.

1. Document Everything — Before and After

Before taking steps to fix broken pipe damage, document everything affected. Don’t throw away anything that’s been damaged beyond repair; take pictures of everything first or make a video.

It’s a good idea to also take photos or videos of your house and belongings when you first get your policy or when you make changes to your home. A before-and-after damage demonstration can help substantiate your claim.

2. Know What Your Policy Terms Mean

Be aware of any exclusion and exception terms in your policy. Find out from your agent what all the terms mean; certain types of damage from bursting pipes may not be covered. Water damage from long-term gradual pipe leakage, for example, may be excluded; only sudden or accidental damage may be covered. An adjuster could then conclude that damage reported in a claim could have been prevented if you had not neglected certain maintenance, inspection or repair issues. 

3. Be Proactive; Get Inspected and Have Maintenance Work Performed

To help prevent a claim denial based on gradual or long-term leakage, have your plumbing system inspected regularly by licensed professionals. Obtain inspection reports and keep records of all maintenance or repair work performed.

You’ll be better prepared to file a claim with sufficient picture and paper documentation, a full understanding of policy terms and a proactive approach to inspections and maintenance.

4. React Quickly and Call In a Reliable 24/7 Clean-Up and Claim Inventory Service

Contact a professional 24/7 emergency clean-up service as soon as possible. 

SERVPRO of Texarkana specializes in restoring contents damaged by water, fire or mold and we are available 24/7 

Summer Office Declutter Check List

7/10/2019 (Permalink)

Clean desks lead to more productivity, more productivity leads to raises, raises lead to island vacations!

Put Some Clean In Your Summer 

Tips and tricks to help declutter your office.      

Divide Your Workplace Into Zones: Determine how you want and need to use the space and set up zones for your daily functions. You may require a workspace for your computer, a library area for your research, a storage area for supplies and a filing area for your archives. This will provide a foundation for a more efficient use of space.

Keep Only What You Need At Arm's Length: Boxes of pens, stacks of papers and old coffee cups need to go. Rid your desk of visual clutter by paring down the items on top to the essentials only. Supplies, paperwork and personal items should be kept in the zones you've established for them.

Create A Daily Paper System: Consider creating hanging files or baskets labeled "To Read", "To Do", and "To File". Establish set days for each, so that you don't get behind or feel the overwhelming need to do everything at once.

Sort Your Catch-All Drawer: Use drawer dividers to give everything a place, like compartments for paperclips and rubber bands. Go through the drawer every six weeks and clear out anything that is out of place or isn't being used.

Eliminate Digital Clutter: Digital clutter can be just as stressful as physical clutter. Organize digital files and your e-mail inbox just as you would paper files - with a system of logical and clearly labeled folders. Also, keep the icons on your desktop to a bare minimum, and trade in sticky notes on your monitor for calendar reminders.

Disinfect Regularly: Prevent the buildup of dust, dirt, food stains and fingerprints. Wipe down your desk, phone, keyboard and monitor once a week with disinfecting wipes

Hire Professionals for Commercial Water Removal

7/8/2019 (Permalink)

Drying process at a Local Pawn Shop

When you own a business, it is common to demand much from yourself and your staff. Any challenge to daily operations becomes another task on your agenda, delegated to the work team on your roster that best matches the job requirements. No matter how talented your workforce, some issues are best left to experts, including water removal. SERVPRO of Texarkana specialize in all matters concerning water damage and can offer help backed by trained technicians and cutting-edge products and equipment.

When the amount of water from a broken pipe in your commercial property is more than a housekeeping or maintenance crew can handle, you need water damage specialist.  One of our core services is water removal, and our crews arrive at your site fast, equipped with high-efficiency submersible pumps and extractors that can be truck-mounted and powered if the electricity is interrupted temporarily because of the water crisis.

You and your staff concentrate on operating your business as our SERVPRO crew focuses on water removal and structural drying. We work with you to avoid disrupting your employees and customers while we complete the job. Avoiding even a brief shutdown due to the water crisis is crucial to maintaining the confidence you built over time with your clientele. We remain keenly aware of the need to meet customer service and employee needs during the water removal process.

After the water removal, SERVPRO always moves on to planning and implementing structural drying. Our vehicles carry sufficient numbers of air movers, heaters, and dehumidifiers to set up drying patterns throughout the affected spaces. Crew members measure and then monitor moisture levels, following the drying principles (psychrometry) mastered during IICRC training. A balance of air movement, temperature, and air humidity forces water vapor out of building materials into the atmosphere where it absorbs or condenses within our desiccant or refrigerant dehumidifiers for containment and disposal.

Depend on SERVPRO of Texarkana to step up and handle your commercial water removal crisis. Reach us 24/7 at (903) 832-4400 because we know disasters occur any day or time.

Every Second Counts During a Fire

7/8/2019 (Permalink)

Is your home safe to enter after a fire? SERVPRO of Texarkana can assess the damage and get your home on the path to restoration.

Fire experts agree, people have as little as two minutes to escape a burning home before it’s too late to get out.* In a matter of moments, a small flame can become a major fire, making it critical to be prepared and have an escape plan in place. A survey conducted by the American Red Cross shows only 26 percent of families have developed and practiced a home fire escape plan. Once a plan is developed, it is critical everyone in the home understands the plan; the best way to do this is by practicing the escape plan at least twice a year. Increase your chance of surviving a fire by ensuring you have working smoke detectors in place, building an escape plan, and then practicing the escape plan. The following are a few suggestions to help you develop an emergency escape plan.

Draw a map of each level of your home and show all doors and windows. Find two ways to get out of each room. Make sure all doors and windows that lead outside open easily.

Consider escape ladders for sleeping areas on the second and third floors. Only purchase collapsible escape ladders evaluated by a recognized testing laboratory. Store them near the window where they will be used.

Choose an outside meeting place a safe distance in front of your home where everyone can meet after they’ve escaped. Make sure to mark the location of the meeting place on your escape plan.

Teach children how to escape on their own in case you cannot help them. Plan for everyone in your home with special considerations for elderly or disabled individuals.

Practice your fire escape plan during the day and at nighttime.

Trust our professional fire restoration technicians to take care of your home. With 24/7 service, SERVPRO of Texarkana will repair and restore your home as soon as you call. For more information, call 903-832-4400.

What Kind of Damage Can you Expect From a Hailstorm

7/4/2019 (Permalink)

Roof damage caused by recent storms

There’s no doubt that hail storms in Northeast Texas can lead to roof damage. Even the smallest hailstones can cause problems with enough force, especially on older commercial roofing. The extent of the damage can depend on the type of roof, the size of the hailstones, even wind speed. Learn about the three types of hail damage you can come to expect.


1. Exterior Damage


In a hailstorm, your business’s rooftops will always take the brunt of the damage. Shingles can end up cracked or missing, while other types of roofing can take major impact damage that leads to cracking, splitting, peeling and more. Some damage may be purely cosmetic, unsightly but not overly problematic. Other roof damage may cause functional issues that lead to the next type of damage – interior damage.


2. Interior Damage


Interior damage from hail storms occurs when the roof is cracked enough for water leaks to occur. When the roof is no longer watertight, you can end up with rain and melted hail or snow seeping into your building’s interior. Long before you notice dripping and dark spots on the floors, you could end up with water damage in your building’s attic, wet insulation, and rot in your structural framework.


3. Peripheral Damage


The last type of damage you can expect other than roof damage and interior damage is peripheral damage. While your roof may take the brunt of the storm, any equipment installed on your roof or around your building may also suffer impact damage. This can include satellite dishes, antennae, and exterior housings for HVAC or other building systems.


Prepare in Advance


The best offense is a good defense, and one of the best ways to avoid hail damage is to prepare in advance. Preparing can include repairing or upgrading roofing, or working with professionals to “toughen” your building’s resiliency to hail storms and impact. Don’t wait until the damage is already done; take precautions in advance.

If your property suffers hail damage, call SERVPRO of Texarkana (903)832-4400, we can make it "Like if never even happened."

SERVPRO of Texarkana Has Experienced Crews to Handle Bio Recovery Issues

7/2/2019 (Permalink)

Biohazard clean up

The SERVPRO of Texarkana franchise provides cleanup and recovery services for many biohazard situations. These include the following:

Sewage backups

Crime scene residues

Suicide/death accidents

Homicide cleanups

Blood cleanup

Accident cleanup

Hoarding scenes

Animal waste/remains

Chemical spills

Tear gas cleanup

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding, or other biohazards can be both dangerous and emotional. Because of this, specialized training and experience is key when choosing a cleanup company.

Our technicians are highly trained to handle any type of situation handling bio-recovery material. SERVPRO of Texarkana has preformed numerous cleanups such as these and we are very sensitive when working directly with the customers that are affected by tragic events like these.

If you should have any questions on any type of issue such as these please give us a call, we're available 24/7 (903)832-4400

IICRC Certification: What It Is and Why It Matters for Your Restoration

6/30/2019 (Permalink)

Continuing Education Class

IICRC Certification

The Institute of Inspection Cleaning and Restoration Certification is a nonprofit organization that has been setting the bar for restoration industry standards for years. The IICRC is a globally recognized certification and one that proves that your restoration contractor is capable of doing the job.

1. Proven Knowledge

In order to obtain a restoration and mitigation certificate, technicians must prove knowledge of standard practices and procedures. They cannot receive certification without first attending and completing approved coursework through an approved school and instructor. 

2. Required Training

The IICRC also requires training in the latest restoration technologies and techniques through a certified firm. The field of mitigation and restoration is a highly specialized field, and you should make sure that everyone involved in your project is a trained and specialized technician working under a certified firm. Ensuring that everyone is qualified means that you can rest assured that your residence is in good hands under the supervision of a team that has met some of the highest standards in the industry.

3. Continuous Renewals

Becoming a certified disaster restoration specialist in the Ark-La-Tex area is not a one and done kind of process. Both firms and agents must maintain their certifications through continuing education and practice. Every certificate has an expiration, and just because someone was once certified and capable does not mean that they still are. Standards of care change frequently as advances in technology and techniques evolve, and it is essential that you hire a firm that is capable of performing at the standards of today, not yesterday.

The IICRC takes great pride in their certified technicians and firms, and you should too. These individuals and companies have proven their knowledge and ability, and because of that, they have earned the respect of an industry standard setter. Therefore, the next time you are faced with a disaster and the impending work of a restoration, seek out only those professionals and companies that proudly proclaim their certifications.

Fast, Reliable Mold Remediaton For Your Restaurant

6/28/2019 (Permalink)

If steamy pots lead to mold damage, contact SERVPRO of Texarkana for fast and reliable mold remediation.

When mold damage threatens your restaurant, count on the SERVPRO team.

Four States Area restaurants, bakeries, and other food preparation enterprises know inspections are regularly conducted to ensure public health and safety. Mold growth is one of the negative marks your business can receive, so you want to move on mold remediation before the inspector comes. Stick to creating your delicious savory and sweet treats and hire us to manage the mold.

Mold damage in your bakery and restaurant not only violates health regulations but also repels your customers if they see or hear about it. In a perfect world, your business would never need to deal with mold growth, but the conditions supportive of mold spores germination are common in most food preparation areas. Mold prefers temperatures from 70 to 90 degrees Fahrenheit, but some strains thrive at temperatures as low as 30 or high as 120 degrees. Water, even in the form of steam or high humidity fuels the growth of the fungi, and organic materials offer a food source. All commercial kitchens present this type of environment. We are familiar with the challenges of mold remediation in these circumstances.

Expect SERVPRO mold remediation technicians to assess both the current mold damage and the various sources of moisture observed. Unless your business addresses the moisture issues, mold can recur. In kitchens, one of the essentials is an adequate ventilation system, including exhaust fans that move the steam out of the area. Spills, neglected plumbing leaks, and condensation from coolers, freezers, and ice machines all contribute to the water mold spores seek to absorb.

SERVPRO technicians apply the ANSI/IICRC S520 Standard for Professional Mold Remediation using the IICRC Reference Guide for Professional Mold Remediation when responding to your mold emergency. The restoration industry outlines the best practices in this standard and guide, and we as industry leaders follow the recommendations and steps.

We do our best to complete the mold remediation while allowing your business to operate. The SERVPRO team erects physical barriers to contain the moldy area, a zone outside of which your staff and customers remain during the process. Air quality cannot be compromised, so we frequently use negative air pressure machines to prevent the contaminated air from drifting into the rest of your business and employ HEPA filters to catch airborne debris before venting to the outdoors.

Once contained, our technicians remove the mold, using wiping, scraping, and abrasive techniques like soda blasting. SERVPRO  clears the residues with HEPA filtered vacuums, and bag the debris for disposal according to local codes. EPA-registered antimicrobial formulations treat surfaces to inhibit future mold growth and damage.

Let SERVPRO of Texarkana partner with you when mold damage threatens your food service business. Call us for an evaluation of even a minor infestation at (903) 832-4400 -- the sooner, the better to retain your hard-earned reputation for unique and tasty delicacies.

Facts About Flood Cuts

6/26/2019 (Permalink)

Flood cut in a local commercial facility

When flooding impacts your commercial building, you may not be sure where to begin when it comes to having repairs made. Water damage can cause a variety of problems, from mold growth to foul odors. Calling in a flood cleanup and restoration service to resolve these issues may help you reopen your business quickly after this type of disaster. Storm damage techs will likely explain the process to you before they begin, including some facts about flood cuts, which can be vital to your building’s restoration. 


1. Flood Cuts Can Expose Hidden Damage. 


When flood waters enter a building, its walls can absorb much of the moisture. This can cause damage to the wall’s interior, encourage mold growth and destroy any insulation behind the drywall. A flood cut exposes these problems so flood technicians can resolve them. During the process, a cut is made in the wall about a foot above the water line and the drywall is removed. Depending on the extent of the damage, techs will clean or replace it once the moisture issues behind the wall are resolved. 


2. These Cuts Can Eliminate Trapped Odors.


Flooding from overflowing streams, creeks and other bodies of water can carry toxins into your building, where drywall may absorb them. Over time, this contamination may cause foul odors to grow and spread. A flood cut can help resolve this issue, as restoration techs will likely tear out the affected drywall, dry and deodorize the wall behind it, and then repair it with new material. 


3. Flood Cuts Can Prevent Future Moisture Problems.

 

After flood waters recede, you may not be aware of any damage happening behind affected walls until you start to notice structural issues or staining. Replacing the walls can cost thousands of dollars, including insulation and wiring repair. Having restoration techs perform a flood cut shortly after the incident can prevent future issues and save you money.

When flooding affects your commercial building, facing the repairs can be stressful. However, when you understand flood cuts and other processes flood cleanup techs use, you can be more confident about the restoration’s outcome.

Choose SERVPRO of Texarkana to Speed Up Your Restoration Process

6/25/2019 (Permalink)

Ready to Help 24/7

For a business owner, a fire or water damage can be disastrous. It not only results in property and inventory loss, but oftentimes it also means a temporary loss of business. When you're depending on that business for your own livelihood and/or that of your employees, you don't have months to spare enduring a long drawn out restoration process. 

In the aftermath of a disaster, quick response time can help minimize property damage as well as inventory or content loss. Here are some tips to help you be prepared for a disaster and expedite the restoration process. 

1) Download the SERVPRO READY Plan App.

The SERVPRO Ready Plan mobile application provides home and business owners with a quick and convenient way to call in SERVPRO professionals when disaster strikes. The Ready Plan app is a free emergency preparedness tool offered by SERVPRO and it can be downloaded on any Smartphone. 

For more information on the SERVPRO READY Plan mobile app and how it can help you be more prepared, contact the Restoration Professionals of SERVPRO of Texarkana at 903-832-4400. Don't wait for a disaster to happen to download this app, do it today!

2) Call SERVPRO of Texarkana (903)832-4400

Our highly trained professionals have the knowledge, equipment, products and the latest technology to get your property restored and have you back in business in the shortest time possible. They will be on scene within hours to assess and begin working to get your business back to normal. The sooner a SERVPRO professional is on the scene, the sooner your restoration process can begin. 

3) Call your insurance agent and start documenting damage and inventory.

Without risking your safety, try and take photos and document any areas or items that may have been affected in the disaster. This will help both the SERVPRO professionals - so they know what to target - and your insurance agent - so they can start preparing the claim. 

With help from SERVPRO of Texarkana your business can be back up and running quickly. If you experience water or fire damage, mold, or any other kind of disaster call us anytime on our 24-hour emergency phone line 903-832-4400

Be Storm Ready

6/25/2019 (Permalink)

Common emergency kit items

Severe weather can happen anytime, anywhere. In North East Texas we are particularly prone to experiencing severe weather throughout every season. 

Approximately 98% of all disasters declared emergent by the president are weather-related, leading to around 500 deaths per year and nearly $15 billion in damage. Preparing an emergency supply kit can help keep you and your family safe if you're ever caught in an severe storm situation. 

Build an Emergency Supply Kit

  • Water (1 gallon per person per day)
  • Food (non-perishable 3-day supply)
  • Manual can opener
  • Battery operated radio, preferably a NOAA Weather Radio
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Clothing
  • Dust masks or bandanas
  • Plastic sheeting, garbage bags and duct tape
  • Wrench or pliers to turn off utilities
  • Hygiene items
  • Important documents; copies of insurance policies, identification and bank account information
  • Cash
  • Fire extinguisher
  • Matches in a waterproof container

Contact SERVPRO of Texarkana at 903-832-4400 for more readiness tips and tools, including SERVPRO’s Emergency READY Profile (ERP). Having an ERP in place for your facility can help minimize business interruption in the event of a disaster.

How to Handle a Misfire of Fire Sprinklers

6/24/2019 (Permalink)

Fire sprinkler are a boon to many businesses for their ability to stop fires in their early stages from consuming more property and becoming costlier. In some situations, these systems can unexpectedly trigger when there is no fire. This leads to flooding and its associated expenses. You can act to mitigate the water’s threat by understanding the causes of defects and how to stop the system during an incident.

Causes of a Fire Sprinkler Gone Awry

Sprinkler systems have safeguards to stop them from deploying except during a fire. There are several circumstances that can cause them to errantly deploy:

• Frozen pipes causing pressure to break pipes and leak
• Abnormal heat from abnormally hot weather or roof damage letting heat in
• Damage to the mechanism by service work done in or around the ceiling by yourself or others
• Vandalism for scrap parts or with the intention of committing insurance fraud using arson
• Metal corrosion from stagnant water in the pipes or sprinklers

Stopping the Water From Causing Property Damage

The most important step for stopping sprinklers from flooding your business it to identify where your business’ water shutoff valve is located. You should familiarize yourself with its operation, so you can stop the sprinklers if there is no fire. In case you are absent, other trusted employees should also be informed of it.

Water damage can ultimately be prevented with occasional professional inspection of your fire sprinklers. Proper maintenance ensures the system will deploy only when you need it. It’s good practice to make sure the sprinklers are clear of obstructions and not used to hang decorations. Misuse risks damaging the units.

Handling the Aftermath

Your insurance should be contacted and informed of the fire sprinkler malfunction to work out coverage. A professional water damage restoration crew is preferred to handle water removal and repair. Your actions impact the total cost of such services. With proper measures taken before and during a defective sprinkler incident, you can prevent extensive flooding to your business.

If you are in need of Water Remediation specialist, call SERVPRO of Texarkana 24/7   (903)832-4400

Floating Carpets and Other Magic SERVPRO of Texarkana Uses to Dry Water Damaged Carpets

6/24/2019 (Permalink)

Water can ruin carpeting and requires fast extraction and drying.

Whenever water loss incidents occur within your home, many areas and items become immediately at risk. Carpeting is a magnet for dust, debris, and dirt already, and when exposed to pooling water, can also quickly become saturated to the subflooring material. Even with conventional drying methods, homeowners often cannot keep up with the exposure and saturation becomes too deep to dry out without professional assistance. Our team can help.

For water removal needs in your home, time is of the essence to get the process started as quickly as possible. The longer that exposure occurs, the more damage that can result. Our SERVPRO team can respond quickly to an emergency like this with extraction equipment and drying tools that can preserve and protect affected materials that did not become too badly saturated or distorted by the water.

Floating carpets is one way that our SERVPRO team can use to recover damp carpeting in your home. We pull up the edges of the carpets from the walls and allow our air movers to blow underneath it. This machine forces heated air into both the subflooring and the carpets when positioned between them, which can help to dry out exposed areas quickly.

While there might be many areas of your home that get affected by a water loss incident, you should rely on the team that can help you restore your property entirely. Give the SERVPRO of Texarkana rapid response team a call anytime 24/7 at (903)832-4400.

Destroy Odors With Deodorization

6/21/2019 (Permalink)

Even a small fire can cause odors for years to come if the affected areas are not properly cleaned and deodorized. Fire, smoke and soot damage in your home or business can create unpleasant and potentially permanent problems. As various materials burn, the smoke produced travels throughout the structure, leaving odorous residues and deposits on surfaces and in hard-to-reach places. Unless fast, professional action is taken, these residues and deposits can cause permanent damage to contents and may result in resurfacing odors. With technicians certified by the Institute of Inspection, Cleaning and Restoration (IICRC), SERVPRO® Franchise Professionals provide specialized services that can rid your home or business of offensive odors left by fire or smoke damage. SERVPRO® Franchise Professionals do not cover up lingering odors with a fragrance; they seek out and remove the sources of the odor. Once the source is found, SERVPRO’s own proprietary line of cleaning products is used to treat and prevent the odor from returning. Any restorable item in affected areas will also be professionally cleaned and deodorized, including furniture, draperies and upholstery, electronics, art, flooring, walls, ceilings, HVAC air ducts, and more.

Ask your Texarkana SERVPRO Professional to explain the various deodorization methods available and which will work best for you. If you or a customer suffer a fire damage or some other accident and require deodorization services, contact us at (903)832-4400. Whether it’s fire, water, or mold damage, or just a stubborn odor that refuses to go away, we’ll help make it “Like it never even happened."

SERVPRO of Texarkana Can Clean Up Your Hotel Rooms

6/19/2019 (Permalink)

If you run a hotel in the Ark-La-Tex area then you know how important it is to provide the cleanest rooms possible to your patrons. Your business runs on a solid first impression and customer approval.  When your guests enter into one of your rooms for the first time, it’s imperative that it looks clean and smells great.  This encourages people to come back time and time again plus promotes outstanding reviews.  Allowing SERVPRO of Texarkana to deodorize your rooms helps create the amazing first impression you want them to experience.

We Identify Odors

Hotels and many commercial buildings do not always have the ability to open windows and let in clean fresh air. This is one reason SERVPRO of Texarkana has special deodorization techniques.  We have a highly trained staff that knows how to identify and eliminate stubborn odors. 

We Handle Odors

The techniques we use to handle odors are specifically designed to restore your rooms to a desirable state. Unwanted smells can be trapped in upholstery, carpets, draperies and even hard surfaces.  Using fragrance or air fresheners is not the answer to an odor problem.  There have been state of the art advances in proprietary cleaning that has changed the way deodorization works.

The professionals here at SERVPRO of Texarkana are ready to take your hotel to the next level of clean. We would be honored to work with you to even schedule routine cleanings to prevent offensive odors from becoming excessive in any room.

SERVPRO of Texarkana is here to help!

 Our phones are answered 24 hours a day/ 7 days a week.

Give us a call! 903-832-4400

Too Hot To Handle

6/19/2019 (Permalink)

On June 21, we can all sit back, enjoy the longest day of sunlight in 2019, and officially welcome in summer! So what can we do to help our lawns survive in the 100+ degree weather that is sure to come our way and still stay Water Wise?  We are so glad you asked!

Plant Right. Some grasses do better than others in our heat. The best options for our area are Bermuda, Zoysia, and Buffalo. They also have the advantage of being able to develop a deep root structure which is important to developing a drought resistant lawn.

Go Blonde! Really. When it gets hot out, plants naturally slow their growth in order to conserve moisture. This means that your grass will “blonde” during the peak of heat. This is natural and does not harm your lawn.

Forget the Fertilizer. Putting fertilizer on a blond lawn in order to green it up will encourage your grass to grow. But doing so, will make it thirsty. This will put stress on your lawn’s root system and cause your water bill to soar with the high temperatures.

Mow Higher. Once your grass goes blonde, its growth has slowed and leaving it a little taller may even help it to stay greener a little longer during hot spells, as your grass can spend more energy on expanding its root system (making it more drought tolerant) instead of trying to recover from a short cut.

Most of all, remember to take care of any yard work early in the day to take advantage of the cooler temperatures. Come up with a plan the night before, get organized, stick to your plan, and finish quickly.

While no one looks forward to the days when temperatures soar above 100 degrees, with a little planning and a little understanding, we can all reach the other side with our lawns intact and a sense of accomplishment for staying Water Wise.

Grill Safely This Summer

6/17/2019 (Permalink)

As we get further into summer more and more people will be lighting up their grills for family gatherings and holidays. While it may not seem like an outdoor grill would pose much of a risk to your home, without the proper safety precautions a barbecue can cause extensive fire and smoke damage to your home. The following tips can help you reduce the risk of a grill fire at your home this summer:

  • Inspect the propane tank for holes or loose hoses before using. Periodically check the hose for holes by submerging it in soapy water. If any bubbles form the hose should be replaced.
  • Keep the grill at a safe distance from the home and any flammable items. Never grill under any kind of overhang like a garage or a porch. 
  • Always keep a fire extinguisher in an easily accessible location not too far from the grilling area. 
  • Never leave a lit grill unattended, especially around children or animals that could easily knock it over.
  • Use tools with long handles to keep a safe distance from the flame, and avoid wearing any clothing items that may easily catch fire (i.e. long, baggy sleeves)
  • Always clean a grill after use, while its still hot, with a wire brush to avoid accumulations of fatty, greasy materials. Periodically check and empty any trays below the grill that may collect grease. 
  • If you use lighter fluid to light a charcoal grill, only use charcoal starter fluid. Never add the fluid to a flame, add it before lighting the grill. 
  • If you experience any fire or smoke damage this summer call SERVPRO of Texarkana anytime at 903-832-4400. 

Improving Indoor Air Quality

6/12/2019 (Permalink)

More often times than not poor air quality in homes and commercial buildings can be attributed to a dirty ventilation system.  Your HVAC system should be a high priority and demand your attention regularly.  Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your building or home.

A routine service that SERVPRO offers is inspections of the heating, ventilation and air conditioning (HVAC) unit.  Keeping the HVAC system and ductwork clean can potentially extend the lifespan of the equipment by allowing it to operate at peak condition, which may save you money!

SERVPRO Duct Cleaning System is proven and cost-efficient.  We use a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing years of dust and grime. 

Contact us today for more information or to schedule a duct cleaning appointment!

SERVPRO of Texarkana (903)832-4400

Residential Fire and Smoke Damage

6/10/2019 (Permalink)

When fire and smoke damage occurred in this Hooks, TX home, SERVPRO of Texarkana was called to clean up the property. The fire was contained in the kitchen so other than smoke, the damage did not spread throughout the house. We were able to tear out the damaged material and clean and deodorize the property. 

So how can you prevent kitchen fires?

  • Stay in the kitchen when frying, grilling or broiling.
  • Turn off stove or broiler whenever you leave the kitchen.
  • Set a timer while cooking and check it regularly. 
  • Don't leave the house and take the chance that you might forget about the food cooking in the kitchen.
  • Keep things that can catch fire, such as potholders, towels and food packages, away from heat. 
  • Everyone in your home who cooks needs to know what to do in case of a kitchen fire:
  • When in doubt, get everyone out! Close the door behind you. Call 911.
  • If a small grease fire starts and is confined to a pan on the stove, put on an oven mitt and smother the fire by sliding a lid over the pan. Turn off the burner. Don't move the pan and keep the lid on until the pan is cool.
  • In case of an oven or microwave fire, turn off the appliance and keep the door closed. Unplug the microwave if you can reach the outlet. Do not use the equipment again until it is certified safe.
  • If your clothes catch on fire, stop, drop to the ground, cover your face with your hands, and roll over and over — or back and forth — to put out the fire.
  • So how can you prevent kitchen fires?

    • Stay in the kitchen when frying, grilling or broiling.
    • Turn off stove or broiler whenever you leave the kitchen.
    • Set a timer while cooking and check it regularly. 
    • Don't leave the house and take the chance that you might forget about the food cooking in the kitchen.
    • Keep things that can catch fire, such as potholders, towels and food packages, away from heat. 
    • Everyone in your home who cooks needs to know what to do in case of a kitchen fire:
    • When in doubt, get everyone out! Close the door behind you. Call 911.
    • If a small grease fire starts and is confined to a pan on the stove, put on an oven mitt and smother the fire by sliding a lid over the pan. Turn off the burner. Don't move the pan and keep the lid on until the pan is cool.
    • In case of an oven or microwave fire, turn off the appliance and keep the door closed. Unplug the microwave if you can reach the outlet. Do not use the equipment again until it is certified safe.
    • If your clothes catch on fire, stop, drop to the ground, cover your face with your hands, and roll over and over — or back and forth — to put out the fire
    • So how can you prevent kitchen fires?

      • Stay in the kitchen when frying, grilling or broiling.
      • Turn off stove or broiler whenever you leave the kitchen.
      • Set a timer while cooking and check it regularly. 
      • Don't leave the house and take the chance that you might forget about the food cooking in the kitchen.
      • Keep things that can catch fire, such as potholders, towels and food packages, away from heat. 
      • Everyone in your home who cooks needs to know what to do in case of a kitchen fire:
      • When in doubt, get everyone out! Close the door behind you. Call 911.
      • If a small grease fire starts and is confined to a pan on the stove, put on an oven mitt and smother the fire by sliding a lid over the pan. Turn off the burner. Don't move the pan and keep the lid on until the pan is cool.
      • In case of an oven or microwave fire, turn off the appliance and keep the door closed. Unplug the microwave if you can reach the outlet. Do not use the equipment again until it is certified safe.
      • If your clothes catch on fire, stop, drop to the ground, cover your face with your hands, and roll over and over — or back and forth — to put out the fire
      • If you get a small burn, immediately put it under cool water for 3 to 5 minutes. If the burned area is bigger than a fist — or if you have any questions — seek medical attention right away.
      • Have Questions? Call Us Today - We're Here To Help 903-832-4400

Do You Ever Think About the Plumbing in Your Commercial Property?

6/7/2019 (Permalink)

A pipe on the hot water heater busted at this local library resulting in major water damage.

Cracked water mains or broken pipes can be a major plumbing issue for a business owner. Plumbing problems can add a great deal of stress and anxiety to an owner. Proper and effective management can aid in lowering the chance of a plumbing disaster.

  • Preventative maintenance: Preventative maintenance is essential to protecting your property, employees and customers. Have a routine in place to inspect your plumbing on a fairly regular basis. At the very least, do a yearly full inspection of all of your plumbing.
  • Fix small problems to prevent large ones: The reason preventative maintenance is important is addressing minor issues as you find them after inspection. A plumbing issue can possibly lead to lost business, so fixing problems when they are found is essential.
  • Have a reliable vendor: Find a trusted and reliable plumbing company in your area. There are many avenues you can take in order to find a reliable plumbing specialist. Find one that you are comfortable with and see yourself doing business with for years to come.

Plumbing problems can be a major headache so taking the time to detect and fix problems is very important to keep your business up and running. SERVPRO of Texarkana is here to help if a plumbing catastrophe does affect your business, but we also want businesses in our community to be safe and free of issues that can be prevented. If we can be of any service to your business, give us a call 24/7 at 903-832-4400.

Emergency Board Up

6/5/2019 (Permalink)

Damage to this interior wall was caused when a car ran into the building.

If your home or business incurs storm or fire damage resulting in an opening in your building you may be in need of emergency board up services. Any openings in the structure needs to be properly boarded up to protect the building from weather and illegal entry. Your insurance policy also requires you to be proactive on protecting your home or business after any type of damage has occurred, otherwise the insurance company could account any further/secondary damage to the structure as negligence.

Not every situation requires the most extensive board up that the U.S Fire Administration have in their board up procedure manual, such as after a fire where the entire home is destroyed  and is considered a complete loss. While each emergency board up is different, let’s take a look at how to properly board up a structure after damage has caused an opening in the building.

Determining How Much Protection Is Needed

  1. Openings in the basement, first floor doors, windows and any point of entry accessible from a porch, fire escape or other potential climbing point require additional security measures. These openings should be barricaded with plywood, 2x4s, bolts and nails.
  2. Openings that are at least 10′ from ground level which are not accessible from a porch, fire escape, roof, or other climbing point can be secured with nails in each brace, and every 12″ around the perimeter. For these openings the plywood should be fitted so that it rests snugly against the exterior frame, butting up to the siding on wood frame buildings and up to the brickwork on brick buildings. It may be necessary to remove the staff bead so this fit can be flush and tight.

Boarding Up

  1. Cut plywood to fit over the window and door openings, flush with outside of the molding. Note: For buildings with metal door and window frames the alternative is to cut the plywood and 2x4s to fit the inside of the door frame buffed up against the band molding.
  2. Cut the 2x4s to fit the horizontal dimension of the plywood. You will need two 2×4 exterior and two interior braces for each window and three sets for each door. Note: For buildings with metal doors and window frames the 2x4s for the outside will be cut to the dimensions of the plywood, fitting inside the door frame, against the band molding. For the inside the 2x4s will be cut to the outside dimension of the door or window frame.
  3. Pre drill 3/8th inch holes in the plywood and the braces.
  4. The holes will be placed approximately 1/3 of the length of the brace from each outside edge of the door and window jam.
  5. The two window braces will be placed 1/3 of the distance from the top and the bottom of the window.
  6. The three door braces will be placed; one in the center of the doorway, and one half the distance from the center to the top and to the bottom of the doorway.
  7. Place the plywood over the exterior opening and nail to the frame. Note: For metal frames place the plywood and braces inside the frame against the band molding.
  8. Place the 2×4 braces over the interior and exterior of the door or window.
  9. Place the large washer over the carriage bolt and place the bolt through the holes.
  10. Place washer and nut inside and tighten securely. Torque the nut so that it slightly compresses the interior 2×4.

Need Emergency Board Up Services? Contact SERVPRO of Texarkana today to schedule an appointment - 903-832-4400

Common Causes for House Fires

6/3/2019 (Permalink)

There are several causes for house fires and we have listed a few of them below.

 Cooking Equipment

Pots and pans can overheat and cause a fire very easily if the person cooking gets distracted and leaves cooking unattended. Always stay in the room, or ask someone to watch your food, when cooking on hotplates.

 Heating

Keep portable heaters at least one meter away from anything that could easily catch fire such as furniture, curtains, laundry, clothes and even yourself. If you have a furnace, get it inspected once a year to make sure it is working to safety standards.

 Smoking in bedrooms

A cigarette that is not put out properly can cause a flame, as the butt may stay lit for a few hours. If it meets any flammable materials such as furniture, it can burst into flames.

 Electrical Equipment

An electrical appliance, such as a toaster can start a fire if it is faulty or has a frayed cord. A power point that is overloaded with double adapter plugs can cause a fire from overuse of electricity.

 Candles

Candles look and smell pretty but if left unattended they can cause a room to easily burst into flames. Keep candles away from any obviously flammable items such as books and tissue boxes. Always blow a candle out before leaving a room.

 Faulty Wiring

Homes with inadequate wiring can cause fires from electrical hazards. Some signs of possible faulty wiring:

1) Lights dim if you use another appliance.

2) For an appliance to work, you must disconnect.

3) Fuses blow or trip the circuit frequently.

Have a licensed electrician come and inspect you house or contact your landlord if you have any of the above occurrences.

 Lighting

Lamp shades and light fittings can build up heat if they are very close to light globes.

Here at SERVPRO of Texarkana, no matter the type of fire loss or residue left, our highly trained professionals understand the behavior of smoke and the cleanup processes to best utilize during fire restoration services. We are ready for whatever happens 24 hours a day, seven days a week. Call 903-832-4400.

Keeping Your HVAC System Healthy

5/31/2019 (Permalink)

A blocked HVAC drain pipe can go un-noticed for an extended period of time resulting in significant and expensive water damage to your home

With the weather turning hot, many of you will be turning on your air-conditioners. Before you do, you should check your HVAC drain line to be sure it is clear of debris and will drain properly – otherwise you may find yourself in need of SERVPRO of Texarkana’s Water Damage Restoration Services.

Here are even more do-it-yourself tips you need to know to keep your HVAC system healthy:

  • Check and replace your air filters often.

The most important thing you can do at home is inspect your air filter. Dirty air filters make your HVAC system less efficient and cause undue strain on its working parts.

Set a reminder each month to check your air filter and replace it if it is dirty or clogged. While the general rule is to change your filter every 30 to 90 days, it may need to be replaced more often if you have pets or open your windows often.

Another thing to consider is purchasing a new high-efficiency pleated air filter. The folds in these filters trap more small particles than traditional filters, keeping your system clean and your family healthy.

  • Keep your AC and heating systems free of debris.

If you have an outdoor unit, it is important to keep the system free of debris. Check your unit every week or so for leaves, pollen, dirt, sticks or other debris. Clear the debris from the top and sides of the system using gloves and, if necessary, a hose. This allows for maximum airflow to the fan and increases your unit’s efficiency and lifespan.

In order to ensure the cleanest system possible, try to remove anything that blocks air flow to the system, leaving about two feet of space around the unit.

  • Clean your registers

Try to keep your registers and ducts clean of dust and debris. Be sure to wipe down your registers as often as possible to keep dust and debris out of your system.

  • Give your humidifier a vacation.

In order to give your system a rest in the summer, turn off your furnace humidifier’s water supply. When the cooler months approach, replace the water panel (also know as humidifier pad), set the relative humidity between 35 and 45 percent, and turn the water supply to the furnace humidifier back on.

  • Listen for unusual noises.

One more passive things you can do is to keep an ear open for odd noises when your system is running. Often times, noises in your system are created by register blockages, debris in the vents, or loose bolts on the furnace or registers.

Keep in mind that your HVAC system is exactly that — a system. As it works, it will make noise. Hearing the motor running or humming, as wells as the fans blowing or air moving through the vents, is totally normal. However, unnatural sounds like rattling, hissing or clanking, or the sounds becoming loud enough to be disruptive, can be signs of problems; and you should consider calling a professional HVAC technician to take a look before the system goes out.

  • Use fans to give your system a break.

Another passive way to keep your system healthy is to use fans when possible to give your system a break.

On hot summer days, use ceiling fans and portable fans to circulate air through the house and help your HVAC system bring the temperature in your home down quicker.

On cooler days, instead of programming your thermostat, open your windows and turn on your fans to circulate the cool air into the house and keep temperatures comfortable.

Giving your system a break when you can will lengthen the life of equipment and save you money on your energy bills.

SERVPRO of Texarkana available 24/7

(903)832-4400

Mold Safety

5/30/2019 (Permalink)

Mold growth on the ceiling of this bathroom

It’s impossible to completely mold proof your home, however, it’s possible to make it mold resistant. We know that mold is everywhere and is instrumental in making many things that we use daily like penicillin and cheese, that being said not all mold is bad.

But it is important to know which molds are in your home, so you can better protect your family from the ones that are dangerous. If you suspect mold in your home, give SERVPRO of Texarkana a call at 903-832-4400 so we can get it tested for you.

If you’re looking to make sure your home is mold resistant, make sure all windows and doors are properly sealed, limit the humidity in your home, and turn fans on when you shower. If you’ve got a water leak, get that fixed immediately and for any water emergencies give us a call so we can make it “Like it never even happened.”

What are Water Categories?

5/28/2019 (Permalink)

Washing machine malfunction causes water damage in this home

When we deal with water extractions in your home, you may hear things like “category three” water cleanup, but what do the different categories mean? There are three different categories and each category describes a level of contamination within the water.

Category 1 or “clear water” is water that comes from a clean source such as a disconnected line from an appliance, a water supply line that has broken, or a tub that has overflown. With exposure to other materials, Category 1 water can quickly deteriorate to a Category 2.  

Category 2 or “grey water” is water that has come from a source such as overflowed drains from washing machines, dishwashers, or shower and sink, or aquariums. Category 2 water has contaminants that can make you uncomfortable or sick. Much like Category 1, Category 2 water can quickly turn into Category 3.

Category 3 or “black water” is the worst classification of water loss that you can have.  Category 3 water is incredibly contaminated water, and contains pathogens, toxins, and other harmful things. This type of water can cause severe illness, or even death, when someone is exposed to it. This type of water’s source can include ground water, toilet over flow with feces, flooding from rivers or streams, and sewer backup.

If you have a water loss, don't wait, call SERVPRO of Texarkana today (903)832-4400

How to Remove Debris From Your Fire Damaged Home

5/24/2019 (Permalink)

A fire can be devastating, let SERVPRO of Texarkana help you through it

Once a disaster has impacted your home, you work to understand what steps are necessary to return your property to preloss conditions. Ultimately, in the case of fires, much of the work that needs to happen falls into the skilled hands of professional restoration technicians like ours. The question becomes who is going to cover the costs of restoring the property, whether this falls into the coverage that you pay for when you have home insurance, or if it becomes an out of pocket expense.

With the often widespread fire effects throughout your property, even fire debris removal can feel overwhelming to a homeowner. Our SERVPRO professionals can help with an honest assessment of the damage and the best approach to restoring the property as efficiently as possible. Your insurance provider requires documentation, evidence, and photographs to approve a claim for your home to get the restoration paid for, so calling our experienced team first can be a time and money saving option.

Also, by getting our professionals to your home quickly, we can implement our mitigation tactics which can keep the damage from getting worse. We have equipment designed to clean up potential water damage, improve air quality, and remove hazards that could exist from the fire spreading throughout your home. Our safety-conscious SERVPRO technicians have full-body personal protective equipment that can keep them safe through these initial efforts.

Often basic home insurance policies from major providers include fire debris removal coverage. To know for sure, you can call your agent directly to walk you through the details of your specific policy. This removal is critical to begin restoration as it removes overly damaged components and potential health hazards from the property and provides a safer environment for our technicians to restore.

With fire damage, no two homes get affected in the same way. Let our highly trained SERVPRO of Texarkana fire restoration specialists offer you comprehensive service from our initial inspection through the return of your restored home. Call us anytime at (903)832-4400

Four Signs You Have a Leaky Shower

5/21/2019 (Permalink)

Shower leaks can cause ceiling damage in the lower level of your home

Because you use it so frequently, a shower or bathtub leak can cause big problems in your home. Sometimes, the leak can cause quite a bit of damage before you’ve noticed it. Here are a few signs to look out for that might indicate a leak in your bathroom.

1. Damaged Wall or Floor Structure

Over time, an undiscovered bathtub leak can cause severe damage to the structure of your house. If the walls or floors in your bathroom, or even the rooms around it, start to weaken, it might mean that there is a leak you cannot see.

2. A Musty Odor

Where there is water damage, there is often mold as well. If the leak is coming from the plumbing inside of the walls, you may be able to smell the growth before you can see it. If your bathroom is giving off a strong, musty odor that persists after cleaning, it is probably caused by a hidden mold growth.

3. Water Stains on the Ceiling Underneath

If you see water stains on the ceiling beneath your bathroom, this might be caused by a shower pan leak. Older shower pans that have worn out or new ones that have been installed incorrectly can cause damage to the surrounding area. 

4. An Unexpectedly High Water Bill

Sometimes, the first sign of a problem is not visual damage. If there is a continuous leak in your home, you might end up paying a lot more for water than you were expecting. If your bill looks too high for the amount of water you use, then a leak might be to blame.

If you see any of these signs of a shower or bathtub leak, you should have it examined quickly. Because water can cause a lot of damage to the structure of your home if it’s not dealt with, it is a good idea to contact SERVPRO of Texarkana at (903)832-4400 as soon as you notice the problem. Our technicians are trained and experienced in proper water extraction and drying. 

How to Avert Three Common Sewage Issues

5/15/2019 (Permalink)

Sewer water can be contaminated and considered biohazardous

Many commercial buildings in the Texarkana area, may be susceptible to sewage issues. Because a blocked sewer or overflowing toilet can cause significant damage, it’s helpful to recognize specific factors that may contribute to the problem and learn how to address them. Abiding by the following guidelines can help minimize the risk of unsanitary flooding inside your facility.

1. Broken Pipes

Like most infrastructure, sewage lines can deteriorate and fail over time. While you may not be able to completely prevent pipe breaks, making conscientious landscaping decisions can help minimize the risk. 

Roots seek moisture and can easily infiltrate and damage sewer and water pipes. Because of this, it’s important to identify the location of critical infrastructure lines and plant foliage away from these areas. 

2. Blocked Lines

In addition to damaging supply lines, excessive root presence can result in a blocked sewer. Inappropriate waste disposal can also have a detrimental impact on the system. 

Paper towels, diapers and feminine hygiene products should never be flushed down the toilet. To help alleviate this concern, you should have trash bins accessible in every restroom and post signage reminding staff and visitors of appropriate waste disposal techniques. 

Grease is another potentially problematic product that can build up inside plumbing lines and cause a blockage. To help minimize obstructions, commercial kitchen staff should avoid dumping cooking oils down sinks. 

3. Overflowing Toilets

A toilet overflow is another common sewage issue. Performing routine inspections is a beneficial strategy that may allow you to identify defective toilet components before substantial leaks and water damage occur. You can also help prevent unsanitary commode seepage by encouraging proper trash disposal, promptly completing necessary repairs and using a plunger instead of drain cleaners to remedy slow drains. 

No business is immune from a blocked sewer or flooding toilet. However, making informed decisions and performing proactive measures can help minimize the risk and may spare you from a messy and potentially costly sewage cleanup.

Water from sewer system backups should be considered an emergency and dealt with as soon as possible. SERVPRO of Texarkana have the training and expertise to safely restore your home or business.

Available 24/7  (903)832-4400

Roots Can Get Into Your Pipes Without You Knowing

5/13/2019 (Permalink)

Trees are beautiful and provide much needed shade to a home, but the roots can cause major damage to your pipes.

Regardless of where you live being a homeowner comes with both great joy and great responsibility. The general upkeep of your home depends on your efforts, but there are also neighbors and elements beyond your control that put you at risk. Something as simple as a beautiful tree whose roots grow underneath your crawl space can compromise your plumbing and cause an almost imperceptible leak that slowly erodes your foundation and adds humidity to your living room without you noticing.

When you find water  damage in your home, it is best to reach out to a professional team to assess the extent of the damage. Our SERVPRO technicians arrive upon receiving your call and can assess whether the humidity you sense in your living room is only limited to that area or if it has spread to other rooms. Furthermore, we trace the moisture to its origin and work with you to ensure the root compromising your plumbing is taken care of and the source of the leak repaired.

If the root in question is affecting your flooring, our SERVPRO team can help you restore it. For hardwood floors, we concentrate on returning them to their natural moisture level to prevent further buckling. If you have carpet, we use a wand to extract any water residue and make sure it is dry. Even beyond these obvious solutions, we take inventory of all your belongings in the living room including furniture, books, instruments, and decor that may also need to be restored. Our hygrometers help us determine whether they are also victims of excess moisture and we restore them appropriately.

SERVPRO of Texarkana is equipped to handle your water damage needs even when they are not catastrophic. It does not take a flood for your home to need the expert services of a trained team and we are just a phone call away. Reach out to us at 903-832-4400 and let us leave your home “Like it never even happened.”

Helpful Tips to Protect Your Commercial Property After a Fire

5/10/2019 (Permalink)

Warehouse fire in a local commercial building

If you’ve had a fire break out in your office building, you have a great deal of stress and recovery to manage. Not only do you have to worry about the cleanup and restoration efforts left behind from fire damage, but you also want to ensure that you secure your building to prevent further damage or injuries, not to mention vandalism or other crimes. If you follow some basic steps and involve an experienced team of professionals, you should be in good shape.

Overview of Building Protection

Cleaning up your building following fire damage is only part of the battle you have on your hands. It takes time to get your building back to working order, so it’s vital that in the interim, you secure the premises. Here are a few things that are recommended:

  • Board up windows, doors, gaps, and other openings.
  • Use tarps to cover the roof.
  • Hire private security to watch over the property to help deter looting and other mischief.

Board-up Services

You’ve spent enough time and money, and you’ve faced enough grief in the aftermath of the fire at your office that you don’t need to worry about suspicious activity. Boarding up openings in your building will help keep out intruders. Restoration specialists can handle this task immediately following fire cleanup.

Tarp Services

Tarping the roof will play a key role in protecting your building from the elements. This temporary solution will secure vulnerable spots in the roof until crews can repair the damage or make necessary replacements. 

Security

If you want to be extra sure looters stay out of your office building, you can consider hiring a private security firm to keep on eye on the property. You can even request a routine police presence. 

When you’ve had a fire call SERVPRO of Texarkana,  you can have peace of mind that our trained and experienced technicians can make it "Like it never even happened."

903-832-4400

Flush Your Water Tank and Keep Your Hot Water Flowing

5/7/2019 (Permalink)

If your hot water heater fails, call SERVPRO of Texarkana

Performing this one-hour task once or twice yearly will save you money on repairs, reduce your energy consumption and keep your water heater running at peak efficiency.

It can be done in six simple steps

1. Assemble Your Tools
The tools needed for a water heater flush include:

  • A garden hose.
  • A flathead screwdriver.
  • A pump or 5 -gallon bucket if no drain is available.

2. Shut off the Energy Supply
For gas heaters, shut off the flow of gas to the unit.
For electric heaters, turn off the appropriate circuit breaker.

3. Prepare the Tank for Draining
Attach the hose to the drain valve of the water heater. Ideally, the other end should go to a floor or shower drain that is at or below the level of the valve. If you don’t have such a drain, you will have to determine a draining method that works for you. Keep in mind that the water is hot and could cause burns or damage lawns and shrubbery.

4. Drain the Tank
The goal here is to drain the tank and flush it with clean water. This is a three-step process.

  • Open the drain valve which allows tank water to flow out and fresh water to flow in.
  • After a few minutes, open a hot water faucet in the kitchen.
  • Finally, shut off the water. When empty, give the tank one last quick flush.

5. Refill the Tank
Close the drain valve and open the water supply. Once the open water faucet shows a steady flow of water, shut it off.

6. Turn on the Energy Supply
Just reverse what you did earlier to shut off the power supply. For gas, confirm that the pilot light is lit.


When your water heater fails with a flood, you can call SERVPRO of Texarkana we have the training and equipment to perform your cleanup and quickly return things to normal.

903-832-4400

How Many Smoke Alarms Do I Need In My Home?

5/2/2019 (Permalink)

Stay safe and have working smoke alarms in your home

The quantity depends on the size and layout of your home. You can ask your friends and neighbors for an opinion, but the answers will all be different; however, the National Fire Protective Association recommends fire alarm placement:

  • In every bedroom
  • Outside the sleeping areas on all bedroom levels
  • On all levels of the home including the basement
  • At the bottom of stairways, including the basement stairs

What Type of Smoke Alarm Do I Need?

Ionization smoke alarms are best at detecting hot, fast-moving fires. Photoelectric smoke alarms are best at detecting slow-burning smoky fires. If both are available, get some of each and take advantage of both technologies. If a smoke alarm with both sensors is available, install those throughout your home. 

Should My Smoke Detectors Be Connected?
Connecting smoke detectors is always a good idea. If there is a fire in your home, you want to know about it right away. Early notification of a fire minimizes fire and smoke damage. You don’t want to wait until a closer detector senses the problem and sounds an alarm. 

How Long Does a Smoke Alarm Last?
Every smoke alarm has the manufacture date stamped on the back. When ten years from that date has passed, you should replace that unit. If the manufacturer suggests a shorter replacement interval, follow those instructions.

When Should I Replace the Batteries?
It’s always good to replace batteries on a regular schedule. However, if you are the type of person that only responds to the low-battery beep, change them all immediately.

A smoke alarm is an essential safety device in your home. It has a long service life, requires little attention and saves lives. It can keep your family safe and minimize fire damage in your home.

Take comfort in the fact that, if you do have a fire, SERVPRO of Texarkana is available 24/7 and has the training and experience to make it "Like it never even happened."

(903)832-4400

What to Know About Mold and Your Roof

5/2/2019 (Permalink)

Rooftop damage to a local commercial property

How to Keep the Roof of Your Business Mold Free

When the weather in the Ark-La-Tex turns wet, you may find there's a tendency for mold to turn up on the roof. Left untended these spores can even become black mold. Fortunately, with some knowledge it’s possible to catch mold or even prevent its growth. Here are some things you may want to know to keep the roof of your business mold free.

1. The Growing Conditions

A roof leak can become the prime growing ground for mold to form. Because mold is a fungus it doesn’t require much to get started. Often times enough moisture and a food source can be enough. This means that if you have leaks in your roof, or places where water can pool, there’s a decent chance mold could set in.

2. How Long Growth Takes

In most cases regular mold can begin to grow between one to two days after conditions become wet enough. Black mold can start around eight to twelve days. This is why it’s so important to address leaks and other water damage to the roof as quickly as possible.

3. What To Do

If water damage is found on the roof, or you notice a ceiling leak, it’s important to take care of the problem as quickly as possible. You can contact SERVPRO of Texarkana to have an assessment done. Our technicians can not only let you know where the problem areas are, but also take care of the full mold remediation process from cleanup to restoration. 

Understanding where and how mold grows can help you catch potential problems before they turn into black mold. If you do find mold on your company’s roof, call the professionals at SERVPRO of Texarkana (903)832-4400

10 Ways to Save Energy in Your Home

5/1/2019 (Permalink)

Summer is here and the heat waves have started! Below you will find ten inexpensive and practical steps you can take to save money and energy as things begin to heat up:

  1. When cool nights allow, turn off the cooling system and open the windows while you sleep.
  2. In the hot summer months, set your thermostat to a temperature as high as you can comfortably stand.
  3. Use ceiling fans to cool the room that you are in and turn them off when you leave the room.
  4. Use the exhaust fan in your bathroom to remove heat and humidity while you shower or bathe.
  5. In the hotter summer months, grill outside as opposed to using the oven.
  6. Make use of the natural lighting that is provided during the daylight hours.
  7. When washing clothing or dishes, avoid washing partial loads, when possible.
  8. Air dry clothing and dishes when possible.
  9. Instead of taking a bath, take a short shower.
  10. Turn down the temperature of your water heater to the warm setting (120°F). You'll not only save energy, you'll avoid scalding yourself   

Put these strategies to work and begin to enjoy the savings!

SERVPRO of Texarkana 903-832-4400

Follow Us on FaceBook

5/1/2019 (Permalink)

Have you visited our Facebook page? If not, you should drop a follow at our page!

SERVPRO of Texarkana's Facebook is a great and easy way to keep up to date with all of our events, reviews of our service from real customers, and is a great way to reach out to us.

If you're still deciding on whether or not we're the best choice for your situation, put your mind at ease by checking out our reviews. All of the reviews on our FaceBook page are by actual customers just like you!

We are also heavily involved with our community so by liking and following our page you can see which events we will attend! We have give-a-ways, games and prizes quite frequently and it's always a great time. 

Feel free to get in touch with us on FaceBook by messaging us and by leaving a comment or review!

Tornado Awareness

4/30/2019 (Permalink)

Since Northeast Texas is located in "Tornado Alley" - an area of North America prone to tornadoes includes the states of Texas, Oklahoma, Kansas, Nebraska, and South Dakota - many of us that live here are used to dealing with the threats that tornadoes provide, but is our knowledge really up to par?

We are currently in the middle of tornado season, mid-March through June (although tornadoes can occur at anytime of the year), check out these tips to see if you know everything you need to know about staying safe during a tornado. 

At Home

  • Go to a windowless interior room on the lowest level of your house
  • Get away from the windows
  • Go to the center of the room
  • Get under a piece of sturdy furniture such as a workbench, heavy table or desk to hold on to

Outdoors

  • Use arms to protect head and neck
  • If possible get inside a building
  • If shelter is not available or there is no time to get indoors, lie in a ditch or low-lying area or crouch near a sturdy building

In a Vehicle

  • Never try to drive faster than a tornado in a car or truck
  • Get out of the car immediately and take shelter in a nearby building
  • If there is no time to get indoors, get out of the car and lie in a ditch or low-lying area away from the vehicle.

For more information check out this website

 

Spring Storm Strategy

4/23/2019 (Permalink)

Be prepared for Spring Storms in the Ark-La-Tex area

When preparing for an upcoming spring storm, protecting your home is your priority and something you take seriously. Here are a few ways to help you avoid storm damage to your residential property:

Let it flow. Remove winter's debris from your gutters, drains, and downspouts so that heavy rains can flow freely off your roof. Be sure that downspouts are secure and that water is draining well away from your home and not toward your foundation — add extensions if necessary. 

Trim the trees. Prune lanky limbs and branches so they don't snap off in a windstorm and land on your home or a power line. 

Check the pump. If your home has a sump pump, test it to make sure it's clean and operable and that the outflow is draining properly. Consider adding a battery-powered backup sump pump to keep the system working if the power goes out. Furthermore, an automatic standby generator can ensure your sump pump and other electrical systems continue to run during power outages.

Stow your gear. When strong winds are forecast, secure patio furniture and other yard items or put them in your garage or a shed so they don't become dangerous projectiles. 

Cover up. Close and secure storm shutters if your home has them. Keep blinds and shades drawn and tape or tack window coverings around the edges to help protect you from broken, flying glass. Tie thick blankets over vehicles that are exposed to the elements to diminish damage from hail.

If power outages are common in your area, prepare an emergency kit and keep it in a central location in your home.

Basic supplies should include:

  • Flashlight and fresh batteries
  • Battery or solar-powered weather radio and/or transistor radio
  • First aid supplies
  • Hand sanitizer or wipes
  • Three-day supply of canned or dried food and water

No one wants to deal with the headache of storm damage so call the team at SERVPRO of Texarkana 903-832-4400, we are available 24/7 to assess the damage and begin the mitigation process.

April Showers Bring May Flowers

4/22/2019 (Permalink)

April showers help to bring us the most vibrant May flowers and we are so happy with this change of season.

However, when April showers are more like torrential, relentless downpours we could face water damage causing costly repairs. Flooding generally occurs in the springtime as the result of heavy rains that cannot be adequately absorbed by the still thawing earth. Particularly formidable are the flash floods resulting from thunderstorms, swiftly melting snow and ice jams in creeks. Consider if more than one of these circumstances happens at the same time, you have the potential for a catastrophe with flooding waters and raging mudslides.

Homeowners you can take some simple precautions to secure your property and keep your possessions safe.

ElevateKeep your furnace, water heater, electrical panels above predicted water levels to protect yourself from costly home replacements.

Install check valvesThese valves close to prevent the backward flow of liquid and prevent water from backing up into the drains in your home.

Build barriers: Use sandbags to create flood walls to prevent or reduce flow of water into your home.

Waterproof the basementUse a waterproofing compound to seal the walls of your basement.

Clean: Clean gutters, drains and downspouts for proper water flow.

Purchase flood insurance: Most standard homeowners' and business insurance policies unfortunately do no cover flood damage. In the event of a flood, you would be responsible for covering the full cost of repairs and replacing items damaged.

SERVPRO of Texarkana provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

903-832-4400

Will Drain Cleaner Damage My Pipes?

4/18/2019 (Permalink)

Leaking or burst pipes can cause extensive damage to your property

As a homeowner, you most likely will encounter a clogged drain at some time. Your first inclination might be to go to the store and pick up some drain cleaner. This may seem like a simple solution, but can cleaning products damage your pipes?

How They Work

There are three different kinds of chemical cleaners:

  • Oxidizing - includes peroxides, bleach or nitrates
  • Acid - muriatic acid or sulfuric acid
  • Caustic - caustic potash or lye

These cleaners use an electron transfer process to either give or take away electrons from the organic substances blocking the pipe, thereby creating heat, which breaks down the materials and clears the clog. This process can, however, cause harm to your pipes.

How They Cause Harm

The heat from these chemicals can warp or soften the pipes, especially when they are older metal pipes or plastic pipes. There's a higher danger of damage if the clogged drain is completely blocked. If there's nowhere for these caustic chemicals to go, they will just sit in the pipes, eventually eating through them if not removed.

Besides harming your pipes, these chemicals can be harmful to you and to the environment. They can irritate your throat and eyes, and if improperly handled, can cause burns. Once they go down the drain, they can end up in waterways and landfills, causing harm to wildlife.

Alternatives

Before using a chemical in the drain, try to clear the blockage using a snake or augur. If this doesn't do the trick, try using a non-toxic solution such as an enzymatic drain cleaner. These cleaners work by actually eating the clog with bacteria or enzymes. They work best on organic blockages such as soap or hair, but can take as long as 24 hours to work.

If you are not able to clear the clog by yourself, it's best to call a plumbing professional to assess the problem and clear the clogged drain. If the blockage is further down the pipes, they can do a thorough sewage cleaning to make sure your drains stay clear for a good, long time.

For water damage repair and restoration, call SERVPRO of Texarkana 903-832-4400

Are Home Mold Testing Kits Accurate?

4/15/2019 (Permalink)

Trust the experts at SERVPRO of Texarkana for mold testing and remediation

Homeowners may consider using home mold testing kits due to the comparatively low cost of these tests relative to professional testing and analysis. There are several reasons why expert testing is more accurate and useful. Learn more about the shortcomings of DIY mold tests and why it is worth it to seek the services of a certified environmental hygienist or full-service mold restoration company in your home.

False Positives

Home mold tests vary in sensitivity. Many tests are prone to return positive results for several reasons:

  •  Mold spores are everywhere
  •  Some kits are not properly calibrated
  •  Results may be ambiguous

A home mold testing kit may react to the presence of spores without factoring in whether microbial volatile organic compounds are present. These off-gases are released during the active growth cycle of fungi and indicate that mold is actively growing.

Inaccurate Species Identification

Most home mold tests are not precise enough to identify the species of mold. It is not possible to make a positive identification based on color. Black mold or Stachybotrys is actually dark green early in the growth cycle. As there are more than 100,000 known species of mold, lab testing is necessary to obtain an accurate identification.

No Expert Opinions

Environmental hygienists and mold specialists can offer informed opinions throughout the professional testing and remediation  process. Insight into the following factors may be helpful:

  • The location of mold growth
  • Potential causes
  • Whether a species of mold is toxigenic

All of these factors will impact the type of cleaning methods and equipment necessary to remediate mold damage. Remediation may be more affordable and successful if expert knowledge is available. 

A home mold kit may be affordable, but it is unlikely to be as accurate as professional testing. Homeowners should put the money they might spend on attempts at DIY mold tests toward expert mold testing and remediation services. SERVPRO of Texarkana can fix the problem "Like it never even happened."

Oven, Microwave and Electrical Fires

4/11/2019 (Permalink)

Kitchen fire damage in Hooks TX

Oven, Microwave, and Electrical Fires

Fires can happen anywhere in the kitchen — near an electrical outlet, in the microwave, or in the stove. Here are some tips to help you know what to do in case of any of these kitchen fires:

  • Oven fires. Immediately close the oven door and turn it off. If the fire doesn’t go out right away, call the fire department. Have the oven inspected and repaired before you use it again.
  • Microwave fires. Close the microwave door and keep it closed. Turn the microwave off and unplug it if you can do so safely. Leave it closed and don't use it again until you can have the appliance checked out by a technician.
  • Electrical fires. Prevent electrical fires by not overloading your electrical outlets with appliances. If a fire starts, use a fire extinguisher; never douse it with water. Always call the fire department for an electrical fire, even if you have already put it out with the fire extinguisher

If you are in need of fire damage repair and restoration, call SERVPRO of Texarkana, available 24/7 at (903)832-4400

National Work Zone Awareness Week

4/8/2019 (Permalink)

Be alert when traveling through work zones

NATIONAL WORK ZONE AWARENESS WEEK

National Work Zone Awareness Week (NWZAW) is an annual spring campaign held at the start of construction season to encourage safe driving through highway work zones. The key message is for drivers to use extra caution in work zones.

Summer and fall are the peak seasons for road construction. Road work can be a very dangerous occupation as motor vehicles speed by, often in excess of posted speed limits, with drivers distracted and not focused on the road around them.

HOW TO OBSERVE

When driving, be alert to signs that a construction zone is ahead. Follow the directions on any signs to stop, merge or slow down. Watch for flag persons who will direct you through work zones.

National Window Safety Week

4/3/2019 (Permalink)

The first full week in April is National Window Safety Week

Each year, the Window Safety Task Force of the National Safety Council takes the first full week in April to educate on the importance of practicing window safety year-round. National Window Safety Week is designed to increase awareness on helping to prevent window falls and the proper use of windows for emergency escape purposes.

Every year, about eight children under the age of five die from falling out a window. And over 3,300 are injured seriously enough to need to visit the hospital.

HOW TO OBSERVE

  • When young children are around, keep windows closed and locked.
  • When opening a window for ventilation, use those located out of a child’s reach. For example, the upper sash of a double-hung window.
  • Avoid placing furniture near windows to prevent young children from climbing.
  • Don’t allow children to jump on beds or other furniture to help reduce potential falls.
  • Don’t rely on insect screens to prevent a window fall. Insect screens are designed to keep bugs out, not to keep children in the home.
  • Supervise children to keep child’s play away from windows, balconies or patio doors.
  • Keep play in the center of a room, if possible, Install code-compliant devices designed to limit how far a window will open or window guards (with quick-release mechanisms in case of fire) to help prevent a fall.
  • Teach children how to safely use a window to escape during an emergency, such as a fire.

For more information you can read more on the National Safety Council website.

Hail Damage

4/2/2019 (Permalink)

Hail can cause significant damage to your home

Hail is a common occurrence around Northeast Texas during storm season each year. Hail was the number one cause of homeowners insurance losses in Texas during the period from 1999-2011, at $10.4 billion. Knowing more about hail can help you be better prepared for the next time a storm hits - here are some interesting hail facts and tips:

  • According to the National Oceanic and Atmospheric Association (NOAA) hail is responsible for over $1 billion dollars of property and crop damage each year.
  • Hail can vary in size from pea-sized to pieces larger than grapefruits. While pea size hail is not particularly dangerous, it can cause roof damage over time that may eventually lead to a water damage. 
  • Hail comes from a specific type of thunderstorm cloud called a cumulonimbus. 
  • Hailstorms rarely last longer than 15 minutes, and typically last an average of 6 minutes.
  • Meteorologists consider hail that has a diameter of 3/4 an inch or greater capable of causing significant damage to buildings and humans.

Call SERVPRO of Texarkana for all your mitigation and restoration needs.

Available 24/7 (903)832-4400

Texarkana, TX Spring Weather

3/27/2019 (Permalink)

Tornado damage to a home in Hope, AR

Quick Response plus High Standards

equals SERVPRO

Spring is here and we all know what that means here in North East Texas: Thunderstorms, high winds, hail, lightning strikes and possible tornadoes.

When these types of weather events happen, it means possible property destruction and loss for many residents in Texarkana and surrounding communities. This can be very devastating to you as the homeowner and your family. Following a severe storm which may include: high winds, damaging hail and lightning, these can cause major damage to your home both structurally and with the exterior. It is very important to have the damage inspected. SERVPRO is here to help you during this time.

By choosing SERVPRO of Texarkana you will receive local support with personal care for your situation. Here at SERVPRO we are ready for whatever happens.
 
We use state of the art equipment that will clean your home and help ease you and your family’s peace of mind. SERVPRO technicians are qualified and highly trained with Institute of Inspection Cleaning and Restoration Certification (IICRC) . We work side by side with your insurance company, insuring that communication about the handling of your home is done to your satisfaction and in a timely manner. We work hard to make it “Like It never even happened.” Your satisfaction is our goal.

*Call SERVPRO of Texarkana (903)832-4400 to schedule an inspection with our trained and qualified technicians.

A Plan of Action for When Your Kitchen Sink Floods

3/25/2019 (Permalink)

Kitchen sink leak causes problem in this local residence

There are few things people dread more than finding a leak under the kitchen sink. Whether it be a slow leak or a burst pipe, flooding of any form can cause serious damage if not taken care of quickly. If you have a leak in your home, follow these steps to help minimize damage.

1. Shut Off the Water

There can be many signs of a leaking sink; these may include a pool of water under the sink or water spilling out of cupboards onto the floor. Your first priority as soon as you spot a leak is to shut your water off. Find your water main and turn it off immediately. Always make sure when you move to a new house that you know where the water main is in case of emergencies. Shutting your water off as soon as possible can help prevent further damage from flooding and water in the home.

2. Call Your Insurance Company 

Once you have shut off the water, your next step is going to be to call your home insurance company, which can then open a claim and offer assistance throughout the process. Water leaks can cause major damage that can require kitchen repair. Your insurance company can ensure the correct steps are taken to help you get the problem fixed.

3. Call a Restoration Company 

Your last step should be to call a restoration company. As much as you might be among the homeowners that seek to do things for themselves when something threatens their home, situations like water damage  require professionals with the right training and equipment to ensure that the job gets done adequately. SERVPRO of Texarkana technicians are available 24/7 for any need you might have by calling 903-832-4400. 

SERVPRO of Texarkana is here to help area commercial and residential property owners with all of their emergency fire and water restoration needs

3/22/2019 (Permalink)

SERVPRO of Texarkana serving the Four States Area for more than 10 years

Our number one goal is returning damaged areas and items to preloss condition, doing all we can to make it “Like it never even happened.” Every SERVPRO of Texarkana Professional is dedicated to restoring both the property and the lives of the customers being helped. Like it was never dirty, like it never overflowed, like it never caught fire, like it never spilled, like it never smoldered–whatever the case, with SERVPRO our goal is to make it “Like it never even happened.”

What is the SERVPRO difference?

More locations means faster response. A SERVPRO Franchise Professional can usually be on-site within four hours to help protect the structure, business and personal property.

We have earned the trust of the insurance industry by serving thousands of their policy holders and clients with respect and integrity. The more we restore the less that needs to be replaced. This helps our clients save millions of dollars each year. That helps lower your insurance rates too!

In our business, you need us fast! The sooner we arrive, the better the chance we can reduce damage and save money. Franchise Professionals are available 24 hours a day, seven days a week, 365 days a year.

A trained, uniformed and equipped SERVPRO of Texarkana Professional will walk you through the job process and then work quickly to restore your property to preloss condition whenever possible.

You Can Trust SERVPRO of Texarkana!

SERVPRO Franchise Professionals Put Property Owners Back in Control.  Call us at (903) 832-4400 today for all of your water damage restoration, fire damage restoration, bio-hazard restoration needs.

When Storms or Floods Hit Texarkana, SERVPRO is Ready!

3/20/2019 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flooding damage in the Texarkana area.

SERVPRO of Texarkana specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit the Four States Area, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (903)2-4400

Five Steps to Remove Water Damage Odors From Your Business

3/19/2019 (Permalink)

Large Water Loss at Local Library

If you incur water damage in your commercial property, there may be a strange, unwelcome odor permeating the air and displeasing customers, employees or yourself. Depending on the source, there are multiple ways to treat the problem. Whether it’s mold growth or something else, you can act to remove the smell with these five steps.

1. Ventilate the Building and Evaluate the Situation

If there is a window or door that can be opened, it should be. This allows any lingering scents to disperse. You can then work to identify and locate any centralized, problematic scents still remaining in your commercial building.

Once the problem is located, you should decide how to proceed. If sewage loss is causing the odor, it’s best to stay away from the contaminated water and contact a professional.

2. Dry Wet Carpeting and Flooring

Carpet holds moisture rather well, and it may be the source of the scent that is overwhelming your business. A wet and dry vacuum, which can be rented if needed, can shampoo the carpet and then dry it afterwards. This sanitizes the area to potentially remove some of the bothersome smell.

3. Scrub Moldy Surfaces

Mold growth left alone will continue to reproduce and spread along with its musty odor. Any visible growth on a solid surface can be treated with thorough scrubbing using a solution such as vinegar.

4. Spray Furniture and Upholstery

If you have access to a spray bottle, furniture can be sprayed and scrubbed the same way as hard surfaces. However, porous materials are likely not able to be fully cleaned this way, since the fungus settles deep within. 

5. Consult Professionals for Extensive Cleanup

Not everything can be done without commercial grade machines and proper procedures. An expert storm and mold damage treatment company can help remove problems caused water damage. 
If you have tried unsuccessfully to remove odors from your commercial property and need professional help, call SERVPRO of Texarkana 903-832-4400

Fire and Pets

3/19/2019 (Permalink)

According to the United States Fire Administration, an estimated 500,000 pets are affected by fires annually. Unfortunately, pets knock over candles and turn on stoves starting over 1,000 fires a year. We here at SERVPRO of Texarkana love our pets, so we’ve put together some tips to help you both prevent and plan for a fire with your pet.

Prevention

As always, prevention is the number one way to make sure your pet is protected against a house fire.

  • It seems like a no brainer, but make sure all open flames are extinguished before you leave your home or go to bed. Cats are notorious for knocking over lit candles.
  • If your stove has knobs, take them off before you leave or go to bed at night. You can also use covers like the ones you’d use for baby proofing. This prevents animals from accidentally turning something on.
  • Our pets enjoy warmth during the winter just as much as we do! However, it’s important to keep their bedding and toys away from open flames like fireplaces.
  • As always, make sure you’ve got working smoke alarms!
  • If your pet likes to chew, keep electrical cords out of reach. A pet could chew a wire and cause a short that starts a fire.

In the Event of a Fire

Sometimes, though the unthinkable happens and your house does catch fire, here are a few things you can do to make sure your pet is safe.

  • Your pet should wear a collar with identification tags at all times in case they get lost during the fire.
  • If you haven’t already, get your pet microchipped. In the event they aren’t wearing their collar, or they manage to wiggle free of it, they can be easily identified and returned to you.
  • If there’s a fire while you’re not home, make sure your neighbors know how many pets you have and their names. If you trust them enough, you can even give them a spare key to use in the event of an emergency.
  • Get a sign for your window! Many places offer signs to let firemen and rescue workers know you have pets in your home.
  • Have a pet emergency kit available. Some things you’ll want to include are food, water, a toy, first-aid kit, leash, treats, medication, and any important documents you may need.
  • When testing your smoke alarm, or when vacuuming, try and see where your pet goes to hide when they’re scared or in distress. This information will make it easier to evacuate with your pet and can let firefighters know where your pet is in the event of a fire. 
  • Have an escape plan put into place that includes your pet, and practice it.
  • Keep leashes and crates by the door so if there is a fire your pet can be rescued easily, and you can evacuate easily too.
  • Train your pet to come when called – it’ll make evacuation and rescue a breeze.

If you and your pet have been affected by a fire, we at SERVPRO of Texarkana are always here to help! Our phones are answered 24/7 just give us a call (903-832-4400) and we’ll be on our way.

Most water damage occurs from the water you don't see. SERVPRO of Texarkana is ready to help!

3/18/2019 (Permalink)

Utilizing advanced technology SERVPRO of Texarkana can perform the water remediation needed to alleviate damage to your home.

Oftentimes homeowners will try to remove water themselves, but with any leak it's the water you don't see that causes the most damage. Your home should be your place of rest.  But when water begins leaking- even small leaks in areas you can't see- your home could quickly become a source of stress.  The possibility of harmful mold, rot and unseen damage may affect the value of your home and the health of your loved ones. There are several areas of the home that can be affected by a small water leak that you cannot see. These areas include the sheathing, wall studs, drywall, insulation, interior area, carpet, baseboard, carpet padding, bottom wall plate, sub-floor, floor joist, sill plate, and even foundation. 

SERVPRO of Texarkana professionals understand how disruptive water damages can be for your entire family and will help ensure the water is identified, regardless of where it hides. That's why we offer 24-hour emergency responses by trained, uniformed restoration professionals.  With top-of-the-line equipment and time-tested cleanup and restoration techniques. SERVPRO of Texarkana professionals have the expertise to help make your house feel like home again.

After all, when it comes to your home and your family, even small disasters can feel like huge problems. So if water damage occurs in your home, just call SERVPRO of Texarkana 903-832-4400. We are ready to help. 

The Science of Drying

3/14/2019 (Permalink)

Wood Floor Drying Mat

Did you know there is actually a science behind the process of drying? Having the knowledge of psychrometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, your local SERVPRO of Texarkana Professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. If your business suffers a water damage, our technicians will: 
• Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.
• Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
• Speed up Mother Nature by using professional drying equipment.

What exactly does it mean to help “speed up Mother Nature”? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture 
will naturally move to drier air at the surface of the material–but only if the air is, indeed, drier.  The only problem is, nature takes too long and secondary damages may occur while the building is drying out.

At SERVPRO of Texarkana, we have the tools and equipment to help Mother Nature along, including equipment to help dry hardwood floors (seen in the photo), tough-to-reach spaces inside walls, and much more. We also use state-of-the-art monitoring equipment, and a proven scientific process to help speed the drying of your home or business.

The bottom line? Your local SERVPRO of Texarkana technicians have the training and equipment  to help make water damage “Like it never even happened."

Biohazard Remediation: When to Make the Call

3/13/2019 (Permalink)

A sewage backup caused biohazardous situation in this bathroom.

There are some things you can't clean up alone.

While no one likes to think of their own home as a biohazard, in extreme circumstances it may be emotionally traumatizing or physically unwise to tackle a cleaning job by yourself. In these cases, you need to consider hiring a biohazard remediation company; specialists trained to remove sources of contamination and return a home to a safe state.

Not sure why you'd ever need to make this kind of call? Here are three situations that might require a biohazard cleaner.

Animal infestation

You might discover this while doing a home renovation, or after a disaster like a fire or flood. It could be anything, such as a family of raccoons in your attic or a colony of mice living under your floorboards or in your ceiling. If enough animals are present or if they've lived in the space long enough, you may have a biohazard, which is defined as the presence of any biological substance which poses a threat to human or animal health. In this case, the animals will have deposited feces and possibly blood throughout the structure of your home, in addition to the bodies of deceased pack members. Cleaning up this kind of mess yourself puts you at risk for contracting a serious illness, such as hookworm or cryptosporidiosis.

Hoarding

As recent reality television programs delight in showing viewers, hoarding items in a home is not uncommon. If you or someone you know is a hoarder, you may need to assist in removing excess items from the home, which can be a major health hazard. Often, this is because hoarders neglect basic cleanliness in their homes, allowing sinks and toilets to become clogged and filthy. Garbage cans are never emptied, carpets are never vacuumed and food spills are never cleaned up. The result is a hazardous environment, one which you may not be able to fully clean on your own. Attempts to do so may spot-clean affected areas, but without the right products and experience you may not able to completely remediate the home.

Sewer backup

If the sewer line from your home to the municipal system backs up or overflows, you may want to call in a biohazard company. Waste matter in sewer lines -- everything from feces to urine to soiled toilet paper -- has the potential to carry disease, and when sewer water comes in contact with carpet or drywall the result is a sponge-like effect, where liquid and microorganisms are sucked up and trapped. Wading into this sewer water puts you at serious risk, and removing just the carpet or drywall may not address subfloor, framing or even foundation issues.

Need Biohazard Cleanup Services?
Call Us Today – (903) 832-4400

Unhealthy Environments

3/12/2019 (Permalink)

Organic materials found inside a building, such as wood, paper, drywall, and insulation, provide food sources for mold to flourish.

Intrusion of water into your home or place of business can result in mold growth. Water intrusions can result from storm damage, plumbing or equipment failure, long-standing leaks and poor humidity control. When water intrusions are not addressed right away the resulting damage can present increased risk of harmful mold growth. Some amount of mold spores are normally present in most environments. If the humidity and moisture levels in a water damaged environment are not promptly returned to normal, mold spores may grow and multiply. Excessive mold growth can lead to indoor environmental conditions that pose a health threat.

 Unfortunately, water-related disasters can occur at any time. The costs and effects of water damage are unpredictable, which is why it is important to begin the mitigation process in a timely manner.
DON'T WAIT, CALL SERVPRO of TEXARKANA ANYTIME, 24/7
903-832-4400

Smoke Behavior

3/7/2019 (Permalink)

SERVPRO of Texarkana is here to help with your fire damage remediation needs

The damage to your property following a fire can often be complicated due to the unique behavior of smoke. There are two different types of smoke-wet and dry. As a result, there are different types of soot residue after a fire. SERVPRO® of Texarkana professionals are thoroughly trained in fire cleanup and restoration and know the different types of smoke and their behavior patterns. Knowing this information is vital to proper restoration. Before restoration begins, SERVPRO® of Texarkana technicians will survey the loss to determine the extent of impact from fire, smoke, heat, and moisture on the building materials and contents. The soot will then be tested to determine which type of smoke damage occurred. Pretesting determines the proper cleaning method and allows your local SERVPRO® of Texarkana professionals to focus on saving your precious items.

Three Tips for maintaining Your Business's Exterior

3/7/2019 (Permalink)

SERVPRO of Texarkana is ready to respond

If you are expecting bad weather in Texarkana,  it is a good idea to check your business’s building for anything that might create more damage during a storm. Even if there are not any bad storms in the forecast, proper exterior maintenance is important and should be done regularly. When you are inspecting the outside of your building, keep these things in mind.


1. Locate Vulnerable Areas


Some areas of your building are more likely to suffer damage than others. You should be sure to check these areas closely. Windows, in particular, should be examined carefully during a building inspection. The weather stripping and insulation might deteriorate more quickly than sturdier parts of the building, so you should make sure that all of the seals are functioning properly and will not let in cold air and water.


2. Check for Problems


You should perform exterior maintenance regularly to check for any problems in the walls of your building. Make sure that there are no gaps or cracks in the walls or cladding that could let in air or water as even a small amount of liquid could cause a lot of damage, particularly if mold were to start growing in the walls. Be sure to check the thickness of any paints and coatings as well.


3. Hire a Professional


In order to make sure that everything is as it should be, you should have exterior maintenance done regularly by a damage restoration specialist. It is good to examine the building on your own between inspections with a professional, but there might be issues that you don’t recognize. A professional will be able to find any problems that you might have overlooked.

Keeping your building maintained is an important part of storm preparation and should be done regularly to keep everything in top shape. It is a simple way to prevent damage during storms and bad weather.

How SERVPRO Remediates Fire Damage in Your Home

3/6/2019 (Permalink)

Fires leave soot, smoke and water damage that requires professional restoration. Call SERVPRO to remediate your fire damaged home.

Basic Considerations During Fire Damage Remediation 

The aftermath of a home fire can be an overwhelming experience. Your comfortable home seems to disappear, leaving behind a shell of soot-covered surfaces, furnishings, fixtures, and personal belongings. It is hard to determine what to do first as the soot, and other residues are unlike any ordinary household soiling you have seen. Engaging a reliable full-service disaster restoration company is a must for proper assessment, planning, and implementation of appropriate fire damage restoration,

Homeowners are often stunned at the amount of water damage that accompanies fire damage. Extinguishing a fire requires a lot of water. When the flames subdue the first order of business is rapid and comprehensive water removal. Water is a safety hazard, causing slip and fall risks as well as exposing inhabitants and restoration crews to electrocution concerns. It also is a destructive force on its own, dissolving drywall, warping flooring, and creating a perfect environment for mold growth among other worries.

Our SERVPRO technicians hold multiple certifications in water and fire remediation disciplines, mastered through IICRC courses. Once the pumps and water extractors, air movers and dehumidifiers return spaces to near normal moisture levels, our crew changes focus and begin soot and smoke cleanup.

Property owners quickly learn soot cleaning is a complicated process. SERVPRO technicians evaluate the characteristics of the residues in different areas of the home. Paper burns fast and hot, leaving a light, ashy type of debris. Vacuuming and brushing work well to clear this soiling. Cloth and electrical cords create thick, sticky soot that might need an abrasive cleaning product or tool to dislodge.

Protein fires, frequent in the kitchen, lay down a thin but hard to budge coating that is almost like shellac. SERVPRO technicians change tactics and use a solvent or cleaner rich in wetting agents and surfactants to loosen for removal.

Once the cleanup is underway, SERVPRO also begins devising a blueprint to manage other fire damage remediation tasks. Some of the crew is assigned to deodorization tasks, using strategies ranging from a thorough cleaning to advanced equipment like hydroxyl generators. Other technicians help sort through personal possessions, identifying those that we expect to respond well to cleaning tricks that turn tarnished and blackened items back to their previous appearance and function.

SERVPRO of Texarkana has the trained employees and equipment to cut fire damage restoration down to size. Contact our office day or night at (903)832-4400 to schedule a post-fire assessment as soon as possible after the event.

Storm Damage

3/6/2019 (Permalink)

SERVPRO of Texarkana assisted in storm damage clean-up from Hurricane Michael

Floods and storms don’t wait for normal business hours, and neither do we. You can depend on an immediate response from our highly trained technicians, who are available 24/7 365 days. As a leader in storm and water damage restoration, SERVPRO of Texarkana has the specialized training and expertise to restore your home back to its pre-storm condition. Our restoration process puts an emphasis on scientific drying techniques, progress monitoring and documentation. We Have the Resources to Handle Storms and Disasters

Major storms and flooding events can overwhelm many restoration companies. On the other hand, SERVPRO of Texarkana can access resources from 1,700 Franchises across the state and country and even utilize Disaster Recovery Teams for major storms and disasters. SERVPRO of Texarkana is locally owned and operated, so we are part of this community too. When you have a flooding or storm emergency, we’re already nearby and ready to help. We take pride in being a part of the Texarkana community and want to do our part in making it the best it can be.

Taking Control of the Flames

2/28/2019 (Permalink)

Kitchen fire causes damage in this El Dorado, AR home

A backdraft of emotions often sweeps over homeowners after a fire ravages a home. Fear, uncertainty, stress and doubt about the future of their property can overwhelm a homeowner long after the flames have been extinguished and the smoke has cleared.

So after the first wave of heroes have rescued the property, let your friendly neighbors from SERVPRO of Texarkana help you restore it. With our highly trained professional technicians and cutting-edge technology, along with our open communication, we strive to restore not only the home, but the customer's peace of mind.

So, before you risk doing further damage by attempting to clean up the property yourself, call your friends at SERVPRO of Texarkana. Available 24/7- (903)832-4400 

How SERVPRO Removes Water From Your Texarkana Home

2/27/2019 (Permalink)

Each SERVPRO truck is loaded with water extraction equipment. Call SERVPRO at the first sign of water damage.


When an appliance or plumbing line breaks in your home the amount of water threatening your property can be shocking. If the emergency happens when you are out of town or even away on a work day you can return to several inches to feet of standing water in the affected spaces. Facing the task of removing this amount of water with a wet household vacuum or a bucket and mop is a mistake. You need water moved out fast, and our highly-qualified crews can help.

The keys to efficient water removal are commercial grade equipment and specially trained technicians. Water damage moves quickly from inconvenience to significant structural component deterioration if not removed fast. Water that lingers more than 24 to 48 hours also subjects your home to the risk of secondary damage such as mold growth. You need a partner during this crisis with experienced employees and state of the art water removal and drying tools.

SERVPRO crews arrive within hours in our signature green trucks loaded with the equipment needed to remove water, detect structural moisture levels, and dry out your home. Submersible pumps and truck-mounted water extractors do quick work of suctioning out large quantities of water. If the electricity in your home is unavailable temporarily for safety reasons, we forge ahead using generators on our vehicles. 

Our crews certify as moisture measurement experts through IICRC coursework. SERVPRO also uses thermal scanning devices to locate any hidden pockets of water that need release and extraction after the water loss. Determining the levels of excess water with meters and probes in building materials and fixtures informs our drying goals. We position air movers, heaters, and dehumidifiers to remove residual moisture, vital to restore the function of the building materials shaping and supporting your home.  

A final step in the water removal protocol is sanitation with an EPA registered disinfectant. SERVPRO treats the affected areas to inhibit any potential mold growth and to control malodors. Our full-service water removal and damage mitigation services get your property back “Like it never even happened.”

SERVPRO of Texarkana is prepared for any water removal challenge with an industry-leading combination of skilled technicians and commercial grade equipment. Contact us at 903-832-4400 for an immediate assessment to put this water crisis behind you.

Smoke Alarms Save Lives

2/26/2019 (Permalink)

Smoke alarms play a vital role in saving lives, and when properly installed, can reduce the risk of fire injury in half.

The National Fire Protection Association recommends smoke alarms be installed in every bedroom, outside all sleeping quarters and on every level of the house.  Business owners should consult the local Fire Marshall to ensure specific building fire codes and smoke detector requirements are met.

Smoke alarms work best when paired with a fire escape plan.  A plan allows your family, employees or clients to escape quickly and safely in an emergency situation. 

Review the following tips regarding smoke detector installation and maintenance.  

  • Install smoke alarms on every level of the home, including the basement.
  • Smoke alarms should be installed away from the kitchen to prevent false alarms.  Generally, they should be at least 10 feet from a cooking appliance.
  • Test smoke alarms at least once a month using the test button.
  • Replace batteries in all smoke alarms at least once a year.  We have found it useful to change the batteries when daylight savings time either begins or ends.  If an alarm "chirps," the battery is low and should be replaced right away.
  • Replace all smoke alarms when they are 10 years old.

Just the Facts: Smoke Alarms

  • Three out of five fire deaths occur in homes with no smoke alarms or when the alarms are not working
  • Smoke alarm failures usually result from missing, disconnected, or dead batteries.
  • More than one-third (37 percent) of home fire deaths result from fires in which no smoke alarms are present.
  • The risk of dying in a home fire is cut in half in homes with working smoke alarms.

SERVPRO of Texarkana wants you and your family to be safe.  If you have a home or business fire, we are here for you and are a phone call away. 903-832-4400

We Offer a Wide Variety of Services

2/26/2019 (Permalink)

Storm team helping out after tornadoes in Moore OK

SERVPRO of Texarkana encompasses an area that includes the cities of Texarkana, New Boston, Redwater, Hooks, Wake Village, DeKalb Maud and the surrounding communities. We offer many different services to handle any problems that might arise on your property!

  • Water Damage: Water damage is a common problem in homes and businesses, so we know exactly how to deal with it. From burst pipes to rain water and flooding, our team has seen it all! A fast response is critical to preventing further damage, so we pride ourselves on our ability to respond rapidly to water disasters. We use specialized equipment to extract the water and dry out the property.
  • Fire Damage: Fires can be devastating, and they often leave homes and offices covered in a thick layer of soot. In addition to the soot and smoke, water damage is also common due to firefighting efforts. We know how stressful and traumatizing dealing with the aftermath of a fire is, so we are here to guide you through every step and give you peace of mind. We can remove soot from surfaces and get rid of the lingering smell of smoke. We can also use our Esporta machine to restore textiles and fabric such as your favorite shirts or your child’s favorite stuffed animal so that you can get your life back to normal as quickly as possible.
  • Mold Remediation: Mold growth inside a home or office can be hazardous to those living or working inside of the building if it is left untreated.  Our technicians have been specially trained to get rid of mold and keep it from returning; we even have formulas that have been specifically created to treat the problem.
  • Biohazard Cleanup: Substances such as blood, bile, urine, and other similar fluids can be extremely dangerous to clean up on your own, especially if you are not wearing the proper protective equipment. The technicians at SERVPRO of Texarkana have the proper protective equipment and training to handle anything from crime scenes to kitchen accidents. Biohazard materials also need to be disposed of according to EPA and OSHA standards, or there is a risk f exposing others to harmful substances. Stay on the safe side and let us handle the mess for you.

Catastrophic Events: Hurricanes, tornadoes, winter storms, wildfires, and other large disasters cause millions of dollars in damage, and they are often too much for the SERVPROs in the local area to handle. SERVPRO of Texarkana is a certified Large Loss Team, so we are part of a group that is able to travel to affected areas and assist communities in recovering and rebuilding after a large event. We are "Here to help no matter where your disaster occurs."

Cabon Monoxide: A Silent Killer in Texarkana

2/21/2019 (Permalink)

Carbon monoxide is a gas you cannot see, taste, or smell. According to ready.gov, an average of 430 Americans die each year from unintentional carbon monoxide (CO) poisoning. Oftentimes, it is the result of faulty, improperly used, or vented consumer products like furnaces, ranges, water
heaters, room heaters, and engine-powered equipment, such as portable generators.


However, there are precautions you can take to help protect yourself, your family, and your employees from deadly CO fumes.


Reduce the chance of CO exposure in your workplace by performing regular maintenance on equipment and appliances that can produce CO. Install carbon monoxide detectors on every level of the home, including outside of all bedrooms.

Consider having all fuel-burning heating equipment and chimneys serviced annually by a professional. Use portable generators only in well-ventilated areas away from doors, windows, vents, and any other openings to prevent fumes from entering the home.


For additional CO safety information, visit usfa.fema.gov or osha.gov.

Here's Why You Should Never Use Bleach on Mold

2/19/2019 (Permalink)

Bleach won't stick around on surfaces long enough, or will it seep into the surface to fully kill all of the mold

Did you know that you should absolutely 100% not use ANY bleach to kill mold? That’s been the common trick for years. You have mold? Use bleach. But that can actually do more harm than good. If you read the label on your bottle of bleach, it’ll probably say don’t use on non-porous surfaces like tile or ceramic. Basically, for bathrooms or kitchen countertops.

Chlorine bleach is diluted with water to make it safer for household use, and it evaporates much faster than normal water does. So, it won’t stick around on surfaces long enough, nor will it seep down into the surface the bleach is on to fully kill all of the mold. Mold has little roots that stretch down into the surface, like a weed. Don’t get all of the root and the mold will come back. The surface may also look clean, but bleach is just doing what it does best: stripping the color. Just because you can’t see it doesn’t mean its not there.  

If you suspect you’ve got mold in your home, give SERVPRO of Texarkana a call today and we can come out and give you an estimate and a plan of action. 903-832-4400

Fire Insurance: Three Reasons Why Damages May Not Be Covered

2/19/2019 (Permalink)

Residential fire damage

Having fire insurance for your home can protect it and your belongings from the ravages of smoke and flames. Since a home fire is almost impossible to predict, your insurance can cast a wide safety net when it comes to helping you recoup any losses. However, there are a few cases where fire insurance might not cover the damage and knowing what they are can help you be prepared for the future. 

1. Arson 

Arson can be a common cause of fire, especially if the homeowner is short on cash and his or her home is worth more destroyed than whole. Those who deliberately set a fire might do so for several reasons; however, today’s forensic science techniques can detect when an accelerant has been used or identify flash burn patterns that usually do not occur during natural fires, which can be helpful for investigating a suspicious blaze.

2. If a Home Is Empty 

Fire insurance usually does not cover damage to a vacant home or its contents. While all insurance providers have different definitions, most might consider a home to be vacant after it is left empty for more than 30 days. If you plan to travel or be away for an extended period of time, contact your insurance company and ask about modifying your policy to protect your home while you are gone. 

3. Fraud 

Being untruthful about what caused a home fire may prompt an insurance company to refuse your claim. Even if a fire started accidentally, trying to downplay or lie about the circumstances to your restoration company or insurance adjuster may result in you having to pay for the damages out of pocket. Even if the cause of the fire was embarrassing, honesty is the best course of action when describing the details. 

If you do suffer fire damage to your home, call SERVPRO of Texarkana for all your clean up and restoration needs. 903-832-4400

Severe Storm Threat

2/19/2019 (Permalink)

Weekend Storm Forecast

With severe storms in the forecast for this weekend, here are some things you should know to be better prepared. 

All thunderstorms are dangerous and produce lightning. On average lightning kills 51 people and injures hundreds more in the US each year. Dangers associated with thunderstorms include strong winds, flash flooding, hail, and even tornadoes.


To prepare for a thunderstorm:

  • Secure outdoor items.
  • Postpone or cancel outdoor activities.
  • Go inside - if you can't reach a building, get in a hard-top vehicle.
  • Secure doors and windows. Close blinds, curtains, or shutters.
  • Unplug electronics.

When a thunderstorm occurs:

  • Remember this phrase: "When Thunder Roars, Go Indoors". Go inside during thunderstorms.
  • Listen to a battery-operated radio such as a NOAA Weather Radio for updates and information.
  • Unplug electronics and appliances to prevent damage from lightning-caused power surges.
  • Water conducts electricity. Water-based activities and chores should be avoided during a thunderstorm.
  • Windows, porches, and doorways can be dangerous in storms - stay inside.
  • If you can't get inside, try to avoid natural lightning rods - like a large tree in an open field, and try not to be the tallest thing on a hill, open field, or beach.
  • Try not to touch metal - including your car - metal conducts electricity.
  • Stay in your car if you're driving. Pull over and turn on your hazard lights until heavy rain ends.

 After the storm passes:

  • Never drive through a flooded roadway. Turn around, don't drown!
  • Stay away from storm-damaged areas.
  • Listen to a NOAA Weather Radio or local radio and television stations for updated information or instructions.
  • Help people who may require special assistance, such as infants, children and the elderly or those with access or functional needs.
  • Stay away from downed power lines and report them immediately.
  • Keep a close eye on your pets to keep them safe.

The professionals at SERVPRO of Texarkana are highly trained and certified. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge they need to help with any water or fire loss.

SERVPRO of Texarkana 903-832-4400

We are here to help 24/7!

Avoid Scams After a Storm

2/18/2019 (Permalink)

Storm Damage

When your dealing with a natural disaster such as a storm, tornado, or hurricane, you can be sure that scammers will be around the corner. If the community has been affected the con-artist come to call. Most of us trust people willing to step in for the cause. We believe in our fellow man. Typically, they will offer to do work for a certain price, ask for a portion of the payment up front-in cash and then they use an excuse to leave and disappear forever. Here are some tips to avoid scams in a storm situation.

  • Go local.
  • Always get the proposal in writing
  • Never pay more than one-third of the cost up front.
  • Never let someone force you to make a quick decision.
  • Don't pay in cash.
  • Do not fall for the first offer that comes along
  • Ask around to family and friends for a trusted company.

Scammers have no shame in taking from those in distress. A disaster can cause a lot of stress and make you scramble for help as soon as possible. Take your time and avoid being scammed.

Weather Summary

2/18/2019 (Permalink)

MARCH 2019 LONG RANGE WEATHER FORECAST FOR TEXAS-OKLAHOMA

Dates

Mar 1-9:Rain, then sunny, cooler

Mar 10-13:Sunny, warm

Mar 14-19:Rain, then sunny, cool

Mar 20-26:Sunny, warm

Mar 27-31:T-storms, then sunny, cool

March

temperature 63° (4° above avg.)

precipitation 1.5" (1" below avg.)

Winter will be milder and drier than normal, with below-normal snowfall. The coldest periods will be in late December, late January, and mid-February, with the best chances for snow in mid- and late December, early January, and mid-February. April and May will be warmer and slightly rainier than normal. Summer will be cooler and rainier than normal, with the hottest periods in mid-June and early and mid-July. Watch for a tropical storm threat in mid- to late August and a hurricane threat in early September. Otherwise, September and October will be slightly cooler and rainier than normal.

https://www.almanac.com/weather/longrange/zipcode/75501

Water Damage Checklist

2/14/2019 (Permalink)

Commercial Water Loss

Water damage is one of the more devastating things that can happen to your business, short of a fire. Water losses can often close your office which in turn can mean lost revenue and productivity time. 

Unfortunately, while there’s not much you can do about storm related water damage, it’s easy to curb any unexpected damage to your business by doing regular inspections of your commercial space. Below are some places to check for water damage on a routine basis.

  1. Roofing

        Rain seeping in through damaged roofs can go unseen and often cause water damage that goes left unnoticed for months and in turn causes mold growth that can cause health problems to you and your staff. Have a roof routinely inspected by a professional to prevent leaks, especially before our rainy spring season.

  1. Pipes

        Your pipes can cause a ton of headaches. If you’ve got a burst pipe it can cause hundreds to thousands of gallons of water to flood your office space. If you have a slow leak, it could cause mold. It’s a good idea to have a plumber come out and inspect your pipes.

  1. Sprinkler System

        Did you know that your sprinkler system can leak? It can! We’ve had a few jobs where a sprinkler had made a lot of damage in commercial buildings. Do regular checks to make sure your system isn’t faulty or broken. It can also save lives during a fire. 

If you’ve had any water damage to a commercial property, give SERVPRO of Texarkana a call today at 903-832-4400!

How SERVPRO Can Help Homeowners Recover from Fire Damage

2/11/2019 (Permalink)

Kitchen Fire Damage

Property owners will usually do everything they can to maintain their property and keep it in the best possible condition. However, there are some things that occur that are beyond the property owners’ control. One of these things is a fire which can occur at any time. When a fire occurs, the property will likely experience a lot of adverse effects such as fire damage. With fire damage, a number of the property structures will be broken down and in some cases fall apart. As a result, fire damage can have some very devastating effects on a property. However, there is a solution that property owners can take advantage of when dealing with fire damage; hire a company that specializes in both residential and commercial fire restoration.

As well as fire damage, property owners also deal with smoke damage whenever there is a fire. Smoke damage is caused by the fire which results in a number of particles getting on the property structures. The effects of smoke damage can be quite devastating as it can not only break down the various property structures, but also cause odors and ruin the appearance of the property as well. Smoke damage is one of the things that property owners will need to address shortly after there is a fire. Along with causing a deterioration of the structure and appearance of a property, damage caused by smoke can cause a smoke smell that is quite unpleasant. The smoke smell will usually be an odor that is quite strong and which will need to be eliminated right away. Whenever a property owner is dealing with smoke damage and a smoke smell, they will benefit by hiring a restoration company. The services of a restoration company will help property owners eliminate damage as well as the smoke smell.

Along with experiencing damage from fires and smoke, any property that catches fire will also have soot damage. When a property experiences soot damage, it will have an accumulation of black particles that get on various structures of the property. Soot damage will often contribute to the deterioration of a property after a fire. As a result, soot damage can have devastating effects on any property. In order to address this issue, property owners will benefit by getting a professional company to help remove soot and other particles that can be hazardous.

Visit https://www.SERVPROtexarkana.com/ for more information on fire damage and restoration.

4 Steps To Stop Mold Growth

2/8/2019 (Permalink)

Mold is found everywhere and can grow quickly

How To Stop Mold Growth

Mold can grow anywhere if moisture and organic material are present. Mold spores are everywhere, and an environment that has everything necessary for fungi to thrive runs a high risk of developing a mold problem. Mold can start growing in as little as 24 to 48 hours after water damage. Take these four steps to stop mold growth in your home.

1. Reduce Moisture

Lowering moisture levels is the single most important mold prevention method. Mold requires moisture and a source of food in order to grow. Extract excess water introduced to a residence from any source and run a dehumidifier to draw out residual moisture.

2. Schedule a Mold Test

If your home has recently experienced water damage, it may be advisable to schedule a mold test. An environmental hygienist or mold specialist can take air or spore samples to determine which species of mold are present and determine the extent of an infestation. 

3. Make a Remediation Plan

If less than 10 square feet of visible, non-toxigenic mold is present, a homeowner can take steps to clean up and prevent the damage. It is advisable to seek assistance from a mold damage remediation service for a widespread infestation or one involving hidden mold or toxigenic species. 

4. Clean or Tear Out Moldy Materials

Mold prevention and remediation experts can recommend which materials can be cleaned and which should be torn out or disposed of and replaced. In general, hard surfaces with superficial mold are better candidates for cleaning than porous materials such as carpet or drywall.

These steps can be useful for stopping mold growth at a residence or commercial property. While mitigating water damage and reducing moisture may be enough to slow or stop active growth, mold spores may continue to pose problems or spread to more advantageous areas until existing colonies are eliminated.

Why Choose SERVPRO For Your Cleaning Needs?

2/5/2019 (Permalink)

Duct Cleaning

Many people do not realize this, but SERVPRO also offers a wide variety of cleaning services. From pet stains to graffiti, SERVPRO of Texarkana can help you restore your home or business with expertise.

Some of the cleaning services offered are:

Air Ducts and HVAC Cleaning – One of our most popular cleaning services is a thorough cleaning of heating, ventilation and air conditioning unit. This can help greatly with indoor air quality, as well as energy efficiency.

 Odor Removal– For odors that come from both inside and outside the house, SERVPRO can help eliminate odors in your home or business. Some common sources of odors can be cigarette smoke, mold, skunk spray, and biohazard. 

Commercial Cleaning Services – When you need cleaning services that go beyond the scope of your regular janitorial staff, you can rely on us to make your workspace look its very best.

Vandalism and Graffiti Cleanup - Our technicians can act quickly to address vandalism and graffiti to your house or commercial building. We can remove spray paint, as well as clean driveways, sidewalks, metals, woods, plastic and masonry.

If you find yourself in need of one of these cleaning services, call SERVPRO of Texarkana at 903-832-4400.

Why SERVPRO For Your Commercial Property?

2/4/2019 (Permalink)

A frozen pipe burst in this large Texarkana church pre-school - SERVPRO of Texarkana helped to get the facility back in business in short order

Did you know that sprinkler pipes are required in most commercial properties? 

Most of the pipes in commercial properties tend to break and cause severe water damage due to freezing temperatures.

If pipes freeze and break the damage in commercial properties or buildings can be very extensive and costly.  Water damage will need to be mitigated by SERVPRO of Texarkana quickly and efficiently in order to get the property back up and running and decrease the loss in business time.

The water from a damaged pipe can travel from the top floors in a high rise all the way down to the lower level causing damage on every floor of the building and affecting the materials in between the floors.  If SERVPRO of Texarkana is contacted quickly we can mitigate the loss and make it "Like it never even happened."

Call SERVPRO of Texarkana today at 903-832-4400

Our Highly Trained Restoration Specialists Can Restore Your Texarkana Home

2/4/2019 (Permalink)

SERVPRO of Texarkana is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

 SERVPRO of Texarkana specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet the SERVPRO of Texarkana Team

Company Profile

Smoke and Soot Cleanup

2/4/2019 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Texarkana will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call SERVPRO of Texarkana Today 

903-832-4400

SERVPRO Can Help Fight the Flu

2/4/2019 (Permalink)

It's the time of year when we may experience localized influenza outbreaks at homes, businesses and schools. Luckily, SERVPRO® of Texarkana uses OSHA-approved cleaning agents to clean and remove odors and/or contaminants on your property.

Some commercial applications would be in food preparation areas, day cares and nurseries, hotels and restaurants, schools and fitness gyms and kennels and barns. 

  
If your home, business or school experiences an influenza outbreak this season, call SERVPRO® of Texarkana to safely disinfect the area and help fight the flu!  

903-832-4400

Washing Machine Maintenance

2/4/2019 (Permalink)

Washing machines are our best friends! They take all the hard work out of doing laundry and allow us to sit and relax while we watch Sunday football, however did you know that washing machines failures are one of the most common was your home can flood? It’s true! While there are many different ways water from a washing machine can cause damage, the main reason is the water supply hose.

To keep from experiencing unexpected water damage in your home, you should be sure to do routine inspections of your supply lines. If the line is loose, tighten it up a bit. Look for any worn tubing or cracks and any worn hoses should be replaced. A good rule of thumb is to replace your supply line every five years, even if you don’t see any visible sign of wear. Try and upgrade to a braided steel one, as they’ll last longer and can hold up to more.

If you’re going to be away from your home from any length of time, you should shut off the valve to make sure nothing can happen by accident while you’re away.

If you have had any water damaged caused by an appliance, give SERVPRO of Texarkana a call today! 903-832-4400

How To Tell If Your Floor Has Water Damage

2/4/2019 (Permalink)

No floor is safe from water damage. Water can seep down to the sub floor or even seep up from a slab leak. It’s pretty easy to tell whether or floor has had any water damage, and with these tips, you’ll be able to spot it fairly quickly. Each floor type has a different set of signs of water damage, so familiarize yourself with all of the signs to prevent unpleasant surprises.

Carpet shows discoloration and an odor from mold or mildew.

Tile which has discoloration could mean it has water damage. Another trick is to tap on the tiles with a coin. If you hear an empty or hollow sound it means the tiles are loose and that it could be water damage.

Hardwood flooring has four main signs that water damage has occurred. The first sign is buckling which means the floor planks have completely removed themselves from the floor under them. Next, are dark spots – which could just be a part of the wood’s natural pattern, but if it’s a fairly new spot it is most likely mold or mildew. Third, is bulging which is when the wood planks bubble upwards and create sort of a crown shape. Lastly, is cupping. With cupping, the planks will have dips in the center and raised edges.

Laminate flooring usually sports swelling around the edges. Warping also occurs when the planks aren’t flat and are cupping or bulging. Discoloration could mean mold or mildew.

Linoleum flooring that is showing discoloration could mean that there is water damage.

If you suspect your floor has had water damage, call SERVPRO of Texarkana at 3-832-4400.

How to Prepare When a Storm Is in the Forecast

9/12/2018 (Permalink)

You should know well in advance when a storm is going to blow through Texarkana. While there is only so much you can do to prepare and protect your home, you should still take action to do everything possible to prevent flood water from entering your home and water damage from harming your property, because a completely flooded building is the last thing you need to deal with.

1. Learn How to Shut Off Electrical and Water Supply If you do not currently know where your circuit breaker and water main are located, then you need to find them on your property. You should turn off the power if your block experiences a power outage. You want to shut everything off because in the event power is restored, the sudden burst of energy could overload the system, resulting in significant damage to electrical appliances. You should also turn off all utilities right before you have to evacuate, if necessary.

2. Relocate Valuables Keep any precious heirlooms out of the basement, which is most susceptible to flood water. You also want to keep valuables away from doors and windows, because they are entry points by which water or winds can enter.

3. Trim Trees When you have several weeks’ notice of an oncoming storm in Texarkana, TX you should consider hiring a professional service to trim and prune trees that are too close to your home. A diseased tree or weakened branches can break off and strike a building.

4. Move Lawn Accessories Outside With strong enough winds, outdoor ornaments and furniture can become projectiles. Move them inside for the time being, or secure them outside by using a bungee cord or cable.

5. Maintain Gutters Your home’s gutters help keep flood water away from the siding and foundation of your house. Remove leaves and other debris from them regularly so water does not become impeded.

Call SERVPRO of Texarkana (903-832-4400) for more information on storm damage.

Mold, Biohazard, Crime Scene, and Vandalism Cleanup

9/5/2018 (Permalink)

Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies, SERVPRO of Texarkana Professionals also offer fast, reliable mold, biohazard, and crime scene cleanup and restoration services to residential and commercial property owners.

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers, and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments.

SERVPRO of Texarkana Professionals are trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations.

Equipped with the necessary safely equipment and cleaning products, SERVPRO of Texarkana Professionals help turn unsafe environments into clean, safe homes and offices.

SERVPRO of Texarkana can help with the following issues:

  • Bloodborne Pathogens
    • Removal and disposal of bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma, crime or death. Technicians thoroughly clean, disinfect, and deodorize the structure.
  • Methamphetamine Labs
    • Many of the chemicals used in the production of illegal drugs, such a methamphetamine, are volatile and can leave harmful residue throughout a structure. SERVPRO of Texarkana Professionals follow federal and state guidelines to properly clean all surfaces.
  • Crime Scene Residues
    • From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residue, our technicians can clean and restore your property and contents.
  • Arson and Vandalism
    • We are recognized as leaders at helping property owners recover quickly from fire and water damage. We also provide general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods, and human or animal waste.
  • Sewage Backups
  • Black Water Intrusions
  • Mold Mitigation and Remediation

State and local regulations vary. Contact us, SERVPRO of Texarkana, at 903-832-4400, today for 24-hour emergency services.

Tips To Prevent Mold In Carpet After Water Damage

8/29/2018 (Permalink)

It's important to get your carpet dry as soon as possible to avoid mold growth.

If you have recently had any amount of water damage in your Texarkana home, be it a small leak or a major flood, there is a heightened chance for mold to take hold. Very little moisture is necessary for mold to become harmful and start to spread. Mold has the potential to cause various health issues, such as repertory issues and fungal infections. Below are a few tips to help prevent mold growth in your carpet after water damage.

Dry Quickly

If you have had recently experienced a flood or a leak, it is important to get the water up as fast as possible. Utilize fans to increase the effectiveness. This will not only help to dry the carpet, it will also circulate the air in the area.

Use a Dehumidifier

Dehumidifiers remove excess moisture in an area. They will make the air feel cooler and inhibit the growth of mold.

Call SERVPRO of Texarkana 903-832-4400

Esporta Wash Systems

8/22/2018 (Permalink)

Esporta 4000

SERVPRO of Texarkana is your one stop shop for Fire and Smoke Damage Restoration.  Not only can we handle your structure and content cleaning we can also handle you Textiles.  We have expanded our cleaning division and purchased an Esporta Systems.  The system is a unique patented technology that is setting the standard for textiles and soft content cleaning.  It is 5 times more effective that traditional laundry with less water consumption.   

We clean contaminated clothing from fires, floods, and mold jobs in this machine.  It also meets or exceeds all National Fire Protection Association ( NFPA ) standards for cleaning Fireman's PPE.

Sports equipment including pads and helmets can also be cleaned in this machine. Why wait until the season's over? Call SERVPRO of Texarkana and we will pick up the equipment and return it to you.

Items such as leather jackets, shoes, hats can be cleaned and salvaged where in the past they were often considered non salvageable and tossed in the dumpster. 

www.SERVPROoftexarkana.com

903-832-4400

Where does Mold hide?

8/15/2018 (Permalink)

Do you know where mold may be hiding in your home?

If you've ever dealt with mold in your the house, you likely know how unsettling it is. Regardless of your experience with mold, you may think that it lurks only in certain places. However, mold of different types can surprise you.

Coffee Machine

Every morning, you might pour water into your coffee machine as you eagerly await that cup of energy. While the water does find its way into the coffee cup, that doesn't mean the entire inside of the machine is dry. Mold can grow there, and this mold can enter into your morning beverage.

Kiddie Pool

During the summer months, the kids may love to take the hose and fill up the plastic pool in the backyard. The water keeps them refreshed and entertained for a significant period of time. However, you might skip over drying off the pool and find yourself in need of mold remediation services to combat it.

Bathroom Cabinets

Plenty of people have seen mold coming to life in the corners of their bathrooms, but the cabinets can also act as major spots for this existence. The mold may start to grow on or inside of the cabinets, requiring a call to SERVPRO of Texarkana.

Refrigerator

Reaching inside of the fridge and grabbing some old food that has become covered in mold is an unpleasant experience. As much as you wipe down the fridge, you might have accidentally dropped some crumbs or pieces of food in the back of it at one point. Unless you are reaching back into the depths of the fridge on a regular basis, these crevices may have become dwellings for mold.

Water Bottles

Grabbing your water bottle before heading to work or school is a way to make sure you are hydrated, but you probably don't get every last drop of water out of it. Ensuring that the bottle is properly cleaned before your next usage is one way to make certain that you are not ingesting mold in a bid for proper hydration.

Mold can lurk in many places inside and outside of your home. Working with the professionals is a smart way to determine if you have mold living on your property and to figure out where that mold is coming from. By treating the source, SERVPRO of Texarkana can help to ensure that the mold is away from you for good. Call us 903-832-4400!

10 Ways To Save Energy At Your Commercial Property

8/15/2018 (Permalink)

Summer is here and the heat waves have started! Below you will find ten inexpensive and practical steps you can take to save money and energy as things begin to heat up:

  1. When cool nights allow, turn off the cooling system and open the windows while you sleep.
  2. In the hot summer months, set your thermostat to a temperature as high as you can comfortably stand.
  3. Use ceiling fans to cool the room that you are in and turn them off when you leave the room.
  4. Use the exhaust fan in your bathroom to remove heat and humidity while you shower or bathe.
  5. In the hotter summer months, grill outside as opposed to using the oven.
  6. Make use of the natural lighting that is provided during the daylight hours.
  7. When washing clothing or dishes, avoid washing partial loads, when possible.
  8. Air dry clothing and dishes as possible.
  9. Instead of taking a bath, take a short shower.
  10. Turn down the temperature of your water heater to the warm setting (120°F). You'll not only save energy, you'll avoid scalding your    

Put these strategies to work and being to enjoy the savings!

SERVPRO of Texarkana 903-832-4400

What To Expect: WATER

8/10/2018 (Permalink)

We Answer the Phone Ready to Help Call Today - 903-832-4400 We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Texarkana has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?
  • About SERVPRO of Texarkana SERVPRO of Texarkana specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Tips for Preventing Water Damage While You’re Away From Home

8/8/2018 (Permalink)

Water heater leaked for the majority of these homeowners vacation. This is what they found when the arrived home.

Whether you’ve got an older home or you recently built a place in Texarkana you’re not immune to finding water damage. One of the worst nightmares homeowners have is returning to town after a vacation to find a flooded area at home. If you’re not around to address the problem when it starts, you could be in for expensive repairs and recovery. If you plan on leaving your home for several days or longer, make sure you guard against the possibility of flooding. Inspect for Leaks Water pipe repair is a common remedy for water losses. Before putting yourself in the position where you have to do this after the fact, check before you leave town to ensure the pipes under your sinks and in and around appliances such as your dishwasher, water heater and washer aren’t leaking. A broken pipe can spill gallons upon gallons of water onto your floor.

Look at the Hoses Water pipe repair isn’t the only concern you have to prevent flooding. You must also inspect hoses:

• Check the hose connection to your refrigerator and ice maker.

• Make sure the hose that connects your water supply to the dishwasher is secure.

• Look for problems in your washing machine hose connection.

Assess Your Rain Gutters

This job may take some more effort, but it’s just as crucial. If your rain gutters have debris clogging them, that can prevent precipitation from properly draining off your roof and away from your foundation. Water could then pool up window wells and enter your basement.

Get Some Help

Find a trusted neighbor to check on your home a few times while you’re away. Show the person where to find the main water shut-off. Also, give this person the phone number for SERVPRO of Texarkana in case there is water damage. If you take these preventive measures, you shouldn’t have to worry about a water loss. You can then rest easy on your vacation knowing all is well at home.

SERVPRO of Texarkana 903-832-4400.

Commercial Water Damage after Flood in Jefferson, TX

8/7/2018 (Permalink)

This picture shows the amount of water that was in the basement.

After a recent flooding event this Jefferson, Texas commercial building had a sump pump failure in the basement portion of their building resulting in over four inches of water throughout the entire basement level.  Within an hour the SERVPRO of Texarkana crew was on the scene and removed hundreds of gallons of water.  Our crew pumped the water out then extracted the flooring using a truck mounted machine that has 100 pounds per square inch vacuum force.  The baseboards were also removed and the surfaces were prepped to set the drying equipment and dehumidifiers. The structure was dry after about 4 days, our crews reattached the baseboards cleaned the floors and furnishings. The contents were then moved back to their places and they were back in business!

If your Texarkana area home or business has a water damage, call SERVPRO of Texarkana at 903-832-4400.  

Mold Remediation

8/6/2018 (Permalink)

Do you smell something? If you detect a musty odor, a mold community is expanding in your home. Mold can take root anywhere there is organic matter, such as wood, and can manifest in new construction as well as old homes.

Prompt mitigation is vital to avoid mold growth, which can be visible in as little as 24 to 48 hours under certain conditions.

*Keep the humidity between 30 to 60 percent

*Provide for proper drainage away from building foundations.

* Regularly inspect plumbing and appliances for leaks.

* Keep gutters and drains clear of debris.

* Inspect the roof, windows and other areas where water might enter the building and perform necessary maintenance.

* Respond to all water intrusions immediately.

* Contact SERVPRO of Texarkana for assistance if you discover mold.

SERVPRO of Texarkana (903-832-4400) has the right equipment and cleaning chemicals to help with any mold remediation.

SERVPRO of Texarkana is licensed in mold removal in the state of Texas.

What To Do After a Fire: Dealing With the Damage

8/2/2018 (Permalink)

From the first call to 911 to calling in a remediation team, dealing with a fire is extremely overwhelming and stressful. After the fire has been put out it can be hard to know what your next steps should be, so here are a few tips on what you can do to get your life and home back to normal as quick as possible. 

  1. Call in your local SERVPRO remediation specialists. A fire can result in multiple types of damage to your home or business, including water, so call in the professionals who have years of experience in all realms of restoration. 
  2. Call your insurance agent in order to get your insurance claim rolling, and to find out important information such as coverage provisions, emergency housing options, etc. If you are a tenant, call your landlord so that they know to get in touch with their insurance agent.
  3. Do not enter the home until a fire fighter has assured it is safe for you to do so. Once inside try to limit your movement around the home so soot particles are not spread or embedded. Also avoid touching anything to avoid soiling previously clean areas. 
  4. Carefully move any undamaged items that are at risk in the effected area (i.e. television at risk for water damage) to a safe zone if possible.  

Our SERVPRO professionals will be onsite within just a couple of hours after a call to begin the cleanup. We work with insurance agents to ensure that people get their homes or businesses back to normal as quickly as possible. If you experience a fire, do not hesitate to call SERVPRO of Texarkana at 903-832-4400 anytime of the day or night. 

Steps To Take After Suffering Storm Damage

8/1/2018 (Permalink)

Storm damage can occur at any time and can cause an immense amount of harm to your home. Heavy rains can cause flooding and powerful winds can cause roof damage and downed trees on your property. Some post-storm damage can create safety and health hazards as well, so having a strategy to deal with damage will help you to be ready to take steps immediately after the storm.

Take Safety Precautions

Heavy winds and rain can create physical hazards such as collapsed roofing materials, window damage, collapsed walls or standing water in the basement or home interior. In addition, moisture can soak into furniture, carpeting, and building materials making the perfect environment for mold growth that can cause health issues. Shut off the main gas line if you smell gas. Beware of broken glass, exposed nails, and other sharp objects on the property. Contact SERVPRO of Texarkana to help do basic tasks to secure your property and make it safe to use. If necessary, arrange for an alternative place for you and your family to live while your property is being restored to a safe living condition.

Photograph the Damage

If it is safe to move around your property, use your cell phone or a camera to photograph the damage so that you will have a record for your insurance company. This action will ensure that you are fully compensated.

Contact Your Insurance Company

Contact your insurance agent to notify them about the damage to your home immediately. The company will send out an adjustor to determine the extent of the damage so that payment for repairs can be made.

SERVPRO of Texarkana 903-832-4400

Why Choose an IICRC Certified Firm?

7/31/2018 (Permalink)

SERVPRO of Texarkana is proud to be an IICRC certified firm. IICRC, or the Institute of Inspection Cleaning and Restoration Certification, is a non-profit organization for the cleaning and restoration industry. The goal of the IICRC is to establish and advance globally recognized standards and certifications for the inspection, cleaning, and restoration and installation industries. To accomplish this goal, the IICRC sets standards and certifications for inspection, cleaning, and restoration. The IICRC ensures that when consumers hire a certified firm or technician that they have hired experts who will provide reasonable assurance that work will be completed in accordance with the industry's "standard of care." The technicians of SERVPRO of Texarkana set themselves apart through training, experience, and comprehensive examination.

If fire, water, or mold damage your business, please contact SERVPRO of Texarkana at (903) 832-4400. 

For more information about the IICRC, please visit https://www.IICRC.org/

Fire Damage Restoration

7/31/2018 (Permalink)

Fire damage restoration is yet another SERVPRO of Texarkana specialty.  Our technicians work diligently to clean your structure and/or contents to preloss condition.  SERVPRO of Texarkana fire damage restoration includes the following services:

  • Mitigation services—these services secure the structure and prevent further damage. Structures that are wet due to fire-fighting procedures will need emergency drying to prevent secondary water damage
  • Structural Cleaning Services—Removal of the smoke residues from the structure and deodorizing odors given off by the residues
  • Contents Cleaning Services—Personal property within a residence, office, or other building must be cleaned of smoke resides.  Contents cleaning can be held within the structure or may require packing and moving to a separate location for cleaning and storage.

Fire damage situations are all different.  SERVPRO of Texarkana knows that each situation requires a unique solution.  Let our Fire Damage Restoration technicians restore your property to preloss condition meanwhile treating you and your family with empathy and respect that you deserve.

Call SERVPRO of Texarkana today! 903-832-4400

Mold Damage Emergency Tips

7/31/2018 (Permalink)

Significant mold growth can occur in 48-72 hours under the right conditions.

What you can do until help arrives

In as little as 48 hours, mold can quickly become a problem in your home or business when there’s a water intrusion, like a roof leak or leaking water line. Mold can cause health effects and can also cause significant damage to your property. SERVPRO of Texarkana professionals have the training, protective gear, and specialized equipment necessary to handle your mold problem.

Have a Mold Problem? Call Us Today 903-832-4400

If you have a mold problem in your home or business, your primary focus should be safety:

  • Significant mold growth can occur in 48-72 hours.
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems.
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact a SERVPRO Franchise Professional for mold remediation services.

What NOT to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

What is the difference between Mold Removal and Mold Remediation?

7/31/2018 (Permalink)

Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy.

A qualified restoration company understands the science behind mold and mold growth. SERVPRO of Texarkana has the training and expertise to remediate the mold in your home or business. Mold remediation focuses on getting mold levels back to normal, natural levels.

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same.

  • Step 1: Emergency Contact- SERVPRO of Texarkana 903-832-4400
  • Step 2: Inspection and Mold Damage Assessment
  • Step 3: Mold Containment
  • Step 4: Air Filtration
  • Step 5: Removing Mold and Mold-Infested Materials
  • Step 6: Cleaning Contents and Belongings
  • Step 7: Restoration

Is It Going To Rain Today? Understanding the Weather Forecast

7/31/2018 (Permalink)

(Courtesy: National Weather Service/NOAA, Department of Commerce)

Since we do 24 hour emergency weather damage cleanup we definitely keep an eye on the weather.  Each time it rains or storms we can get a wide range of phone calls from overflowing sump pumps to leaky windows and roofs, so it's important for us to follow and understand Weather Forecast Terminology.  Here's some helpful information that should help you understand what all those weather terms mean.

Every day people check the weather forecast to plan their daily activities, but do they really understand what the meteorologist is telling them?  This blog is intended to develop a better understanding of those forecasts.  It is designed to help people make informed decisions about travel plans, sports practices and events, campouts or other outdoor activities before hazardous weather develops.

The National Weather Service (NWS) is the federal agency charged with providing weather services to the nation.  It is the official source of watches, warnings and advisories for hazardous weather.  Weather forecasts and warnings can be received directly from the NWS through its nationwide network of NOAA Weather Radio.

This blog will use terminology as defined by the NWS.  Forecast products issues by countries other than the US have different criteria.  Forecasters outside of the NWS (such as on radio and television) may use different terms or place a different meaning on weather terms.

Weather Forecast Terminology

The basic weather forecast includes the following weather elements: precipitation, probability of precipitation, sky condition, temperature and wind.  Forecasts describe the weather in 12-hour increments such as "today", "tonight" and "tomorrow."  Forecasters often use descriptive terms to convey the forecast message.  While these terms may be subjective, the NWS attempts to standardize them.

Details on precipitation probabilities, sky conditions and wind will be provided in future blogs as well as information about additional Basic Weather Terms and Fire and Thunderstorm Related Terms.

Call SERVPRO of Texarkana 903-832-4400 for our storm services.

Top 10 most Popular Places to Find Water Damage in the Home

7/31/2018 (Permalink)

A homeowner never forgets that awful moment when they realize that their home has been affected by water damage.  Whether it's caused by a broken pipe, a slab leak or flooding, finding water damage in your home is never fun.  While not all types of water damage is avoidable, knowing the most popular places where water damage occurs can be helpful in detecting and preventing further water damage to your home.  SERVPRO of Texarkana has compiled a list of the top 10 most popular places to find water damage in your home.

  1. Have you checked your roof? A homeowner's roof is the shield against all outdoor threats, like rain or snow.  When that shield is damaged, it opens the entire house up to being affected by water damage.  Be sure that your roof received the property maintenance it needs so you can prevent water damage from entering your home.
  2. Do you have any leaking pipes? A pipe leak is one of the most common ways a house can be affected by water damage.  That's why it's so important to regularly check your pipes to make sure that there are no leaks or ruptured pipes.
  3. Is your washing machine malfunctioning? When it's working correctly, a washing machine is a great thing.  But when a hose breaks during a wash cycle, this allows for a major amount of water to enter your laundry room area, causing a potential for water damage.  Just to be safe, it's helpful to pull the washing machine out a bit and check to make sure everything is undamaged, secure and intact.
  4. Are your windows not shutting properly? Windows can add lots of natural light as well as bring charm or character to a home.  But when windows are not sealed properly, there is room for lots of damage to be done.  Make a habit in checking to see if your windows are closing properly.  To check, place your hands over where the window closes.  If the window is shut entirely and you can still feel a draft, it is important to have it fixed as soon as possible.  The last thing you want is water or moisture coming into your house because of a faulty window.
  5. Is the caulking in your shower starting to down? As a shower ages, its caulking starts to deteriorate, which can lead to the caulking being brittle, eventually causing a leak.  If this starts to happen, you are at a greater risk of water damage affecting your bathroom area.  In order to avoid this from happening, take a look at the seal in your shower and inspect for weak points where damage could possibly occur.  If you find any areas that are weak, be proactive and fix the area.  On top of that, be sure to check around the outside of the shower, as that can be a good indicator of a leak.
  6. Do you have a flood in your basement? A basement flood can happen for many reasons.  There might have been a sewage backup, or even a simple pipe bursting in your home; these are all ways a homeowner's basement could possibly flood.  Unfortunately, all of these situations are not really preventable, so the best thing you can do is be on top of handling the water damage.  If not handled quickly, that flood can turn into extensive water damage.  If your basement has been affected by a flood, install a sump pump.  While it cannot completely rid your home of the damage, it can help reduce the water damage.  Then be sure to call SERVPRO of Texarkana so we can take the proper measurements in completely removing the water damage from your basement.
  7. Is the area around your toilet wet? A toilet leak is one of the harder water leaks to find, due to how close it sits next to the shower.  Many mistake a toilet leak for water dripping after taking a shower.  Because of this, it's hard to distinguish a toilet leak from dripping water from taking a shower.  To minimize potential water damage to your bathroom, be sure to inspect the toilet area on a regular basis.  There are many reasons as to where a toilet leak can stem from.  It can come from an overflowing toilet, a lose hose in the toilet's system, cracks in the bowl of the toilet, or even old caulking.  No matter where the toilet leak originates from, it can be agreed that it is never fun having to deal with a leaking toilet's consequences, so be sure to check these places frequently and seek assistance if you notice any extra water.
  8. Have you checked underneath the kitchen sink? Whether there is a leak in your sink pipes or not, the area beneath your kitchen sink provides the perfect location for water damage and mold to grow.  Think about that environment: it's warm, humid and a lot of air passes through that area.  These are all elements that would welcome mold and water damage as a guest.  If on top of that you have a pipe leak or a loose washer, the likelihood of water damages forming in that area is that much greater.  While it's not always avoidable, try not to overcrowd the cabinet and look under the items placed in the cabinet for any possible water damage.  Doing this can't always stop the formation of water damage, but it can definitely help locate the damage a lot sooner.
  9. Is your refrigerator working correctly? If your refrigerator or freezer is leaking, you may have a broken hose or a malfunctioning ice cube maker.  A leak like that typically results in a pool of water underneath your refrigerator, which can cause water damage to your kitchen.  Check below the refrigerator every once and a while to be sure that your refrigerator is not leaking.  If your refrigerator is old and tends to malfunction, it is important to check it even more often.
  10. Have you looked at the base molding in your bathroom? Taking a shower or bath can be a time for relaxation.  The steamy, warm water can feel great, especially after a busy and hectic day.  But it's important to make sure you are ventilating the room with an open window or fan, as the moisture of the shower or bath can cause water damage to your bathroom.  While the base molding might seem like an odd place to check for water damage in a bathroom, the moisture from taking a bath or shower can evaporate into the paneling and cause damage behind it, resulting in water damage to the base molding.  Check the base molding for loose areas in the panel, mold and discoloration, as these are all sign of water damage.

We at SERVPRO of Texarkana know that sometimes, water damage is unavoidable.  But we are confident that by checking these places listed above more frequently will help homeowners detect signs of water damage sooner, hopefully resulting in less damage to your home.  If you find any water damage in your home, contact SERVPRO of Texarkana today!  We're happy to help with any and all of your water damage restoration needs! 903-832-4400.

SERVPRO of Texarkana Arrives Quickly to Dry Out Your Flooded Property and Help Prevent Any Secondary Damages

7/27/2018 (Permalink)

Flood damage is perhaps one of the most overwhelming forms of property damage that you can find inside of your home. Debris carried by the storm waters can break a window and allow water to rush into your basement. You may have thought that you managed to weather the severe storm with little damage to your house, but upon checking your basement, you quickly realize that is not the case. Finding several inches of water inside of your home can leave you in an unfavorable position, but it is essential to call for professional help as soon as possible.   The longer that you allow the water to remain in your home the worse the outcome can be. Waiting to try and compare all of your options is enough time to damage the carpet, the floor underneath, your belongings, and the structure of your residence. Mold spores are everywhere and relatively harmless in their primary form but, if they find a source of water, they may begin to grow into a mold colony. If you find water damage of any kind in your home, it is better to be safe rather than sorry.   Our SERVPRO techs can arrive at the scene of the flood damage swiftly. We strive to get the water out of your home as soon as possible, so we use advanced technology designed to remove it quickly. SERVPRO technicians will bring tools like extractors, wet/dry vacuums and portable pumps to your property. Extractors not only pull the water away, but they also have a heating element that serves to help dry your furniture and carpets as we remove the water. Once we remove all of the floodwaters, SERVPRO can focus on detecting any excessive moisture and drying out the structure of your home using our state of the art drying equipment.   Do not wait when you find flood waters in your home. Dial (903) 832-4400 to reach out to SERVPRO of Texarkana. Let us help you remove the water and return your basement to its preloss state.

Water Damage Emergency Tips

7/26/2018 (Permalink)

What you can do until help arrives.

After any water damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!
  • What To Do After Flooding
  • Have A  Water Damage Emergency? Call (903-832-4400)
  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors

.

  • What NOT To Do After Flooding
  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

AFTER A DISASTER - WE CAN GET YOU BACK IN BUSINESS FASTER

7/6/2018 (Permalink)

Air scrubbers being set up at Holiday Inn, the fire was quickly extinguished but not before smoke and soot spread throughout the floor.

For a business owner, a fire or water damage can be disastrous. It not only results in property and inventory loss, but oftentimes it also means a temporary loss of business. When you're depending on that business for your own livelihood and/or that of your employees, you don't have months to spare during a long drawn out restoration process. 

In the aftermath of a disaster, quick response time can help minimize property damage as well as inventory or content loss. Here are some tips to help you be prepared for both a disaster and a quick turn around in the restoration process. 

1) Download the SERVPRO READY Plan App.

The SERVPRO Ready Plan mobile application provides home and business owners with a quick and convenient way to call in SERVPRO professionals when disaster strikes. The Ready Plan app is a free emergency preparedness tool offered by SERVPRO and  it can be downloaded on any smartphone. 

For more information on the SERVPRO READY Plan mobile app and how it can help you be more prepared, contact the Restoration Professionals SERVPRO of Texarkana at 903-832-4400. Don't wait for a disaster to happen to download this app, do it today!

2) Call SERVPRO of Texarkana (903)832-4400

Our highly trained professionals have the knowledge, equipment, products and the latest technology to get your property restored and have you back in business in the shortest time possible. They will be on scene within hours to assess and begin working to get your business back to normal. The sooner a SERVPRO professional is on the scene, the sooner your restoration process can begin. 

3) Call your insurance agent and start documenting damage and inventory.

Without risking your safety, try and take photos and document any areas or items that may have been affected in the disaster. This will help both the SERVPRO professionals - so they know what to target - and your insurance agent - so they can start preparing the claim. 

With help from SERVPRO of Texarkana your business can be back up and running quickly. If you experience a water or fire damage, mold, or any other kind of disaster call us anytime on our 24-hour emergency phone line 903-832-4400. 

TORNADO KNOWLEDGE

7/2/2018 (Permalink)

Destruction caused by Tornado in Moore, OK

Since Northeast Texas is located in "Tornado Alley" - an area of North America prone to tornadoes includes the states of Texas, Oklahoma, Kansas, Nebraska, and South Dakota - many of us that live here are used to dealing with the threats that tornadoes provide, but is our knowledge really up to scratch?

Since we are currently in the middle of tornado season, mid-March through June (although tornadoes can occur at anytime of the year), check out these tips to see if you know everything you need to know about staying safe during a tornado. 

  • You should NOT open windows during a tornado. It is a common myth that it equalizes the pressure in your house; however, it does not do anything other than cause you to spend precious time outside of your shelter area. Doors should also not be opened, as it makes it easier for dangerous debris to fly into the house. 

Always pick an interior room, on a ground floor, and without windows as a shelter. If it is an option try to be in a room close to the north or northwest side of your home as tornadoes

PREVENTING MOLD - CONTROLLING HUMIDITY, TEMPERATURE AND VENTILATION

6/29/2018 (Permalink)

Mold growing inside the wall cavities resulting from a water loss that the owners thought they handled themselves, until the smell started.

The key to preventing and stopping indoor mold growth is to control excessive moisture and condensation. Keeping susceptible areas in the home clean and dry is critical. In general, mold will not grow indoors without water, dampness or excessive moisture.

Three main factors contribute to condensation of water on building surfaces:

  • Relative Humidity: Condensation occurs when the air is saturated with water and it cannot hold any more moisture. For example, steam generated from bathroom showers or from cooking can fill up the air with moisture, which will then condense into drops of water on cooler surfaces, such as mirrors and windows. Where possible, localized sources of humidity, such as clothes dryers, should be directly vented to the outdoors. To lower indoor humidity during warm, humid weather, air conditioners should be used.
  • Temperature: Warm air holds more moisture than cold air. Condensation occurs when warm humid air comes into contact with a cold surface and the moisture condenses into water. This can often be seen on single-pane windows, where water condenses and then runs down, causing the wood frames and sills to rot and the wall under the windows to blister.
  • Poor Ventilation: Indoor humidity can build up if there is not enough ventilation and exchange of indoor and outdoor air. Where there is little or no air movement, such as behind dressers and cabinets, surfaces can remain cooler than surrounding areas, which can lead to increased condensation and mold growth. It is recommended that the area is ventilated and the occupants use exhaust fans (vented to the outdoors) to remove moisture from high-humidity areas, particularly in bathrooms, kitchens, and laundry areas. Furniture should be moved slightly away from walls so that air can freely pass behind it. Air should be allowed to circulate between rooms and regularly ventilate to remove humid air. Fans should be used as needed. 
  • In the case of floods or leaking pipes, any standing water should be promptly removed and water-damaged materials should either be dried out and cleaned, or removed and replaced. Porous materials that are wet for more than 48 hours are likely to produce mold growth and should be discarded. In instances where the water damage is extensive, it is recommended that you call SERVPRO of Texarkana at 903-832-4400, so that we may assist you in preventing mold growth after a water damage,or to remove the mold if it is already an issue. SERVPRO of Texarkana is a licensed mold remediation contractor in the State of Texas.
  • Other things that can be done are to clean and repair gutters regularly, make sure the ground slopes down and away from the home’s foundation and keep air conditioner drip pans and drain lines clean. In addition, in air conditioned buildings in hot and humid climates, vinyl wall coverings on the interior sides of exterior walls should not be used, as these materials can trap moisture, resulting in mold growth underneath them.

HAIL DAMAGE

6/28/2018 (Permalink)

Hail can cause significant damage to your home's roof.

Hail is a common occurrence around Northeast Texas during storm season each year. Hail was the number one cause of homeowners insurance losses in Texas during the period from 1999-2011, at $10.4 billion. Knowing more about hail can help you be better prepared for the next time a storm hits - here are some interesting hail facts and tips:

  • According to the National Oceanic and Atmospheric Association (NOAA) hail is responsible for over $1 billion dollars of property and crop damage each year.
  • Hail can vary in size from pea-sized to pieces larger than grapefruits. While pea size hail is not particularly dangerous, it can cause roof damage over time that may eventually lead to a water damage. 
  • Hail comes from a specific type of thunderstorm cloud called a cumulonimbus. 
  • Hailstorms rarely last longer than 15 minutes, and typically last an average of 6 minutes.
  • Meteorologists consider hail that has a diameter of 3/4 an inch or greater capable of causing significant damage to buildings and humans.

EMERGENCY SUPPLY KIT and EMERGENCY READY PROFILE

6/28/2018 (Permalink)

Contact SERVPRO of Texarkana to get your ERP today at no cost to your business. 903-832-4400 ask for Chris or Carri

Severe weather can happen anytime, anywhere. In Northeast Texas we are particularly prone to experiencing severe weather throughout every season. 

Approximately 98% of all disasters declared emergent by the president are weather-related, leading to around 500 deaths per year and nearly $15 billion in damage. Preparing an emergency supply kit can help keep you and your family safe if you're ever caught in an severe storm situation. 

Build an Emergency Supply Kit

  • Water (1 gallon per person per day)
  • Food (non-perishable 3-day supply)
  • Manual can opener
  • Battery operated radio, preferably a NOAA Weather Radio
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Clothing
  • Dust masks or bandanas
  • Plastic sheeting, garbage bags and duct tape
  • Wrench or pliers to turn off utilities
  • Hygiene items
  • Important documents; copies of insurance policies, identification and bank account information
  • Cash
  • Fire extinguisher
  • Matches in a waterproof container
  • Contact SERVPRO of Texarkana for more readiness tips and tools, including SERVPRO’s Emergency READY Profile (ERP). Having an ERP in place for your facility can help minimize business interruption in the event of a disaster. Contact SERVPRO of Texarkana at 903-832-4400 and ask for Chis or Carri – they can get you set you up with an emergency disaster plan that will help you get back in business sooner.

Looking Out for Your Business

6/22/2018 (Permalink)

Protecting a business from a major fire or water damage is not something that is at the forefront of any commercial property owner's mind, but knowing what to do should that situation ever arise is vital. Here is some information about the various categories of structure damages, and the safety precautions surrounding them, that every business owner should know:

  • Fire classifications and extinguishers - A fire with a stable supply of fuel, oxygen, and heat can double in size within 60 seconds; therefore, quick action is key to preventing catastrophic damage. Fires, and their extinguishers, are categorized into 5 different classes based on fuel types. An ABC fire extinguisher is typically what most people stock within their homes and businesses as it is versatile – it can extinguish 3 out of the 5 fire groups; however, fires result from Class K type situations, which require their own specific extinguisher. Click on the link above to learn more. 
  • Mold myth and facts - Bleach does not kill mold, it can even make a mold problem worse. It is effective if the growth is on a hard, solid surface, such as tile or glass, but it will not work when the surface is porous. Unfortunately, many growths occur on these materials, like drywall and wood, in our homes. Bleach does not soak into porous materials, which means it can’t reach the growth spread out through the pores, it only kills the surface. The outer surface of the affected area will appear clean, as the bleach will have whitened any stains and scrubbed away the exterior mold, but the internal mold will be quick to grow back.
  • Signs of water damage - While it may seem like water damages should be easy to spot, many times their signs are subtle and hard to find. Water damages, particularly when they go unnoticed for a long period of time, can cause extensive damage to the structure of homes and they encourage mold growth. Early intervention can save you time and money. These signs can include stains, peeling, and a bad odor. To learn more about the signs of water damage follow the link above. 

If you experience any damage to your commercial property due to fire, water, or even mold call SERVPRO of Texarkana at 903-832-4400.  Our team of certified professionals is standing by to  handle all of your restoration needs. 

Celebrate Safely with a Recipe for Safety

6/22/2018 (Permalink)

Each holiday season, families gather to celebrate by preparing delicious feasts, but if you don’t practice safe cooking habits, your holiday could become hazardous very quickly. According to the National Fire Protection Association, cooking fires are the number one cause of home fires and home injuries. The leading cause of fires in the kitchen is unattended cooking. It’s important to be alert to prevent cooking fires.

  • Be alert! If you are sleepy or have consumed alcohol don’t use the stove or stovetop.
  • Stay in the kitchen while you are frying, grilling, boiling, or broiling food.
  • If you are simmering, baking or roasting food, check it regularly, remain in the kitchen while food is cooking, and use a timer to remind you that you are cooking.
  • Keep anything that can catch fire – oven mitts, wooden utensils, food packaging, towels or curtains – away from the stovetop.

If you have a cooking fire, consider the following safety protocols to help keep you and your family safe.

  • Just get out! When you leave, close the door behind you to help contain the fire.
  • Call 911 or the local emergency number after you leave.
  • For an oven fire turn off the heat and keep the door closed.
  • If you try to fight the fire, be sure others are getting out and you have a clear way out.
  • Keep a lid nearby when you are cooking to smother small grease fires. Smother the fire by sliding the lid over the pan and turn off the stove-top. Leave the pan covered until it is completely cooled.

SERVPRO of Texarkana Professionals wish you a safe a happy holiday season.  Call us at 903-832-4400 for prompt and expert service.

Fire Classifications and Extinguishers

6/22/2018 (Permalink)

Every family should have a fire escape plan, working smoke alarms, and at least one fire extinguisher on each level of their home. A fire with a stable supply of fuel, oxygen, and heat can double in size within 60 seconds; therefore, quick action is key to preventing catastrophic damage. Fires, and their extinguishers, are categorized into 5 different classes based on fuel types. An ABC fire extinguisher is typically what most people stock within their homes as it is versatile – it can extinguish 3 out of the 5 fire groups; however, many household fires result from Class K type situations, which require their own specific extinguisher. Read the following information to learn more about these fire groups and the methods to extinguish them.

Fire Classes

Class A - Typical sources of these fires include trash, fabric, paper, wood, and plastics. Class A fires are the most common, and they will burn as long as heat, oxygen, and fuel are available. Water is a good extinguisher for these fires because it reduces heat. Water based and foam extinguishers can also be used.

Class B - Fires with fuel bases of flammable gases or liquids, not including those used/produced in the kitchen (see Class K). Some examples of Class B fuels include gasoline, propane, butane, kerosene, alcohol, solvents, and paints. These fires are typically difficult to extinguish, and they produce thick smoke. Water can spread a liquid fuel source, so it is best to extinguish these fires by smothering the flames with a foam extinguisher.

Class C - Fires that originate from electrical equipment. More common in industries that use large electrically sourced machinery, but can occur in homes with faulty wiring, overloaded outlets, etc. The first step to extinguishing these types is to turn off the electricity source. Water should not be used to control electrical fires, neither should foam extinguishers, instead use carbon dioxide and dry powder extinguishers (ABC).

Class D – Fuels for combustible metal fires include titanium, aluminum, magnesium, and potassium. They typically occur in laboratory settings, but can sometimes happen in various business industries. The intensity of a metal fire may be increased using water or foam; so many times fire fighters will allow these fires to burn themselves out.

Class K – Two out of five household fires begin in the kitchen. Their fuel types include vegetable and animal fats, grease, and cooking oil. They can be extremely difficult to extinguish because of the high temperatures in which they burn at. Water will not extinguish these fires, it may even increase their severity by spreading the flames. Class K fires require their own personal extinguisher (K) that contains a wet chemical formula to cool off high temperatures and prevent re-ignition.

Use Caution with Extinguishers

During a fire the immediate concern should be for yourself and your family members. Before you attempt to extinguish a fire make sure the fire department is being called and that everyone in your home is aware of the situation. Only use an extinguisher while a fire is small and manageable. Never try to extinguish a fire if you are unsure on how to use an extinguisher correctly, there will be no time for reading instructions. If you have any amount of doubt regarding extinguishing a fire, don’t do it. Leave it to the fire fighters and get yourself to safety.

If you experience a fire in your home, SERVPRO of Texarkana is here to help. Our professionals will quickly assess the impact of the flames, smoke, and moisture to create a personalized restoration plan for your home. If you have a fire damage, don’t hesitate to call SERVPRO of Texarkana for 24-hour emergency services at 903-832-4400.

Speed Up Your Restoration Process

6/22/2018 (Permalink)

For a business owner, a fire or water damage can be disastrous. It not only results in property and inventory loss, but oftentimes it also means a temporary loss of business. When you're depending on that business for your own livelihood and/or that of your employees, you don't have months to spare enduring a long drawn out restoration process. 

In the aftermath of a disaster, quick response time can help minimize property damage as well as inventory or content loss. Here are some tips to help you be prepared for a disaster and expedite the restoration process. 

1) Download the SERVPRO READY Plan App.

The SERVPRO Ready Plan mobile application provides home and business owners with a quick and convenient way to call in SERVPRO professionals when disaster strikes. The Ready Plan app is a free emergency preparedness tool offered by SERVPRO and it can be downloaded on any Smartphone. 

For more information on the SERVPRO READY Plan mobile app and how it can help you be more prepared, contact the Restoration Professionals of SERVPRO of Texarkana at 903-832-4400. Don't wait for a disaster to happen to download this app, do it today!

2) Call SERVPRO of Texarkana (903)832-4400

Our highly trained professionals have the knowledge, equipment, products and the latest technology to get your property restored and have you back in business in the shortest time possible. They will be on scene within hours to assess and begin working to get your business back to normal. The sooner a SERVPRO professional is on the scene, the sooner your restoration process can begin. 

3) Call your insurance agent and start documenting damage and inventory.

Without risking your safety, try and take photos and document any areas or items that may have been affected in the disaster. This will help both the SERVPRO professionals - so they know what to target - and your insurance agent - so they can start preparing the claim. 

With help from SERVPRO of Texarkana your business can be back up and running quickly. If you experience water or fire damage, mold, or any other kind of disaster call us anytime on our 24-hour emergency phone line 903-832-4400.

Flooding Can Happen Anywhere

6/22/2018 (Permalink)

A list of possible floods Give SERVPRO of Texarkana a call for all you flooding needs. 903-832-4400

According to the National Weather Service (NOAA), "Approximately 75% of all Presidential disaster declarations are associated with flooding." NOAA lists the most common flood hazards in the United States are:

  • Flash Flooding
  • River Flooding
  • Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems
  • Burn Scars/Debris Flows (Caused by Wildfires)
  • Ice/Debris Jams
  • Snowmelt
  • Dry Wash (Caused by heavy rainfall in dry areas)
  • Dam Breaks/Levee Failure

Just because you haven't experienced a flood doesn't mean you won't in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3.5 billion in annual losses in the US, and commercial flood claims average more than $75,000 (NFIP).

When catastrophic water damage happens to you, the Professionals at SERVPRO of Texarkana can help! They can help you prepare ahead of time with an Emergency Ready Profile (ERP), or respond to any size disaster to begin cleanup and restoration to get you back in business as soon as possible. 

SERVPRO of Texarkana Professionals are ready to help make it "Like it never even happened." call us anytime on our 24-hour emergency phone line 903-832-4400

Mold Remediation Steps

6/22/2018 (Permalink)

When there's a water intrusion, like a roof leak or a broken water line, mold can quickly become a problem in your home or business. Mold can affect your health and can also cause significant damage to your property. Fortunately, SERVPRO of Texarkana professionals have the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different, requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a "typical" mold removal process. 

Step 1 - Call SERVPRO of Texarkana

The mold cleanup and restoration process begins when you call us, SERVPRO of Texarkana, at 903-832-4400. One of our representatives will ask a series of questions to help determine the necessary equipment, resources and personnel needed.

Step 2 - Inspection & Damage Assessment

Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold grows best in dark, moist areas with a food source (drywall, wood, etc.), so the areas that promote growth in homes are often out of sight. 

Step 3 - Mold Containment

Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Step 4 - Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO of Texarkana technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Step 5 - Removing Mold & Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth. 

Step 6 - Cleaning Contents & Belongings

SERVPRO of Texarkana cleans your furniture, decorative items, curtains and any other items affected by mold. We use a variety of cleaning techniques to clean and sanitize your belongings. We are also able to remove odors and deodorize using fogging equipment. 

Step 7 - Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. 

SERVPRO of Texarkana Professionals understand mold growth, and have the training and equipment to remediate mold in your home or business. Call us now if you suspect mold growth in your home at 903-832-4400

What do you consider Water Damage?

6/22/2018 (Permalink)

We are not talking about phone water damage because the whole world knows you put the phone in a bag covered in rice, the rice absorbs the moisture and your phone is almost as good as new (key word: almost). But we are talking about a large scale water loss like what comes after a flood.

Water damage can be so many things but you know if you have water damage if there is rooting of wood, growth (mold), rusting of steel, and delaminating of material such as plywood. For some folks, it is a minor water damage like a stain in the ceiling from water coming in after a rain, but for others it is a bit more catastrophic like with a flood where water comes in and there is no stopping it.

Causes

Other than a flood, there are more causes for water damage. There can be a broken dishwasher hose, or maybe a washing machine overflow. It could also be broken or leaking pipes or maybe a clogged toilet. All of these and more could be causes of water damage. I recommend checking all pipes, drains, toilets, and anything that has waterflow or access to water to avoid this loss.

But be careful when going to fix water damage on your own. There are three categories of water and one is safe for you to clean without professional help.

Categories of Water

  • There is “Clean Water” which is water that comes from a broken water supply line and a tub or sink overflowing. This is safe to clean on your own.
  • The second it “Grey Water” which is water that comes with some degree of chemicals and microorganisms that contaminate and can cause health problems if consumed in any way. This water can be coming from toilets overflowing, a sump pump failure and water discharge from a dishwasher or washing machine.
  • The last category is called “Black Water” and this is the gross, unsanitary water that comes from sewages, rising waters from streams and rivers, and standing water. “Grey Water” if not properly cleaned up can become “Black Water.”

In sure there are other cleanup companies that can do all the work but I can tell you with certainty no one will make it look "Like it never even happened." SERVPRO of Texarkana is at your service! If you have any questions or concerns about potential water damage in your home or business, give us a call at 903-832-4400 and we will gladly come out and assess what you need. If you need our services, we will make sure it looks "Like it never even happened."

Mold Myths and Facts

6/22/2018 (Permalink)

There is a lot of information about mold out there, but how much of it is true? No one wants to deal with this issue, but it is important to know which are the correct steps, and which are wrong, if it becomes a problem in your home. There are many mold myths that could lead to the spreading of growth if they are followed. To ensure you know fact from fiction, we have outlined some of the most well-known myths as well as the facts. 

Bleach Kills Mold

Bleach is a not good option for killing mold. It is effective if the growth is on a hard, solid surface, such as tile or glass, but it will not work when the surface is porous. Unfortunately, many growths occur on these materials, like drywall and wood, in our homes. Bleach does not soak into porous materials, which means it can’t reach the growth spread out through the pores, it only kills the surface. The outer surface of the affected area will appear clean, as the bleach will have whitened any stains and scrubbed away the exterior mold, but the internal mold will be quick to grow back.

Bleach may even intensify a mold problem. The chlorine in bleach quickly evaporates which leaves behind a lot of water. Water that will soak into porous materials and then feed the mold that was left behind, potentially making the problem worse than it was originally.

Dead Mold Doesn't Need to Be Removed

Killing mold should not be the goal during remediation. Even “dead” mold can continue to act as an allergen and spread throughout your house. In order to remove all risks of continued growth in your home the affected areas need to be completely removed with correct remediation procedures. 

Any Black Mold is Toxic

There are over 100,000 different species of mold, and they can be any size, shape, or color. Just because a growth is black it does not mean that it is Stachybotrys Chartarum, the species that is known as the toxic black mold. The only way to truly identify the species of mold in your house is for it to be tested by an industrial hygienist. 

Fix Mold by Painting Over it

Although it is a common practice, you cannot fix a mold problem by painting over it. Even when using mold resistant paint, a growth will not be killed or prevented from spreading. Paint will, however, make it more difficult to see when the mold has grown.

Mold resistant paint can be used in rooms with high moisture levels, such as bathrooms and kitchens, to help prevent growth. Using this paint is in no way a guarantee that you will never experience a mold problem, but when painted on dry, mold-free surfaces it can help prevent it in at risk rooms.

Mold Must be Tested Before it is Removed

Having mold testing can be an important, and expensive, step when determining if you have a mold problem in your home; however, it is not always necessary. All mold, regardless of its type, should be treated in the same manor by a remediation company. If your home is showing signs of mold, particularly if there is visible growth, then you know you have a problem that must be handled. Unless you personally want to know which species of mold is growing in your home, testing is unnecessary when it comes to removing it as the procedure and precautions taken should remain the same.

Mold is Only a Problem in Old Homes

Many people associate mold with older homes, but it can grow in any house, regardless of age, when provided with the right conditions. All mold requires to grow is darkness, a food source (typically drywall or wood in a home), and moisture. If you have any excessive moisture problems in a new home, you may soon have a mold issue too.

Stop Mold Now!

If you have mold in your home don’t spend the time worrying about what information is right or wrong, call in the professionals. SERVPRO of Texarkana employees have the training and equipment to remove any growth from your home and reduce the potential for mold problems in the future. Call us now at 903-832-4400.

Preventing Mold in Your Bathroom

6/22/2018 (Permalink)

Mold in bathrooms is a common problem in almost every home. Darkness combined with excessive moisture provides the perfect conditions for consistent mold growth. Constantly cleaning and re-caulking, to keep a growth problem under control, can be time consuming and expensive. The best defense against mold is to prevent it from occurring in the first place. Here are a few tricks to help you stop mold growth in your bathroom:

  • Run the ventilation fan while you are showering, and leave it on for 15 minutes after. If you don’t have a fan open a window or use a dehumidifier.
  • Use a squeegee after a bath or shower to remove some of the excess moisture. Instead of a squeegee, a small towel can be used to dry any accumulated water.
  • Try to avoid keeping a lot of things inside of the bath/shower. They can hide mold growth as well as collecting water to promote it. Children’s toys are particularly notorious for growing mold, so be sure to dry them as much as possible and clean them regularly.
  • Fix leaky faucets and shower heads.
  • Use a shower curtain that can be put in the washing machine. There are also many mold-resistant liners available.
  • Clean out the shower and wash bathroom rugs regularly.
  • Check for any other signs of mold in the bathroom under the sink, behind the toilet, etc.

If you are consistently experiencing mold in your bathroom, regardless of how often you clean, then you may have a larger, hidden growth problem. Call SERVPRO of Texarkana at 903-832-4400, and one of our mold experts will be at your house quickly to assess the issue.

Emergency Supply Kit

6/22/2018 (Permalink)

Severe weather can happen anytime, anywhere. In North Texas we are particularly prone to experiencing severe weather throughout every season. 

Approximately 98% of all disasters declared emergent by the president are weather-related, leading to around 500 deaths per year and nearly $15 billion in damage. Preparing an emergency supply kit can help keep you and your family safe if you're ever caught in an severe storm situation. 

Build an Emergency Supply Kit

  • Water (1 gallon per person per day)
  • Food (non-perishable 3-day supply)
  • Manual can opener
  • Battery operated radio, preferably a NOAA Weather Radio
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Clothing
  • Dust masks or bandanas
  • Plastic sheeting, garbage bags and duct tape
  • Wrench or pliers to turn off utilities
  • Hygiene items
  • Important documents; copies of insurance policies, identification and bank account information
  • Cash
  • Fire extinguisher
  • Matches in a waterproof container

Contact SERVPRO of Texarkana at 903-832-4400 for more readiness tips and tools, including SERVPRO’s Emergency READY Profile (ERP). Having an ERP in place for your facility can help minimize business interruption in the event of a disaster.

TYPES OF SMOKE

6/21/2018 (Permalink)

Bedroom after a fire loss

The damage to your property following a fire can often be complicated due to the unique behavior of smoke.

There are two different types of smoke – wet and dry.

Before restoration begins, SERVPRO of Texarkana's Restoration Professionals will survey the loss to determine the extent of impact from fire, smoke, heat, and moisture on the building materials and contents. The soot will then be tested to determine which type of smoke damage occurred. Pretesting determines the proper cleaning method and allows us to focus on saving your precious items.

Sources of Smoke

Wet Smoke (Plastic and Rubber)

Low heat, smoldering, pungent odor, sticky, smeary. Creates smoke webs that are more difficult to clean.

Dry Smoke (Paper and Wood)

Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue (the smoke is produced by evaporation of water from the burning materials rather than from a fire)

Virtually invisible, discolors paints and varnishes, extreme pungent odor; sometimes leaves a thick, sticky yellowish or off-white residue on surfaces.

Fuel Oil Soot (Furnace Puff Backs)

While “puff backs” can create havoc for homeowners, SERVPRO professionals can, in most cases, restore the contents and structure quickly.

Other Types (Tear gas, fingerprint powder and fire extinguisher residue)

Special loss situations require special care.

The Professionals at SERVPRO of Texarkana are trained to handle even the toughest losses. We utilize the latest technology, have up-to-date equipment, protocols and products available to take care of your home and property . If your home or business suffers fire or smoke damage, contact us, at 903-832-4400, to help make it “Like it never even happened.”

PREVENTING GRILL FIRES

6/21/2018 (Permalink)

BBQ Grill flare-up

As we get further into summer more and more people will be lighting up their grills family gatherings and holidays. While it may not seem like an outdoor grill would pose much of a risk to your home, without the proper safety precautions a barbecue can cause extensive fire and smoke damage to your home. The following tips can help you reduce the risk of a grill fire at your home this summer:

  • Inspect the propane tank for holes or loose hoses before using. Periodically check the hose for holes by submerging it in soapy water. If any bubbles form the hose should be replaced.
  • Keep the grill at a safe distance from the home and any flammable items. Never grill under any kind of overhang like a garage or a porch. 
  • Always keep a fire extinguisher in an easily accessible location not too far from the grilling area. 
  • Never leave a lit grill unattended, especially around children or animals that could easily knock it over.
  • Use tools with long handles to keep a safe distance from the flame, and avoid wearing any clothing items that may easily catch fire (i.e. long, baggy sleeves)
  • Always clean a grill after use, while its still hot, with a wire brush to avoid accumulations of fatty, greasy materials. Periodically check and empty any trays below the grill that may collect grease. 
  • If you use lighter fluid to light a charcoal grill, only use charcoal starter fluid. Never add the fluid to a flame, add it before lighting the grill. 
  • If you experience any fire or smoke damage this summer call SERVPRO of Texarkana anytime at 903-832-4400. 

MINERAL BLASTING FOR COMMERCIAL PROPERTIES

6/21/2018 (Permalink)

Commercial job - removing smoke damage from sheathing with a media blaster using ground garnet

Commercial Smoke and Odor Cleaning

One of the major issues after a large scale fire (or a small one for that matter) is cleaning the contents and structure after the loss. This is done in order to eliminate the smoke odor that lingers on everything the smoke touches. On a recent commercial job SERVPRO of Texarkana needed to clean a 10,000 sq ft facility after they experienced a fire. After considering all our available options; hand cleaning, sodablasting, sandblasting, mineral blasting, and dry-ice blasting, we determined that mineral blasting would be the best decision given the requirements of this particular job.

What is Mineral Blasting (Cleaning)?

Mineral blasting is an efficient and cost-effective way for industries to maximize production capability and quality. Mineral blasting is similar to sand blasting, plastic bead blasting or soda blasting where media is accelerated in a pressurized air stream to impact a surface to be cleaned or prepared.

Mineral blasting uses ground garnet media, accelerated at supersonic speeds, and creates mini-explosions on the surface to lift the undesirable item off the underlying substrate.

Why Mineral Blasting?

  • is a nonflammable and nonconductive cleaning method
  • is environmentally responsible and contains no secondary contaminants such as solvents
  • allows most items to be cleaned in place without time-consuming disassembly
  • can be used without damaging active electrical or mechanical parts or creating fire hazards
  • can be as gentle as dusting smoke damage from books or as aggressive as removing weld slag from tooling
  • can be used for many general cleaning applications
  • We are very experienced at using this and other types of processes in order to mitigate any malodors from any type of commercial loss. If you or your company has experienced any type of issue, give SERVPRO of Texarkana a call at 903-832-4400

Its Time to Turn Those A/Cs On

5/29/2018 (Permalink)

A blocked HVAC drain pipe can go un-noticed for an extended period of time resulting in significant and expensive water damage to your home

With the weather turning hot, many of you will be turning on your air-conditioner. Before you do, you should check your HVAC drain line to be sure it is clear of debris and will drain properly – otherwise you may find yourself in need of SERVPRO of Texarkana’s Water Damage Restoration Services.

Here are even more do-it-yourself tips you need to know to keep your HVAC system healthy:

  • Check and replace your air filters often.

The most important thing you can do at home is inspect your air filter. Dirty air filters make your HVAC system less efficient and cause undue strain on its working parts.

Set a reminder each month to check your air filter and replace it if it is dirty or clogged. While the general rule is to change your filter every 30 to 90 days, it may need to be replaced more often if you have pets or open your windows often.

Another thing to consider is purchasing a new high-efficiency pleated air filter. The folds in these filters trap more small particles than traditional filters, keeping your system clean and your family healthy.

  • Keep your AC and heating systems free of debris.

If you have an outdoor unit, it is important to keep the system free of debris. Check your unit every week or so for leaves, pollen, dirt, sticks or other debris. Clear the debris from the top and sides of the system using gloves and, if necessary, a hose. This allows for maximum airflow to the fan and increases your unit’s efficiency and lifespan.

In order to ensure the cleanest system possible, try to remove anything that blocks air flow to the system, leaving about two feet of space around the unit.

  • Clean your registers

Try to keep your registers and ducts clean of dust and debris. Be sure to wipe down your registers as often as possible to keep dust and debris out of your system.

  • Give your humidifier a vacation.

In order to give your system a rest in the summer, turn off your furnace humidifier’s water supply. When the cooler months approach, replace the water panel (also know as humidifier pad), set the relative humidity between 35 and 45 percent, and turn the water supply to the furnace humidifier back on.

  • Listen for unusual noises.

One more passive things you can do is to keep an ear open for odd noises when your system is running. Often times, noises in your system are created by register blockages, debris in the vents, or loose bolts on the furnace or registers.

Keep in mind that your HVAC system is exactly that — a system. As it works, it will make noise. Hearing the motor running or humming, as wells as the fans blowing or air moving through the vents, is totally normal. However, unnatural sounds like rattling, hissing or clanking, or the sounds becoming loud enough to be disruptive, can be signs of problems; and you should consider calling a professional HVAC technician to take a look before the system goes out.

  • Use fans to give your system a break.

Another passive way to keep your system healthy is to use fans when possible to give your system a break.

On hot summer days, use ceiling fans and portable fans to circulate air through the house and help your HVAC system bring the temperature in your home down quicker.

On cooler days, instead of programming your thermostat, open your windows and turn on your fans to circulate the cool air into the house and keep temperatures comfortable.

Giving your system a break when you can will lengthen the life of equipment and save you money on your energy bills.

When the First Responders Have Left - then what?

5/29/2018 (Permalink)

Before and after bioremediation

AFTER THE FIRST RESPONDERS HAVE LEFT

SERVPRO OF Texarkana CAN HELP WITH THE CLEAN-UP

After an accident, crime or tragedy has occurred, SERVPRO of Texarkana is certified to clean-up the site so that the family and friends can begin the healing process.  

Unlike standard house or business cleaning, bioremediation or biohazard cleanup is a service that requires industry expertise, specialized equipment, and appropriate certifications. Improper cleanup can raise health and safety risks, create odor issues and cause further damage to the structure and/or contents.

This is why SERVPRO of Texarkana has worked diligently to become certified through the American Bio-Recovery Association (ABRA). Our bio-recovery technicians are thoroughly trained and certified to clean-up, deodorize, disinfect and remove all potentially harmful biohazards from affected areas to ensure our customers’ property is returned to a safe, livable condition.

Why is Proper Disinfection So Important?

In cases of a death or accident where blood or other bodily fluids are present, there is a risk of exposure to bloodborne pathogens (BBP) and biohazards ranging from viruses like Hepatitis to bacteria like MRSA. Statistics from the CDC show that 1 in 24 people has either Hepatitis B, Hepatitis C, or HIV; and they may not even know it. Because of these potential hazards, SERVPRO of Texarkana follows a safety-focused, science-based remediation process that protects the health and well-being of our customers, employees, and affected properties. Our cleanup protocols follow OSHA’s Bloodborne Pathogen Standards, which include practicing universal precautions and equipping our teams and anyone entering the job site with appropriate personal protective equipment (PPE). Our goal is minimize exposure risk for all parties involved.

SERVPRO of Texarkana understands that the improper treatment of blood and bodily fluids can lead to further health and safety risks, including outbreaks, and structural damage to the property. When blood spills are simply spot cleaned and treated with a topical solution, the affected area has not been properly disinfected. At best, this cursory surface cleaning has merely suppressed the lingering bacteria; at worst, it may have missed entire sections where the blood or fluid have pooled underneath carpets or floors. This causes two issues: the likely return of unpleasant odors and the growth of additional bacterial colonies. The remediation processes SERVPRO of Texarkana follows mitigates these concerns. We verify our work using ATP Tests, which measures cell activity, including bloodborne pathogens. Only when the test registers zero RLU (registered light units) are we satisfied with the level of clean. This test adds technology, measurability, and accountability to our biohazard remediation process.

Veteran Chili Cook-Off

2/19/2018 (Permalink)

Chris Jennings with one of the Veterans at the cook-off!

The Texarkana Area Veterans Council hosted its 19th annual Veterans Benefit Chili Cook-Off fundraiser on February 16th, 2018 at Texarkana College.

Admission to the cook-off was $6, which allowed each ticketed customer to taste all the available chili entries.

Proceeds went toward assisting local veterans and buying a transport van to take veterans to local and area medical care clinics and hospitals.

The council has two transport vans, and volunteer drivers are needed to take veterans to medical visits at the local veterans outpatient clinic, in the 900 block of Realtor Road in Texarkana, Ark.

All area chili cooks participating in the cook off competed for first, second and third-place trophies in three categories: business, civic group and individual. There was also a "People's Choice" award and a "Best Presentation" award. Winners will be chosen by the public.

Your local SERVPRO of Texarkana won first place in the business division.

What we do for you when water damage occurs?

2/15/2018 (Permalink)

Call us at 903-832-4400 to help with water damage that may have occurred at your home or commercial location!

Do you want to know how we complete a water job? Here is a look at how! 

We will attempt to “preserve and protect” your structure and contents. The following steps may be completed in the emergency service, as determined to be applicable by the Franchisee:  Survey the Extent of Damage and Inspect the Premises: Our initial inspection of the premises is designed to identify how much damage has occurred and plan the necessary emergency work. The inspection is also done for safety reasons. We check the affected area for bad flooring, ceiling damage, visible electrical hazards, contents damage, wall and baseboard damage, sewage water, visible mold, etc. Are you aware of any potential safety hazards in the structure? Identify Source / Type of Water: Contaminated water sources (like sewage, etc.) require specialized restoration processes. Additionally, the source of water should be completely stopped prior to starting any work other than the removal process.

Source of water intrusion: Has the source of water been stopped?  Identify Visible Mold Growth: It is important for us to know if visible mold growth is present. While molds may be found in small amounts almost anywhere, larger growths of mold may create health concerns depending on occupants’ reaction to mold. Have you seen signs of mold growing anywhere in the structure or its contents? Seen mold growth at any time in the past? Noticed any odors or musty smells? Specialized procedures are required for materials like mold, lead paint, asbestos, Chinese drywall, etc. If we notice a significant presence of these types of materials, or believe there is a likelihood that such materials exist in the structure, we will notify the involved parties so they may determine an appropriate course of action. Are you aware of any materials in the structure which might require specialized cleaning procedures (mold, lead paint, asbestos, Chinese drywall, etc.)?

Measure Temperature/Humidity for Drying Analysis: The process of drying will use equipment to remove moisture from the structure and contents of your home or place of business. This controlled reduction of the relative humidity level helps minimize property damage and slow mold growth. ? Emergency Water Extraction: Our next step is to remove as much water as possible from the affected area. This will be completed with our specialized extraction equipment. ? Furniture Moved and Blocked: This is done to protect carpet and furnishings in the affected area. 

Floor Service: We will check to see what type of floors you have. Carpet will be lifted to inspect flooring. As much water as possible will be removed.  Carpet Pad: Pad acts like a sponge and holds water. If the pad is exposed to excess water, it may be necessary to remove the pad to protect the subfloor and speed the drying process.  Carpet: Carpet will be checked for restorability, delamination, visible mold and mildew, etc. In some water damage situations, the carpets may need to be removed. This can include door removal, cutting seams, and metal threshold removal.

Treatments: Our process may include the application of EPA-registered disinfectants. Equipment: Drying equipment will be used to dry your property. The equipment’s purpose is to remove excess moisture and bring relative humidity levels back to normal. It is important all equipment be kept running, unless a safety hazard arises. Excessive moisture can still be present even when all visible surfaces seem dry, which may lead to mold growth or other damage. We will monitor moisture in wet materials

What do we do for you when fire damage occurs?

2/15/2018 (Permalink)

Call us at 903-832-4400 for any fire damage restoration needs!

Here is a look at what we offer for your commercial or residential property when fire damage has occurred. 

 Surveying and Pretesting: The process of surveying the job environment is an in-depth process. First, we will walk through the job with you to determine the areas that have been affected. Second, we will pretest the cleanability of surfaces as needed. Pretesting is a SERVPRO® process designed to identify those items that will be restorable. Third, we will make a detailed scope and inventory of each affected area in your home. Finally, we will give you a summary of our findings and explain the best steps for restoration.

Extent of Cleaning: We will review the full extent of the smoke damage. However, you and your insurance adjuster have the final say as to the extent of cleaning to be performed. Please consult with your adjuster if you have any questions. You will be responsible to pay for anything your insurance company does not pay for. 

Specialized procedures are required for materials like mold, lead paint, asbestos, Chinese drywall, etc. If we notice a significant presence of these types of materials, or believe there is a likelihood that such materials exist in the structure, we will notify the involved parties so they may determine an appropriate course of action. 

Window Cleaning: For normal smoke damage, windows will be cleaned on the inside only. 

Metal Polishing: Unless conditions warrant chemical restoration, metal such as silver and brass will be cleaned and buffed only. Polishing will only be done if we are authorized by both you and the adjuster. 

Floor Finishing: Hard surface floors will be mop cleaned. Stripping, sealing and refinishing will only be done if conditions warrant them and we are authorized by both you and the adjuster. 

Clean/Prep-for-Paint: Wall and ceiling surfaces which are heavily smoked and will not clean completely will be cleaned so that sealer paint will adhere. These surfaces may clean up better with additional work. However, this type of additional work is usually not authorized by (or paid for by) insurance companies when painting is still required. If you request any non-covered services, you will be responsible to pay for them.

Deodorizing: We guarantee our deodorizing to be complete provided that all sources of odor have been removed, cleaned or sealed. 

Clothing: Your insurance company might encourage you to clean any affected clothing in your home. If the damage is too heavy or if facilities are not available, we may recommend a local professional laundry and dry cleaners we use to do the work. You may use any laundry or dry cleaner that you wish. It is important, however, that they be familiar with smoke damage.

Ductwork: If you have forced air heat, we will inspect your system to determine if smoke has entered the ductwork. If so, we will recommend measures to remedy the situation. 

Live Plants. SERVPRO® Franchisees recommend the removal of live plants from the affected property, as we do not take responsibility for these items

What a storm is.

2/15/2018 (Permalink)

Storm Bell Curve

What Storm is:

A controlled response managed by one or more SERVPRO® Storm Sites which are operated by one of four Franchise owned teams.  These Storm Sites are committed to being in a constant state of readiness.  Always answering the call and mobilizing to service National Accounts clients’ customers.  Always willing to assist the Local Franchises in servicing spikes in volume for which they have difficulty getting to all customers in a timely fashion.

What Storm is not:

Storm is not a severity initiative, so it is not LLRT or ERT response. However, commercial or large losses often occur in a Storm affected area. When they do the Storm Leaders work with CLLD and the LLRT or ERT Franchises to respond to opportunities and manage the work produced.

Storm Response is managed in six phases:

  1. Promote and Plan
  2. Monitor the Potential Event
  3. Activate the Event
  4. Execute the Event
  5. Exit the Event
  6. Post Event

Emergency Ready Plan

2/15/2018 (Permalink)

Get the ERP APP now to start planning!

The Best Way to Reduce Business Interruption Following a Disaster is to Plan For it NOW. As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. Are You Ready?

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, “Are you ready for whatever could happen?” The SERVPRO® Emergency READY Profile is a start up approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information. By working with SERVPRO’s Emergency READY Profile, your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster. SERVPRO® is a leader in water and fire damage response and can help you quickly get your property back in working order. The SERVPRO® Emergency READY Profile Advantage A no cost assessment of your facility. – This means there is no need to allocate funds, giving you a great value at no cost. A concise Profile Document that contains only the critical information needed in the event of an emergency. – It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed. A guide to help you get back into your building following a disaster. – This can help minimize the amount of time your business is inactive by having an immediate plan of action. Establishes your local SERVPRO® Franchise Professional as your disaster mitigation and restoration provider. – You have a provider that is recognized as an industry leader and close by. Identification of the line of command for authorizing work to begin. – This saves time so we can begin the work of mitigating the damage which can save you time and money. Provides facility details such as shut-off valve locations, priority areas and priority contact information. – Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”

What products do we use?

2/13/2018 (Permalink)

Let us help clean up your home or commercial business after damage occurs like this home.

Products?

Have you every wondered what products we use when cleaning your residential or commercial jobs? We would like to tell you! 
Here are just a few: 

Contec Sporicidin 

Sporicidin Enzyme Mold Stain Cleaner: Contains supercharged enzymes and fast-acting surfactants that effectively digest and loosen organic matter such as mold, mildew, carbohydrates, lipids, and proteins. Makes cleaning and physical removal of contaminants easier. Uses special botanical enzymes that go to work instantly. 

Sporicidin Disinfectant solution and Towelettes: Kills mold, mildew, bacteria, and viruses. Kills and prevents fungal growth commonly associated with water-damaged structures. Prevents cross-contamination and re-growth of color-causing bacteria and fungi on the treated surface for up to six months if the product is not removed. OSHA compliant tuberculocide for bloodbourne pathogens. Kills norovirus and other tough nonenveloped viruses for CDC compliance for use in ebola decontamination. 

Sporicidin Mold Resistant Coatings: Developed specifically for mold remediation and water damage restoration to prevent mold and odor-causing bacteria growth on the coating film and protects porous and semi-porous surfaces from moisture and mildew damage. Sporicidin Mold Resistant Coatings is a low odor easy-to-use, water based permanent coating that incorporates advanced biocide blend that prevents the growth of mold, mildew, and odors on the coating. 

Faster to any disaster!

10/19/2017 (Permalink)

Structural Cleaning

After a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning. Your experienced local SERVPRO® of Texarkana Professional will pretest to determine the extent of damage, then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found in your insured’s structure.

Contents Cleaning

All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. SERVPRO® of Texarkana Professionals can provide wet or dry cleaning services. Additionally, all the other restorable contents will be cleaned and deodorized to preloss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, and much more. Finally, SERVPRO® of Texarkana Professionals can provide an inventory list of all “to be claimed” items for your insured.

Deodorization

SERVPRO® of Texarkana Professionals provide specialized services that rid your insured’s home or place of business of offensive odors left by fire or smoke damage. SERVPRO® of Texarkana Professionals do not merely cover up lingering odors with a fragrance; they seek out the sources of the odor and remove them.

Drying

8/9/2017 (Permalink)

Did you know there is actually a science behind the process of drying? Having the knowledge of psychrometrics is essential to restoring a water-damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, your local SERVPRO® Franchise Professionals are trained in the science of drying and follow strict industryapproved standards to help lower the chances of any secondary damages. If your business suffers a water damage, your local SERVPRO® Franchise Professional will:

  •  Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly.  
  • Speed up Mother Nature by using professional drying equipment.

What exactly does it mean to help “speed up Mother Nature”? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material–but only if the air is, indeed, drier. The only problem is, nature often takes too long and secondary damages may occur while the building is drying out. Your local SERVPRO® Franchise Professionals have the tools and equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more.

Your local SERVPRO® Franchise Professionals also use state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business. It’s not only the equipment, but the technology too. SERVPRO® has developed DryBook™, a proprietary tool that provides real-time documentation and updates on the drying process and helps ensure industry drying requirements are met. With DryBook™ Mobile, you have the ability to know exactly where your property is in the drying process.

The bottom line? Your local SERVPRO® Franchise Professionals have the training and equipment to help make water damage “Like it never even happened.”

Air Ducts and HVAC Cleaning

4/12/2017 (Permalink)

Air Ducts and HVAC Cleaning

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

SERVPRO of Texarkana Professionals routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

For more information on HVAC and air duct cleaning, call us today, (903) 832-4400

"Like it never even happened." 

Destroy Odors with DEODORIZATION

4/5/2017 (Permalink)

Even a small fire can cause odors for years to come if the affected areas are not properly cleaned and deodorized. Fire, smoke and soot damage in your home or business can create unpleasant and potentially permanent problems. As various materials burn, the smoke produced travels throughout the structure, leaving odorous residues and deposits on surfaces and in hard-to-reach places. Unless fast, professional action is taken, these residues and deposits can cause permanent damage to contents and may result in resurfacing odors. With technicians certified by the Institute of Inspection, Cleaning and Restoration (IICRC), SERVPRO® Franchise Professionals provide specialized services that can rid your home or business of offensive odors left by fire or smoke damage. SERVPRO® Franchise Professionals do not cover up lingering odors with a fragrance; they seek out and remove the sources of the odor. Once the source is found, SERVPRO’s own proprietary line of cleaning products is used to treat and prevent the odor from returning. Any restorable item in affected areas will also be professionally cleaned and deodorized, including furniture, draperies and upholstery, electronics, art, flooring, walls, ceilings, HVAC air ducts, and more.

Ask your Texarkana SERVPRO Professional to explain the various deodorization methods available and which will work best for you. If you or a customer suffer a fire damage or some other accident and require deodorization services, contact us at Texarkana SERVPRO. Whether it’s fire, water, or mold damage, or just a stubborn odor that refuses to go away, we’ll help make it “Like it never even happened.” 

Do You Have Dirty Ducts?

4/5/2017 (Permalink)

Improve your indoor air quality with duct cleaning

Did you know your ventilation system is often the biggest culprit in poor indoor air quality? Inspecting the ductwork in your facility or home should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your building or home. A routine part of your local SERVPRO of Texarkana Professional’s service is inspecting the heating, ventilation, and air conditioning unit (HVAC). Keeping the HVAC and ductwork clean can potentially extend the life-span of the equipment by allowing it to operate at peak condition, which may help save you money. Duct cleaning may not always be necessary. SERVPRO of Texarkana Professionals will inspect your HVAC system and ductwork and make recommendations about the best way to address any indoor air quality concerns. This inspection can help save you money and provide peace of mind on the health of your HVAC system and ductwork. In some circumstances, such as after a fire, smoke, or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. In these cases, your SERVPRO of Texarkana Professional can often restore the HVAC system and ductwork to pre-damage condition. If you have a fuel-burning furnace, stove, or fireplace, the U.S. Environmental Protection Agency (EPA) recommends they be inspected for proper functioning and be serviced before each heating season to protect against carbon monoxide poisoning. The SERVPRO® Duct Cleaning System is proven and cost-efficient. Unlike the majority of duct cleaning services, your SERVPRO of Texarkana Professional uses a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing years of dust and grime.

The process begins by using patented equipment, including a roto-scraper, which automatically adapts to the duct’s shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins. Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container. Air is filtered through a HEPA filtration system, removing 99.97 percent of the particles in the airstream. HEPA filters capture debris and keep the indoor environment clean. As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns. Filters will either be cleaned or replaced to remove odor and dirt. For more information on duct cleaning, or to schedule an appointment, contact your local SERVPRO of Texarkana Professionals today at 903-832-4400

Esporta Wash System

3/3/2017 (Permalink)

Sue is working with our Esporta Wash System.

Have you ever wondered how we get your things restored back to their previous state? Take a look at what all our Esporta machine can do!


The Esporta Wash System is capable of cleaning soot, sewage, water damage and bio-contamination.


The Esporta can wash many items which include clothing, bedding, outerwear, pillows, and stuffed animals. It includes leather items such as shoes, boots, belts, purses, and jackets. Plus, the full range of sports equipment, helmets, rollerblades & ski boots. Even ceramic collector dolls can be held stationary for cleaning.


The Esporta Wash System utilizes hydraulic action to force both organic and inorganic contaminants out of the objects to be cleaned. The force applied can be compared to the force of waves crashing against the sand on a beach.


This system is specially designed, scientifically tested and patented. It can’t be found anywhere else.


Due to this technology, the Esporta iS4000 restores 90% of soft contents damaged by odor, soot, grime, mold, and mildew.


Other traditional washing machines work on a basic principle of using the mechanical energy of an agitator, paddle, or tumbling action to wash. This inefficient method predates the Second World War.


We have the latest technology and machines to help your home or business look “Like it never even happened.”


 


&n